*Fees are based on individual needs and rooms available.
Quinton Gardens has a Review Score of 9.5 (9.463) out of 10, based on 8 reviews in the last 2 years. Over all time Quinton Gardens has 44 reviews.
Review from Angie T (Daughter of Resident) published on 8 June 2021
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Review from Vicky A (Daughter of Resident) published on 6 April 2021
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Review from J H (Husband of Resident) published on 29 October 2020
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Review from V P (Wife of Resident) published on 26 October 2020
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Review from W L (Husband of Resident) published on 22 October 2020
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Review from Jane B (Daughter of Resident) published on 22 October 2020
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Review from Gordon M (Son of Resident) published on 21 October 2020
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Review from Louise T (Daughter of Resident) published on 15 October 2020
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Review from O H (Wife of Resident) published on 27 February 2020
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Review from J H (Son of Resident) published on 27 February 2020
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Review from M S (Wife of Resident) published on 2 October 2019
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Review from J S (Husband of Resident) published on 8 July 2019
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Review from Colin B (Nephew of Resident) published on 18 February 2019
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Review from C D (Daughter of Resident) published on 13 February 2019
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Review from Ann H (Daughter of Resident) published on 12 February 2019
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Review from J B (Daughter of Resident) published on 5 February 2019
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Review from Dawn B (Granddaughter of Resident) published on 5 February 2019
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Review from Julia C (Daughter of Resident) published on 31 January 2019
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Reply from Katie Fletcher, Admin/ Accounts at Quinton Gardens
Hi Julia, Many thanks from the manager and all the staff at Quinton Gardens for your lovely review. We appreciate your feedback and are sorry to hear about your experience with the odour at times. I want to assure you that this has been addressed and dealt with accordingly.
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Review from Jane S (Daughter of Resident) published on 30 January 2019
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Review from S W (Daughter of Resident) published on 4 January 2019
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The Review Score of 9.5 (9.463) out of 10 for Quinton Gardens is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.663 for Quinton Gardens is calculated as follows: ( (66 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 92 Ratings = 4.663
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Quinton Gardens is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Dec 2023
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