Holyrood House

Spawd Bone Lane, Knottingley WF11 0JG
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9.6 98 Reviews
  • Holyrood House, Knottingley
Holyrood House specialises in an extensive range of care needs, thanks to versatile facilities and a highly trained team who are skilled in achieving solutions that suit the individual.

The focus is on recognised care quality that does not impede on each resident's sense of independence.

Regular inspections and audits are in place to make sure client's are satisfied and the team are particularly experienced in helping those with dementia.

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Care Provided by Holyrood House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 85 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Julia Davison (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (85)
    • Single Rooms with ensuite Wet Room (85)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Holyrood House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.


  • Parking

  • Car Park Onsite


Holyrood House Reviews (98)

Total of 98, showing 41-60
9.6

Holyrood House has a Review Score of 9.6 (9.621) out of 10, based on 56 reviews in the last 2 years. Over all time Holyrood House has 98 reviews.

Overall Experience

  • 72
  • 22
  • 3
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  • 0

Date Published

98
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56
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Review from Gary C (Son of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in the Holyrood from November 2023. The care she received was exceptional. They couldn't do enough for her. She was happy while she was there and at the end they were very professional and sympathetic. We always felt that she was really cared for and nothing was too much trouble for the staff.
We would like to thank all the staff and admin people for their caring ways and the help they provided us with while my mum was there.

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Review from Janet P (Daughter of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time I stepped into the home, I was happy to have my dad come and stay. The staff are always helpful and friendly and will go over and beyond to make you feel comfortable.
I also like that you can bring pets to the home.

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Review from Gail W (Daughter-in-law of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We sadly lost my father-in-law this week, after he had spent over two years living at Holyrood. We cannot express our thanks enough for the excellent care and support he received. He always said how much he loved living there and called it his five star, all inclusive home. All of the staff have been
brilliant during this time but especially the carer who always went that “extra mile” to help not only Dad but all the family.
We have always felt that Dad was truly cared for in a safe and supportive environment.

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Review from Phillip M (Son of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good clean nursing home, my mother loves it here, always something to do different things nearly every day for the residents. Can't fault it. The food is excellent. Very friendly staff and management. Plenty of parking.

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Review from Dawn M (Daughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad's well-being since living at Holyrood has improved massively. He is well cared for and he is safe. Lovely environment and staff. Very warm and welcoming home. My dad loves his self-contained room with all his personal things. It is his home now and knowing there is always someone there for his
welfare makes him feel safe and gives me peace of mind too.

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Review from Rebecca H (Granddaughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The realisation that a loved one needs to be cared for by others is difficult to comprehend. Especially when you know it's for the last few weeks of their life. Handing them over to people who are, in essence, strangers comes with worry and suspicion. Asking yourself 'will they take time to get to know
her', 'will they treat her with the dignity and respect she deserves', 'will they give her their time, because they want to not because they have to' and 'do they actually care' (to name a few).
Well, myself and my family all agree that the answer to those questions is a resounding 'yes they will, and yes they do'. For the time my grandmother was in their care everyone at Holyrood showed her more than just care, they showed her unresounding love and respect, and not just her but all my family too. I cannot thank Holyrood enough for how they treated my grandmother, it's a great comfort to know that her last few days were spent in a place full of thoughtfulness, warmth and love. Thank you.

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Review from C B (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was clean, good choice of food, well laid out dining area. The activity plan is excellent. Residents asked what they wanted to do. All carers are very caring and loving to all. They try their best but sometimes the bell rings for a long time before someone comes to check. We were welcomed at
every visit by lovely staff who took the time to talk to us. Nothing was too much trouble. Overall a home that really cares. Thank you to all for the love and kindness you gave to my mum. All have a Merry Xmas and a Happy New Year.

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Review from Stephen T (Son of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lost mum in october 2023 after spending time in Holyrood House she loved it there in her room where she sat and watched the many birds in her little garden. Many thanks to all staff for her care. She made quite a few friends and really enjoyed talking to her many visitors whilst she resided in Holyrood
House.

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Review from C A (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On the recent death of my father in the home, the staff could not have been kinder or more supportive of my mother (92) (who is also a resident) especially when 2 days later she was diagnosed with dementia.

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Review from Deborah M (Daughter-in-law of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad/father-in-law has been treated with dignity, respect and compassion in the short time of being in the nursing home.
All the staff nurses, and management were all brilliant in making him comfortable, and safe with exceptional care and support, they were also brilliant with us as a family nothing
was too much trouble, and they got anything we asked for.
What a lovely warming atmosphere.
We definitely chose the right place.
So we would like to thank them all for their amazing work.

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Review from Lisa N (Wife of Resident) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Holyrood House for many years and gets the best possible care. The staff are wonderful and they all know what he likes and doesn't like. I can't thank the staff enough for the great care which my husband gets.

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Review from Deborah P (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to Holyrood house, our mum was in another care home which we thought was good - how wrong we were! We cannot believe the difference this home has made to all of us. Our mum is cared for with love and dignity and the staff are amazing they keep you informed of everything they are fun and caring.
We are confident of her care when we leave her. Cannot recommend this home more highly.

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Review from Dawn M (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum lived her last 6 months in Holyrood, she was on the nursing floor and was happy and settled. She loved the staff they made her last months very comfortable and in her last days, the care she received was amazing. Although Mum didn't take part in many of the activities, she was encouraged to interact
with other residents and she loved singing along to CDs in the lounge with the other residents and staff. Mum loved having her hair done on Tuesdays when she was well enough and she loved having her nails done too. Many thanks to All the staff for making Mum's last days as happy as they could be. I would recommend Holyrood without a doubt to anyone who is looking for a home for their loved one.

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Review from Christine P (Daughter of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at Holyrood House, she absolutely loved it, she had a beautiful room where she could see into the garden and watch the birds and squirrels.
The staff are all so friendly and kind, Mum used to have fun and happy times with them all.

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Review from Wilf C (Relative of Resident) published on 8 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since arriving at the home for her end-of-life care, the staff have been brilliant, right from the admin through to the care staff. They have looked after my mother-in-law, showing the utmost care and understanding to all her needs, and they have treated her gently and maintained her dignity at all
times. The home is clean and well-maintained.

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Review from Liz H (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A huge thank you on behalf of my mum, my brother and me. Mum was in Holyrood House for respite care. She has had the best care. The carers are kind and compassionate and really do care about their residents.
Such a dedicated team who work tirelessly to do their best for every person and individual.
The team should be applauded.
Everyone has done a great job rehabilitating my mum to the stage where she can return to her own home. Thank you all.

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Review from Neil M (Son of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father, who suffered from dementia was a resident from June 22 until his sad passing in December. In all my dealings with the staff and more importantly, my mother's, who visited five times a week I must say that it would be difficult to find a home with a more caring compassionate and friendly group
of people. My father who could be challenging, especially towards the end, was never treated other than with respect and genuine fondness and I would have no hesitation in recommending Holyrood House. My thanks and my mothers to everyone involved in his care

Reply from Davina Hemingway, Home Manager at Holyrood House

Thank you so much for such a lovely review and recognising how much care and compassion our staff showed towards you all.


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Review from A L (Daughter of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum arrived at Holyrood in August 2022. She has settled well, and the family soon realised that this lovely home has its residents' well-being at the heart of everything they do. The staff are excellent, so caring, attentive, professional and always positive and cheerful. Relatives are kept informed
at all times. Our requests or suggestions are acted on immediately. All staff are available to chat at all times. Any medical or healthcare concerns are dealt with immediately, and the relevant healthcare professionals are contacted.

Reply from Davina Hemingway, Home Manager at Holyrood House

Thank you for taking the time to submit such a lovely review. The home is always open to any suggestions which can help improve the experience of our residents.


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Review from Mark S (Son of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to the home following periods of being in and out of hospital which was not a pleasant place to be. My dad's health had suffered badly over the previous 3 to 4 months with Vascular Dementia, Pneumonia and various other health issues. Unfortunately, my dad was only able to enjoy the wonderful
home for less than two weeks before he passed away, but what an excellent home it is. From the moment he became a resident to the time of his passing, my dad was really well cared for with compassion and dignity. I cannot speak highly enough of the care home, its wonderful staff and management - myself, my family and my mum are very grateful to the home for the love and care they provided my dad in his last few days.

Reply from Zoe Elliott, Home Manager at Holyrood House

Thank you for your lovely review! I will share it with the team.


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Review from C W (Son of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was treated with respect, dignity and cared for by all the staff at this nursing home and I, myself, felt they cared for me, as a relative, and always had time for me and my father. The admin staff were very helpful.

Reply from zoe Laver, Home Manager at Holyrood House

Thank you for your review. We try our best, and we aim to support our families also.


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Current Review Score: 9.6 (9.621)

Overview of Review Score

The Review Score of 9.6 (9.621) out of 10 for Holyrood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 56 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.621 for Holyrood House is calculated as follows: ( (454 Excellents x 5) + (155 Goods x 4) + (34 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 651 Ratings = 4.621

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holyrood House is based on 53 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 53 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (12)

Julia

Julia Davison

Job Title: Home Manager

Joined: 2023

Upon leaving school I immediately started my career in care. I have been a registered manager in a number of care establishments for the past 27 years. I love my job as I have always enjoyed meeting people and helping others. In my spare time I enjoy following my football team Barnsley FC and supporting guide dogs for the blind.


Chloe

Chloe Hibbitt

Job Title: Deputy Manager

Joined: 2015

Since leaving college I have always worked within the care sector. I have worked in Holyrood House for 9 years, throughout my time here I have had a number of roles progressing from a Team Leader to my current role of Deputy Manager, working alongside the Home Manager to lead and support the team. Crown Care have given me the opportunities to progress further within my career.


Holyrood is one of the best teams I have worked for within the care sector, every member of staff genuinely cares and strives to deliver a high standard of care for each resident. There is also a great support network within the team, there is always a laugh to be had and ear for listening. It is a pleasure to be a part of team Holyrood!


Gill

Gill Slack

Job Title: Business Administrator

Joined: 2023

Hi I am Gill, the Business Administrator at Holyrood House. I have 35 years of admin experience mainly in the Education Sector where I worked as Office Manager before becoming a Business Manager. I left Education to move into an extremely niche role within the Wakefield’s Safeguarding Adults Board where I was first introduced to Adult Social Care. I loved working within this sector and was then offered the position at Holyrood House. I enjoy the variety of the role with each day been totally different, I particularly enjoy meeting the families and trying to make their decision of moving a loved one into care as seamless as possible. I enjoy interaction with the residents having chance to put a smile of their faces is priceless and so rewarding. The staff team are like one huge family and we love working as a team always ensuring our residents have enjoyment during their time at Holyrood House.


Georgia

Georgia McConnachie

Job Title: Receptionist

Joined: 2021

I'm Georgia, the Receptionist at Holyrood House. Whilst studying at College I completed a Business Administration course. I then started my career working for a construction company in the administration/receptionist sector gaining lots of knowledge and experience, before moving to Holyrood House, in which I have been part of the team for over 3 years now. I really enjoy working at Holyrood and love the team I work with. I feel my skills and confidence have massively expanded since working here, and really enjoy the working environment and meeting new people in my busy role.


Kayleigh

Kayleigh Cunnington

Job Title: Unit Manager - Days

Joined: 2018

I have worked in care homes from the age of 18 which is just over 12 years. I have been part of Holyrood houses team since august 2018. Working at Holyrood for so many years has expanded my learning skills and knowledge from starting as a care assistant to a senior then to now being a unit manager! I love looking after our wonderful residents and having such a fantastic group of people to work with.


Mel

Mel McCulloch

Job Title: Unit Manager - Days

Joined: 2016

I have been part of the team at Holyrood House, since 2016. I was encouraged to further my development early into my career gaining level 2 NVQ in adult social care and then onto my Level 3 diploma. I started as a care assistant progressing to senior and now my current role of unit manager on our dementia care unit - I love what I do and could not see myself doing any other job, it is so rewarding - we have a fantastic team.


Jeanette

Jeanette Doughty

Job Title: Unit Manager - Nights

Joined: 2016

Hi I am Jeanette I have worked in care for approximately 16years and have been at holyrood house for the past 9 years this coming July. I am part of the night team as night unit manager. Here at Holyrood, we are one big family. Over the years I have had the privilege to care for amazing residents, all unique in their own way. Aiming to provide them with rich and full filling lives in their later years in a person-centred care way, i work with some of the best caring natured staff who always put the needs of their residents first. I continue to enjoy working at holyrood as much as I did the first day I walked through its doors.


Vinoda

Vinoda Nadungodage

Job Title: Senior Care Assistant - Days

Joined: 2024

My name is Vinoda Nadungodage, and I bring nearly two years of experience in the care sector. I have successfully worked as a care assistant in a care home and as a community carer. Since 2024, I have been proud to be a part of the team at Holyrood House, where I thrive in contributing to our mission of providing exceptional care as a senior carer. Having worked in the care sector for a short period, I initially felt some nerves about joining a larger team at Holyrood House. However, I was warmly welcomed by everyone, who wholeheartedly cared about one other as well as the residents. I feel both supported and appreciated in this environment. I am committed to delivering the highest standard of person-centred care that Holyrood House enables. It is a pleasure to work alongside such dedicated professionals. The Holyrood House is an exquisite residence with elegant and cosy amenities, which renders it an excellent place to work.


Leanne

Leanne Hinchcliffe

Job Title: Care Assistant - Nights

Joined: 2022

Hello, I have worked in care for some years and by far I enjoy working at holyrood care home. The residents are lovely people and I like to think I contribute to their care needs. It is a hard job but so rewarding.


Tracey

Tracey Trickey

Job Title: Head Chef

Joined: 2017

Hello my name is Tracey Trickey, I am Catering Manager here at holyrood House. I have worked here 8+ years and started as an assistant on part time hours when I joined team Holyrood and rather quickly ended up cooking and just loved it. I still to this day, more than ever, absolutely love my job. I enjoy most of all feeding our lovely residents some delicious foods. My role is a bit of everything where catering and food is concerned here. From ordering all foods to menu choices to and keeping my amazing team doing their job to the highest standards to maintain our 5* rating. We love making the residents happy after a good meal and some sweet delights.


Rob

Rob Taylor

Job Title: Maintenance

Joined: 2022

Hello my name is Rob. I have worked in the Care sector for 11 years as a maintenance operative, and worked at Holyrood House since March 2022. My job is to ensure that we provide a safe and comfortable environment for our residents, staff, and visitors. Getting to know residents and family helps me to understand any specific requirements that the resident or family may have. Making people feel comfortable at home and safe is the main objective for me.


Paul

Paul Proctor

Job Title: Maintenance

Joined: 2022

Hi my name Paul, I have worked at holyrood house for 2 years in maintenance, I really enjoy my job and work with a great team of people who care about the residents and their wellbeing.