Stainton Lodge Care Centre

Stainton Way, Hemlington, Middlesbrough TS8 9LX
Submit a Review
9.7 29 Reviews
  • Stainton Lodge Care Centre, Middlesbrough
Stainton Lodge Care Centre is a specialist home, where care is personalised to support each individual's needs, wishes and circumstance.

Skilled professionals regularly assess clients, striving for a quality service and pleasant living atmosphere, where adults feel at home and loved ones feel pleased to visit.

Care workers are up-to-date with current research and practice, while there is modern equipment to sort comfort and mobility.

Show Stainton Lodge Care Centre on the Map

Care Provided by Stainton Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denese McPhee (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Stainton Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £987
    • Self-Funded Residential Dementia Care from £987
    • Self-Funded Nursing Care from £1,775

  • The privately funded fee is £987.50 per week. There are no different prices for different rooms with different views etc. This is to keep things simple and straight forward for everybody. We do not do independent third party top ups at Stainton Lodge Care Centre.
  • (these prices are only a guideline, please contact Stainton Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On Site Parking available.


Stainton Lodge Care Centre Reviews (29)

Total of 29, showing 1-20
9.7

Stainton Lodge Care Centre has a Review Score of 9.7 (9.700) out of 10, based on 18 reviews in the last 2 years. Over all time Stainton Lodge Care Centre has 29 reviews.

Overall Experience

  • 21
  • 8
  • 0
  • 0
  • 0

Date Published

29
8
11
18
11

Review from H S (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled well into Stainton Lodge Care Centre from day 1. The staff and management are excellent, nothing is too much trouble. Dad is well cared for and all his needs are met. The activities for residents are second to none with lots going one. So happy with Dads care. Thank you all at Stainton
Lodge, long may it continue.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, we are so glad that you are happy with us at Stainton Lodge,


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison S (Daughter of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into one of the ward at Stainton Lodge Care Centre mid December. He moved from another care home where we were very concerned about his safety and welfare. Since the initial meeting with a member of staff prior to Dad moving to Stainton and today (4 weeks later) we are over the moon
with the standard of care that Dad is receiving. The staff are amazing, they are kind, considerate and compassionate. As a family we know he is safe and well cared for in an appropriate environment with staff who are confident and competent to care for Dads needs. The staff team are patient and at times when Dad can be challenging they don't give up but try through kindness and compassion to achieve dad's support in meeting his care needs. The meals are wonderful. Management and senior team visible and present and responsive to needs.
Today we received notification that Dad can stay permanently in Stainton Care Centre. This is such a relief. Thank you to all the team for your wonderful care and kindness.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you very much for your kind comments. The team work very hard and deserve your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine G (Friend of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was looking to move my friend last year as he wasn't settled at all in previous care home. It was a huge decision on my shoulders and I am so pleased I chose Stainton Lodge Care Centre.
The bedrooms are lovely large and airy with en-suite facilities. There is a Spacious TV lounge and nice dining
room where residents can also sit and chat.
There is a huge comfortable reception area where family and friends can take residents off wards and make tea/coffee.
I cannot praise the staff enough. They go over and above and nothing is too much trouble. All staff, whatever their job, remember residents names and make a point of using them.
I couldn't be happier with the care he receives and can't thank everyone enough.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for comments , they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our residents and to have the most positive experience we can give. We love to see all of our families and friends enjoying the foyer and coffee mornings too.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Owen M (Husband of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was met by the social worker and your nurse. It was in relation to my wife's annual care review. I found the experience very professional and was treated with respect and dignity. We all left the meeting with an action plan in place, which is now in motion.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for taking the time to review us at Stainton Lodge, very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Son of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Experienced and caring friendly staff. The care centre offers good facilities with regular alternatives. Fun activities such as singing and dancing which my mum really enjoys! Lovely relaxing private areas are available to sit and talk to relatives. Excellent hairdressing facility with a lovely friendly
hairdresser who is really good with my mum, something she enjoys visiting regularly.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, this will be passed on to the staff, they love to hear your nice comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is happy and well looked after. Thanks go to the staff.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your comments, they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our residents and to have the most positive experience we can give.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mavis R (Partner of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care home, lovely manager and friendly staff. Can't do enough for the resident or myself. The food is exceptional. I can relax at home knowing my partner is okay and well looked after.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for completing this review. Your comments are gratefully received by all of us at Stainton Lodge Care Centre.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y W (Daughter of Resident) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care and support my father receives! The staff are amazing and always take the time to talk about how my dad is doing and they are extremely attentive with the residents! The home has a lovely feel, as soon as you walk through the door, it has such a homely feel. There's
always lots of entertainment provided for the residents. The home came highly recommended to myself and I can highly recommend it to anyone! Best care home I have visited!

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for this lovely review, we really appreciate this, keep enjoying the entertainment with us at Stainton Lodge. Thank you again from all of us at Stainton Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Aunt of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience with the home is satisfactory. There is always a warm welcome from staff from reception to the ward.
I have raised concerns on certain issues over time but they have been noted and dealt with.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, very much appreciated. We love to see you at Stainton Lodge joining in with our activities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison L (Daughter-in-law of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for a home for my mother-in-law near our home. We were bringing her from Norfolk to Middlesbrough. We looked at several places for her. Stainton Lodge Care Centre was the 1st place we looked. The manager and deputy manager stayed behind after work so that my husband could be there
to look around. We walked into the car park after our visit and said, 'are we going to bother looking anywhere else?' The staff had made my mother-in-law feel welcome and safe. They very quickly learnt what she needed. They are always available if we have a question. Everybody has made what could have been really difficult/upsetting easier to handle

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your review, it is always lovely to hear all of the nice comments from our lovely families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maryann W (Wife of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so lucky to find this home for my husband. It's such an emotional rollercoaster to realise that someone you love has needs that are more than you can provide. The care my husband has received over the months he has now been resident there has really helped me to see that this was the right choice.
The staff are absolutely wonderful and go above and beyond to help my husband settle and are so good to him and very kind to me. My husband is always clean and tidy when I visit, receiving the personal assistance needed to wash, shave, dress etc. His room is always clean and tidy. My husband has special dietary needs and his meal menu is catered to this. I really can't thank all the staff there enough.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you so much for this lovely review, staff really do feel appreciated when reading these nice reviews.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa H (Daughter of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t praise this care centre and staff enough for the excellent care they give to my mother, their standards of care are second to none, meet my mam's needs 100%. Mam never settled anywhere previously but is now in her second year in Stainton, staff and management will go out there way to accommodate
service users' needs. It's not only a care centre is home-from-home care. This is a place where your loved ones are respected and cared for 24/7, a place where you can visit your loved ones and feel part of a family.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thankyou so much for your kind words, these reviews are very much appreciated and the staff love hearing this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D C (Daughter of Resident) published on 19 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in Stainton Lodge, Ullswater Suite in May 2023 as a result of a safeguarding order. It was a very upsetting and stressful time for all the family, however, since her admission, Mother has settled into what is a warm, caring and friendly home. In September 2023, Mother became very
ill with a slight stroke and pneumonia. The vigilant staff called 999 and Mother was admitted to hospital where she was treated with antibiotics and fluids. After a week Mother was transferred back to Stainton Lodge. Unfortunately she had gone off her legs. With physio, aids and the determination and dedication of the staff, Mother is now mobile again and enjoying a lovely quality of life. My family and myself will be forever grateful to this amazing team.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your lovely review, it is very nice to hear your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A G (Mother of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is very happy and thriving living at Stainton Lodge. He is given excellent care from a dedicated care team, where he has a lovely well decorated ensuite room. Therefore when I go home I feel reassured he is happy and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel W (Son of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The family can not thank the staff for the way they helped Mam through her final days, the care shown by all levels from the kitchen, housekeeping and care workers on the Coniston unit was lovely to see.
The home is going through some changes that seem to be heading in the right direction.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay P (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the care my father gets. Overall he seems like he enjoys being there (don’t worry, I know he definitely has his moments). All the staff are so friendly, I sometimes have a bad visit, and there’s always someone’s shoulder for me to cry on!
Just one point, all the staff know my name;
it would be nice if they all had name badges, so we can know all their names, as sometimes you don’t see the same girls for a while, depending on my visits.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your lovely feedback; all staff do have name badges, although sometimes they cannot wear them for safety reasons.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola B (Resident) published on 26 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstly, when I said February '23, that's when I got out. I had previously been in there for the last two years. All in all, the staff were amazing, empathetic and focused on their goals. For me, that was to be living independently again. For others, this may just be to have your needs met and be as
happy as can be. Anyway, without rambling on too much, it was a lovely place with lovely staff, and I feel proud to have this opportunity to say that they helped me to find me.

Reply from Louise Siddle, Administrator at Stainton Lodge Care Centre

Thank you for your lovely comments, Nicola; we all wish you the very best in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne C (Wife of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the care staff to be very dedicated under difficult conditions. There has been a marked change in all aspects of the home and a general buzz of activity from everyone concerned. The rooms are due to be updated, and that is needed; the rooms completed are lovely and welcoming. Like
any situation when new management takes over, it takes a while for things to work, but everyone is trying hard to succeed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H D (Husband of Resident) published on 12 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care and support provided for my wife to be of an extremely high standard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane F (Daughter of Resident) published on 14 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mum was only there a short time, the care she received was unbelievable. They showed her and all her family care and compassion in the last months of her life.
They treat her with dignity and could not have done any more to make her stay there as happy as it was.
I really can't thank
them enough for what they did for Mum, in particular, towards the end of her life. The staff on the Ullswater unit are some of the nicest, most caring people I have had the pleasure to know. Thank you seems so inadequate for what they did, but thank you from the bottom of my heart.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Stainton Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Stainton Lodge Care Centre is calculated as follows: ( (155 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 213 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stainton Lodge Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Denese

Denese McPhee

Job Title: Home Manager

Joined: 2023

Denese is a passionate individual with 30 years of experience of managing care homes,


Denese previously worked as a registered nurse before taking over as Manager of the Care Home.


Since then, she has worked in many areas of care throughout her career, including mental health care and older adult care.


Words of encouragement from Denese for somebody looking for the right care home would be: “It can be a hard choice, but when you find the correct one, you know it’s right as it’s like gaining a whole new family”.


Frequently Asked Questions about Stainton Lodge Care Centre

What types of Care is Stainton Lodge Care Centre registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Stainton Lodge Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Stainton Lodge Care Centre have?

There are 73 Single Rooms.

What are the Facilities & Services at Stainton Lodge Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Stainton Lodge Care Centre to the centre of Middlesbrough?

3.2 mile(s) as the crow flies, distance by road may be significantly further.