This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Woodland View Care Home has a Review Score of 9.6 (9.613) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Woodland View Care Home has 112 reviews.
Review from J M (Partner of Resident) published on 7 December 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you for taking the time to give us feedback. It's much appreciated.
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Review from Tancy A (Granddaughter of Resident) published on 19 November 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Hi Tancy, thank you very much for your time.
Regards
Anu Jose
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Review from Phillip A (Resident) published on 14 July 2020
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5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you, very much Phillip. I am so pleased to hear that you are enjoying your stay with us.
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Review from S R (Wife of Resident) published on 13 July 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you, very much. I am so pleased to hear that your husband had a pleasant experience.
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Review from Sandra R (Daughter of Resident) published on 19 May 2020
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5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you Sandra for your lovely comments. It's much appreciated.
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Review from Shirley J (Daughter of Resident) published on 28 February 2020
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5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you. We will miss your visits. Hope to see you at the summer party and other events.
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Review from Alan F (Son of Resident) published on 27 February 2020
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5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you Alan. Happy to have your mom back with us.
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Review from M W (Sister of Resident) published on 31 December 2019
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5.0 out of 5
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Review from J J (Sister of Resident) published on 5 November 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you for taking the time to complete a review for us. We are very happy that your brother enjoyed his stay with us and enjoyed the activities here - you are both welcome to join in activities at our home anytime!
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Review from H K (Resident) published on 17 October 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you for taking the time to complete a review for us. We are delighted that you are enjoying your stay with us.
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Review from N W (Daughter of Resident) published on 10 October 2019
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4.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you for your kind words about our staff - we are very proud of them! If we can offer you any further support, we are here.
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Review from Valerie T (Resident) published on 27 June 2019
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Overall Experience
4.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you for your view, I am so pleased that you are enjoying living with us.
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Review from Sally F (Daughter of Resident) published on 25 June 2019
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5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you for your kind review. We are so pleased that you are very happy with the care and support that your Mom is receiving.
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Review from A T (Daughter of Resident) published on 25 June 2019
Submitted via Website •
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5.0 out of 5
Reply from Anu Jose, General Manager at Barchester Woodland View Care Home
Thank you, A T, for your lovely comment. I will definitely feedback to my staff about your kind words.
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Review from D A (Son of Resident) published on 17 April 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Astill, General Manager at Barchester Woodland View Care Home
Thank you for taking the time to review our home, your feedback is really important to us.
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Review from Michael J (Husband of Resident) published on 17 April 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Astill, General Manager at Barchester Woodland View Care Home
Thank you for your kind review - we are so proud of our staff so I am pleased that you feel they are kind and friendly.
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Review from S W (Daughter of Resident) published on 17 April 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Astill, General Manager at Barchester Woodland View Care Home
Thank you for taking the time to review our home. We love having your Mum living with us!
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Review from E P (Wife of Resident) published on 17 April 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Astill, General Manager at Barchester Woodland View Care Home
Thank you for taking the time to review our home, your feedback is really important to us.
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Review from D W (Son-in-law of Resident) published on 17 April 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Sue Astill, General Manager at Barchester Woodland View Care Home
Thank you for taking the time to review our home, your feedback is really important to us. We are delighted to hear that your Mother-in-Law is happy living with us.
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Review from Clive W (Friend of Resident) published on 12 March 2019
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1.0 out of 5
Food left on the floor after dinner,
Lack of visible staff in key areas.
Would have addressed it with the manager but was on her mobile, each time I went to see her.
Reply from Sue Astill, Operations Manager at Barchester Woodland View Care Home
To Clive, our management team work hard to ensure that all of our residents are kept safe as well as to ensure our team delivers great care to all of our residents at all times. We were disappointed to read your comments and would appreciate an opportunity to discuss your concerns at any time at your convenience – our door is open 24/7 to our residents and relatives. Woodland View has an excellent reputation throughout the community and we will seek to reassure you that this is deserved at all times.
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The Review Score of 9.6 (9.613) out of 10 for Barchester Woodland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.613 for Barchester Woodland View Care Home is calculated as follows: ( (173 Excellents x 5) + (31 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 222 Ratings = 4.613
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Woodland View Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Mar 2021
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 19 Mar 2025
We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.
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Job Title: General Manager
Joined: 2017
I am passionate about our residents being safe, making them happy, and enabling them to lead fully enriched lives whilst always receiving the highest quality of care.
One thing that I feel is really important is offering residents a lot of personal choices and, as Woodland View is their home, they have the right to choose what goes on here. I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.
Our team here at Woodland View are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention, thus, in turn, enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.
My door is always open and I look forward to welcoming you to Woodland View very soon!
Job Title: Staff Nurse
Hi, my name is Amanda and I am a staff nurse here at Woodland View. I help to support our residents in daily life.
Job Title: Activities Coordinator
Joined: 2022
Hi, my name is Petra and I'm the Activities Coordinator here at Woodland View. I love seeing the difference that activities can make to each individual, finding out what interests they have and ensuring I incorporate that into our activities here.
I love music and drama coming from a musical background as a singer all over the country, music is important to me and I feel it makes such a difference to everyone, it evokes memories, and creates happiness. I also love to boost residents' self-esteem by creating pampering sessions and having one-on-one time to relax and reminisce.
A lot of our residents also enjoy our special trips out on our Mini Bus as we create new, special memories together at Woodland View.
Job Title: Care Practitioner
Hello, my name is Sophie and I am a Care Practitioner. My role is to help look after residents' daily care needs and see to it that they are always getting the very best care.
Job Title: Administrator
Joined: 2020
Hello, my name is Ella, I am the Administrator at Woodland View
This is my first job in the Healthcare Sector and now I can’t imagine doing anything else. I love all the different people I get to meet and the friendships I make with staff, residents and relatives alike. It makes me really happy to know that I get to make a difference in the lives of the residents I help care for and seeing the smiles on everyone’s faces brings me huge amounts of joy. Working at Woodland View is such a rewarding job and I am very glad that I have a place here in our little work family.
Job Title: Hairdresser
Joined: 2017
My name is Tansie Fitch,
I have been working at Woodland View for nearly a year as the resident hairdresser. I also spent a year as Activities Assistant. I find I am regularly smiling because that is how these people make me feel, happy to be in there company.
Being in my late 40's I am for the first time fulfilled in my working role.
Job Title: Head Chef
Hi, I am Iuliana and I am proud to be Woodland View's chef.
Running the kitchen at Woodland View is very rewarding and my team and I strive to create menus that residents love. I meet every new resident to learn about their dietary needs, likes and dislikes. I love creating meals for special occasions such as birthdays, anniversaries and Christmas.
Meal times at Woodland View should feel like a family gathering and I aim to provide delicious food to make the experience wonderful.
Job Title: Head of Housekeeping
Joined: 2018
My name is Heather Mann. I started at Barchester in September 2018 as a General Assistant and progressed to Head of Housekeeping of which I am very proud. My role is to ensure that Woodland View is clean and sparkling for the residents making it a beautiful place to be.
Job Title: Healthcare Assistant
Hello, I am Brigetta and am one of the Healthcare Assistants here at Woodland View.
This is a beautiful home and the whole team works very hard to keep the residents happy, healthy and safe.
Job Title: Deputy Manager
Joined: 2020
Hi My name is Jain and I'm Woodland view's Deputy Manager
