Stainton Lodge Care Centre

Stainton Way, Hemlington, Middlesbrough TS8 9LX
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9.7 29 Reviews
  • Stainton Lodge Care Centre, Middlesbrough
Stainton Lodge Care Centre is a specialist home, where care is personalised to support each individual's needs, wishes and circumstance.

Skilled professionals regularly assess clients, striving for a quality service and pleasant living atmosphere, where adults feel at home and loved ones feel pleased to visit.

Care workers are up-to-date with current research and practice, while there is modern equipment to sort comfort and mobility.

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Care Provided by Stainton Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 73 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denese McPhee (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (73)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Stainton Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £987
    • Self-Funded Residential Dementia Care from £987
    • Self-Funded Nursing Care from £1,775

  • The privately funded fee is £987.50 per week. There are no different prices for different rooms with different views etc. This is to keep things simple and straight forward for everybody. We do not do independent third party top ups at Stainton Lodge Care Centre.
  • (these prices are only a guideline, please contact Stainton Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On Site Parking available.


Stainton Lodge Care Centre Reviews (29)

Total of 29, showing 21-29
9.7

Stainton Lodge Care Centre has a Review Score of 9.7 (9.700) out of 10, based on 18 reviews in the last 2 years. Over all time Stainton Lodge Care Centre has 29 reviews.

Overall Experience

  • 21
  • 8
  • 0
  • 0
  • 0

Date Published

29
7
11
18
11

Review from P P (Daughter of Resident) published on 15 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Stainton Lodge Care Centre is a modern well-designed building with easy transport access. It is very well managed and the care staff are wonderful, they give such amazing care and support to their residents. The bedrooms are all en-suite as well as specialist bathroom facilities. We are so thankful
that when mum need to move into a care home Stainton Lodge was able to take her.

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Review from Ida A (Daughter of Resident) published on 16 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and attention given to my father were excellent. All the staff were kind, patient and very caring. In his final week of his life, the staff were wonderful to him and very supportive of his family. They made a very sad time much easier to cope with. Their care until his last breath was compassionate
and considerate of what was best for him.
Thank you seems inadequate but it's all I can say.

Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you so much for your kind comments at such a difficult time. The staff team will be very pleased to hear comments.


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Review from J F (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Stainton Lodge Care Centre is an excellent home we are very happy with the care provided. Staff are always friendly.

Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you for completing this review. Your comments are gratefully received by all of us at Stainton Lodge Care Centre. We will continue to work hard to improve continuously.


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Review from D K (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a difficult start which included delirium, fall and broken bones my mother has begun to enjoy her stay. The staff have all been very helpful and supportive and actively looking for ways to improve mother's experience in providing a bed which is much more accessible. Her room is very comfortable.

Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you for comments, they are very welcomed. The team will always continue to work hard to ensure the care and well-being of our Residents and to have the most positive experience we can give.


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Review from R S (Son of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is in Stainton Lodge. She is treated with respect and dignity. She has made friends with the staff and other residents. I am very happy with the home, its staff and the great care my mother receives.

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Review from N L (Granddaughter of Resident) published on 9 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been in this care home approx 4 years. She was previously in another one. The standard of care is second to none here. She is extremely happy and that makes all our family happy.
Nothing is too much trouble for the staff here.
Food is nice and the entertainment is of high quality. It's
the little touches that make this care home extra special. We know we made the best choice for my grandma.

Reply from Steve Gibson, Manager at Stainton Lodge Care Centre

Thank you very much for your kind comments. The team work very hard and deserve your kind words.


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Review from Linda S (Daughter of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For seven months dad has had a traumatic time and has been in hospital since a fall. Unfortunately, dad was unable to return home which we as a family were devastated. Stainton Lodge Care Centre came to see dad and thankfully they gave dad a place to call home. Dad has been there for 4 weeks now and
the change in his spirit is remarkable, we have seen dad laugh again for the first time in a long time. The staff on the Windermere unit are so compassionate and caring, they have shown respect to dad and their approach is calm and reassuring, in such a short time they feel just like our extended family, it is nice as a family that we can go home and sleep without having to worry that dad is being looked after. The home manager is so caring and is totally dedicated to see that his residents and families are happy with the care given. We feel very fortunate to have been given the opportunity for dad to be living in such a lovely enviornment with excellent staff, thank you.

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Review from A P (Daughter of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely impressed with the care and support from all the staff involved with looking after my dad. Both him and myself were very anxious about accessing residential care. He has settled well and that is all due to the staff who have taken the time to get to know him, making him welcome and providing
reassurance for both him and his family.

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Review from W M (Husband of Resident) published on 7 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my wife receives at Stainton Lodge Care Centre is second to none. All fo the staff are brilliant and nothing is a bother to them. A lovely caring home with lovely caring staff.

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Current Review Score: 9.7 (9.700)

Overview of Review Score

The Review Score of 9.7 (9.700) out of 10 for Stainton Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Stainton Lodge Care Centre is calculated as follows: ( (155 Excellents x 5) + (52 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 213 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stainton Lodge Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Denese

Denese McPhee

Job Title: Home Manager

Joined: 2023

Denese is a passionate individual with 30 years of experience of managing care homes,


Denese previously worked as a registered nurse before taking over as Manager of the Care Home.


Since then, she has worked in many areas of care throughout her career, including mental health care and older adult care.


Words of encouragement from Denese for somebody looking for the right care home would be: “It can be a hard choice, but when you find the correct one, you know it’s right as it’s like gaining a whole new family”.