Merecroft

Seafield Lane, Alvechurch, Birmingham B48 7HN
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1 Review
  • Merecroft, Birmingham
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Care Provided by Merecroft

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 9 Service Users
  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Younger Adults

Good to Know

  • Person in charge
  • Stacey Browne (Manager)
  • Admission Criteria
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (9)

Facilities

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Merecroft Reviews (1)

Over all time Merecroft has 1 review.

Overall Experience

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Date Published

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Review from Gary H (Brother of Resident) published on 19 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My relative was placed at Merecroft in 2017 and has recently had to move under a safeguarding plan (Jan 2021). As a family we are so relieved she is no longer living there, but she now requires a lot of therapy and health interventions since she has left the service with more behaviours of concern and
complex needs than she has ever had in her life.
None of the care staff you ever speak to have any idea about how to communicate with or support people with autism or learning disabilities, despite the service being advertised as a specialist. Staff leave in drones constantly, they are never consistent and are not given the training they need to support people properly or understand/ manage self-harm or aggression etc. which is dangerous for all involved. The leadership is non-existent and management never investigate concerns properly or get back to you when they say they will - they only try to cover things up.
Personally, I would not trust Midway Care to look after my dog properly!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Merecroft

What types of Care is Merecroft registered for?

Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Merecroft have?

There are 9 Single Rooms.

How far is Merecroft to the centre of Birmingham?

9.2 mile(s) as the crow flies, distance by road may be significantly further.