The Ashton Care Home

John Street, Hinckley LE10 1UY
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9.8 62 Reviews
  • The Ashton Care Home, Hinckley
The Ashton Care Home is a private nursing home situated in the picturesque town of Hinckley, Leicestershire.

In addition to nursing care, The Ashton provides specialist dementia care, residential care, respite care and day care.

With 72 suites over three floors, all rooms and interiors are large and airy, designed for comfort and living. The home also has private and secured landscaped gardens.

As continuing healthcare specialists, the team at the Ashton are highly experienced and dedicated to providing a holistic approach to care and a friendly, personal service to residents.

The Ashton was recently rated 'Good' by the Care Quality Commission in October 2016.

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Care Provided by The Ashton Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Day Care

Good to Know

  • Person in charge
  • Gurpreet Hundal (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Ashton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,495
    • Self-Funded Nursing Dementia Care from £1,495
    • RESPITE Self-Funded Residential Care from £1,430
    • RESPITE Self-Funded Residential Dementia Care from £1,485
    • RESPITE Self-Funded Nursing Care from £1,644
    • RESPITE Self-Funded Nursing Dementia Care from £1,644
  • (these prices are only a guideline, please contact The Ashton Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site.


The Ashton Care Home Reviews (62)

Total of 62, showing 1-20
9.8

The Ashton Care Home has a Review Score of 9.8 (9.815) out of 10, based on 14 reviews in the last 2 years. Over all time The Ashton Care Home has 62 reviews.

Overall Experience

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Review from David B (Husband of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was at The Ashton for four weeks for care to build her up. She felt very safe and happy with her treatment, she put on weight and is stronger now.

Reply from Kelly Walker, Regional Director at The Ashton Care Home

Thank you for your kind review. We appreciate you taking the time to review the care your wife is receiving at The Ashton. We will ensure the staff team are made aware of the comments made. Thank you once again.


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Review from Cedric N (Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident here, I have completed several reviews for The Ashton. One thing I heard was that the carers, the younger ones especially, regard us residents as an extended family and as such work every bank holiday without any form of a grudge. This attitude makes for a wonderful atmosphere.
We get
superb meals which are to restaurant standard and together make this home a superb place to live.
Well done to all staff.

Reply from Kelly Walker, Regional Director at The Ashton Care Home

Thank you for your kind review. I am very pleased to hear you like staying at The Ashton and you bring entertainment to the rest of the residents living there. We will ensure the staff members are aware of your kind words and thank you once again for taking the time out to review the home.


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Review from Ann-Marie B (Sister of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is not the easiest person but staff have involved him in activities that others have never been able to do. He goes to coffee mornings and staff have even got him out of the building not just his room - this is massive thank you.

Reply from Stephanie Blackwell, Office Manager at The Ashton Care Home

Thank you for your kind words. We will ensure we feed back your review to the staff.


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Review from J F (Sister of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I, plus 10-year-old grandson, attended the Christmas concert last December. We all enjoyed the experience and would like to congratulate the staff on the inclusive nature of the entertainment. Well done!

Reply from Stephanie Blackwell, Office Manager at The Ashton Care Home

Thank you for your kind words. We are so pleased to hear you all enjoyed the concert.


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Review from G A (Partner of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My long-term partner came to the home approximately 2 months ago. She has had excellent care since arriving as she has an extremely rare illness called Progressive supranuclear palsy (PSP). They know how to cope with her needs. Overall to date, all has gone well.

Reply from Kelly Walker, Regional Director at The Ashton Care Home

Thank you so much for your kind review. I am so pleased to hear your partner has settled into The Ashton. The staff will no doubt welcome the feedback. We will ensure we feed back to the staff the review and kind words. Once again thank you kindly.


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Review from Glenn U (Son of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visited my dad always seemed as comfortable and content as was possible in his situation. I was always greeted by friendly and attentive staff who were doing a difficult job very efficiently.

Reply from Kelly Walker, Regional Director at The Ashton Care Home

Thank you for your kind review. I am so pleased to hear that your dad is comfortable and content. The staff will continue to ensure this remains so whilst in our care. We will feed your positive comments back to the staff as they always appreciate feedback. Thank you once again.


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Review from Tim L (Son of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved in about six months ago. My wife and I are always impressed by the caring way not just my mother but other residents are treated. We are very impressed by the amount of activities, shows and trips out that are organised. The staff always contact me if they have any concerns, be it health
or behaviour.

Reply from Kelly Walker, Regional Director at The Ashton Care Home

So pleased to hear your mother has settled at The Ashton. We will ensure the staff receive the feedback you've kindly given. We hope, as a family, you continue to enjoy the service the Ashton provides and look forward to seeing you at more of the events this year.


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Review from P B (Son of Resident) published on 4 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have been more pleased with the staff that looked after Mom. In her few days, they could not do enough for Mom and our family. Thank you so much to you all.

Reply from Kelly Walker, Regional Director at The Ashton Care Home

Thank you kindly for your lovely review. I am so pleased to hear that mom enjoyed the facilities. We will ensure the staff receive this feedback as they will really appreciate it. Once again thank you for your kind words.


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Review from Angela F (Daughter of Resident) published on 22 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, who suffers from Alzheimer's/Dementia, arrived at Ashton Court, having spent over 3 months in hospital in Cornwall. During the out-of-region hospital discharge and transfer process we had excellent support from the Ashton Court Deputy Manager whose help is very much appreciated. Since arriving
at Ashton Court, Dad has settled in wonderfully and is very much being treated as the individual he is. The team looking after Dad are great and many family members have been able to visit him since his arrival. Dad's room has very good facilities and is spotlessly clean. As others have said, when we visited Ashton Court for a tour we were very impressed by the evident care shown by the carers and management. After many stressful days with Dad being in hospital, so far away, we can finally relax in the knowledge that he is in a quality care home, nearby and in safe hands.

Reply from Kelly Walker, Regional Director at The Ashton Care Home

Thank you so much for your lovely review, we appreciate you taking the time to complete it. I am so pleased to hear how well your father has settled, the staff work very hard to ensure people's needs are being met with such care and dignity. We will share the review with the staff at the home.
May I take this opportunity to wish you and your family a Merry Christmas and a Happy New Year.


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Review from Caroline L (Daughter of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into The Ashton Care Home in March 2023 following several falls and hospital stays, and we all knew that the time had come for him to have 24-hour care and that it was too dangerous for him to live alone at home anymore, despite daily visits from us and district nurses. We were getting
increasingly worried about him being alone at night and in the early mornings, as this was when he inevitably had his falls. He has been given the most marvellous care since he moved in, with a beautiful room looking out onto a little garden view, fabulous food and kindness in every aspect from the wonderful staff and management. There is a wonderful opportunity to join in with all sorts of events and trips at The Ashton, should he wish. When asked recently at his sixth monthly care review if there were any ways they could improve his care, he replied, "It isn't possible! You are all wonderful!" I think that speaks for itself!

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind words; your feedback is valuable in ensuring we are providing the right care. It is a pleasure looking after your dad.


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Review from Cheryl P (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I pass by and have seen the residents and carers together and heard their chats. Things like 'Did you see such and such on tv?' and 'You're still smoking then?' Just normal chat and not talking down to the residents. On my tour, the manager impressed me by knowing every residents' name and had a chat
with them. This spoke volumes about the way this home is run. My dad moved in, every carer knew him and spoke to him about his likes and dislikes. He is so happy and settled. In my dad's words "It's like living in a Warner Hotel but better because they help me to get showered and dressed. They take away my washing and when they return it they hang it up in the wardrobe." He loves that everyone knows his name and is extremely kind to him. We love it because we are greeted by smiling, friendly staff who seem to really like our dad. Always ready to chat to him. The atmosphere is warm, caring and friendly. I wouldn't hesitate in recommending The Ashton.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you so much for your kind review. It is our pleasure to support dad. It has been great to get to know you both and we love your presence at the home!


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Review from Shaun P (Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I just came here, I did not know what to expect. The warm welcome I got was so lovely. Same when I get to my room. It was so lovely here, if I need support, the staff use them to help me. I will give this home 100% brilliant. I cannot fault anything in The Ashton Care Home. Thank you.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind review, Shaun. It is our pleasure for you to be with us at The Ashton.


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Review from Eileen H (Wife of Resident) published on 26 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming to The Ashton my husband has done so well, with the good help of everyone he has come into contact with. I have respect for the manager, who is very approachable and a caring person, the nurses and carers who take care of him, and all staff. Since being there he has been encouraged to get
out of bed, take part in the activities and has sat in the garden. He is very settled and I would recommend this care home to anyone.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind review! It was our pleasure to support you and your family!


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Review from H F (Stepdaughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We contacted The Ashton Care Home in desperation as we were at a critical point with my step mother's declining health. My husband and my father visited the home at 10 am on Wednesday 29th March and were greeted with total empathy and care. Having explained the current situation at my parent's residence,
the manager quickly made the decision to get a room ready as soon as possible and was at the house by 11 am to assess my stepmother's needs, advising my husband that he will gain more information from her Doctors and he will be in contact as soon as possible. He contacted us within one hour to let us know we can take her in when she is ready, we were already very impressed. Ashton Care Home sent two ladies to the home to help with the distressing aspect of my stepmother going into their care home and I cannot speak highly enough of them and the manager, we are totally wowed and blown away by their professionalism, empathy, kindness and the natural care they have shown. Thank you.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you so much for your kind review, I will share this with the team. Thank you.


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Review from Maureen F (Resident) assisted by family/friend published on 14 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the staff, very happy with the home. They are all caring and look after me well.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind review! It is our pleasure and we are lucky to have such wonderful people here!


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Review from Stewart L (Son of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum left The Ashton when it was in special measures and was in some chaos, she has now returned and the home is very different. The staff are excellent and very clean and she is back with her friends. I would definitely recommend it.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind words. We really appreciate your review and love that Mum has returned home with her friends.


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Review from Alex G (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to The Ashton Care Home the first week in January. The staff are very caring and nothing is too much trouble. Mum has a beautiful room with access to a patio area and the food is excellent and after many years she is finally putting on weight. I was really impressed with the facilities
and staff when I visited and Mum seems so much happier being in The Ashton. I would highly recommend.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind words, Alex. It is a pleasure to support Mum here at The Ashton.


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Review from Marie S (Daughter of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The respect, care and compassion shown by all staff to my mum in her final days could not have been better. Her sudden physical deterioration took us all by surprise, but the staff could not have been any more attentive to her needs and she was treated with dignity throughout. Additionally, myself and
other family members stayed 24/7 by Mum's bedside for six nights and seven days, we too were supported at all times. As a family, we would recommend The Ashton Care Home without any reservation. It truly is a special place, a home from home. Thank you.

Reply from Jack Titterton, Manager at The Ashton Care Home

Thank you for your kind words. These have been shared with our staff who really appreciate your feedback. It was our absolute pleasure to support your mum and family. Thank you again for taking the time to complete this review. All our best from everyone at The Ashton.


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Review from Joanna C (Daughter of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, suffering from advanced Alzheimers dementia, arrived at The Ashton care home after two traumatic months of being in and out of hospital. The Ashton became an oasis in the desert! The staff could not have been more caring or attentive to Mum's needs. Her room was bright and sunny, overlooking
trees and green spaces and everywhere was spotlessly clean. Sadly, Mum passed away after three weeks - this was expected. Even through this sad time, we were supported, as a family, with kindness and consideration by all members of the team. In death, my mum was given respect befitting the life she led. I would wholeheartedly recommend The Ashton care home.

Reply from Emma Weston, Manager at The Ashton Care Home

Thank you so much for taking the time to write a review. As the home manager and on behalf of all the staff here; I am truly humbled and touched by your comments; your mother was a wonderful lady and it was a privilege to know her. The Ashton will always remember your mother and we would like to extend our hospitality to you and your family; and as with all those we have loved and lost, families and loved ones are always welcome here, as part of our extended Ashton community. Thank you again. We wish you all the best for the future.


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Review from David F (Friend of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming experience meeting such kind and considerate staff.

Reply from Emma Weston, Manager at The Ashton Care Home

Thank you for your feedback and for the kind words. All the staff here will really appreciate you taking the time to submit a review. I am really pleased you enjoyed your visit and we hope to see you again soon.


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Current Review Score: 9.8 (9.815)

Overview of Review Score

The Review Score of 9.8 (9.815) out of 10 for The Ashton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for The Ashton Care Home is calculated as follows: ( (142 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.972 Points relating to the number of positive Reviews for The Ashton Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 14 Positive Reviews ÷ 14.4 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 04 Mar 2025

Please do get in touch to discuss your care arrangements and to arrange a tour.


Awards / Recognitions (1)

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Meet the Team (1)

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Preet Hundal

Job Title: Registered Home Manager

Joined: 2024

Preet is happy to answer any queries or questions you may have.


Frequently Asked Questions about The Ashton Care Home

What types of Care is The Ashton Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Ashton Care Home provide?

Day Care & Convalescent Care are other types of care provided.

How many Rooms does The Ashton Care Home have?

There are 72 Single Rooms.

What are the Facilities & Services at The Ashton Care Home?

Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Ashton Care Home to the centre of Hinckley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.