Magdalen Park Care Home

Magdalen Lane, Hedon, Hull HU12 8LA
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9.7 72 Reviews
  • Magdalen Park Care Home, Hull
Magdalen Park Care Home, which received an overall Outstanding rating by CQC in both their 2016 and 2019 inspections, provides residential and dementia care in separate areas designed for the care being provided. Permanent, respite and day care services are available.

The home, which won Best New Care Home in the UK (2015) at the Pinders Healthcare Design Awards, features social facilities that include: a sensory street scene with a full beauty salon, an in-house pub called The Magdalen Arms and a shop called Sweets & Treats for all of life's essentials. Other facilities include a library area, cinema room and a rooftop garden including an artificial bowls pitch. These facilities are utilised by visiting friends and families and also within the activity programme, run by a dedicated activity team. Remaining active and stimulated is a big part of the care plan for each resident at Magdalen Park and activities will be provided seven days a week and range from in house entertainment, to trips out to Castle Howard or the beach at Bridlington.

All the bedrooms are large with full en-suite wet rooms and there are two premier suites with their own kitchenettes and lounge areas, and have been specially designed for couples/siblings but can be used individually also.

There are four garden areas at the home; one secure sensory garden for each dementia unit including model and live animals and an allotment, the rooftop garden and the pub garden.

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Care Provided by Magdalen Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Laura Hugill (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (68)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2014
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Magdalen Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
  • (these prices are only a guideline, please contact Magdalen Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room

Magdalen Park Care Home Reviews (72)

Total of 72, showing 61-72
9.7

Magdalen Park Care Home has a Review Score of 9.7 (9.739) out of 10, based on 21 reviews in the last 2 years. Over all time Magdalen Park Care Home has 72 reviews.

Overall Experience

  • 67
  • 4
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  • 1

Date Published

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Review from Sheila W (Wife of Resident) published on 17 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is always clean and tidy every time we go. Staff are always very nice.

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Review from Angela B (Daughter of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy and well cared for there. The staff are just brilliant!! Very kind and caring. I am kept well informed of her welfare and any issues are very quickly passed to me. The staff treat him with the greatest of respect and they are always available to discuss any concerns I may have. There
is a really "feel good" atmosphere amongst all the staff and I love to visit here.

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Review from David N (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to both of my parents has been exceptional. For my mother with dementia, deafness and cannot see so well, the amount of work the team put in to make my mum comfortable and desire to keep her as mobile as possible is really good.

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Review from Norma I (Daughter of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in the dementia care unit for 18 months. During this time her general health has deteriorated due to her complex medical conditions. The staff met the challenges of caring for a lady with no hearing, little sight and no mobility, superbly. The staff took time to accommodate her
complex needs when undertaking routine care tasks. I never worry about mum from day to day as I know the staff meet mums needs and care greatly about her quality of life. The management should be truly proud of their home and staff.

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Review from Katrin J (Friend of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering Magdalen Park I am always greeted with a friendly smile at reception. I always find the receptionist, friendly, informative and ready to respond positively to any query or request. On the first floor the staff are well informed to deal with my friends needs and always respond to any requests
I make and deal sympathetically to any problems which arises.

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Review from Graham S (Son of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care of a very high standard provided by dedicated staff.

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Review from Gill (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is in the dementia unit. The staff are kind and caring and interested in the residents and their welfare. Under the most challenging circumstances they do their best to make a family atmosphere in the unit and have endless patience to deal with the needs of the residents. The family are kept
informed and involved with all aspects of care given. The building itself is well set out and provides a welcoming environment for residents and visitors alike.

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Review from Lisa S (Resident) published on 11 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody has been so welcoming and helpful, especially my key worker and the activities team. I want to say a big thank you to all the staff as they have made this holiday is special for me. I will definitely come again because the staff are so helpful to me.

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Review from Ethel M (Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here a week and I can't find fault with any of the staff or service or food. I am very happy here and wouldn't want to be anywhere else.

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Review from Peter H (Husband of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife receives much loving care from the staff. Thank you.

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Review from John S (Son of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Magdalen Park Nursing Home for respite but has been welcomed as a permanent resident as is unable to manage on her own at home. All staff without exception have been kind and attentive not only caring for my mum but also caring about her. Personal and necessary care are always carried
out to a high standard and the staff also spend time with my mum which I believe is important to her well being. The level of care provided greatly puts our families mind at rest. Thank you to you all.

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Review from Debbie S (Daughter of Resident) published on 4 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would just like to thank all the staff and Management at Magdalen for making my mams last few weeks special. She was very ill but very independent, and really didn't want to give that independence up!! so was very adamant she wasn't going to stay and it was only staying until she felt a bit better!
Well what can I say, because of such friendly staff and lovely surroundings she ended up loving it and everyone who worked there. She was in her element, especially when she got her motorized scooter! She was a very special lady and I am so pleased that she got to spend her final weeks in such a wonderful friendly environment.


Thank you so much.


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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Magdalen Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.739 for Magdalen Park Care Home is calculated as follows: ( (208 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) + (7 Very Poors x 1) ) ÷ 245 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Magdalen Park Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Feb 2021

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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