Lydia Eva Court

Peterhouse Avenue, Gorleston, Great Yarmouth NR31 7PZ
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9.8 66 Reviews
  • Lydia Eva Court, Great Yarmouth
Lydia Eva Court is a purpose-built facility, designed to incorporate modern care home research in order to offer a comfortable lifestyle to residents with dementia.

The facility has many homely comforts and additions that include a cafe and beauty parlour, as well as being located in scenic surroundings with landscaped gardens.

By allowing residents to form small communities within the home, carers aim to see a positive atmosphere ideal for daily living and a pleasant place for loved ones to visit.

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Care Provided by Lydia Eva Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 89 Service Users
  • Privately Owned
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Lisa Utting (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (89)
    • Single Rooms with ensuite Wet Room (89)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lydia Eva Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,243 – £1,462
    • Self-Funded Residential Dementia Care £1,243 – £1,462
    • RESPITE Self-Funded Residential Care £1,243 – £1,462
    • RESPITE Self-Funded Residential Dementia Care £1,243 – £1,462

  • Any external services will warrant additional charges
  • (these prices are only a guideline, please contact Lydia Eva Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Residents Internet Access
  • Wheelchair Access

Lydia Eva Court Reviews (66)

Total of 66, showing 61-66
9.8

Lydia Eva Court has a Review Score of 9.8 (9.781) out of 10, based on 35 reviews in the last 2 years. Over all time Lydia Eva Court has 66 reviews.

Overall Experience

  • 52
  • 8
  • 2
  • 1
  • 3

Date Published

66
6
14
35
31

Review from Ken A (Son of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in the home at a really difficult time during the Covid19 outbreak, so visiting had become very limited. As Mum deteriorated and was close to end of life my sister and I were able to sit with her on rotation. During that time we were able to see the lovely care Mum was receiving from the staff.
Particularly noticeable was the way they all knew Mum by name and how much she was seen as a lovely person. They would regularly come and say goodbye to her when they went off shift. This type of care helped my sister and I so much in what was a difficult time.
Thank you to every one of you.

Reply from Richard Smith, Marketing Manager at Lydia Eva Court

Thank you for taking the time to add your kind comments about the care and support provided to your mum as well as you and your sister by the team at Lydia Eva Court. Please accept our condolences for your loss.


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Review from Janet F (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to Lydia Eva Court under our family insistence. She had been neglected by her previous home. When she got here she picked up in physical health and in spirit. The warmth and dedication of the care team are OUTSTANDING, she is treated by a dedicated team who take pride in all that they
do. I like, and have respect for, all that they do. I like and have respect for all the team. They all stand out in a positive light. My mum's room is kept spotlessly clean. The food is excellent. My mum is respected. This care home should be a beacon for all care homes.

Reply from Richard Smith, Marketing Manager at Lydia Eva Court

Thank you for your kind words about the care and support your mum is receiving at Lydia Eva Court.


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Review from Christopher T (Brother of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the care home for over a year now and she has been treated with excellent care and food.
Even at times when she's not been well, they have treated her with care and consideration.
The staff are always very kind and helpful. Sometimes at weekends, they have been short staffed
but they have been very good.

Reply from Richard Smith, Marketing Manager at Lydia Eva Court

Thank you for your kind words about the care and support your sister is receiving at Lydia Eva Court.


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Review from Linda S (Daughter of Resident) published on 7 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was very well looked after for two weeks of respite in April and again for 2 weeks in May/June.
The rooms are a lovely size, as is the bathroom, clean, bright and comfortable. The building is inviting as soon as you as arrive with its brightness, lovely gardens and well maintained communal
areas. All the staff are very friendly and go out of their way to make visitors feel welcome.
My mother had a wonderful time and praised all the staff on a regular basis. She thoroughly enjoyed her stay and keeps on telling people how much she enjoyed herself and she is going back again. What more could a daughter want than to be completely assured that her mother is being well cared for by lovely people and no worries for her well being.

Reply from Richard Smith, Marketing Manager at Lydia Eva Court

Thank you for this lovely review, we will ensure your comments are passed on to the team at Lydia Eva Court.


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Review from Annette M (Wife of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always pleasant.
Lydia Eva has been opened for four years and is very tastefully decorated.
Could now do with a bit of a spruce up to keep up the standard.
Always spotlessly clean throughout.
Beautiful and well-kept gardens.
Food is excellent and plentiful.
My husband would benefit
from more activities.
All care homes should meet this standard.

Reply from Richard Smith, Marketing Manager at Lydia Eva Court

Thank you for your positive review of Lydia Eva Court. I have passed your comments about activities to the manager.


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Review from Shorley H (Resident) published on 15 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived here on the 22nd April 2015. My first impression was surely I'm not living here, this home is not what l imagined it was going to look like.
The staff are brilliant in all aspects, the cleanliness is good, just couldn't believe this is a home for dementia people.
It has got a lovely aura
about the place, the manager and her staff are very helpful.
You can go outside in the garden whenever you want. My room is in the middle of the corridor and there is always plenty of laughter going on.
So if l have to spend my last years living here l shall be very pleased and contented with the care.

Reply from Richard Smith, marketing manager at Lydia Eva Court

Thank you for your kind words and comments about Lydia Eva Court and the care provided.


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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Lydia Eva Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for Lydia Eva Court is calculated as follows: ( (353 Excellents x 5) + (43 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 411 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lydia Eva Court is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Lisa

Lisa Utting

Job Title: Registered Manager

Joined: 2014

When you come into Lydia Eva Court, you’ll get the feeling that “everything is ok” and “this feels right”. The team are passionate about supporting people living with dementia. The staff are empowered to make decisions for themselves, are involved in the day to day running of the home and are integral to shaping what and how things are done at the home.