Aria Care Home

147 Bryn Bevan, Newport NP20 5QN
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9.1 31 Reviews
  • Aria Care Home, Newport
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Care Provided by Aria Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Arcadia Care Homes Ltd
  • Person in charge
  • Fatima Jallow (Care Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (28)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2014
    • Number of floors: 3

Funding & Fees Guide for Aria Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,375 – £1,375
    • RESPITE Self-Funded Residential Dementia Care £1,375 – £1,375
  • (these prices are only a guideline, please contact Aria Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • 66 space car park.


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Aria Care Home Reviews (31)

Total of 31, showing 21-31
9.1

Aria Care Home has a Review Score of 9.1 (9.128) out of 10, based on 6 reviews in the last 2 years. Over all time Aria Care Home has 31 reviews.

Overall Experience

  • 26
  • 5
  • 0
  • 0
  • 0

Date Published

31
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Review from Hayley S (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into the home in May 2017, my mother has blossomed. The staff are caring and attentive and treat all residents as individuals. They give consideration to my mother's likes/dislikes. There is plenty of entertainment and activities to stimulate my mother. Staff are approachable.

Reply from Keyly Scott, Care Manager at Aria Care Home

Hi Hayley,
Thank you kindly for your words. As the best person to know, it's wonderful to hear you've personally seen your Mum blossom at Aria and we hope she continue to do so in the many years to come.


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Review from Judith G (Daughter of Resident) published on 13 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Aria for the last 2 years and has been extremely well cared for. He always looks clean and tidy. His clothes are well cared for, as is the home itself. The home tries many activities to keep all residents occupied and put on numerous shows throughout the year and relatives are encouraged
to share in the enjoyment.

Reply from Keyly Scott, Care Manager at Aria Care Home

Hi Judith,
Thank you very much for your kind review! It's important to us that as a relative you feel engaged and involved with home. We're very proud to hear that not only are you happy with the care your Dad receives with us, but that you feel part of the Home as well.


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Review from David T (Son of Resident) published on 28 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A friendly, clean, light, bright environment with what would appear a high staff to resident ratio. Staff always seem to be attentive friendly and caring, in surroundings that (possibly due to it's former use as a hotel) feel far from institutionalised and promote a sense of busy involvement and banter
between staff, residents and their families when visiting. Rooms and facilities are always clean and tidy, security would seem to be good and communication between staff and family members regarding issues of health and welfare of residents is again, very good.

Reply from Keyly Scott, Care Manager at Aria Care Home

Hi David,


Thank you very much for your detailed review of Aria. We really appreciate you giving such an insight into the home for people to read, and we're very happy that you're a fan of the relationship between our team and residents in the home! Thank you kindly again.


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Review from Darran W (Son of Resident) published on 22 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I never thought I could be happy with my mother in a care home, however, I am more than happy to be proved wrong.
My mother is extremely happy and settled and I am over the moon for her.
The staff are superb, informative and very caring.
I can rest easy knowing that my mother is very well looked
after in Aria Care Home Newport.
I'd like to say a massive thank you to the staff and management.

Reply from Kelly Scott, Care Manager at Aria Care Home

Hi Darran, we're all very grateful for your kind review of Aria. We never underestimate how important it is for every member of a family to be happy when a loved one moves to a care home, and knowing that you are now equally as happy as your mother has become living with us is the greatest compliment we could receive. Thank you again.


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Review from Amanda (Daughter of Resident) published on 21 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aria has been amazing, my mam was not a willing participant in moving to her new home but it was no longer safe for her to be living alone.
All staff at Aria have gone above and beyond to settle mam into her new life.
They have been patient and gentle with her, getting to know her and her likes and
dislikes. There’s always something for the residents to do, whether it be singing and dancing to chair-based exercises, or planting things in the garden and watching them grow residents have a range of activities they can become involved in.
The home is always clean and tidy with the family of residents always made to feel welcome when visiting loved ones.

Reply from Kelly Scott, Care Manager at Aria Care Home

Thank you for your kind words. We love having your mam here and we're all truly delighted to know that we've made this chapter of your lives a little easier as a family - and will long continue to do so!


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Review from K C (Daughter of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been a resident he has had excellent care and he is treated with respect at all times. The staff are very friendly and extremely helpful at all times.
I would not hesitate in recommending Aria Care Home.

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Review from Sandra H (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been resident at Aria Care Home for 5 months and I could not wish for better care than she receives. It can be very difficult to get mum to take medication or co-operate with her personal needs being attended to, however, the patience and care displayed by the carers at Aria Care Home never
wavers. Mum has a very poor appetite and every effort is made to encourage her to eat even going as far as making her sandwiches and yoghurt drinks to encourage her to take some nourishment. Visitors are always made to feel welcome and unannounced visiting is fine, this is a good indicator of an open and honest culture. The other residents seem comfortable and happy and I believe the staff really care about their wellbeing, taking time to find out about their "previous lives" and to chat with residents and their families. This enables staff to recognise residents as individuals and interact with them appropriately. No one is forced to take part in activities and the wishes of residents who want "quiet time" are respected. I have no reservations whatsoever in recommending Aria Care Home as a safe, caring environment for anyone needing 24/7 dementia care.

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Review from J N (Niece of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Food excellent, staff very friendly, very welcoming and very clean in all areas.
I do feel a few activities could be offered, such as singers etc... At the weekend.
Good hairdresser on site with a nice garden.

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Review from P H (Daughter of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident since August 2016. She was transferred to Aria when her present care home could not meet her needs. We worried about how she would adjust to the change but the staff really went the extra mile to help her settle into her new surroundings. She feels safe here and although
she did not want to end her days at a home - she is 97 - the was no better option than Aria.

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Review from Carole L (Daughter of Resident) published on 3 April 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing a loved one in a home is a difficult process for all involved but Aria was the answer to our prayers. With the dedicated care and kindness my mother has received, she is very happily settled and I cannot praise all the staff enough knowing Mum is in such good hands. The home is spotlessly
clean, maintained to a high standard, bedrooms are fantastic and there is always a lovely atmosphere in the day area. Relatives are always made very welcome by all the friendly staff, nothing is too much trouble for them and it is always a pleasure to visit. They really go that extra mile on special occasions like Christmas, Halloween and Easter with decorations, activities and parties enjoyed by all. It was lovely to see photos displayed this week of them all making Easter bonnets and the Easter Bunny had been too! Everyday residents are treated with kindness and compassion and communication with family is excellent.
Overall this is an outstanding Care Home which I would highly recommend.

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Review from C W (Granddaughter of Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very well presented, clean and tidy. Always welcomed with a friendly face and the staff are always very helpful and nice. All the residents appear to be comfortable and happy my granddad is always well presented and clean shaven which is lovely as that is how he was when living back home.

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Current Review Score: 9.1 (9.128)

Overview of Review Score

The Review Score of 9.1 (9.128) out of 10 for Aria Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.528 for Aria Care Home is calculated as follows: ( (42 Excellents x 5) + (26 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 72 Ratings = 4.528

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Aria Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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