Sandiacre Court Care Centre

Derby Road, Sandiacre, Nottingham NG10 5GT
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9.9 113 Reviews
  • Sandiacre Court Care Centre, Nottingham
Sandiacre Court offers a range of services to meet your needs, including residential care, nursing care, and specialist dementia care. They also offer a day care service, a welcoming environment, activities and company for those who need a little extra help during the day. The care team at Sandiacre Court are committed to celebrating life in a spirit of companionship. Residents are never alone at Sandiacre and the care team work hard to ensure that each day brings something interesting or fun.

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Care Provided by Sandiacre Court Care Centre

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debra Mclean-Bentley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (81)
    • Single Rooms with ensuite Wet Room (81)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Sandiacre Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,450
    • Self-Funded Residential Dementia Care £1,200 – £1,450
    • Self-Funded Nursing Care £1,450 – £1,750
    • Self-Funded Nursing Dementia Care £1,450 – £1,750
    • RESPITE Self-Funded Residential Care £1,200 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,450
    • RESPITE Self-Funded Nursing Care £1,450 – £1,750
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,750

  • Fees are based on a needs assessment for each individual coming into the Home.
  • (these prices are only a guideline, please contact Sandiacre Court Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open for visiting all hours, please call or come in for any enquires.


  • Parking

  • Parking is located on the front of the building.


Sandiacre Court Care Centre Reviews (113)

Total of 113, showing 1-20
9.9

Sandiacre Court Care Centre has a Review Score of 9.9 (9.914) out of 10, based on 16 reviews in the last 2 years. Over all time Sandiacre Court Care Centre has 113 reviews.

Overall Experience

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Date Published

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Review from R H (Respite Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst in my short stay in the home, I have met a lot of lovely residents with whom I chat a lot with and would like to keep in touch. I would definitely come back here to stay. Staff are friendly and kind. The home is spotless and my room is first class. My short stay here has been a memorable, great
experience.

Reply from Jason Pritchett, Head of Sales, Marketing & Customer Experience at Sandiacre Court Care Centre

Thank you for your wonderful review of our staff and services at Sandiacre Court. We look forward to welcoming you back any time you wish to stay with us.


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Review from P B (Resident) published on 5 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being here is very comfortable and I am quite happy and contented. The staff are lovely and cannot do enough for us all. Care is the most important word here. The carers are or must have been handpicked. We have a manager who seems to care too, she is around to make sure we are okay. We all have a lovely
TV and a comfortable bed. What could we wish for any more than what we have? Oh! We have our own ensuite.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of staff and services at Sandiacre Court. It's great to have you with us and that you are enjoying being at the home.


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Review from S L (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The emotions we experienced as a family when knowing we needed a nursing home for our mother were daunting, scary and overwhelming. When we visited Sandiacre Court, the initial interaction with admin staff to the walk-a-round and seeing staff with residents compacted to others we had visited, we felt
we had found the place for our loved one. Our mother has resided here for four months, and the dignity she has been awarded in her time of need, as well as the support shown by staff to us her family, has been exemplary. We would highly recommend this care home.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our team and services at Sandiacre Court Care Centre. We strive to provide a home away from home for all our residents, whilst providing personalised individual care for everyone.


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Review from M D (Partner of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has lived at Sandiacre Court Care Centre for over two years. I visit several times a week. He is very well cared for and has good friends there. They go on outings. The activities are great. The care he receives is outstanding. All staff are attentive caring people. Nothing is too much trouble.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our services and staff at Sandiacre Court. We try to go above and beyond for each of our residents each day. I'll make sure that all staff are made aware of your comments.


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Review from Valerie S (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came here in March 2024 from the hospital where her care was absolutely fantastic. The staff were very friendly and caring even when Mum couldn't hear or talk they communicated with flash cards and she didn't want for anything. They also were very caring with family and friends. I will be forever
grateful for the outstanding care.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. We ensure that all resident's care needs are met by personalising their care plans to the care that they need. I'll make sure that your comments are passed on to the entire team.


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Review from David H (Son of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Sandiacre Care Home in early May of this year for respite care. The manager and all the staff were really friendly and welcoming and most of all caring from the moment we were there. The home itself was very modern, with light and airy rooms more like a hotel than a home.
There seem to be lots of organised activities throughout the day and the residents seem happy and content. Everywhere was clean and tidy. The home itself was quite safe and secure. We would definitely recommend this home to anyone and if we need a home ourselves I hope this one is available!

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and service at Sandiacre Court Care Centre.


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Review from Alison N (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, carers, nurses, administration and management treated my father with care, dignity and respect and with a healthy dose of humour. When we would visit Dad we were made to feel like family. We felt like family. Rooms are spacious and clean with beautiful outlooks onto the luscious private
grounds.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your wonderful review and beautiful words about our staff, management and facilities at Sandiacre Court Care Centre.


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Review from Millicent R (Wife of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and staff have been very caring and dignity in their care to my husband.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind words and wonderful review of Sandiacre Court Care Centre.


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Review from Sue B (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was with these lovely people for almost 2 and a half years until her passing. Originally there for a second bout of respite care, COVID at home (we lived together) caused her stay to be extended. After that Sandiacre Court was closed to people in and out, again due to COVID. Mum stayed on from
then as she had settled in. The staff are lovely and very caring so we had no problem with her living there.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court.


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Review from I W (Husband of Resident) published on 22 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was discharged from the hospital with Lewy Body Dementia, needing dementia with nursing. I found there are very few care facilities within 30 minutes of my home that are able to offer dementia with nursing, and the ones I visited could not provide three categories that were important - social,
space (to walk) and activities. On my first visit to Sandiacre, I was immediately impressed with the enthusiasm of the relationship manager, and although the home manager was at the point of change, I briefly met both the outgoing and incoming manager, enough to fill me with confidence that the home was well led.
It is now almost four months since my wife became a resident at Sandiacre, and I am pleased with her care. Because of her condition, she can be difficult to engage with and struggles with group activities, but the staff do their best to include her and ensure she joins in communal meal times to help her social activity.
When I visit, the care staff are welcoming, friendly and helpful. Excellent team.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. I'll ensure that your comments are shared with the entire team.


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Review from S P (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Totally happy with the care Mum was given over 18 months. I will miss the staff who are totally dedicated. Whenever I went to see Mum I was surrounded by support from reception to all areas. Towards the end of Mum's life, it was like being with family. I will treasure this forever.

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Review from Vanessa H (Stepdaughter of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, caring, helpful, empathetic staff. Home from home, welcoming. Respect residents and family. Listen to concerns and try to resolve issues if arise and nice atmosphere. Lovely clean place. Happy residents.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind words regarding our team and services at Sandiacre Court Care Centre. I'll ensure that your comments are shared with the team.


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Review from Stephen C (Son of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently moved into Sandiacre after a bad experience at another home. Sandiacre staff were so supportive not just of Mum but of us too. They made Mum feel so welcome and safe. The managers, seniors and carers have all spent time with Mum getting to know her and assuring her that she is in good,
safe hands now. Mum is already more settled than we have seen her for 3 months. Thank you.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. We are so happy that your Mum has settled with us and she is a pleasure to have in the home. I'll ensure that your comments are passed on to the entire team.


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Review from C A (Wife of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Sandiacre Court in any way whatever. The care and kindness the staff show is faultless. Always treated with respect and dignity. I would not hesitate in recommending Sandiacre Court to anyone. Thanks to all the staff.

Reply from Emma Hill, Home Manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. I will ensure that your comments are passed on to the whole team at Sandiacre Court.


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Review from A W (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into the home last October (2022), and I have nothing but amazing things to say about Sandiacre Court Care Centre. Not only is my mum participating in activities now and socialising more, but she is a lot happier in herself; the staff are amazing and so friendly and caring and always have
time for her and me as a relative. The home itself is beautiful, and so glad that I moved her to Sandiacre Court from where she was before.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. We are proud of the care that we provide for our residents, and it is wonderful when it is appreciated by relatives who see what we do best. I'll ensure that your comments are shared with the entire team at the home.


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Review from H O (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom enjoyed her stay very much. The carers are very hard-working and very attentive. She loved the activities. Her room was big and bright, with ensuite facilities. Enjoyed it so much that she asked to go back.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. We enjoyed having your Mom stay with us!
I'll ensure that your comments are passed on to the entire team.


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Review from Paul E (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything from the initial visit on day one. Welcomed and introduced to staff as we did the walk around. The home is well presented, nicely decorated and smelling fresh. My best impression was they have carpets fitted! Mother seems very happy here.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our services and staff at Sandiacre Court. I'll ensure that your comments are passed on to the team.


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Review from M T (Resident) published on 19 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my third stay at Sandiacre, and it was like returning home.
Many staff had been met before, and the new members were exceptional. I would consider using the home again. Thank you to everyone.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of the services and team at Sandiacre Court. We look forward to welcoming you back to the home in the future.


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Review from P T (Daughter of Resident) published on 6 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed in the Sandiacre residence for a respite whilst a shower room was converted.
She thought the staff and management were great.
The senior staff was able to put a TV in her room, which she used a lot.
When I go away, she will happily go and stay there again.
The rooms we were shown
on a tour were on the top floor and had apparently been freshly decorated.
The room she was put in had a few issues but told that the floor she was on was getting decorated soon.
As she was only supposed to stay eight days but stayed thirteen, she was happy enough and had a good relationship with the staff.
The only downside I found was when they quoted a price, it did not include the VAT, which made a big difference, and there was also a mix-up with the length of stay, but eventually put right.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of Sandiacre Court. I'll ensure that your comments are passed on to the team at the home. We look forward to welcoming you and your mum back to Sandiacre Court in the future.


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Review from Steve A (Relative of Resident) published on 16 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Recently visited my elderly relative who has moved to Sandiacre from another home. All I can say is wow, what a difference in her physical/mental condition. She has gone from a lady who sat in a chair with no interaction with anyone apart from the member of staff allocated to her. To somebody who spends
her days interacting with other residents, trying crafts and meeting pets bought into the home. She has gone from eating virtually nothing to eating all the food put in front of her. The staff care and understand the needs of each individual resident.

Reply from Jason Pritchett, Customer Relationship Manager at Sandiacre Court Care Centre

Thank you for your kind review of our staff and services at Sandiacre Court. I'll ensure that your comments are passed on to the team at the home.


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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Sandiacre Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Sandiacre Court Care Centre is calculated as follows: ( (181 Excellents x 5) + (5 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 190 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.988 Points relating to the number of positive Reviews for Sandiacre Court Care Centre is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 16 Positive Reviews ÷ 16.2 = 0.988

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Donna

Donna Evans

Job Title: Manager

Joined: 2025

Donna Evans, the friendly face you'll see at Sandiacre Court Care Centre, has been a part of the Nottinghamshire care community for over 15 years. Starting as a care assistant, Donna's passion for helping others led her to work with people of all ages, from those with learning disabilities to young adults and more recently the elderly. She's now an experienced care home manager with a thorough appreciation of how to deliver great care whilst nurturing a vibrant care community.


Frequently Asked Questions about Sandiacre Court Care Centre

What types of Care is Sandiacre Court Care Centre registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sandiacre Court Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sandiacre Court Care Centre have?

There are 81 Single Rooms.

What are the Facilities & Services at Sandiacre Court Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sandiacre Court Care Centre to the centre of Nottingham?

6.5 mile(s) as the crow flies, distance by road may be significantly further.