Beechwood Lodge

Meadow View, Norden, Rochdale OL12 7PB
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9.3 29 Reviews
  • Beechwood Lodge, Rochdale
Beechwood Lodge is a luxury purpose-built care home in the Norden area of Rochdale.

The team focus on personalised care for older people, including specialist dementia care, carried out by skilled professionals who are dedicated to high standards and personalisation.

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Care Provided by Beechwood Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kelly Brown (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Beechwood Lodge Reviews (29)

Total of 29, showing 21-29
9.3

Beechwood Lodge has a Review Score of 9.3 (9.281) out of 10, based on 8 reviews in the last 2 years. Over all time Beechwood Lodge has 29 reviews.

Overall Experience

  • 21
  • 8
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Date Published

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Review from H S (Daughter of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at this care home for over six years. I have always been happy with the care she has received during this time. If there is ever any change in her care or condition I have been notified immediately. She generally has a positive approach to life and has always said that she "couldn't
be anywhere better".

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Review from D W (Daughter of Resident) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Beechwood for nearly five years and during that time I have been extremely pleased with the care she has received. She has been happy living there and I have always felt that the staff have looked after her well, with her vascular dementia well understood. The home is extremely clean
and the food is of a high standard. There is a feeling of ‘family’ within the home and a genuinely warm and caring ethos, which starts with the manager and runs throughout all her staff. As one would expect, my mum’s needs have changed during this time and more recently she has deteriorated further. However, the care she is receiving is keeping her comfortable and the staff display patience and compassion on a daily basis. I visit regularly and witness this. My family are so pleased that we chose Beechwood Lodge. The manager and all the staff are committed to providing the best of care for the residents who live there.

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Review from Paul F (Son of Resident) published on 3 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Beachwood Lodge when I became ill last year. I needed help looking after her. Since she has lived at Beechwood Lodge she has been looked after to what I consider very high standards and it has made me realise how poor my own care was! The staff are like friends to her, but always
providing the care that is needed.


Her room is not only clean and comfortable but it is her own room. Not only is the room kept clean but the staff look after my mother and her belongings. Keeping everything tidy and as my mother likes.


If I ever need care I only hope that my family will find me a place like this.


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Review from Merryl W (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who passed away suddenly on 23 December 2017, had been a resident from when Beechwood Lodge opened by a couple of months. As a family we couldn't have wished for a better home, from management downwards I have nothing but praise. She was always immaculately presented, clean, her room was
always fresh and clean and the staff were caring, friendly and always informing me of my mum's wellbeing. The food was second to none, wonderful. Activities were there whenever my mum wanted to do things, we knew that whenever we left she was being cared for to the best of their abilities. One had no worries at all. The staff were so friendly I felt that they were part of our family and I will remember them with great fondness.

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Review from Jacqui A (Daughter of Resident) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is usually clean and well presented. The staff are on the whole friendly and helpful. There seems to be a fairly good range of activities provided. The kitchen staff have been accommodating as far as my relative's special dietary requirements are concerned. The manager is not very responsive
to email queries concerning my relative.

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Review from Anne-Marie A (Daughter of Resident) published on 15 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum was the first resident to move into Beechwood Lodge in November 2014. I have always found the staff to be caring and supportive to both mum and myself. I am kept informed of any and all changes in my mum's condition and find the staff approachable. If I have a problem I take it to the senior
or manager and we work together to resolve it.

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Review from M J (Daughter-in-law of Resident) published on 20 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very elderly mother-in-law has been resident since Nov 2015. With several medical problems and dementia and neglected by GP and other services in London she had deteriorated rapidly - almost unrecognisable! Staff at Beechwood Lodge got a firm grip on her medical, physical and emotional needs. She
looks 100% better than when she arrived; spotlessly clean, hair done, on a nutritious diet, calm and amenable. Rigorous management of medication has all her physical conditions under control. Mum is settled, happy and has made friends. We have a good relationship with staff; friendly, approachable and always try to make time to talk. I can't praise current manager and administrator enough for all their efforts in facilitating mum's move under extremely difficult circumstances and their help with all the complex issues that followed. Satisfied she is in the right place and confident her on-going care needs will be met. Above all, the kind and caring staff have made Beechwood a proper 'home' for her.

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Review from Lilian B (Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I love all the staff, they're so caring and helpful.

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Review from V F (Daughter of Resident) published on 27 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beechwood Lodge is outstanding particularly the staff/carers are perceptive of the residents needs and efficient. The atmosphere is friendly and comfortable. Incidents are dealt with promptly and residents kept safe for their own and others actions and potential harm. Visitors and residents alike are
treated with kindness and courtesy. Beechwood Lodge is a pleasant place to spend time.

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Current Review Score: 9.3 (9.281)

Overview of Review Score

The Review Score of 9.3 (9.281) out of 10 for Beechwood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Beechwood Lodge is calculated as follows: ( (86 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 96 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.406 Points relating to the number of positive Reviews for Beechwood Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 8 Positive Reviews ÷ 13.2 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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