Hallmark Anya Court

286 Dunchurch Road, Rugby CV22 6JA
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9.7 146 Reviews
  • Hallmark Anya Court, Rugby
Nestled in a cosy village, Hallmark Anya Court is a place where residents thrive. They offer various types of award-winning care—residential, dementia, nursing, and respite—ensuring everyone feels at home. It's a peaceful spot to start a new chapter, with dedicated support for residents to live as independently as they wish. Plus, all the essentials are covered with Hallmark All-Inclusive.

The atmosphere is luxury, with a homely touch and the team celebrate every moment, big and small. Right from the outset, the focus is on residents and their loved ones. This is relationship-centred care placing resident’s needs at the forefront of everything the team do.

Moving might seem daunting, but Anya Court strives to keep things familiar. Couples are warmly welcomed, efforts are made to accommodate furry friends, and the doors are open for loved ones to visit whenever they wish. With a friendly café, a serene roof terrace, and inviting green spaces, there's plenty to explore. It's the perfect place to continue cherished hobbies or even uncover something new.

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Care Provided by Hallmark Anya Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kieran Langan (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (62)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Number of floors: 3

Funding & Fees Guide for Hallmark Anya Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,850
    • Self-Funded Residential Dementia Care from £1,710
    • Self-Funded Nursing Care from £1,890

  • These prices are only a guideline, please contact Anya Court to find out the exact price. All fee rates are all-inclusive where Hairdressing/Beauty treatments and Chiropody are included as standard. Fee rates are also subject to assessment and care needs of each individual.’
  • (these prices are only a guideline, please contact Hallmark Anya Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Hallmark Anya Court Reviews (146)

Total of 146, showing 121-140
9.7

Hallmark Anya Court has a Review Score of 9.7 (9.661) out of 10, based on 26 reviews in the last 2 years. Over all time Hallmark Anya Court has 146 reviews.

Overall Experience

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Date Published

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Review from Carin J (Regular Volunteer) published on 1 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having acted as a visitor/volunteer on numerous occasions since the home opened I am always very impressed with the lovely ambiance/environment as well as the friendly and helpful staff. It feels like a very welcoming home from home (to luxury standards) with the benefits of friendly and helpful social
interaction.

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Review from Sandra A (Friend of Resident) published on 1 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This place is amazing. I have used their meeting room and all I can say is the service was amazing. There are plenty of drinks to choose from, both hot and cold and always a slice of cake.


The Customer Relationship Manager is an amazing lady who really does take pride in the place. As soon as you

walk through the door you are welcomed with a smile. I have had a tour around the facilities and this is a place where I could see myself when the time arises.


I would highly recommend Anya Court to anyone looking for a friendly, warm and welcoming place for their relatives.


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Review from Sue F (Daughter of Resident) published on 22 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Anya Court for two weeks respite care. He settled in well and thoroughly enjoyed the meals. All the staff were pleasant and caring, so thank you to you all. At the end of his stay, he seemed very relaxed and the break had obviously done him good. However he chose not to remain on
a full-time basis and for now, has returned home. If he changes his mind in the future we would be more than happy for him to return to Anya Court, assuming there is a room available of course.

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Review from Anne L (Wife of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was transferred from an acute hospital to Anya Court. I am amazed at the progress my husband has made and he is recovering to a safe level and I feel happy he is in a stable and caring community. The other residents are charming. I feel I can talk to the nurses, they reassure me and I visit
as often as I like. The lifestyles team have been instrumental in my husbands recovery from reading the newspaper or talking to him about his life and family.

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Review from Judith M (Wife of Resident) published on 21 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly welcome. Immediately felt at ease.
Sometimes my relative became a little lost and needed more help with directions.
Also needed more encouragement to participate in activities which he missed because he said he didn't know about them or maybe had forgotten he had been told!
He enjoyed the
food and his friends that he made at the meal times. We loved the outdoor space and thought the gardens were spectacular.
All the staff without exception were cheerful, helpful and had amazing patience. We could not fault them. THANK YOU ALL.
Curtain hanging down in room made room look a little less 5 star than it had done on first inspection.

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Review from Gerry (Daughter of Resident) published on 18 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional and caring. Efficient and dependable. Care is standardised and of a high quality. My father is happy with his care. Very reassuring to know that he is in the capable hands of such kind and compassionate staff. The physical environment is excellent. The food whilst prepared well and with
a good choice may lack in quality of products used according to my father.

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Review from Anne R (Daughter of Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My experience of Anya Court has been generally good, the care staff are warm, kind and caring to residents and families, and try to treat everyone as an individual. The main problems I have experienced are with regards to my mothers spectacles (and previously teeth) getting lost. In fact I have noticed
that on the dementia floor, this is not just a problem for my mother. At one point she was wearing somebody else's glasses - could be dangerous.
I have also noticed that she was wearing a bra that didn't belong to her. More staff needed!

Reply from Debbie Allen, General Manager at Hallmark Anya Court

Thank you for your comments and feedback, which we have now had the opportunity to discuss in person.


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Review from Lynda E (Daughter of Resident) published on 6 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been treated with a great deal of respect and understanding following a very difficult period for all of us on losing my father. They have helped enormously in the transition for mum and us in seeing her settled into her new life at Anya Court. All the rooms both private and communal are beautifully
presented giving the home a lovely feel. Mum has started to participate in some of the activities that take place largely due to the encouragement and support of the staff. Thank you.

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Review from Georgie R (Resident) published on 1 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Anya Court for 2 Weeks for respite care, between major surgery in hospital and going home. I was very weak and exhausted. Anya Court provided all that I needed, wonderful care and support in such happy colourful surroundings. There was nothing to criticize. The staff were all wonderful and
the residents so friendly. The only dislike I had was the cold bathroom (en suite).

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Review from Pete (Nephew of Resident) published on 27 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the quality of the home and the thoughtful, caring staff. Nothing is too much trouble. Family member has settled in quickly and says we couldn't have found him a better place in which to live the rest of his life.

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Review from Avril A (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care offered to my father continues to be excellent. Nothing is too much trouble for the team and they are genuinely delighted when he makes progress. The team work extremely well together and the general atmosphere is bright and happy. They continue to be very supportive to me.

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Review from Carol C (Daughter of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Anya Court for restpite after leaving (short stay) hospital, because of the excellent care and facilities she decided to stay. As a family we are very happy that she has settled in so well, is well looked after and is safe and secure. It has been a big step for her as she lived independently
until she came to Anya Court.

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Review from Sue L (Daughter of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has some very complex needs and all the staff at Anya Court were brilliant with her. Not only did they look after her extremely well but they also helped us to get the correct help for her from relevant healthcare professionals.

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Review from Yvonne L (Daughter of Resident) published on 7 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention that my mother received during her stay - May - October was excellent and supported her through an exceedingly difficult time. It is testament to the care and support that she is now back on her own living independently and celebrating her 86th birthday. My mother was resident
on the "nursing floor". My only constructive criticism would be that additional support staff cover would be beneficial early morning with residents rising and then going to bed.

Reply from Debbie Allen, General Manager at Hallmark Anya Court

Thank you for your lovely comments and feedback. It was lovely to see your mother yesterday at our Christmas fayre. We take on board your comments about support for our residents in the early mornings and last thing at night. We regularly review our care team as the home develops to ensure that we meet the needs of our residents throughout a 24 hour period.


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Review from Fiona S (Daughter of Resident) published on 10 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my Mum's second visit to Anya Court. On both occasions she needed care for a period of 6-7 weeks, whilst convalescing from a fall and then an operation.
My overall impression is that Anya is more like a boutique hotel than a care home. All of the staff are absolutely fantastic. Their care and
attentive nature are second to none. Everyone has a smile on their face and always have time for both the resident and any visitors.

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Review from Margaret M (Daughter of Resident) published on 6 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first impression of the rooms and facilities was very good. The rooms are very nicely decorated and furnished. All of the staff were always very cheerful, approachable and also obliging. My mum was made very welcome which helped her to settle in quickly. The fact that my mum enjoyed her stay and
would go again for respite care just says it all!!

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Review from Caroline S (Cousin of Resident) published on 5 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have over the last three years been caring for my father's cousin giving her care and protection so she was able to remain in her own home. This summer she fell ill and was admitted to hospital. We were then informed four days before we were due to fly to Australia that she was being discharged.
My mother is a resident at Anya Court and as we are familiar with the excellent standard of care there as well as knowing the staff we asked if my cousin could be admitted tot he nursing floor. Knowing our time schedule the staff helped us with the documentation and welcomed my cousin when we were well on our journey. I had high hopes that she would still be in the home when we returned but it was not to be. Our two daughters visited on a daily basis and they cannot speak highly of all the care and help they received at this difficult time, as they were guided through the complexities of a bereavement. My cousin slipped away peacefully surrounded by love.

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Review from Valerie L (Daughter of Resident) published on 3 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been kind and thoughtful and have dealt with problems quickly. They have been flexible to the needs of my two relatives to keep them safe and happy. There are plenty of varied activities in the home. The rooms are well equipped but rather small. My relatives would enjoy more outings if
they were available.

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Review from Christine R (Daughter of Resident) published on 28 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions were excellent and having seen many facilities I was not sure whether my impressions would continue, but they did. My dad looks very well, relaxed and cared for. Being able to continue to have his own room (lovely) space in his room I important for dad, but equally he is able (but
maybe not always willing) to partake in the varied and interesting activity programme. The home is well kept, clean (doesn't smell of urine!) and welcoming. The staff are lovely and seem genuinely happy in their choice of work.

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Review from Jo-Anne H (Daughter of Resident) published on 28 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

using Anya Court was the best decision I've ever made. They put my mam at ease very quickly. The staff are so friendly and helpful and the home itself is outstanding.

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Current Review Score: 9.7 (9.661)

Overview of Review Score

The Review Score of 9.7 (9.661) out of 10 for Hallmark Anya Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.661 for Hallmark Anya Court is calculated as follows: ( (224 Excellents x 5) + (63 Goods x 4) + (19 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 307 Ratings = 4.661

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hallmark Anya Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 03 Mar 2025

Please contact the home for current vacancies


Awards / Recognitions (26)

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Meet the Team (1)

Sue

Sue Mitchell

Job Title: Lifestyles Lead

Joined: 2014

I am the Lifestyles Lead at Anya Court. I started my journey as a carer on the day the home opened in 2014, working my way up to the lifestyles lead role.


I love my job organising meaningful, enjoyable, engaging and stimulating activities for the residents.
Also leading an enthusiastic, motivated team to help deliver excellent relationship-centred care.


I am passionate about residents engaging in the lifestyle choices they had before coming into the home and building strong relationships based on trust.


It is important to get to know strengths, passions and to understand each person’s needs and enable them to live the lives they want to and to do the things they want to do.


I truly believe that life does not stop when you move into a care home and anything is possible.


Anya Court is a vibrant, friendly, family feel home with a dedicated team, beautiful interiors and an impressive garden all of which makes me incredibly proud and privileged to work here.