Ebor Court

Great North Way, Nether Poppleton, York YO26 6RB
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9.9 107 Reviews
  • Ebor Court, York
Ebor Court care home in York is a friendly, supportive home.

Highly qualified, caring and compassionate staff are committed to delivering excellent care.

There are lots of interesting activities such as regular trips to places of interest, and time in the hair and beauty salon.

Residents have an annual eye test and dental check-up.

Residents can enjoy a cinema room with a popcorn machine.

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Care Provided by Ebor Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Yvonne Penrose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ebor Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,675

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Ebor Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Ebor Court pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Ebor Court has plenty of onsite parking for visitors.


Ebor Court Reviews (107)

Total of 107, showing 101-107
9.9

Ebor Court has a Review Score of 9.9 (9.850) out of 10, based on 23 reviews in the last 2 years. Over all time Ebor Court has 107 reviews.

Overall Experience

  • 81
  • 23
  • 2
  • 1
  • 0

Date Published

107
10
10
23
84

Review from Elizabeth H (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is nice to be able to visit Dad and know when I arrive he will be clean and dressed. The building, facilities and hygiene standards were the best we could find in York at the time we put him into care. Overall I am very satisfied with the standard of care and facilities the building has to offer.
My only concern is the decline of Dad's teeth since he went in. There are doubts his teeth have been brushed and the communication regarding a previous dental appointment was poor. This has resulted in an infection and a lot of discomfort for Dad and more extensive dental work than was originally needed.

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Review from Judy M (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has found moving into a care facility quite difficult, but with the care and support of the staff at Ebor Court he is settling in and coming to terms with his situation. I have the peace of mind knowing that my dad is being well cared for and is not in a vulnerable situation any more.

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Review from K K (Son of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have always found the staff very friendly, approachable and well informed. It is evident that the staff respect the residents dignity. There now seems to be adequate staff on duty, although during the summer holiday period there were several occasions when we visited that we found the standard in
the bedroom was lacking, not due to the staff on duty, but because of shortage of staff.
My wife had worked for some years as deputy manager in a care home. We therefore both fully appreciate the superior quality and standard of care, décor and activities which are provided. We are very happy with the home, however we are disappointed that there has been an 11% rise in fees this year.

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Review from J SG (Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.
Staff and food good.
Activities - good.
Location - good.
Nice - garden.

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Review from C T (Daughter of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ebor Court is dad's thid care home due to problems with behaviour and aggression caused by dementia. Since moving there he has gradually become more settled and the staff are very caring and understanding towards him.
My experience with this care home is excellent as it's only just under 2 years old
and therefore built especially for these purposes. The surroundings décor and soft furnishings are lovely and above the usual standard.
I feel the residents keep their dignity.

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Review from Michael S (Resident) published on 21 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Selection of Ebor Court was made by my son and daughter (I am widower) in comparison with others. Then the selection was being founded upon the perceived strengths, they compared with several others really. Since I have been here only 3 or 4 weeks, it may be thought my initial impression COULD CHANGE.
My personal instinct negates this; I have a strong suspicion that I shall be happy and I am 90 and a half years old.

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Review from D W (Husband of Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Treated with great care and dignity from day one.

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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Ebor Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Ebor Court is calculated as follows: ( (233 Excellents x 5) + (39 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 273 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ebor Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Yvonne

Yvonne Penrose

Job Title: Home Manager

Joined: 2025

As a dedicated healthcare professional, Yvonne has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Working at Ebor Court, Yvonne closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Yvonne remarked:
“Being able to share my passion for giving kind care with all staff within the home, ensuring the people in our care are living their best lives.”


Yvonne has also achieved much outside of work, with her proudest achievements being Raising her three sons and becoming a personal trainer, working with the elderly promoting healthy living and the benefits of regular exercise.


Outside of work, Yvonne enjoys spending time with her family, listening to music, going to the gym and socialising with friends.


If you would like to find out more about Ebor Court, Yvonne would be delighted to have an informal discussion with you to answer any questions and provide further information.


Wendy

Wendy Roberts

Job Title: Front of House Manager

Joined: 2024

Wendy is the front-of-house manager at Ebor Court.


Kamil

Kamil Owsicki

Job Title: Care Manager

Joined: 2023

Kamil is Care Manager at Ebor Court