Larkhill Hall

236 Muirhead Avenue East, West Derby, Liverpool L11 1ER
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8.8 62 Reviews
  • Larkhill Hall, Liverpool
Larkhill Hall in Liverpool offers high-quality residential care as well as specialised dementia care and respite care.

The home has 66 bedrooms with ensuite shower facilities and staff provide person-centred care that is tailored around the individual.

Staff are caring and highly-trained and do their utmost to ensure residents receive quality care at all times.

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Care Provided by Larkhill Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Victoria Morgan (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Larkhill Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Larkhill Hall are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Larkhill Hall has plenty of onsite parking for visitors.


Larkhill Hall Reviews (62)

Total of 62, showing 61-62
8.8

Larkhill Hall has a Review Score of 8.8 (8.785) out of 10, based on 9 reviews in the last 2 years. Over all time Larkhill Hall has 62 reviews.

Overall Experience

  • 41
  • 17
  • 2
  • 0
  • 2

Date Published

62
2
4
9
53

Review from Judith F (Daughter of Resident) published on 2 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I spent many weeks looking for the right care placement for my mother who has dementia.
I was a medical professional and had worked with the elderly in care facilities . We knew what care we wanted for our mother and had difficulty finding a place that came close to what we would accept.
Until, we found Larkhill Hall. We cannot praise them enough. Our mother has improved immensely and looks so relaxed and younger than when she was struggling at home. My father also spent time at Larkhill on the residential floor, until his passing. They not only cared for my father but supported my sister emotionally during this sad time. I live in another country and I so happy to know that my mother is in such a caring place.

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Review from Christine B (Daughter of Resident) published on 24 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Larkhill is a model example of how all Care Homes should be. Modern, well equipped, built with the needs of residents at the forefront and an attention to detail.


There is clearly an ethos that runs from the management all the way through the staff group that is very person centred. The welcome

from reception and at every point onwards is warm, sincere and genuine.


There are so many positives it would be impossible to mention them all, but what I will say is that I have yet to come across a home with higher standards of care, including the physical environment which is second to none.


It is never easy going through the process of choosing a home for your loved one, but Larkhill make it an easier and less stressful process by their thoughtful and empathetic approach.


My dad loves each and every staff member at Larkhill, and that is not easy to achieve for him, he reserves special affection for the Manager, who as the Manager is very hands on and fully involved in all aspects of the home, this is not always the case in other homes and she ensures the quality of care is always maintained, well done to all of you.


I would wholeheartedly recommend Larkhill to anyone looking for a top quality residential home. The only thing I would suggest is the carehome.co.uk may want to introduce another standard above Excellent as this doesn't cover how good Larkhill is, in my view they are way above excellent.


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Current Review Score: 8.8 (8.785)

Overview of Review Score

The Review Score of 8.8 (8.785) out of 10 for Larkhill Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.379 for Larkhill Hall is calculated as follows: ( (57 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 103 Ratings = 4.379

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.406 Points relating to the number of positive Reviews for Larkhill Hall is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 8 Positive Reviews ÷ 13.2 = 0.606

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (7)

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Meet the Team (3)

Lisa

Lisa Casey

Job Title: Home Manager

Joined: 2024

As a dedicated healthcare professional, Lisa has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Having worked for HC-One since 2003, Lisa closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Lisa remarked:


“I want to make a difference to people’s lives. My favourite thing about being a Home Manager is enriching the lives of our residents and working with a team with the same vision.”


Lisa has also achieved much outside of work, with her proudest achievement being raising her daughter. Outside of work, she loves spending time with her family.


Nicola

Nicola Brooker

Job Title: Front of House Manager

Joined: 2021

Nicola is the Front of House manager at Larkhill Hall.


Linda

Linda Laird

Job Title: Activities Coordinator

Joined: 2024

Linda plans lots of exciting activities for our residents.