Abney Court

Abney Hall Park, Manchester Road, Cheadle SK8 2PD
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9.6 130 Reviews
  • Abney Court, Cheadle
Abney Court is a purpose-built care home set within the beautiful grounds of Abney Hall Park in Cheadle. The care home provides residential, respite care and compassionate end of life care, as well as specialist dementia care.

The friendly and caring team at Abney Court get to know each resident and put together a care plan that is tailored to their unique needs. They ensure residents can lead a fulfilling, independent and enjoyable life.

Residents have access to a café where they can catch up with family and friends. There is also a cinema room to enjoy favourite movies, alongside a fully equipped hair and beauty salon where residents can get pampered. The gardens are beautifully landscaped and fully accessible for wheelchair users.

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Care Provided by Abney Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Smart (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Abney Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,671
    • Self-Funded Residential Dementia Care from £1,761
    • RESPITE Self-Funded Residential Care from £1,881
    • RESPITE Self-Funded Residential Dementia Care from £1,971

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Abney Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite


Abney Court Reviews (130)

Total of 130, showing 21-40
9.6

Abney Court has a Review Score of 9.6 (9.603) out of 10, based on 30 reviews in the last 2 years. Over all time Abney Court has 130 reviews.

Overall Experience

  • 109
  • 16
  • 2
  • 2
  • 1

Date Published

130
5
10
30
100

Review from C M (Granddaughter of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is a really nice place, with great facilities for the residents. The staff were lovely too.

Reply from Martha Piper, Reviews Team at Abney Court

Thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team.


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Review from W G (Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are usually helpful. Some are more chatty than others. Night staff are nearly always not permanent employees.

Reply from Samantha Debenham, Reviews Team at Abney Court

Thank you very much for taking the time to write a review for Abney Court, we’re very happy to hear your comment about the helpfulness of the team. I also wanted to take time to reassure you that our night team members are permanent colleagues, we have recently had some new starters so this may be why you have noticed some new faces at the home. Thank you again for your feedback, and please do let us know at any time if you have any questions, comments or suggestions and we’ll always be happy to help.


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Review from G B (Respite Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were all lovely, apart from a couple of nights when the overnight staff were very noisy in the early hours. Didn't do any activities so can't comment on them, meals were adequate for what I'm able to eat (my problem). Nothing was done wrong. Impressed with the cleaning and laundry facilities.
The carers and management are great and treat me with respect and dignity.

Reply from Samantha Debenham, Reviews Team at Abney Court

We are pleased to hear your positive comments towards the care you received from the team and the quality of the services and facilities during your stay. At Abney Court, we offer a varied activities programme and work with residents to incorporate their preferences, however, we acknowledge that some residents do not wish to take part in group activity. Depending on which suite residents reside in during their stay, on occasions where the staff need to tend to a resident as a matter of urgency, noise may occur. The team work to always endeavour to keep this to an absolute minimum, especially during the night.


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Review from E C (Respite Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firs class service, lovely staff. The lovely staff here. Thank you. Five-star service.

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Review from J H (Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy it here. The staff are pleasant and are willing to help if any difficulties arise.

Reply from Martha Piper, Reviews Team at Abney Court

Hi J H, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from Jeff B (Respite Resident) assisted by family/friend published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived Saturday night with low expectations of what the care home would be like - never been in this situation before. However, the facilities, staff and rooms exceeded all my expectations, and I would highly recommend this facility to anyone requiring the type of care they provide. Thank you.

Reply from Martha Piper, Reviews Team at Abney Court

Hi Jeff, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from Sue M (Partner of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is clean, with sparkling water in the fish tank, the food is exemplary, and the staff are so welcoming and put us both at ease straight away. The staff are professional, and the physio is amazing and gave him the confidence to walk. We feel fortunate to have been allocated Abney Court,
and my partner has made wonderful progress since being here. He has been the first short-stay patient - facilities can only get even better. Thank you so much.

Reply from Martha Piper, Reviews Team at Abney Court

Hi Sue, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from C R (Son of Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived at Abney Court since 2017. She and my brother and sisters and I have always been treated with courtesy and kindness by your wonderful friendly and professional staff.

Reply from Martha Piper, Reviews Team at Abney Court

Hi C R, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from P C (Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Abney Court to anyone who is troubled or feeling unwell. Abney Court is wonderful, full of people who really care.

Reply from Martha Piper, Reviews Team at Abney Court

Hi P C, thank you very much for taking the time to leave us feedback about your experience.
At Abney Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks, the Care UK team.


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Review from A S (Niece of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt has been in Abney Court for four months and we're very pleased with the way she's being looked after. We're able to relax knowing she's in safe hands. The staff are always helpful and friendly.

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Review from Christopher O (Husband of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to Abney Court care home in Cheadle at the end of November 2022, and apart from her dementia, has improved in so many ways. She seems to be happy and settled which brings me relief from worry. I know she is being well cared for.

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Review from A J (Niece of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Abney Court have done a great job welcoming my uncle and getting him settled in when at the age of 96, and after several falls, he realised he could not live independently at home. The staff are extremely professional and have been very thorough in asking me about his background and medical history,
so they can get to know him. I am so relieved to have peace of mind that he is safe and well looked after.

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Review from Yvonne Y (Sister-in-law of Resident) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My sister-in-law is completely isolated at Abney Court due to the fact that the mobile phone signal is non-existent there which means we cannot communicate. The home sits in a walled garden and is surrounded by trees but Care UK should be able to solve this constant problem. I have complained to Care
UK about this but no action is ever taken. I feel my sister-in-law's needs are not being met as she has barely any visitors due to no one being able to contact her to arrange them. She is unhappy and completely alone. I have had occasions when staff fail to pass messages to my sister-in-law which is unacceptable. This is no way to operate a care home as family ties are crucial to a resident's well-being. This home is failing my sister-in-law.

Reply from Samantha Debenham, Personal Assistant at Abney Court

I’m sorry to hear you’re struggling to keep in contact with your sister-in-law. As Abney Court is set in a rural location, there are times when mobile phone signal isn’t strong and therefore we advise relatives to contact the suite directly via a landline. We acknowledge that keeping in regular communication with their relatives is of paramount importance for residents, and our team will support any resident who wishes to call relatives themselves. At Abney Court, we host regular relative meetings to involve relatives in their loved one’s care which helps us to actively understand any issues surrounding residents and their care needs


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Review from J E (Daughter of Resident) published on 28 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been an excellent experience, all aspects are amazing.

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Review from B M (Niece of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Auntie came to Abney Court in 2019. Wonderful, loving care throughout her stay with you. Everyone (housekeeping, caring, administration teams) wouldn't have taken better care of their own grandmother. Can't praise the staff highly enough.

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Review from Harvey W (Husband of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Abney Court since Sept '21. She is looked after wonderfully. All staff including cleaning staff watch out for all the residents no matter how ill they are. I have said that if the fees were doubled I would not move my wife elsewhere.

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Review from J K (Daughter of Resident) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum was discharged from hospital and needed to go into a temporary care home for 9 weeks, we were fortunate enough for mum to be found a nursing place at Abney Court. We are extremely grateful for all the professional care that was provided for our Dear Mum during her stay and the wonderful
support that they gave to our family at a very difficult time.

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Review from Lynne W (Daughter-in-law of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We really love Abney Court. My mother-in-law is on Albert Suite and the person who runs Albert Suite is super. Very kind, very thorough, and attentive, and has worked wonders with my mother-in-law.

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Review from Hannah L (Daughter of Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the care home since July 2017, I feel she is well looked after. The staff, on the whole, are kind and empathetic but communication needs improving, in lockdown on multiple occasions I'll call to check on my mum and no one can give me the time for an update, so I have to wait hours
to be called back, this is hard when my mum is in late stages. My mum's room could do with a lick of paint overall the home is nice but more training and more quality staff would make it much better for residents and family members alike. For residents in late-stage Alzheimer's, there's no real possibility for activities, I've suggested previously hand massages and other tactile one on one would be of great benefit to residents in late stages.

Reply from Samantha Debenham, Personal Assistant at Abney Court

Thank you for taking the time to leave your feedback about the care team at Abney Court. As you can appreciate, the team have been working incredibly hard during the pandemic; our main priority has been to ensure the safety and wellbeing of residents and facilitating the different approaches to visiting. We pride ourselves on the ongoing rigorous training our care team receives, which covers all elements of care, to ensure that we maintain our good CQC rating. Recently our lifestyle team has undergone a number of changes, following this our activity programme has been reviewed and we are pleased to advise that more one to one activities are now being provided.


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Review from Jane (Daughter of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Abney Court Care Home for more than two years. She is settled and happy and the staff are very attentive. The food is excellent and the facilities are the best I have seen. The coffee bar area is an extra facility and is enjoyed by residents and visitors. The daily activities
are well organised and enjoyed by the residents. The individual bedrooms (all en-suite) provide the residents with their own space and a feeling of independence. The staff are well trained, managers are experienced and easily contactable. I would highly recommend Abney Court if you are looking for a care home for your loved one.

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Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Abney Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.603 for Abney Court is calculated as follows: ( (254 Excellents x 5) + (63 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 345 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abney Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services.


I’ve worked hard through the years to gain skills and knowledge in many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication and listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day I feel inspired to work alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud in my role.