Sandiacre Court Care Centre

Derby Road, Sandiacre, Nottingham NG10 5GT
Submit a Review
9.9 113 Reviews
  • Sandiacre Court Care Centre, Nottingham
Sandiacre Court offers a range of services to meet your needs, including residential care, nursing care, and specialist dementia care. They also offer a day care service, a welcoming environment, activities and company for those who need a little extra help during the day. The care team at Sandiacre Court are committed to celebrating life in a spirit of companionship. Residents are never alone at Sandiacre and the care team work hard to ensure that each day brings something interesting or fun.

Show Sandiacre Court Care Centre on the Map

Care Provided by Sandiacre Court Care Centre

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 81 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Debra Mclean-Bentley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (81)
    • Single Rooms with ensuite Wet Room (81)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Sandiacre Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,450
    • Self-Funded Residential Dementia Care £1,200 – £1,450
    • Self-Funded Nursing Care £1,450 – £1,750
    • Self-Funded Nursing Dementia Care £1,450 – £1,750
    • RESPITE Self-Funded Residential Care £1,200 – £1,450
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,450
    • RESPITE Self-Funded Nursing Care £1,450 – £1,750
    • RESPITE Self-Funded Nursing Dementia Care £1,450 – £1,750

  • Fees are based on a needs assessment for each individual coming into the Home.
  • (these prices are only a guideline, please contact Sandiacre Court Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open for visiting all hours, please call or come in for any enquires.


  • Parking

  • Parking is located on the front of the building.


Sandiacre Court Care Centre Reviews (113)

Total of 113, showing 41-60
9.9

Sandiacre Court Care Centre has a Review Score of 9.9 (9.914) out of 10, based on 16 reviews in the last 2 years. Over all time Sandiacre Court Care Centre has 113 reviews.

Overall Experience

  • 109
  • 3
  • 0
  • 1
  • 0

Date Published

113
1
9
16
97

Review from J H (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite a very challenging and disturbing year, during which my mother passed away (from old age) and my father moved from residential care to the dementia floor, the care provided has been excellent. The staff have gone above and beyond, particularly when my mother was approaching the end. Dad appears
to have adjusted well to his move and seems settled.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Aly K (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff. Mum is very well looked after. I would have liked a "window" visit during the lockdown, as Mum cannot see well and does not like electronics, so unable to speak to her. I cannot thank Sandiacre Court enough for keeping her safe and well, and it is good to be able to hold hands with her
at last.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverley W (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandiacre Court Care home has been extremely fantastic with my mum, as she was admitted during lockdown (and not able to visit). Since visiting has opened up, the staff have been amazing and helpful to myself.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Daughter of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home. I knew it was the best place for my mum as soon as I saw it, and she agreed on seeing it herself. It was the very best I could find in the area after a long search. It is beautifully kept and exceptionally clean. Residents are treated with dignity and courtesy. Management is efficient
and helpful this last year. As a concerned relative of a very elderly Mum, I must commend the staff for stepping up to do the plate, proving safe care of a consistently high standard during such an incredibly challenging time.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

Thank you for sharing your views about Sandiacre Court Care Centre.
We are proud to have been able to offer safe care to your mum throughout these challenging times and thank you for your continued support through this.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Martyn B (Son of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All excellent and very happy.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

I would like to thank you for taking the time to review us and for your kind words. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise G (Daughter of Resident) published on 6 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very friendly, professional and make me feel welcome. One lady was with Dad on his birthday, she was so kind and lovely, and made the visit easier as Dad can't talk much. We know Dad is safe and well looked after, which is a big comfort to us. Thank you.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

Thank you for taking the time to write a review. We really appreciate your comments, thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet B (Daughter of Resident) published on 5 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have worked incredibly hard this year to ensure residents are kept safe and covid free. I have felt confident that the care of my mother has been of a high standard throughout.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

Thank you for reviewing us today and for the kind and compassionate words. We appreciate your comments, thank you. It is a pleasure to care for your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra K (Niece of Resident) published on 14 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is currently at Sandiacre Court, I feel she is treated with dignity and respect, the staff are absolutely brilliant with her and nothing is too much trouble. When arriving at Sandiacre Court you are greeted with welcoming faces. The home is exceptionally clean and tidy, giving credit to everyone
there at this present time in these unfortunate circumstances, the activities gentleman is keeping family up to date with the social media page, sharing photos of our loved ones, and even offering video call, well done to all of you at Sandiacre Court for doing an amazing job in keeping our loved ones safe.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

Thank you for your lovely review, we are extremely proud of all the team at Sandiacre, and we look forward to seeing you soon.
Keep safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rhiannon P (Daughter of Resident) published on 6 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been in this home for nearly four years. The manager and her staff are unfailingly kind, efficient, informative and hard-working. Everywhere is kept clean, with regular updating of decoration. The food is excellent, mealtimes are made an occasion with beautifully laid tables and ample
choice. The activities are varied and plentiful, with the co-ordinator taking care to get to know each resident's preferences. I am writing this at the height of the Covid19 pandemic. The home has kept in constant touch and uses social media to show pictures of the residents and update us on activities. I cannot praise them enough at this time.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

Thank you for such lovely words, please stay safe and look forward to seeing you soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nicola P (Friend of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for just over a year and even though it took a while for her to settle in, we could not have picked a better home for her. All the staff are amazing and as a family, we know that she is being well looked after and cared for. My mum enjoys the entertainment they provide and even
though she is blind, they try and still get her involved in everything.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

Thank you for your lovely comments, please stay safe and we look forward to your return into Sandiacre Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gordon B (Husband of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sandiacre Court provides wonderful care for my wife in every respect. She has been there since March 2019 and is very happy and settled. Particularly important is that the carers know all the ''residents;'' by Christian names and I have never seen them illtreat anyone.
My wife is incontinent but this
appears to be handled with no problems.
The entertainment facilities are superb and have been enlarged recently during Covid19 by the introduction of an online app facility. I would recommend Sandiacre Court to anyone looking for excellent care.

Reply from Kirsty Carter, Home Manager at Sandiacre Court Care Centre

Thank you so much and I am really pleased you feel confident with care.
We look forward to seeing you soon.
Stay safe


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara A (Relative of Resident) published on 2 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When a close relative needed better care I was thrilled to find the now present manager at Sandiacre Court.
She had given my mother end of life care when she was at another care home in Ilkeston. She and her team were wonderful to Mum and her family members. Many of that team have moved to Sandiacre
with the manager.
I was very happy to move my cousin who has the onset of dementia from her own home to Sandiacre Court where I know that she will be cared for so very well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H M (Niece of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Aunt became a resident every visit everyone has been so lovely and kind, all staff excellent. My Aunt has a fantastic room is very well cared for and is very happy. Food always looks fantastic, home is spotless and smells lovely. Haven't got any faults or concerns at all we are so pleased with
everything and glad we chose Sandiacre Court.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gill G (Daughter of Resident) published on 5 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care which my mother receives at Sandiacre Court is excellent, the staff treat her with warmth and dignity whilst remaining very professional in their approach. Recently they went above and beyond in terms of helping my mother following a fall. My mother's transition into residential care
has been made far less troubling than I had anticipated because of the excellent standards generally at Sandiacre Court and because of the staff's approach to their work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan W (Cousin of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited many care homes, Sandiacre Court is better than any other in every respect.
Particularly caring and friendly staff.
Excellent all round.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret P (Sister of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister moved into Sandiacre Court I have found nothing but wonderful care and compassion from all members of staff.
The staff are always kind and helpful to me, my family and other visitors.
The home is always very clean and tidy.
Menus seem good and varied and residents always say how good
the food is.
I have up to now nothing but praise for them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline J (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial moment that Dad arrived at Sandiacre Court, he has been treated with professionalism, compassion and kindness. This is a very well run care home with the manager leading an excellent team. The manager spends "hands on" time with the residents so that she knows them well and can support
the most appropriate care for Dad.
Staff have made every effort to improve Dad's mobility and they clearly meant the best for him. There is always a registered mental nurse on duty which is invaluable given Dad's dementia. We cannot thank staff enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at this home is excellent, friendly staff, brilliant manager. Nothing is never too much trouble. My father had excellent care especially the "end of life" care. Myself and my partner received excellent support before and after him passing away. This home is highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary S (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad has settled very well and is happy. The care is good but staff are short staffed and very busy. They are very kind.
Food is good most of the time.
Entertainment provided by the entertainment manager is brilliant. He accommodates everybody of all abilities. The biggest problem is laundry!
So many socks, pants and handkerchiefs are missing and despite reported have not been returned. This home is very expensive to others locally.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John S (Son of Resident) published on 18 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A modern purpose built home with professional and caring staff. Some activities arranged for residents and staff always chatting to them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Sandiacre Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Sandiacre Court Care Centre is calculated as follows: ( (181 Excellents x 5) + (5 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 190 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.988 Points relating to the number of positive Reviews for Sandiacre Court Care Centre is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 16 Positive Reviews ÷ 16.2 = 0.988

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Donna

Donna Evans

Job Title: Manager

Joined: 2025

Donna Evans, the friendly face you'll see at Sandiacre Court Care Centre, has been a part of the Nottinghamshire care community for over 15 years. Starting as a care assistant, Donna's passion for helping others led her to work with people of all ages, from those with learning disabilities to young adults and more recently the elderly. She's now an experienced care home manager with a thorough appreciation of how to deliver great care whilst nurturing a vibrant care community.