Mountfitchet House

Coltsfield, Stansted Mountfitchet CM24 8LH
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9.8 73 Reviews
  • Mountfitchet House, Stansted Mountfitchet
Mountfitchet House is a purpose-built care home set within the Essex countryside. The skilled and dedicated team delivers residential, nursing and dementia care, as well as short-term respite care and sensitive end of life care.

Located in a small village near Stansted, the home has great links to major motorways and a regular train service to London and Cambridge. The home is divided into four suites that create a 'home within a home' and has excellent facilities, such as a cinema room, pub, hair salon and café.

The team strives to ensure residents continue to lead fulfilling and enjoyable lives by getting to know each resident as an individual, so every aspect of their care can be tailored to their unique needs and tastes.

Care Provided by Mountfitchet House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Joanna Duke (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Mountfitchet House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,854
    • Self-Funded Residential Dementia Care from £1,939
    • Self-Funded Nursing Care from £2,094
    • RESPITE Self-Funded Residential Care from £2,064
    • RESPITE Self-Funded Residential Dementia Care from £2,149
    • RESPITE Self-Funded Nursing Care from £2,304
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Mountfitchet House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 73, showing 61-73
9.8

Mountfitchet House has a Review Score of 9.8 (9.847) out of 10, based on 16 reviews in the last 2 years. Over all time Mountfitchet House has 73 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Father was admitted as a resident in November 2017 in the nursing care/dementia unit. After a relatively short stay, my Father passed away in February 2017.


During that time he was treated with the utmost care, consideration and dignity. My family visited on a daily basis and were also treated

in the same way - the Nursing staff at all levels, and including management and ancillary staff, showed compassion and understanding during this difficult and heart rendering time.
Our only disappointment was that my Father was unable to 'enjoy' the excellent facilities provided.
Our family will always remain in the debt of Mountfitchet House who made my Father's last days as comfortable as possible with staff who could not have treated him or us any better.
I am unable to comment too much on Activities, due to his deteriorating condition, but we did enjoy Christmas entertainment which we shared with him and will remember with pleasure.


Thank you to everyone.


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Overall Experience  Overall Experience 4.0 out of 5

My Mum came here originally for respite but has now decided to stay full time. She has early stages of dementia and mobility is poor. Since she has been cared for here, had regular drugs and regular food, coupled with a high level of care she is physically better than she has been for years. The care
she receives is made personal to her needs and is of a high standard from some lovely compassionate carers. The team here do all they can and more to ensure care is carried out with dignity and try and stimulate the patients as best they can. The home is immaculate and has a lovely feel about it.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be very clean. My dad has had the very best of care - but I do think sometimes, this is lacking at the weekend, when agency staff are on duty. When he needs one-to-one care, it always seems to be in place. Overall, I am very happy with this care home.

Reply from Samantha Debenham, Marketing Support Administrator at Mountfitchet House

Thank you very much for your comments Sandra. We’re grateful for the feedback and delighted that you are pleased with the cleanliness of the home and standard of care your dad receives. With regards to staffing levels, I would like to assure you that we do a full dependency analysis for each resident, which is used to plan staff deployment accordingly throughout the week, 24 hours a day. This is to ensure that the care is safe and appropriate for each resident’s needs. We take your concerns and feedback seriously and would like to thank you for sharing your views.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend once a week for the last year and a half. I've visited a few care homes before and so far this is the nicest home I've visited. I would be comfortable recommending Mountfitchet House to anyone and would also be happy to stay there myself should the need arise.

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Overall Experience  Overall Experience 5.0 out of 5

My sister suffers from dementia, her general health deteriorated as she was not looking after herself and losing weight through not eating or drinking. The care she receives has turned things around. She has gained weight and is much happier, enjoying being with people and not feeling lonely. The staff
treat residents with respect, maintaining their dignity despite dementia. The activity organiser helps to maintain normal activities eg. going to a garden centre or a pub, as well as activities based in the care home.

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Overall Experience  Overall Experience 4.0 out of 5

My family have found the care home very nice - warm and comfortable, the staff are caring and helpful. My husband and I celebrated our Diamond 60th Wedding Anniversary on the 27th of October. The care home provided the accommodation for a family party. My daughters arranged with the chef the food etc
and we all had a very lovely time. I personally don't know what the cost was, but everything was most satisfactory. Obviously, mistakes have been made at times, but the standard of care etc is good and my husband is happy.

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Overall Experience  Overall Experience 5.0 out of 5

Mountfitchet House is a bright, airy and well-equipped home, where my father received excellent care for the last months of his life. During this time his needs were met sensitively, with a smile, time for a joke and a chat when he was able and most importantly he was always treated with dignity and
respect. His friends and family were always welcomed at whatever time we visited and kept well informed as to his day to day condition. During the last few difficult days, we received caring support and comfort from all staff and when we needed to leave his bedside we could do it with confidence that he was being well looked after and he was in fact rarely left alone. The staff selected music from his collection for him to listen to and even spent time sitting and reading to him. I cannot fault the care that Dad received at Mountfitchet House and will always feel grateful that he spent his final weeks in such a caring, supportive environment.

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Overall Experience  Overall Experience 4.0 out of 5

We, as a family, who visit regularly find that the home is very welcoming clean and family orientated. There are always the extra little touches. My husband is completely dependent on the staff for everything. One example he does love music and being bedridden they even arranged for the gentleman who
was giving the residents a concert to visit my husband in his room and play for him personally so touching. The medical care is excellent too. We would definitely recommend this home.

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Overall Experience  Overall Experience 5.0 out of 5

My dad is in Burnells section he is 95 years old, has macular degeneration of both eyes, dementia and incontinent. I have looked after him for 12 years. It was very hard to place him in a nursing home but they were wonderful, caring and knew how difficult it is to let go. They visit him daily, talk
to him and gave him a lovely birthday. I cannot praise them enough. My dad is very lucky to be in such a caring facility.

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Overall Experience  Overall Experience 4.0 out of 5

The care was excellent and my husband enjoyed the food. Unfortunately my husband was 6ft tall and had long legs so the bed was a bit too short for him. I would recommend two or three longer beds or adaptable beds which could be used.

Reply from Irene Mucklow, Sales & Marketing Team Coordinator at Mountfitchet House

We’re grateful for your feedback and are delighted with the positive comments for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the senior team at the home to get in touch and discuss any concerns with you in person.


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Overall Experience  Overall Experience 5.0 out of 5

From the very first moment we felt that my mum would be cared for in here and when she moved in, it actually was just that. My mum has been very well cared for from the beginning and every day since. I am very happy about all the care she has received and is still receiving.

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Overall Experience  Overall Experience 5.0 out of 5

I genuinely can only describe Mountfitchet House as absolutely superb. There isn't a single aspect that is less than excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted directly from the hospital with very nasty bed sores which had been allowed to fester. On arrival at Mountfitchet House he was immediately assessed and a treatment plan put in place. The care, compassion and kindness show to him (and me) have been so comforting. The staff were very
informative and very willing to explain and answer any questions. We will be forever grateful for all their love and kindness shown to us as a family. Thank you for this opportunity to thank you this way.

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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Mountfitchet House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Mountfitchet House is calculated as follows: ( (161 Excellents x 5) + (27 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mountfitchet House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2023

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

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Joanna Duke

Job Title: Home Manager

I started my career as a healthcare assistant before training and qualifying as a nurse. That was 24 years ago, and, since then, I’ve worked in the NHS and in the private sector. I’ve worked in many different areas of nursing, from paediatric intensive care to end of life and dementia care, and also in management.


I joined Care UK because I wanted to bring my skills and experience to benefit an exciting and forward-thinking care organisation. I love the idea, at the heart of Care UK’s ethos, of fulfilling residents’ lives. I think it’s something everyone can understand and get behind. It motivates the entire team, whatever role they do.


The best part of my role is seeing residents happy and satisfied, and seeing my team’s pride in the way they help others to live happy lives and achieve their wishes.


Away from work I enjoy all sorts of things from holidays and sightseeing, to gardening, baking, watching sports, and going to the theatre, art galleries and museums.