Lydia Eva Court

Peterhouse Avenue, Gorleston, Great Yarmouth NR31 7PZ
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9.8 66 Reviews
  • Lydia Eva Court, Great Yarmouth
Lydia Eva Court is a purpose-built facility, designed to incorporate modern care home research in order to offer a comfortable lifestyle to residents with dementia.

The facility has many homely comforts and additions that include a cafe and beauty parlour, as well as being located in scenic surroundings with landscaped gardens.

By allowing residents to form small communities within the home, carers aim to see a positive atmosphere ideal for daily living and a pleasant place for loved ones to visit.

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Care Provided by Lydia Eva Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 89 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Lisa Utting (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (89)
    • Single Rooms with ensuite Wet Room (89)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lydia Eva Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,243 – £1,462
    • Self-Funded Residential Dementia Care £1,243 – £1,462
    • RESPITE Self-Funded Residential Care £1,243 – £1,462
    • RESPITE Self-Funded Residential Dementia Care £1,243 – £1,462

  • Any external services will warrant additional charges
  • (these prices are only a guideline, please contact Lydia Eva Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Residents Internet Access
  • Wheelchair Access

Lydia Eva Court Reviews (66)

Total of 66, showing 1-20
9.8

Lydia Eva Court has a Review Score of 9.8 (9.781) out of 10, based on 35 reviews in the last 2 years. Over all time Lydia Eva Court has 66 reviews.

Overall Experience

  • 52
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Date Published

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Review from Kevin B (Nephew of Resident) published on 26 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been in the Lydia Eva Court since early January, she has settled in well and is very comfortable. The staff at Lydia Eva are fantastic and this is to include all staff front of house and behind the scenes backstage, they are all brilliant caring and full of compassion. They take pride
in everything they do for the residents and visiting friends and family. All the rooms are fantastic large and very well kept and clean, the communal areas for gatherings and activities are very good with regular daily activities which the residents take part in. The food is excellent with different choices available. We have supported several of our family members throughout several years in care homes and I must say this is the sixth care we have been associated with and by far the very best. When and if my time comes to needing a residential care home I want to be in the Lydia Eva Court Residential Care Home.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your feedback, it is very much appreciated and the value it provides to us to enable us to continue to deliver and enhance the service we provide at Lydia Eva Court is immeasurable. I will ensure that your thoughts are passed onto those staff on Butterfly House and to the wider LEC Team. Thank you.


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Review from P K (Son of Resident) published on 13 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To begin with, my mum found it very hard to settle in and now after 3-4 months of being there, she has settled in a bit more, but not completely. She is receiving exceptionally good care and the staff are exceptionally polite, friendly and very good at their jobs. They are also very helpful too. My
mum tends not to join in activities until I visit her when the activities are on. I visit her 3 or 4 times a week along with my dad. Sometimes I visit her on my own. I am hoping in the next 6 months or so, she will start to get more involved, including gardening activities in the summer.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your valuable feedback, your thoughts around the service we provide here at Lydia Eva Court are important to us as they enable us to reflect upon what we do, where we can enhance what we do and to support us to monitor that our standards continue to be met. As a generalised opinion, it can take several months for a person to settle into a new environment and to feel comfortable with living with several 'new' people, but if it is that person's personality to socialise, it will happen again and your support is invaluable to us here at Lydia Eva Court to facilitate your relative getting the best of what we provide as a Service. Once again, thank you for your feedback.


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Review from K W (Son-in-law of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have my mother-in-law living in Cornfield and find the staff working in Lydia Eva are caring and would go the extra mile to make the service users' lives better.
One of the staff took my mother-in-law shopping for clothes in her own time, this allowed my mother-in-law to pick her own clothes, enjoy
a cup of tea too. I find the management always listens to me, this helped me through my wife's death last year. Thank you.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your feedback on the service and support both your Mother-in-Law and yourself have received from us here at LEC, your experience enables us to look at where we can enhance what we already do and also, to be able to continue to see what's working well and that we continue to meet the expectation you have of our service.I will ensure that your kind words are shared with the Team on Cornfield House.Thank you Lisa Utting


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Review from S G (Wife of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the start of August 2023, my husband has been a resident of Lydia Eva Court.
The accommodation from the kitchen staff and meals, to the staff who do the washing, this is all fabulous.
The wonderful staff that have been there to look after my husband, to bathe home, dress home and talk to him,
these are his angels and mine.
He is happy to stay in the home, he is happy to see me and when I go in the afternoon he knows that I will see him again, very soon.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to share your feedback with us as it is most appreciated and enables us to not only continue to provide the level of service that you have come to expect from us but also for us to be able to enhance what we do. I will ensure that your kind words are shared with the staff on Cornfield House. Once again, thank you.


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Review from David W (Son of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came into Lydia Eva Court at the beginning of October 2024, I must say we are so pleased with everything. There are activities seven days a week for the residents and the staff are totally involved making sure they are well supported. Communications between us and the staff are well implemented,
if there are any issues they are followed up very quickly and sorted. The staff have so much care for mum and all the other residents as well. The food is lovely and the cleanliness is 100%. I would highly recommend Lydia Eva Court to anyone.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to share your feedback with us as it is most appreciated and enables us to not only continue to provide the level of service that you have come to expect from us but also for us to be able to enhance what we do. I will ensure that your kind words are shared with the staff team. Thank you once again.


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Review from K M (Son of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has very great needs and I am very content that the staff at Lydia Eva Court do all in their power to provide her with assistance. On many occasions, I have watched as they persisted until Mum accepted some drink but always kindly and with good intentions.
The move from another care home
was a severe shock to Mum's system and the responsibility for that lies with them, not Lydia Eva Court.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your feedback, both yours and Mum's thoughts and opinions about the care and support we provide at Lydia Eva Court is extremely important to us as it enables us to continue to deliver the service that is expected of us and where possible, to continue to enhance what we do. I will ensure that your feedback is cascaded down to the staff on Cornfield House. Thank you, Lisa Utting


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Review from L U (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following our mother falling and breaking her hip, we needed urgent respite care for our father. We contacted Lydia Eva Court on a Wednesday morning at the end of August and they couldn't have been more helpful. They jumped straight on to getting a room ready for him to go into that evening, which
was such a massive relief. The care he received was fantastic. They sorted all his medication and daily needs. The food provided is of an exceptional standard all day. The room was very comfortable and gardens lovely to walk around. We were very impressed and so pleased they could help us at such short notice. We'd have no hesitation in using them again or recommending them. A huge THANK YOU to everyone who looked after our dad.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you so much for taking the time to provide us with your and your Father's feedback on your experience with us here at Lydia Eva Court, it really is appreciated and valuable to us as it enables us to continue to enhance the service we provide. I will ensure that your thoughts are shared with the wider LEC Team with a special mention for those staff who supported your father on Broads House. Thank you


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Review from Anne F (Daughter-in-law of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The kindness and care given to my late mother-in-law by the staff at Lydia Eva during her 4 years there was amazing and will be remembered forever. We cannot thank you enough. The staff always made us feel welcome and nothing was too much trouble for them. At times they were stretched but they carried
on and never failed to be anything other than patient and kind.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your thoughts and experience of the care and engagement both your relative and yourself as a family member received at Lydia Eva Court. I will ensure that your kind words are shared with the staff at Orchid House. Thank you.


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Review from Allan W (Husband of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife moved into the Lydia Eve Court in May 2024 on a full-time basis and has been made to feel welcome. The premises are very spacious, light and airy with good and easy access throughout. My wife immediately took to the staff who are caring, attentive and respectful of her needs. She enjoys her
stay and always tells me she is happy, warm, comfortable and well-fed. Minor problems have quickly been resolved by the staff and I feel that my wife is being well cared for.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your valuable feedback on behalf of both yourself and your wife, we respect your thoughts and opinions and your feedback enables us to continue to enhance the service we provide. I will pass on your kind words to the wider LEC Team. Many thanks.


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Review from Lynda S (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely party to celebrate your 10th anniversary. I'm sure a lot of hard work and planning went into making this a special occasion. It was a joy to see the residents enjoying themselves with those that could up and dancing. So a big thank you to all the hardworking carers, activity girls, management
and those who work behind the scenes and probably don't realise how much we appreciate you. Last but not least the fabulous singers, isn't it great how everyone lets their hair down to Sweet Caroline. You are all stars thank you.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your feedback, it is very much appreciated. We always look to improve upon what we do and the service we provide at LEC and your thoughts and opinions help shape those improvements. Thank you for supporting LEC on our 10th Anniversary and l will pass on your kind words to the LEC Team. Thank you.


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Review from M J (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank Lydia Eva Court for the constant care and love they show my mum. All the staff are amazing, having a Mum with dementia is heartbreaking and the only peace we have as a family is that she is in Lydia Eva Court. I would not have found anywhere better! From the staff to the daily
activities and the genuine love the girls show my mum. A big fat thank you!

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your feedback, as it enables us to enhance the service that we deliver here at Lydia Eva Court and your positive experience reflects the ethos and values of our home. I will ensure that your kind words are shared with the Broads Team. Thank you.


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Review from S L (Granddaughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanny is in this home, and they’ve been nothing but brilliant with her, she isn’t used to being apart from her husband who sadly passed a short while after she arrived in the home, they’ve supported her and they’ve also been a great support for us as a family too, she is very happy with all staff
in the unit she’s on, as are we as a family, we are very happy knowing that she’s being taken care off in a safe and comfortable environment for her!

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your and your relative's experience of living/visiting Lydia Eva Court, your views enable us to build upon the current service we provide and gives us the opportunity to look at areas of growth that enhance the overall experience, your feedback enables us to reflect inwardly and to implement any changes that will impact positively upon the lives of those that live with us and for their relatives and friends, who we also offer support to. So, thankyou once again, l will share your feedback with the LEC Team.


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Review from K H (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Staff have been amazing, so kind and caring and can't do enough for my mother. All areas are clean and tidy. Lots of activities. Nothing is ever too much for the staff. As a family, we have felt fully supported. Food is always hot and fresh and a lot of selection. My mother's room
is lovely, bright, spacious and extremely clean. Fully secure home. Overall, a fantastic home that I would highly recommend.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with your experience at Lydia Eva Court, it is very much appreciated, and we value your feedback, in which you have provided your thoughts across the whole Team, this enables us to reflect on what we do and how we do it, enabling us to continue to improve our Service. I will ensure your feedback is cascaded to the LEC Team. Thank you.


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Review from Susan C (Niece of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff provide excellent care. I was kept well informed at all times of my aunt's progress and of any incidents. The medical practice who visit the home were very responsive to medical requests from Lydia Eva and also kept me informed as necessary.
It is a very comfortable, clean place and the catering
is excellent. I was content in the knowledge that my aunt was well looked after.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with feedback about both your aunt's and your experiences with us here at Lydia Eva Court, your thoughts are important to us and enable us to continue to deliver a high-quality service, it's also positive to hear that you are confident with our joint working with other external professionals in supporting and managing your aunt's health. I will pass on your kind words to the wider Lydia Eva Court Team. Thank you.


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Review from Susan W (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Sadly I have now lost my Mother but while in residence, there were many issues with her care with very little support from Management. They seemed to be unwilling to face problems as they arrived, their way of dealing with a problem was to not believe the families and simply to cover up the downfalls
of incompetent staff, dealing with the Head Office was exactly the same, all in denial of bad care. My Mother was totally reliant on the care, she couldn't eat/drink on her own and had to be assisted, she was left most of the time waiting for staff to assist her and many times food was cold and rushed causing fears of her choking. She was moved around the bed many times like a sack of potatoes, which was a concern with her massive weight loss, she was left one day 14 hours without a drink which led to the family ending up taking over assisting her. I do not recommend placing a loved one in this home, it's stressful enough to have a loved one in a home let alone the concerns of the Care.

Reply from Janet Prior, Customer Relationship Manager at Lydia Eva Court

Thank you for your review. We are sorry that this is how you feel given the way we have worked with you to try and address your concerns through our complaints process during the time your mother was in our care. Please accept our condolences again over the loss of your mother.


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Review from T T (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Arrived to be met immediately by the lead carer with a smile, who told me Dad was having his personal care needs met in his private bathroom. The carer was speaking to Dad very kindly, and it was nice to hear Dad laughing and joking with them. He was soon dressed and comfortable again, coming out with
a big smile and very calm, immaculate and obviously happy with his carers. He was then offered a warm drink.
Unfortunately, Dad needed changing again shortly afterwards; it was absolutely no problem when I asked the carer to assist him, and she came straight to the room and once again changed Dad and ensured he was comfortable. I am not allowed to mention names here, but can't praise this lady enough.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with feedback on your and Dad's experience of the service we provide here at Lydia Eva Court; your thoughts are invaluable to us as they provide us with the opportunity to see what we do from the perspective of others and how they feel about the care we provide to their loved one.
I will ensure that l pass on your kind words to the staff at Broads House and thank you once again.
Kind Regards.


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Review from Maria S (Daughter of Resident) published on 20 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my dad at the home and was very impressed with everything. All the staff were amazing, and the home was lovely. My dad is well looked after and is happy there.
The food is lovely, and there are activities if he wants to join in too.
Thank you.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you so much for taking the time to provide us with your thoughts and experiences about the care and environment at Lydia Eva Court, as these help to both enhance and shape the service we provide for everyone, l will ensure that your comments are shared with the staff on Cornfield House.
Thank you.


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Review from Paul W (Son of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot begin to say how happy I am with the level of care being given to my mother at Lydia Eva Court.
She is 110% looked after better than I could have imagined.
Staff are wonderful with her and go out of their way to help her with whatever she needs, they are also very welcoming to myself when
I visit and constantly keep me informed of everything connected with Mum.
Mum has settled in lovely and has company from other residents when she wants and takes part in the various activities available daily.
The food for her meals is wonderful and plenty of it too.
In my opinion she really is in the best care home.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you so much for taking the time to provide us with your thoughts and experience of both yourself and Mum at Lydia Eva Court, feedback is always appreciated and enables us to reflect and build upon the service we provide.
I will ensure that your thoughts and opinions are fed back to the staff at Cornfield House as l know it will mean a great deal to them.
Thank you


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Review from Elizabeth K (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the wonderful team who took such great care of my mum, while in respite.
The staff were amazing, thanks to the lady, who cut and permed my mum's hair (she looked amazing).
Mum's looking forward to her stay in August, thanks to the manager who was very supportive, five stars plus from me.
Many thanks, team Lydia Eva Court.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you so much for taking the time to give your feedback to us here at Lydia Eva Court following your mum's stay with us, having this feedback enables us to continue to maintain the standard that you expect from us and to be able to make improvements where you feel we may need to.
I will ensure that your kind words are passed on to the staff on Ocean House and to the wider Lydia Eva Court Team.
Thank you.


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Review from Anita M (Wife of Resident) published on 14 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been very well cared for at Lydia Eva Court. The staff are very caring and keep him safe and happy. It was recommended to me when he developed Alzheimer's and we had to wait for a vacancy. Well worth the wait. We are always made welcome on visits which give me peace of mind. Thank you
all.

Reply from Lisa Utting, Care Home Manager at Lydia Eva Court

Thank you for taking the time to provide us with some valued feedback and it's really good to know that we are meeting the expectations of both your husband and yourself at Lydia Eva Court.
I will pass on your kind thoughts to the team on Broads and l know that they will appreciate your kind words.


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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Lydia Eva Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for Lydia Eva Court is calculated as follows: ( (353 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 411 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lydia Eva Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Lisa

Lisa Utting

Job Title: Registered Manager

Joined: 2014

When you come into Lydia Eva Court, you’ll get the feeling that “everything is ok” and “this feels right”. The team are passionate about supporting people living with dementia. The staff are empowered to make decisions for themselves, are involved in the day to day running of the home and are integral to shaping what and how things are done at the home.


Frequently Asked Questions about Lydia Eva Court

What types of Care is Lydia Eva Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lydia Eva Court provide?

Palliative Care is an additional type of care provided.

How many Rooms does Lydia Eva Court have?

There are 89 Single Rooms.

What are the Facilities & Services at Lydia Eva Court?

Lift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Lydia Eva Court to the centre of Great Yarmouth?

2.6 mile(s) as the crow flies, distance by road may be significantly further.