The Home offers Person Centred Care and as such, respectfully request visiting is avoided at mealtimes. The home is open to visits at any other time.
Car Park Onsite
Holyrood House has a Review Score of 9.6 (9.621) out of 10, based on 56 reviews in the last 2 years. Over all time Holyrood House has 98 reviews.
Review from Michael G (Son of Resident) published on 24 February 2020
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4.0 out of 5
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Review from E W (Daughter of Resident) published on 12 February 2020
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Overall Experience
5.0 out of 5
Reply from Zoe Laver, Home Manager at Holyrood House
Thank you for your lovely review. We are so pleased we made a difficult situation more bearable. We hope your parents will be happy with us at Holyrood House.
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Review from J E (Daughter of Resident) published on 11 February 2020
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Overall Experience
4.0 out of 5
Reply from Zoe Laver, Home Manager at Holyrood House
Thank you for the feedback you have provided. We are pleased you are happy with the service your Mum receives.
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Review from Margaret L (Wife of Resident) published on 4 March 2019
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Overall Experience
5.0 out of 5
Reply from Zoe Laver, Home Manager at Holyrood House
Thank you for your review of our Care Home. It means a lot to our team to see their dedication reflected in your feedback. We are pleased it is like a second Home to you. We aim to look after our families as well as our Residents.
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Review from Joseph M (Resident) published on 4 March 2019
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5.0 out of 5
Reply from Zoe Laver, Home Manager at Holyrood House
Thank you! We love having you on respite.
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Review from Laura O (Granddaughter of Resident) published on 4 March 2019
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Overall Experience
5.0 out of 5
Reply from Zoe Laver, Home Manager at Holyrood House
We aim to please! and are happy that you and your Nanna are satisfied with our Service.
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Review from Kelly H (Granddaughter of Resident) published on 26 February 2019
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5.0 out of 5
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Review from Wendy M (Wife of Resident) published on 24 February 2019
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4.0 out of 5
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Review from Michael P (Husband of Resident) published on 22 February 2019
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4.0 out of 5
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Review from Elaine C (Sister of Resident) published on 17 July 2018
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5.0 out of 5
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Review from Janette P (Daughter of Resident) published on 14 November 2017
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5.0 out of 5
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Review from Andrew S (Son of Resident) published on 2 November 2017
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5.0 out of 5
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Review from Jean M (Daughter of Resident) published on 8 August 2017
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Overall Experience
5.0 out of 5
I would not hesitate to recommend your care home and would give 5* for our experience. Thank you.
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Review from Elizabeth F (Daughter of Resident) published on 7 July 2017
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5.0 out of 5
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Review from Bill M (Resident) assisted by family/friend published on 13 February 2017
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4.0 out of 5
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Review from John E (Son of Resident) published on 19 November 2016
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4.0 out of 5
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Review from Linda G (Daughter of Resident) published on 29 June 2016
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5.0 out of 5
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Review from H R (Daughter of Resident) published on 19 January 2016
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5.0 out of 5
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The Review Score of 9.6 (9.621) out of 10 for Holyrood House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 56 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 53 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.621 for Holyrood House is calculated as follows: ( (454 Excellents x 5) + (155 Goods x 4) + (34 Satisfactorys x 3) + (8 Poors x 2) ) ÷ 651 Ratings = 4.621
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Holyrood House is based on 53 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 53 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 9 Mar 2022
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Job Title: Home Manager
Joined: 2023
Upon leaving school I immediately started my career in care. I have been a registered manager in a number of care establishments for the past 27 years. I love my job as I have always enjoyed meeting people and helping others. In my spare time I enjoy following my football team Barnsley FC and supporting guide dogs for the blind.
Job Title: Deputy Manager
Joined: 2015
Since leaving college I have always worked within the care sector. I have worked in Holyrood House for 9 years, throughout my time here I have had a number of roles progressing from a Team Leader to my current role of Deputy Manager, working alongside the Home Manager to lead and support the team. Crown Care have given me the opportunities to progress further within my career.
Holyrood is one of the best teams I have worked for within the care sector, every member of staff genuinely cares and strives to deliver a high standard of care for each resident. There is also a great support network within the team, there is always a laugh to be had and ear for listening. It is a pleasure to be a part of team Holyrood!
Job Title: Business Administrator
Joined: 2023
Hi I am Gill, the Business Administrator at Holyrood House. I have 35 years of admin experience mainly in the Education Sector where I worked as Office Manager before becoming a Business Manager. I left Education to move into an extremely niche role within the Wakefield’s Safeguarding Adults Board where I was first introduced to Adult Social Care. I loved working within this sector and was then offered the position at Holyrood House. I enjoy the variety of the role with each day been totally different, I particularly enjoy meeting the families and trying to make their decision of moving a loved one into care as seamless as possible. I enjoy interaction with the residents having chance to put a smile of their faces is priceless and so rewarding. The staff team are like one huge family and we love working as a team always ensuring our residents have enjoyment during their time at Holyrood House.
Job Title: Receptionist
Joined: 2021
I'm Georgia, the Receptionist at Holyrood House. Whilst studying at College I completed a Business Administration course. I then started my career working for a construction company in the administration/receptionist sector gaining lots of knowledge and experience, before moving to Holyrood House, in which I have been part of the team for over 3 years now. I really enjoy working at Holyrood and love the team I work with. I feel my skills and confidence have massively expanded since working here, and really enjoy the working environment and meeting new people in my busy role.
Job Title: Unit Manager - Days
Joined: 2018
I have worked in care homes from the age of 18 which is just over 12 years. I have been part of Holyrood houses team since august 2018. Working at Holyrood for so many years has expanded my learning skills and knowledge from starting as a care assistant to a senior then to now being a unit manager! I love looking after our wonderful residents and having such a fantastic group of people to work with.
Job Title: Unit Manager - Days
Joined: 2016
I have been part of the team at Holyrood House, since 2016. I was encouraged to further my development early into my career gaining level 2 NVQ in adult social care and then onto my Level 3 diploma. I started as a care assistant progressing to senior and now my current role of unit manager on our dementia care unit - I love what I do and could not see myself doing any other job, it is so rewarding - we have a fantastic team.
Job Title: Unit Manager - Nights
Joined: 2016
Hi I am Jeanette I have worked in care for approximately 16years and have been at holyrood house for the past 9 years this coming July. I am part of the night team as night unit manager. Here at Holyrood, we are one big family. Over the years I have had the privilege to care for amazing residents, all unique in their own way. Aiming to provide them with rich and full filling lives in their later years in a person-centred care way, i work with some of the best caring natured staff who always put the needs of their residents first. I continue to enjoy working at holyrood as much as I did the first day I walked through its doors.
Job Title: Senior Care Assistant - Days
Joined: 2024
My name is Vinoda Nadungodage, and I bring nearly two years of experience in the care sector. I have successfully worked as a care assistant in a care home and as a community carer. Since 2024, I have been proud to be a part of the team at Holyrood House, where I thrive in contributing to our mission of providing exceptional care as a senior carer. Having worked in the care sector for a short period, I initially felt some nerves about joining a larger team at Holyrood House. However, I was warmly welcomed by everyone, who wholeheartedly cared about one other as well as the residents. I feel both supported and appreciated in this environment. I am committed to delivering the highest standard of person-centred care that Holyrood House enables. It is a pleasure to work alongside such dedicated professionals. The Holyrood House is an exquisite residence with elegant and cosy amenities, which renders it an excellent place to work.
Job Title: Care Assistant - Nights
Joined: 2022
Hello, I have worked in care for some years and by far I enjoy working at holyrood care home. The residents are lovely people and I like to think I contribute to their care needs. It is a hard job but so rewarding.
Job Title: Head Chef
Joined: 2017
Hello my name is Tracey Trickey, I am Catering Manager here at holyrood House. I have worked here 8+ years and started as an assistant on part time hours when I joined team Holyrood and rather quickly ended up cooking and just loved it. I still to this day, more than ever, absolutely love my job. I enjoy most of all feeding our lovely residents some delicious foods. My role is a bit of everything where catering and food is concerned here. From ordering all foods to menu choices to and keeping my amazing team doing their job to the highest standards to maintain our 5* rating. We love making the residents happy after a good meal and some sweet delights.
Job Title: Maintenance
Joined: 2022
Hello my name is Rob. I have worked in the Care sector for 11 years as a maintenance operative, and worked at Holyrood House since March 2022. My job is to ensure that we provide a safe and comfortable environment for our residents, staff, and visitors. Getting to know residents and family helps me to understand any specific requirements that the resident or family may have. Making people feel comfortable at home and safe is the main objective for me.
Job Title: Maintenance
Joined: 2022
Hi my name Paul, I have worked at holyrood house for 2 years in maintenance, I really enjoy my job and work with a great team of people who care about the residents and their wellbeing.
