Aria Care Home

147 Bryn Bevan, Newport NP20 5QN
Submit a Review
9.1 31 Reviews
  • Aria Care Home, Newport
Show Aria Care Home on the Map

Care Provided by Aria Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Arcadia Care Homes Ltd
  • Person in charge
  • Fatima Jallow (Care Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (28)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Aria Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,375 – £1,375
    • RESPITE Self-Funded Residential Dementia Care £1,375 – £1,375
  • (these prices are only a guideline, please contact Aria Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • 66 space car park.


Are you the Owner/Manager of Aria Care Home? View your Advertising Options

Aria Care Home Reviews (31)

Total of 31, showing 1-20
9.1

Aria Care Home has a Review Score of 9.1 (9.128) out of 10, based on 6 reviews in the last 2 years. Over all time Aria Care Home has 31 reviews.

Overall Experience

  • 26
  • 5
  • 0
  • 0
  • 0

Date Published

31
1
4
6
25

Review from Anne-Marie B (Daughter of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There are some excellent caring staff at Aria some of whom have been long standing. This includes care assistants and kitchen domestic and reception. They are excellent at communicating when required.
Fees have increased and only superficial works have been undertaken to improve the reception area
and lower stairs.
The outside areas have hardly been utilised this year partly due to the weather. The outside area could be improved.
My mother's room has a boarded over bath used for storage of pads etc. We were told that improvements would be made to provide wet rooms.
Visiting although thankfully very flexible is difficult due to lack of space. It is difficult to sit near your loved one as there is only one large communal area used.
The other issue is only 2 toilets that can be used on the ground floor for all residents. Sometimes this does mean a wait for residents who need assistance and does not aid continence.
My mother is now settled into the home and they manage her needs well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have peace of mind that my Mother is being well looked after by the staff in the home. The choice of activities is varied and caters to the resident's needs. There is also a choice of meals for lunch and tea, the food is of good quality and presented well. The home is welcoming for residents and their
families.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Samantha S (Sister of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is very happy in your care. She has made lots of friends and enjoys the activities.
Laundy sadly still needs improving as all her white underwear is now grey!
Overall, we are very happy with things.
We feel that the comfy chairs could do with replacing as they are sat in them a long
time and they are showing their age.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul B (Son of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the care my mother is receiving at Aria by all the staff. Everyone at Aria treat my mother with the greatest respect and dignity and always with a smile on their faces.
The cleanliness of Aria is excellent, there is a constant effort made to keep all rooms and floors clean.
The
activities are the best they can be with the area provided, it is a shame we didn't have a larger, flatter area outside. Overall I'm very happy with Aria.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jonathan G (Son of Resident) published on 16 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has excellent care at Aria Care Home from caring and respectful staff. Due to there being a very low turnover of staff, they know Mum well and are able to recognise any changes. Staff are easy to contact and responsive to requests. They also are prompt to contact me in the event of any issues or
concerns. Visiting Mum at any time is welcomed and video calls are easily arranged when I am unable to visit in person.
I am very happy with the care and attention Mum receives at Aria.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie H (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing my mother in the care of Aria Care home was the best decision I made. The staff are caring and patient, and nothing is too much trouble. There are plenty of activities throughout the week to keep the residents stimulated and active. A hairdresser visits weekly. The menu is put up on the wall,
so families know what their loved ones are going to eat every day. The welcome my mother received on her arrival at the home was relaxed and friendly. A cup of tea with biscuits and cake was given to my mother on arrival in her lovely-sized and spotlessly clean room. Mum settled in so quickly and seamlessly. The staff answered all my questions and took their time to reassure me that Mum would be well looked after. I would wholeheartedly recommend this care home to anyone looking for the best care for their loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard P (Son of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was a little apprehensive when my mum had to go into a care home but was amazed at how well she settled in. There are lots of activities and my mum has started to communicate more and is more mobile than she was in her own home. Staff have been amazing and it takes a lot of worry off the family knowing
she is being cared for 24 hours a day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David V (Son of Resident) published on 16 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since June 2022 and she has had her ups and down but she is almost 93 years young. Before entering the care home she had some health issues but the staff have cared for her with dignity. The room is spotless with all her comforting artefacts from the past all around her
and well maintained. I bring flowers twice weekly and the staff make sure their fresh water is topped up daily. This care home was recommended to us and I will recommend this home to anyone who looking for a well-kept and respectful place to look after their loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey M (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, Aria Care Home has been amazing with my mum and she has settled in so well thanks to the time/patience and care she's received. Any/all questions I've asked have been answered and all mum's needs have been met including her very picky choice of food/drink has been catered for! I have
complete confidence in Aria Care Home and can see a massive difference in Mum's appearance, health and wellbeing since she first arrived in January, I am happy I chose the right place for Mum to receive the best care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Granddaughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been in Aria now for a couple of years and I could not ask for better. My nan always looks clean and tidy. The staff are always welcoming and my nan is always happy. Obviously, covid has been a struggle but they have done everything they can to keep residents happy, safe and loved ones informed.
I have nothing but praise for Aria.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew K (Son of Resident) published on 9 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aria Care Home are providing an excellent service for their residents. Throughout the covid period they were available 24/7, and kept me up to date with any issue's concerning my mother. The staff are always friendly and greet you with a smile.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie L (Daughter of Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was reluctant to enter a care environment so admission was supported by social services. Aria Care Home was most supportive in these circumstances providing me with lots of information and support. Mum is now very happy and settled in the home and wants for nothing. She refers to it as a hotel as
her room is lovely, staff brilliant and very friendly and the food is marvellous.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Son of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just transferred from the hospital to Aria Care Home. Only when you go through the process, do you realise how much has to be organised! The support from the management team has been excellent with regular daily updates, and the welcome received by Mum has been very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L K (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now lived at Aira for 17 months. The care she receives is second to none. The management of Airia is excellent, with senior managers constantly involved in all aspects of residents care. My Mum is treated with respect, warmth and affection. She is clean, her clothes are chosen for her with
attention to detail and are colour matched, her hair is regularly done by the hairdresser, and her nails are manicured and immaculate. These things are noticed by family members. Any health issues she has are closely monitored and acted upon, and the family informed. We are so happy with this place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Aria Care Home since August 2019. It was very upsetting for all Mum's family for her to have to go into a home. We have been very grateful to the home, Mum has been very well looked after, the food and staff are excellent. I go almost every day at different times and it's always
welcoming and friendly. I would recommend this place to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Daughter of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident at the Aria since May 2015. All members of staff have always treated him as part of a large family. They have always made sure his well being is foremost and informed me immediately if any problems have needed to be addressed. My dad is happy and content living at this
home and I would thoroughly recommend it to anyone else.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Wife of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the family viewed the five homes on the list we were given, this one was our choice. We did not need an appointment, welcome anytime, just respect mealtimes. The family call Aria Care a 'home from home'. The residents are loved and respected. The owner and care manager are always on hand if needed.
So many activities, any excuse for a party. The residents are one big happy family. Everything is taken care of, new glasses and tests for everyone, Chiropody, Hairdresser, the ladies looking lovely, the gents hair cuts, dental checks. I cannot speak highly enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H W (Daughter of Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Going through a parent going into a home has to be one of the most roller-coaster emotions I've come to experience. But what helps is knowing and seeing the care and support the manager gives.
There has been nothing she wouldn't do to answer any worries and questions, even when she's been backed up
busy with other things.
The carers are all so loving and patient. I visit most days, all different times and the residents are always happy when I walk through the door. There are always plenty of activities for them also.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen C (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot say enough about the wonderful care at Aria Care. As a family, we feel so lucky that Mum was allocated a place here. All the staff show care and compassion and I feel that Mum is safe, cared about and everything is being done to make this awful situation as best it can be. Dementia is cruel
but Aria treats each resident according to their individual need.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise M (Daughter of Resident) published on 6 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was welcomed to Aria for emergency respite under unfortunate circumstances when Mum was taken ill Dec 17. I live in Canada with siblings living away also and it was a very stressful time for us all.


Dad was in Aria within 24hrs where he was safe for us to focus on mum. We were supported by a

wonderful Social Worker and Aria staff who helped us transition during an incredibly difficult and emotional time, their patience and understanding helped us navigate through and Dad is now a permanent resident.


I have visited the UK twice since December and visited dad during those times and without exception, I have noticed wonderful care, compassion and also a sense of humour shown to all the residents. I receive updates in person and email, I have been taken aside by a staff member I didn't even know when she saw me upset and I have sat with the residents and enjoyed High Tea on fine china.


Thank you, everyone, at Aria, it gives me comfort knowing you're looking after him for us.


Reply from Keyly Scott, Care Manager at Aria Care Home

Hi Louise, after such difficult circumstances we're thrilled to see that not only has Dad settled so well with us, but also you as a family are all feeling good again. We're delighted to be able to be there in any way we can for Dad and all of you - and we look forward to seeing you again on your next trip!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.128)

Overview of Review Score

The Review Score of 9.1 (9.128) out of 10 for Aria Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.528 for Aria Care Home is calculated as follows: ( (42 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.528

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Aria Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Aria Care Home

What types of Care is Aria Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aria Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aria Care Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Aria Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Aria Care Home to the centre of Newport?

1.0 mile(s) as the crow flies, distance by road may be significantly further.