Abney Court

Abney Hall Park, Manchester Road, Cheadle SK8 2PD
Submit a Review
9.6 130 Reviews
  • Abney Court, Cheadle
Abney Court is a purpose-built care home set within the beautiful grounds of Abney Hall Park in Cheadle. The care home provides residential, respite care and compassionate end of life care, as well as specialist dementia care.

The friendly and caring team at Abney Court get to know each resident and put together a care plan that is tailored to their unique needs. They ensure residents can lead a fulfilling, independent and enjoyable life.

Residents have access to a café where they can catch up with family and friends. There is also a cinema room to enjoy favourite movies, alongside a fully equipped hair and beauty salon where residents can get pampered. The gardens are beautifully landscaped and fully accessible for wheelchair users.

Show Abney Court on the Map

Care Provided by Abney Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Smart (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Abney Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,671
    • Self-Funded Residential Dementia Care from £1,761
    • RESPITE Self-Funded Residential Care from £1,881
    • RESPITE Self-Funded Residential Dementia Care from £1,971

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Abney Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite


Abney Court Reviews (130)

Total of 130, showing 1-20
9.6

Abney Court has a Review Score of 9.6 (9.603) out of 10, based on 30 reviews in the last 2 years. Over all time Abney Court has 130 reviews.

Overall Experience

  • 109
  • 16
  • 2
  • 2
  • 1

Date Published

130
5
10
30
100

Review from H H (Sister of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The exact amount of medication was handed in on arrival. At the end of the stay unused medication was handed back showing that on a number of days the medication was not administered. Both eye drops and blood thinners. His left foot was very swollen and our attention on pick up was not drawn to this.

Reply from Samantha Debenham, Reviews Team at Abney Court

Thank you for taking the time to leave feedback for Abney Court. I am very sorry to read of your experience at Abney Court. We would like to have the opportunity to investigate this further. Please can I ask you to contact the Compliments and Complaints Team on complimentsandcomplaints@careuk.com. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roger F (Son of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad arrived at Abney Court in November after multiple visits to the hospital. The move went well with management and care staff making this possible. Any queries or issues have been addressed and the care staff have approached me and my sisters to notify us of any concerns they have had with my dad's
care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen B (Wife of Resident) published on 6 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is beautiful and the staff are caring and compassionate. Everywhere is spotless and safety is excellent. The food looked and smelled wonderful. Certainly, this is a wonderful home.

Reply from Erminia Anglesea, Reviews Team at Abney Court

Hi Maureen. Thank you very much for taking the time to leave us feedback about your experience at Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Kind Regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ouida U (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to Abney Court Care Home for allowing our family to host my dad's 93rd birthday party so he could spend it with his wife, a celebration that always took place when my mum was still living at home. The gathering was filled with love, laughter and cherished memories. It is the moments like these
that remind us of the warmth of family and the joy of being together. This makes such a difference to my mum and dad as she navigates her journey with dementia. The family are truly grateful for the support you show every day.

Reply from Reviews Team, Reviews Team at Abney Court

Thank you so much for your feedback. Here at Abney Court we welcome the family to continue to celebrate special occasions with their loved ones. I'm glad you enjoyed the party!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Relative of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful place. Very clean and comfortable. Great garden. Warm and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Power of Attorney of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of the staff I talk to are very caring, and listen to what you say. They usually act on anything you are worried about re the resident. It is just a shame that when things go missing there is no way of tracing them.
We had to buy a new pair of glasses which are not cheap and continually have to
replace socks.
Otherwise I have no complaints.

Reply from Samantha Debenham, Reviews Team at Abney Court

Thanks so very much for your 5-star review of Abney Court and your positive feedback about the care team here. We were sad to learn that the glasses have been lost and we are making every effort to locate them. On the dementia floor personal items can often be picked up and moved by other residents, something we try very hard to keep an eye on. We ask that all personal items are labelled on admission and have introduced a new process in the laundry to reduce the risk of missing items.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H S (Wife of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident in Abney Court for nearly 5 years. He is cared for superbly with understanding and consideration. All the staff are superb and have been well trained to deal with the problems of living with Alzheimer's/Dementia.
I would always recommend Abney Court as a safe caring environment
for your loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie M (Father of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad went into the home after being in a hospital, after 3 weeks he was a permanent resident. He then spent over a week before he was sent back into hospital. He was discharged and was diagnosed with stage 4 liver cancer. After a week he was at end of life.
The carers were amazing they looked after
him with love care and attention. My Dad had his favourite and they knew it, they made him smile every day till the end and kissed and gave him hugs. He was comfortable and happy till the end. They're all amazing.

Reply from Reviews Team, Reviews Team at Abney Court

Hi Debbie, thank you very much for taking the time to leave us feedback about your experience at Abney Court Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Husband of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff very helpful and professional. There are many activities and visiting entertainers. This all makes my partner as comfortable as she can be considering her condition. On-site car park occasionally quite full but nearby parking is available. The coffee lounge particularly good when visiting
with friends and relatives.

Reply from Reviews Team, Reviews Team at Abney Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Son of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

Myself and my sister visited Abney Court around 12 times whilst our mother was in the home. We both found the staff to be very rude and not at all caring for our mother.
The carers on the other hand were very kind and considerate. It was the floor manager and floor manager's assistant and the entertainment
manager were very rude and really could not care less for our concerns. If you were sent to Abney Court from hospital, you were treated differently to the regular clients. We ended up hating the place at the end of Mother's stay there.

Reply from Samantha Debenham, Reviews Team at Abney Court

Thank you for taking the time to leave us a review. We are pleased to hear of your positive experience with our dedicated care team, however we are disappointed to hear of your experience with our Suite Management and Lifestyle teams. We would like to reassure you and others that every member of the Abney Court team genuinely cares for every resident, regardless of where residents reside before joining us. We always put residents at the heart of their care, doing everything we can to make residents experience with us as comfortable and enjoyable as possible this extends to their friends and families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H R (Power of Attorney of Resident) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very attractive environment both inside and out. The staff, at every level, are friendly and attentive.

Reply from Reviews Team, Reviews Team at Abney Court

Hi, thank you very much for taking the time to leave us feedback about your experience. At Abney Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Yvonne N (Respite Resident) assisted by family/friend published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

February - transferred from hospital following a shoulder replacement to begin my recovery before going home. The staff have done everything to make me feel welcome and very supportive. I would thoroughly recommend Abney Court to anyone needing treatment.

Reply from Caprice Geisha, Reviews Team at Abney Court

Hi Yvonne, thank you very much for taking the time to leave us feedback about your experience with your respite stay with us.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D N (Son of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is first class, everything is very good, wish I had been told about you when my father was in the care home. You are the best, my mother is being very well looked after.

Reply from Caprice Geisha, Reviews Team at Abney Court

Thank you very much for taking the time to leave us feedback about your experience. At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia W (Wife of Resident) published on 3 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is fabulous, the staff are superb, caring, friendly and fun, excellent food and the very best about this home is The Grove Cafe on the ground floor where you can help yourself to tea, coffee and juice and twice a day the chef put fresh cakes out, here you and your relative can sit and
meet with their visitors and other residents and their families it gives a bit of normality, I can’t praise this home high enough and would recommend it in a heartbeat.

Reply from Erminia Anglesea, Reviews Team at Abney Court

Hi, thank you very much for taking the time to leave us feedback about your experience. It's great that you rate the home so highly.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
It will be lovely to see you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R C (Daughter of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Abney Court are kind and caring whilst maintaining a professional approach. I do not worry about my mum as I know they have her best interests at heart. If ever there is an issue I am informed straight away. My mum is content and well looked after.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia S (Respite Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I only came in for respite because of the damage to my house so I was able to see to myself.
Most of the time, food was acceptable but became difficult due to shortages and difficulties weren't helped by strikes and staff shortages but the staff certainly looked after me. I'm now at home but do visit
two ladies I shared a table with.

Reply from Samantha Debenham, Reviews Team at Abney Court

Thank you for your five-star review of Abney Court Care Home. We are delighted that our team looked after you during your respite stay and we continue to welcome you back into the home when you visit your friends. At Abney Court, we have always had a full team in place but if colleagues are busy supporting other residents in their rooms you may not always see them. With regards to strike action, Abney Court and the rest of Care UK care homes have never experienced this taking place.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I W (Friend of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever I have visited I have been impressed by the home. The staff are friendly and caring, the rooms are very well-appointed and public areas are spacious and welcoming. The outlook onto the gardens is lovely. Abney Court Care Home has a warm, welcoming atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H W (Niece of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I stepped into Abney Court, I knew my aunt would be very happy here, and she is! After just one week, she feels settled, secure and happy. All the staff are warm, friendly and kind. I couldn't ask for more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T B (Daughter of Resident) published on 8 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Mum is happy when she is here - giving the family peace of mind. All visitors are made to feel welcome too.

Reply from Martha Piper, Reviews Team at Abney Court

Thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home -Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been positive. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen B (Daughter of Resident) published on 3 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care was given to my mum during her stay at Abney Court. The staff members are an absolute credit to the company, no task was ever any trouble!
Meals and rooms were excellent. What else is there to say except "thank you to all".
Would definitely recommend to anyone needing/requiring care
for themselves or their family!

Reply from Martha Piper, Reviews Team at Abney Court

Hi Karen, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Abney Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.603 for Abney Court is calculated as follows: ( (254 Excellents x 5) + (63 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 345 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abney Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services.


I’ve worked hard through the years to gain skills and knowledge in many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication and listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day I feel inspired to work alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud in my role.


Frequently Asked Questions about Abney Court

What types of Care is Abney Court registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Abney Court provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Abney Court have?

There are 80 Single Rooms.

What are the Facilities & Services at Abney Court?

Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Abney Court to the centre of Cheadle?

0.5 mile(s) as the crow flies, distance by road may be significantly further.