Maple View

4 Amber Court, Berechurch Hall Road, Colchester CO2 9GE
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9.1 2 Reviews
  • Maple View, Colchester
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Care Provided by Maple View

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 5 Service Users
  • Primary Care Categories
  • Learning Disability
  • Sensory Impairment
  • Younger Adults

Good to Know

  • Person in charge
  • Andrea Walters (Manager)
  • Room Information
    • Single Rooms (5)

Facilities

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Maple View Reviews (2)

9.1

Maple View has a Review Score of 9.1 (9.125) out of 10, based on 2 reviews in the last 2 years. Over all time Maple View has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from S E (Mother of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is a resident and has multiple needs, he arrived at Maple View underweight and withdrawn remaining in his room and not wishing to socialise with other service users. He is now a new man with the help and support of the staff and management he attends regular medical appointments eg; doctors,
dentist, chiropodist. He interacts with other service users and is understanding of their needs and values. He regularly goes to town enjoying shopping, swimming and days out he has been on holiday with the staff and other service users. He is now a well and happy young man which is all down to the dedicated staff and management who go above and beyond and I am eternally grateful for.

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Treated with Dignity

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Value for Money

Review from Fiona O (Mother of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been a resident of this provision since 2018. His complex diagnosis makes him reliant on his competent, familiar and accredited staff to prompt, action and facilitate every aspect of his daily routine and personal care.
He is well-fed, well-presented and well-cared for.
His team work in
partnership with both myself and his extensive MDT and is proactive in all aspects of his care.
His health needs require regular admissions to hospital and such is my faith in their care and devotion and abilities they now facilitate the majority of these admissions. All medical and social professionals involved in care have the utmost respect for his team and speak exceptionally highly of them.
We have now built incredible links with all professionals and such is his teams credibility we have many direct links to essential clinicians, who will expedite his care based on his teams assessments of his needs
I am forever grateful to the love care affection and dedication shown.

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Current Review Score: 9.1 (9.125)

Overview of Review Score

The Review Score of 9.1 (9.125) out of 10 for Maple View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Maple View is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Maple View is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 5 registered maximum number of service users is 1, which has been reached with 2 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Sep 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Maple View

What types of Care is Maple View registered for?

Learning Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Maple View have?

There are 5 Single Rooms.

How far is Maple View to the centre of Colchester?

2.3 mile(s) as the crow flies, distance by road may be significantly further.