This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Woodland View Care Home has a Review Score of 9.6 (9.632) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Woodland View Care Home has 112 reviews.
Review from W P (Respite Resident) published on 5 February 2025
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Reply from Adrien Csipkar, Deputy Manager at Barchester Woodland View Care Home
Thank you for the lovely comment. It was our pleasure to care for you here at Woodland View. Please do not hesitate to contact us in the future.
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Review from Charles C (Respite Resident) published on 15 January 2025
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Review from Peter R (Son of Resident) published on 9 January 2025
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Review from S H (Niece of Resident) published on 26 December 2024
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Review from Sheila K (Daughter-in-law of Resident) published on 11 November 2024
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Hello, thanks so much for your review. It is so great to hear how impressed you are with the team. It is a pleasure to hear how highly you rate the team and we'll make sure to share this with the team.
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Review from Martin B (Husband of Resident) published on 8 November 2024
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Hello, thanks so much for your review. It is so great to hear how impressed you are with the team. It is a pleasure to hear how highly you rate the team and we'll make sure to share this with the team.
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Review from Michael K (Son of Resident) published on 8 November 2024
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Hello Michael, thanks so much for your review. It is so great to hear how impressed you are with the team. It is a pleasure to hear how highly you rate the team and we'll make sure to share this with the team.
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Review from Phyllis H (Resident) published on 21 October 2024
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Review from Edward B (Resident) published on 23 September 2024
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Thank you, Edward. It's an absolute pleasure to have you at Woodland View.
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Review from Gary N (Son of Resident) published on 20 September 2024
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Review from Malcolm B (Son of Resident) published on 22 August 2024
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Reply from Feedback Team, The Feedback Team at Barchester Woodland View Care Home
Thanks for leaving us a review. We're sorry we weren't able to continue to support your loved one in the home, which led to your concerns being raised and that we've not been able to resolve your concerns in our process. As mentioned in our last response, if you're still not happy, the next steps can be found here https://www.barchester.com/contact-us/complaints-and-compliments. Kind Regards, Barchester's Feedback Team
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Review from Helen G (Friend of Resident) published on 9 May 2024
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Reply from Adrien Csipkar, Deputy Manager at Barchester Woodland View Care Home
Thank you, Helen, for your kind words. We really appreciate your feedback.
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Review from M O (Resident) published on 21 February 2024
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Reply from Adrien Csipkar, Deputy Manager at Barchester Woodland View Care Home
Thank you for your lovely Review. It is a pleasure to have such a positive resident in the home. We hope to create lovely memories together.
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Review from Amanda O (Daughter of Resident) published on 17 January 2024
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Reply from Adrien Csipkar, Deputy Manager at Barchester Woodland View Care Home
Thank you for the kind words and I will pass these on to the wonderful staff. It is our pleasure to have such a wonderful resident here at Woodland View.
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Review from M L (Daughter of Resident) published on 31 October 2023
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Review from S T (Daughter of Resident) published on 11 October 2023
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Thank you for your lovely comment. It is our pleasure to care for your father. I'm pleased to hear that he settled in well. If there is anything I can help you with, please do not hesitate to contact me in person or via email.
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Review from Albert R (Respite Resident) assisted by family/friend published on 17 July 2023
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Reply from Adrien Csipkar, Deputy Manager at Barchester Woodland View Care Home
Dear Albert, thank you for the kind words, we are extremely pleased that you enjoyed your short break with us. We look forward to seeing you very soon. We wish you all the best and please contact us if you require any assistance.
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Review from Elizabeth H (Daughter of Resident) published on 31 May 2023
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Dear Elizabeth, thank you for the kind words, we are extremely pleased that you and your mother are happy with the care provided and we are also pleased your mother settled in well.
We cannot wait for her to come back to us in September as a permanent resident at Woodland View.
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Review from J P (Wife of Resident) assisted by family/friend published on 18 April 2023
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Thank you for your kind words, we are glad that you are happy with the care provided by the staff.
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Review from Paul M (Son of Resident) published on 16 April 2023
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Reply from Adrien Csipkar, General Manager at Barchester Woodland View Care Home
Dear Paul, thank you for the kind words, we are extremely pleased that you and your mother are happy with the care provided and we are also pleased your mother settled in well and she has chosen to remain here as a permanent resident.
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The Review Score of 9.6 (9.632) out of 10 for Barchester Woodland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.632 for Barchester Woodland View Care Home is calculated as follows: ( (185 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 234 Ratings = 4.632
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Woodland View Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Mar 2021
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 19 Mar 2025
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Job Title: General Manager
Joined: 2017
I am passionate about our residents being safe, making them happy, and enabling them to lead fully enriched lives whilst always receiving the highest quality of care.
One thing that I feel is really important is offering residents a lot of personal choices and, as Woodland View is their home, they have the right to choose what goes on here. I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.
Our team here at Woodland View are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention, thus, in turn, enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.
My door is always open and I look forward to welcoming you to Woodland View very soon!
Job Title: Staff Nurse
Hi, my name is Amanda and I am a staff nurse here at Woodland View. I help to support our residents in daily life.
Job Title: Activities Coordinator
Joined: 2022
Hi, my name is Petra and I'm the Activities Coordinator here at Woodland View. I love seeing the difference that activities can make to each individual, finding out what interests they have and ensuring I incorporate that into our activities here.
I love music and drama coming from a musical background as a singer all over the country, music is important to me and I feel it makes such a difference to everyone, it evokes memories, and creates happiness. I also love to boost residents' self-esteem by creating pampering sessions and having one-on-one time to relax and reminisce.
A lot of our residents also enjoy our special trips out on our Mini Bus as we create new, special memories together at Woodland View.
Job Title: Care Practitioner
Hello, my name is Sophie and I am a Care Practitioner. My role is to help look after residents' daily care needs and see to it that they are always getting the very best care.
Job Title: Administrator
Joined: 2020
Hello, my name is Ella, I am the Administrator at Woodland View
This is my first job in the Healthcare Sector and now I can’t imagine doing anything else. I love all the different people I get to meet and the friendships I make with staff, residents and relatives alike. It makes me really happy to know that I get to make a difference in the lives of the residents I help care for and seeing the smiles on everyone’s faces brings me huge amounts of joy. Working at Woodland View is such a rewarding job and I am very glad that I have a place here in our little work family.
Job Title: Hairdresser
Joined: 2017
My name is Tansie Fitch,
I have been working at Woodland View for nearly a year as the resident hairdresser. I also spent a year as Activities Assistant. I find I am regularly smiling because that is how these people make me feel, happy to be in there company.
Being in my late 40's I am for the first time fulfilled in my working role.
Job Title: Head Chef
Hi, I am Iuliana and I am proud to be Woodland View's chef.
Running the kitchen at Woodland View is very rewarding and my team and I strive to create menus that residents love. I meet every new resident to learn about their dietary needs, likes and dislikes. I love creating meals for special occasions such as birthdays, anniversaries and Christmas.
Meal times at Woodland View should feel like a family gathering and I aim to provide delicious food to make the experience wonderful.
Job Title: Head of Housekeeping
Joined: 2018
My name is Heather Mann. I started at Barchester in September 2018 as a General Assistant and progressed to Head of Housekeeping of which I am very proud. My role is to ensure that Woodland View is clean and sparkling for the residents making it a beautiful place to be.
Job Title: Healthcare Assistant
Hello, I am Brigetta and am one of the Healthcare Assistants here at Woodland View.
This is a beautiful home and the whole team works very hard to keep the residents happy, healthy and safe.
Job Title: Deputy Manager
Joined: 2020
Hi My name is Jain and I'm Woodland view's Deputy Manager