Ebor Court

Great North Way, Nether Poppleton, York YO26 6RB
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9.9 106 Reviews
  • Ebor Court, York
Ebor Court care home in York is a friendly, supportive home.

Highly qualified, caring and compassionate staff are committed to delivering excellent care.

There are lots of interesting activities such as regular trips to places of interest, and time in the hair and beauty salon.

Residents have an annual eye test and dental check-up.

Residents can enjoy a cinema room with a popcorn machine.

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Care Provided by Ebor Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Lauren Wilde (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ebor Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,675

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Ebor Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ebor Court pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Ebor Court has plenty of onsite parking for visitors.


Ebor Court Reviews (106)

Total of 106, showing 1-20
9.9

Ebor Court has a Review Score of 9.9 (9.870) out of 10, based on 22 reviews in the last 2 years. Over all time Ebor Court has 106 reviews.

Overall Experience

  • 81
  • 22
  • 2
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Date Published

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Review from C M (Regular Volunteer) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a weekly visitor to Ebor Court. I always receive a warm, professional welcome at reception. I visit residents on all floors in the social areas and am accompanied to individuals' rooms. The home is extremely clean, the residents are well looked after (with personalised rooms that are clean and
appear to be well fed) with plenty of activities to engage them. The staff are kind, actively involved and professional. I would have no hesitation in recommending Ebor Court as it provides a caring and supportive environment. I can't comment on all categories below as I am only a visitor.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents and hearing such fantastic feedback is really the icing on the cake to them! Thank you, once again, for your kind words.


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Review from G R (Son of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff great home, people who care, plus a safe environment to be in.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

We'd like to extend our appreciation to you for taking the time to leave us such positive feedback. Positive feedback like this provides a real boost to our colleagues who work tirelessly to deliver the kindest possible care to residents. We appreciate your support and will strive to continue to uphold the highest standards for residents, visitors, and colleagues.


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Review from S P (Son of Resident) published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being at Ebor Court gives us peace of mind that mother is safe, well cared for, well fed and has access to safe bathing. She has companionship and stimulation from being able to talk to others and take part in a wide variety of activities. The staff are kind and supportive and keep us well informed.

Reply from Julie Caygill, Hospital Liaison Team Administrator at Ebor Court

We'd like to take a moment to thank you for leaving such a wonderful review of our home. It means so much to our colleagues when they receive this level of praise; they work tirelessly throughout the year to deliver the kindest possible care to residents, and hearing such fantastic feedback is really the icing on the cake to them! Thank you once again for your kind words.


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Review from H S (Daughter of Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is excellent. There has been a lack of leisure activities in the last few months but a new Lifestyle Manager has now been appointed, who is full of verve, so all is back on track now.

Reply from HC-One Limited, Administrator at Ebor Court

We would like to express our gratitude for your positive feedback. Your positive ratings and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.


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Review from Y F (Daughter-in-law of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love this place. Every time I come and visit my father-in-law I am amazed by their friendliness of the staff. Everybody is ever so nice and caring. They make you feel your are part of it. Star rating.

Reply from Clare Sheehan, Careline Advisor at Ebor Court

Thank you for sharing such positive feedback about our home. At Ebor Court, kindness is at the heart of everything we do and are so pleased to hear your loved one is happy and settled here. Kind words like these are a testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from J B (Daughter of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is doing really well. Staff are very kind and helpful.

Reply from Clare Sheehan, Careline Advisor at Ebor Court

We would like to express our gratitude for your positive feedback. Your positive rating and comments means a lot to our team of dedicated colleagues, who continuously strive to provide high quality care for our residents. Thank you again.


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Review from P L (Daughter of Resident) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has resided at Ebor Court since the beginning of August. As a family, we are very happy with his residence here. The staff are friendly and show my father respect as well as caring for him excellently We have the peace of mind of knowing he is in a safe and secure environment with staff who
look after him so very well.

Reply from Clare Sheehan, Careline Advisor at Ebor Court

Thank you for sharing such positive feedback about our home. At Ebor Court, kindness is at the heart of everything we do and are so pleased to hear your father is happy and settled here. Kind words like these are testament to the hard work of our colleagues so we really appreciate you taking the time to share your experience.


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Review from George J (Partner of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with Ebor Court Care Home and it's staff.
The front of house/office managers are so welcoming, friendly and helpful.
The senior carers and their staff are the same when we go trough to visit our loved one.
I noticed that all the staff are so caring towards the residents and all
the residents are lovely.
We are happy to say that our loved one is safe and well cared for in this care home.

Reply from Clare Sheehan, Careline Advisor at Ebor Court

Thank you so much for taking the time to leave such a positive review of our home. We are pleased to hear you are happy with the quality of care your loved one receives at Ebor Court Care Home and we will ensure your kind words are shared with the team. Again, thank you for your positive comments.


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Review from J H (Daughter of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident here for just over 2 years. I was happy from my very first phone call and meeting staff members when being shown around the facilities. My mum and I visited the home for a few weeks attending their regular Wednesday coffee morning when Mum was able to meet staff members and
some residents. She made Ebor Court her permanent home some 6 weeks later.
She is very happy living there and is great friends with all the caring staff.
The activities provided in the home are fantastic and there are some outside visits too. There is certainly something for everyone.
The staff keep me up to date with any issues and I very much appreciate this.

Reply from Clare Sheehan, Careline Advisor at Ebor Court

Thank you for sharing such positive feedback about our home. At Ebor Court Care Home kindness is at the heart of everything we do and are so pleased to hear your mum is happy and settled here. Kind words like these are a testament to the hard work of our colleagues who work tirelessly throughout the year to deliver the kindest possible care to residents, so we really appreciate you taking the time to share your experience.


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Review from Joan W (Partner of Resident) published on 11 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The genuine care and friendliness of all the staff is palpable. Management are available at all times to greet one and answer any queries. The care staff convey a sense of ease and calm whilst being alert and meticulously attentive to individual or medical needs. Personal tasks such as bathing are done
with the utmost respect and kindness. Everything is done to promote security and comfort and to ensure peace of mind.
The entire building is tastefully furnished and clean. Ebor Court provides a place where home, in the true sense of the word, can be recreated. Thank you to everyone.

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Review from A R (Daughter of Resident) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had lived on his own for over 50 years so when the time came for him to move into a care home we knew it was going to be an upheaval. Covid precautions were in place at the time so for the first two weeks of moving to Ebor Court Dad had to isolate in his room, staff were understanding and reassuring
and I felt dad was in a safe environment. The home itself is welcoming, bright, tastefully decorated, clean and homely. Management and front of house are always pleasant and helpful. I feel dad is well cared for by all staff and that is a big relief for me and my family, knowing he is well and happy.

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Review from D P (Son of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Ebor Court for eighteen months now, where she continues to receive excellent care and support. It’s a joy to visit and witness her much-improved health and well-being. She really enjoys the café and other activities. The staff are first class and try very hard to make it a fulfilling
and safe place to live.

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Review from J B (Son of Resident) published on 8 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A well-run care home with great staff and good facilities.

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Review from Michael E (Son of Resident) published on 6 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice clean and friendly atmosphere, very helpful staff. Father is happy and settled as could be hoped for. I have no issues with his care. I would not hesitate to recommend Ebor Court.

Reply from Terri Kidd, PR Executive at Ebor Court

Thank you for your lovely review, it’s great to hear your father is so settled with us.


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Review from R S (Relative of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our elderly parent moved into Ebor in May 2023 at a difficult time in our lives. Ebor offered safety, care and professionalism which provided critical support for both the parent and the rest of the family. Ebor has kept to its promises of continuing compassionate care, and we have no hesitation in
recommending the home and its staff to other potential residents.

Reply from Terri Kidd, PR Executive at Ebor Court

Thank you for taking the time to write such a lovely review, we are glad to have been there to support yourself and your parent. We will always put the care of our residents at the forefront of everything we do and we are glad that this has shone through.


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Review from Alistair T (Son-in-law of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ebor Court has provided a wonderfully caring home for my mother-in-law.
The professionalism of the team has been a real support and comfort to my wife and our family at a very difficult time.
They put lots of energy and creativity into providing a deeply caring, fun and warm environment.
They are
also very skilled in meeting the medical and mental health needs of the residents, giving access to a wide range of professionals who understand and can meet those needs.
We are delighted that we have the support of Ebor Court at this demanding time in our life.

Reply from Terri Kidd, PR Executive at Ebor Court

Thank you for taking the time to write a review, we are so pleased to be there to both care for your mother-in-law and support you and your wife. We know that a loved one moving into care can be difficult, with emotional conversations and a wealth of information to wade through, and we will always try to support and guide you through it all.


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Review from Wendy M (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ebor Court is an amazing care home. Residents and families are given support and respect. There is always a friendly welcome.

Reply from Terri Kidd, PR Executive at Ebor Court

Thank you for taking the time to send in such a lovely review.


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Review from Wendy W (Daughter of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a very warm welcome for me and my family as soon as we step through the front door. We can see Mum is in a safe, clean and stimulating environment. There is an atmosphere of fun which is seen through the provision of quality, colourful and relevant displays around the home which are
updated throughout the seasons. All of the staff have been very caring towards Mum and also to our family. We can clearly see she is happy and very well looked after. There is always gentle encouragement by the staff to join in the activities and respect if she declines.

Reply from Terri Kidd, PR Executive at Ebor Court

Thank you for taking the time to send a review. Our home is not only safe and caring but stimulating and entertaining for our residents. Ebor Court is our resident’s home and they will always feel included and respected and their loved ones will always be welcome.


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Review from N H (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has very caring staff. Our family cannot fault their commitment to the residents and their families. We are kept well up to date with Mum's movements and health. Mum is so positive about her care, despite having dementia and is stimulated to be active mentally and physically.

Reply from Charlotte Jackson, Customer Care Administrator at Ebor Court

Thank you for taking the time to write a review, it's lovely to hear that your mum has such a positive outlook and we are always happy to keep you in the loop.


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Review from L L (Sister of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came for respite care a year ago after a long stay in hospital. He was made so welcome that he wanted to stay and funded himself for a long-term stay. He has complex medical needs as well as mental needs being Bipolar of 16 years. Every aspect of this home is truly top-notch, care, food and
activities are amazing and have such an eye for detail and this reflects on all the staff.

Reply from Charlotte Jackson, Customer Care Administrator at Ebor Court

Thank you for leaving such a lovely review, we are so pleased to have become a happy long-term home for your brother. Ebor Court is a wonderful community and we are happy he has fit in so well and taken advantage of our wonderful facilities.


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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Ebor Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for Ebor Court is calculated as follows: ( (228 Excellents x 5) + (32 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 261 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ebor Court is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (4)

Lauren

Lauren Wilde

Job Title: Home Manager

Joined: 2024

Lauren is the Home Manager at Ebor Court.


Lisa

Lisa Harding

Job Title: Regional Director

Joined: 2018

“My aim each day is to know that we have made a difference to someone’s life and put a smile on their face. What I love about my job, is that no two days are the same and I get to meet some wonderful and very interesting individuals.”


Lisa joined Ideal Carehomes as Regional Director in 2018. She has worked in the care sector for 23 years, starting as a personal carer and working her way up to senior management. Lisa has worked at regional level for the past five years, supporting homes across Lincolnshire, Yorkshire and the Midlands, and before this she has a wealth of experience in managing residential and dementia care homes.
Lisa is passionate about care and enjoys supporting our Home Managers and staff teams to provide the very best care possible. Lisa works with our Yorkshire homes and she enjoys getting to know the residents and their families, finding out about interesting life stories. She welcomes feedback and suggestions and is always available to help with any queries.


Wendy

Wendy Roberts

Job Title: Front of House Manager

Joined: 2024

Wendy is the front-of-house manager at Ebor Court.


Kamil

Kamil Owsicki

Job Title: Care Manager

Joined: 2023

Kamil is Care Manager at Ebor Court


Frequently Asked Questions about Ebor Court

What types of Care is Ebor Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ebor Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Ebor Court have?

There are 64 Single Rooms.

What are the Facilities & Services at Ebor Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ebor Court to the centre of York?

2.2 mile(s) as the crow flies, distance by road may be significantly further.