Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.7 146 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.

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Care Provided by Hallmark Anya Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kieran Langan (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 3

Funding & Fees Guide for Hallmark Anya Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,850
    • Self-Funded Residential Dementia Care from £1,710
    • Self-Funded Nursing Care from £1,890

  • These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’
  • (these prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Hallmark Anya Court Reviews (146)

Total of 146, showing 101-120
9.7

Hallmark Anya Court has a Review Score of 9.7 (9.661) out of 10, based on 26 reviews in the last 2 years. Over all time Hallmark Anya Court has 146 reviews.

Overall Experience

  • 116
  • 28
  • 2
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Date Published

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Review from Mike C (Son of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that Dad had whilst in Anya Court was brilliant. I would go further and say that the love he had was brilliant. He always wanted to end his days at home, but sadly that was not possible. However, he said to me before he passed, that he must be in paradise with the attention he had. No better
recommendation.

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Review from Steve W (Brother-in-law of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law moved to Anya Court on 2nd April 2017. The management and staff have been excellent in their care and concern for the wellbeing of my sister. The facilities and activities are great with something going on almost every day. Good friendships have been made.

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Review from Blanche Z (Friend of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has only become a resident recently and I am a frequent visitor. Unlike other care homes I have visited, this has the ambience of a hotel. The menus are varied and imaginative and are displayed in a way that adds to the hotel theme. The nursing care is excellent and problems are dealt with
promptly, supplying extra equipment as required.


The activities are varied and stimulating and the 'Pink Ladies' do an excellent job in their support of the care staff. All the staff are cheerful and friendly and make visiting a pleasure - not a chore.


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Review from Hannah W (Daughter of Resident) published on 25 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a delightful home for our mother to live in. It is difficult to describe all the positive aspects of Anya Court in this short review. The staff, the facilities, the activities, the rooms, the food (and drink!), the grounds and hair/beauty therapy rooms are beyond exceptional.
The staff are friendly
and caring, respecting the privacy and dignity of service users, whilst promoting independence where appropriate. Nothing is too much trouble for them.
I can honestly state that we can rest easy in the knowledge that our mother is receiving exceptional care.
We would not hesitate to recommend Anya Court.

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Review from Ian (Son of Resident) published on 11 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for 4 months and has blossomed since he's been in the home. He can walk so much better, is not in pain, is generally more healthy and is extremely happy. All the staff are very kind and caring an cannot do enough for Dad. The facilities and comfort are excellent and the
staff take on board any suggestions and requests. We cannot thank then enough for the peace of mind that it gives us.

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Review from E H (Friend of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend, unfortunately, became very ill in December 2016. The care home staff acted quickly and efficiently in getting paramedics and looking after my friend sympathetically whilst waiting for help to arrive. I was informed as soon as possible. I have found all staff very kind and caring not only
in dealing with my friend but also with me.

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Review from M S (Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault anything.
Staff and management went out of their way to make this an excellent stay.

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Review from C B (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum enjoyed her two weeks of respite care.
Staff were supportive in assisting her with regaining mobility so she could return home.
Thank you.

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Review from Jackie-Ann M (Daughter of Resident) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My darling Mum has Alzheimer's and the decision to move her into care was possibly the most heartbreaking and stressful decision I have ever had to make.


We chose Anya Court on a friend's recommendation and also due to the exemplary customer service. From my first initial phone call to the day Mum

arrived I felt as though someone was holding my hand throughout the entire process. The care home itself is stunning, more like a hotel and level of empathy and compassion from everyone, there is second to none, from signposting relatives to care fees specialists to handing out tissues and comforting hugs their care extends to the whole family.


Mum has now been a resident for three weeks. In the first and second week, she packed her bags every day to go home. In the third week, she has regained her sense of humour and spends most of my visits chatting with her new friends!


If you are looking for a care home to cherish your loved ones then look no further, Anya Court is the best there is.


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Review from Ronald B (Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Finding suitable aftercare following major surgery was a very daunting prospect for me to face up to. My daughter insisted I must have the best care available if only for a short period of time. This proved to be correct. I always felt I was in the best place and help if required was available day or
night. Thank you all. The staff were always helpful and friendly. They were not always confident with their talk. This gave me the impression that with more training and suitable supervision they could become a very good team.

Reply from Debbie Allen, General Manager at Hallmark Anya Court

Thank you for your feedback. I’m glad you felt that Anya Court was the best place for you. We always ensure that all of our training is up to date and work together to create an effective care team.


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Review from Jonathan N (Son of Resident) published on 11 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following my mother's death in Feb 2012 it became very apparent that my father was unable to cope for himself. He was diagnosed with dementia and we decided to employ visiting carers to his own home. This continued until October of this year, eventually leading to 24-hour care. Following several hospital
visits, we reluctantly decided it was time to find full-time residential care. Dad moved to Anya Court in October 2016. His mental state has deteriorated further (he has lost his familiar reference points) however, there is an improvement in his general well being and much of his previous anxiety has gone.

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Review from Vikki F (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our experience with Anya Court has been excellent. They provide wonderful care to our mother with dementia. We would note however that the care at the weekend can be less efficient and caring. Staff seem more impatient and snappy with the residents. Also, we would like to see more comedy or old films
shown in the main lounge as often nothing is going on and residents are just walking about as there is nothing to engage them. Activities that are provided are excellent. We feel happy and know that our mother is safe and receives good care.

Reply from Debbie Allen, General Manager at Hallmark Anya Court

Thank you for your feedback. I will arrange to speak to you about your concerns so we can address them.


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Review from Susan B (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was very happy and settled quickly. He was treated kindly and with dignity and the carers are kind and very thoughtful with the other residents and their families. The lifestyle team make a really good addition to this overall ambience.

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Review from Bryony R (Daughter of Resident) published on 19 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the care and attention my father receives is brilliant. I couldn't ask for a better service.
It has given me peace of mind to know that my dad is being cared for in a personal and respectful manner and is treated with dignity and respect.


All the staff are wonderful and my dad is happy

and feels safe and secure.

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Review from Susan P (Daughter of Resident) published on 19 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Anya Court at the end of June 2016 and since day one, the team there have been nothing but kind, caring and 100% supportive of Mum and me. The care Mum receives is without fault; she is looked after with compassion and dignity and all her needs are met. Moving Mum to Anya Court was the
most difficult decision I have had to make but everyone I came into contact with did everything they could to make the transition as smooth as possible. Six months on and there are still difficult days as Mum continues to transition to life at Anya Court, but I know in my heart that she is in the best place. She has been allowed to retain as much independence as possible, which is great. There are lots of activities where Mum can join in and I know that she very much enjoys the entertainment. While Mum is a 'fussy' eater, the food is very good and there's always something on the menu she will eat! Thank you to everyone at Anya Court for everything you do.

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Review from Gerry (Son of Resident) published on 24 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall impression was very good, helpful staff and management. My dad has dementia so feedback is very limited. My sons visited him over the weekend he stayed. They said it was very good and the food was very nice. The only negative feedback is that the carousel to dispense his medication ended up
being damaged and a new one had to be purchased.

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Review from Kate M (Power of Attorney of Resident) published on 14 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome at Anya Court by the staff. The home is immaculate and the gardens are an absolute joy. Nothing is too much trouble and it is always a pleasure to attend clients at Anya Court.

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Review from Mndy H (Resident) published on 8 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've visited Anya Court a few times and each time I have always been very warmly welcomed.


What has really impressed me each time is that the residents all look happy, stimulated and well cared for. There is always a buzz in and around the cafe where drinks and cakes are readily available. I've

seen staff chatting away with residents over a jigsaw puzzle and everyone loves the delightful dog, Dillan. The decor is bright and cheerful just like the staff!


If I were to choose a care home it would definitely be Anya Court. It has a real "home from home" feel about it.


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Review from Justine W (Regular Volunteer) published on 4 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my personal experience during visits to Anya Court, it is without doubt that the care of residents is at the very heart of what they do. It has a 'home away from home' ambiance about it. With refreshments quite literally 'on tap', regular entertainment and clean, not clinical! Communal areas that
are most welcoming.
I found the gardens to be particularly peaceful and inviting, and I know that residents are encouraged to have an active role. Benches and areas provide sanctuary, and there is a discreet, respectful area with personalised pebbles for residents that have passed, which I found to be a very fitting tribute and way to remember loved ones.
I would have no hesitation in recommending Anya Court to family and friends

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Review from Helen P (Friend of Resident) published on 4 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Anya Court several times and always received a warm welcome. The staff are very friendly and helpful, the facilities are excellent and the ambiance is wonderful. I especially love the cafe where residents and visitors can help themselves to hot drinks and home-made cakes. There is a cinema,
which amazed me and I would love to live here (but I'm too young). Anya Court doesn't feel like a care home, it feels like a beautiful hotel - I can tell the residents are taken care of so well.

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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Hallmark Anya Court is calculated as follows: ( (224 Excellents x 5) + (63 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 307 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (26)

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Meet the Team (1)

Sue

Sue Mitchell

Job Title: Lifestyles Lead

Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.