Abney Court

Abney Hall Park, Manchester Road, Cheadle SK8 2PD
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9.6 130 Reviews
  • Abney Court, Cheadle
Abney Court is a purpose-built care home set within the beautiful grounds of Abney Hall Park in Cheadle. The care home provides residential, respite care and compassionate end of life care, as well as specialist dementia care.

The friendly and caring team at Abney Court get to know each resident and put together a care plan that is tailored to their unique needs. They ensure residents can lead a fulfilling, independent and enjoyable life.

Residents have access to a café where they can catch up with family and friends. There is also a cinema room to enjoy favourite movies, alongside a fully equipped hair and beauty salon where residents can get pampered. The gardens are beautifully landscaped and fully accessible for wheelchair users.

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Care Provided by Abney Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Smart (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Abney Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,671
    • Self-Funded Residential Dementia Care from £1,761
    • RESPITE Self-Funded Residential Care from £1,881
    • RESPITE Self-Funded Residential Dementia Care from £1,971

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Abney Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite


Abney Court Reviews (130)

Total of 130, showing 41-60
9.6

Abney Court has a Review Score of 9.6 (9.603) out of 10, based on 30 reviews in the last 2 years. Over all time Abney Court has 130 reviews.

Overall Experience

  • 109
  • 16
  • 2
  • 2
  • 1

Date Published

130
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10
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100

Review from Maureen A (Daughter of Resident) published on 15 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, beautiful home from home environment. My father is always immaculate and well cared for. The staff are fabulous and professional. Great facilities, the grounds are well-kept. Always a welcoming atmosphere, my family and friends say how well my father looks in his photographs there.

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Review from Jayne R (Daughter of Resident) published on 9 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffers from dementia and was admitted at short notice during the lockdown. Sadly, I had to leave her at the door with her suitcase and hope that she would be cared for and settle in. Abney Court called me within 2 hours to let me know that she was settling in and was very comfortable, which
was reassuring. Mum thinks that she has been there all her life and is very happy and settled and I could not be happier with the care and communication that I have received. Everyone that I have spoken too or met from Abney Court has been fabulous and I cannot wait to actually go into the home to see my mum's room and have a 'proper' visit. Based on my experience I would not hesitate to recommend.

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Review from Mary S (Resident) published on 5 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased. I have enjoyed my stay. Staff are good, caring. The food is good.

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Review from Catherine L (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had been caring for our father since his diagnosis. After my mother died, life just wasn't the same for him, his dementia advanced, and we tried to provide 24-hour care between the family, but eventually we had to concede; we simply did not have the expertise to care for him as he needed. We had
to accept the inevitable. I knew someone who had had a relative reside at Abney Court, and had been delighted. We made a visit; immediately, I felt cared for myself, I just knew everything was going to be alright, it has been better than that, the staff are so caring, my father relies on them and loves them. Lockdown has obviously made things difficult but Abney have done everything possible to keep us in touch, I have been confident throughout this Covid time that Dad is better than OK, he is happy, cared for, completely at home. I don't know what we would have done without them. Abney Court has been caring of the whole family throughout, we will never be able to thank them enough.

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Review from Clare B (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has advanced Alzheimer's disease and we had been caring for him at home until we had to accept that was no longer safe. He has lived at Abney Court since August 2019 and we are so pleased that we chose such a wonderful home for him. The facilities and range of activities are excellent and
the levels of comfort superb but it is the love and care that he receives from his carers which is such a comfort to us. They treat him with such kindness and respect. They keep him safe yet allow him freedom whilst preserving his dignity at all times. They have welcomed him and all of us so that we feel part of their family. Sadly, covid has restricted visits but staff have done all they can to keep us well informed and provide access through facetime, outdoor visits and visits through indoor 'pods.' Though these are difficult and frightening times we have felt completely confident that he is safe and happy at Abney Court.

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Review from Chris O (Son of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team started the year as they finished the last one, that is, using excellence as a starting point, and going up from there. I couldn't wish for Dad to be in a better place, or with better people.

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Review from Seona O (Niece of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has lived here for almost 3 years following a stroke that has severely affected her mobility. She is otherwise healthy and involved with the world. She has been well cared for in the main and I have been very impressed by the work of their activity organisers who have been so effective in overcoming
the boredom of being in a care home.
Unfortunately, this aspect of the homes care has been severely undermined by the Covid situation. I look forward to the reinstitution of the activities team as soon as possible.
On the positive side, the home has been very careful to protect its residents from Covid. They have suffered losses but are acting extremely responsibly. They have instituted an extremely safe visiting room allowing us to see and talk to our relatives without any possibility of passing on any infection. All in all, one of the better homes I think.

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Review from H W (Wife of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home considers each individual. The staff are friendly, caring and professional. There are many opportunities for activities, social groups, entertainment and company. The facilities are really welcoming, especially the coffee shop and garden.
The food is excellent.

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Review from J E (Wife of Resident) published on 28 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The nursing care is a lot to be desired. The food is OK. Small portions for my husband.
The bread is awful.

Reply from Samantha Debenham, Personal Assistant at Abney Court

Thank you for your review of Abney Court. We are delighted that you consider the facilities to be of good standard and that the rooms are excellent. Our new home manager has talked through the concerns you had about your husband’s care. Residents are most welcome to ask for extra helpings of food at any time and we have since purchased your husbands choice of bread. If you have any other questions, then please don’t hesitate to ask either a team leader or home manager so that we can ensure we understand your husband's personal preferences and deliver care that is bespoke to him.


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Review from Roger N (Husband of Resident) published on 16 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As my wife's condition was progressively getting worse it was now virtually impossible to look after her at home. We (the family) felt that residential care was imperative. After visiting many homes that in our opinion did not match our requirement we found Abney Court. From the moment you arrived you
were aware of the relaxing atmosphere in tastefully designed communal areas and ensuite rooms. My wife soon settled in. From day one all the staff have been fantastic, endeavouring to meet your every request. Successful in virtually every case. As I am a daily visitor you can immediately see how hard all the staff in various different departments work together to maintain the incredibly high standards in care and compassion required at Abney court.

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Review from Val H (Daughter of Resident) published on 9 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were delighted to find this 21st century Care Home for my 94-year-old dad when he was fast-tracked from hospital. What a breath of fresh air this place is. Dad now has a new lease on life. He was bedridden and on pureed food when he left hospital. He's now enjoying the delicious food
here cooked by an award-winning chef and thoroughly enjoys all the entertainment and the company of the staff. He tells us that they look after him really well. Living in Devon but visiting often, this really puts my mind at rest. Although my two sons and their wives visit as often as they can, they all work full time. They have also said that they know he is definitely in the right place and they can relax knowing that their grandad is in safe hands. I just wish there were more places like this for the elderly who are young at heart. Thanks guys.

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Review from Richard P (Stepson of Resident) published on 20 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff work hard to look after the residents but I think there should be more of them, my stepfather has had a couple of falls, which haven't been too serious but I haven't always been informed of them. My stepfather enjoys the interaction with some of the staff and I get the impression they enjoy
his company as well. My stepfather enjoys the food saying it is tasty and plentiful and there are always cups of tea or coffee and snacks available in the coffee shop. The bedrooms are spacious and generally well cleaned and my stepfather says he is given a shower every morning although sometimes it might not be straight away. All in all Abney Court is a good care home.

Reply from Samantha Debenham, Personal Assistant at Abney Court

Thanks very much for taking the time to review Abney Court. We are delighted to hear your positive comments about the home, in particular the staff, the food and the bedrooms. Care UK operate a higher than average staff to resident ratio, although there may be occasions when one of the care team is sick or has to urgently go to hospital with a resident. It is our policy to notify the family of all falls and we will therefore investigate this matter to ensure this does not happen again – we sincerely apologise for not keeping you informed.


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Review from Sarah M (Daughter of Resident) published on 17 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Helping a parent decide on their future care arrangements when they are struggling with independence is difficult. I found that staff at Abney Court were a huge support during this process and I am pleased to say that we feel that we had chosen the right place.
The excellent staff work hard to provide
a loving and caring environment and there is always plenty going on at Abney Court. What's more family and visitors are always welcome - they can join in activities or just sit and enjoy a cuppa with the resident in the cafe (which has the most amazing cakes!) The accommodation is of a very high standard and always very clean.
In an ideal world, my mother would be living an independent life in her own home, but as this is no longer possible she has the absolute best alternative.

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Review from Hazel T (Daughter of Resident) published on 14 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having seen other homes and getting very upset by their feel and lack of interest by staff.
We found Abney Court by chance, we rang another Care UK home who put us on to Abney Court. Dad was in a previous home and would only be discharged to short term residential care due to falls and later finding
out a rare neurological condition (finding Abney we changed it to permanent residential care). As we live in Australia it was vital we found a home that we felt Dad was going to be safe and happy in.
The activities have been great and as males are in a minority in care homes, we are grateful to the activity team who take Dad to places of interest to him including the local Museum and football club.
The staff work hard to make the environment warm and friendly. The cafe with its daily treats is a vital part of Abney's community, where family and friends can sit with residents and are encouraged to join in any entertainment or activities.

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Review from Elizabeth T (Wife of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care taken towards my husband. Nothing is too much trouble when required.

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Review from Ian W (Nephew of Resident) published on 25 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been living at Abney Court for a little over six months. Last summer, she went there for a fortnight's respite care and on arriving home, asked to go straight back!
From a relative's perspective, the team at Abney is efficient and easy to deal with. They are friendly and, above all, very
caring towards residents.
For those who want to participate, the range of activities is extensive. The events co-ordinator also helped organise a lovely 90th birthday celebration for us at the home. Rooms and ensuite facilities are clean, laundry is crisp and my aunt tells me the catering is really good!
The hotel style decor is a bonus but this probably matters more to visitors than to many residents for whom the quality of the care is paramount.
Of course, premium care and surroundings come at a price. But, one I'd say is worth paying if you can.

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Review from Catherine R (Daughter of Resident) published on 19 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It used to be upsetting to see my mum so distraught trying to cope in her own home, now it’s such a relief to see how relaxed and settled she’s become at Abney Court. Her room is bright, modern and, like the home itself, so tastefully decorated. The staff are kind, thoughtful and attentive to her needs
whilst maintaining her independence and dignity. The whole ethos and atmosphere is uplifting, well done Abney Court!

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Review from Catie M (Daughter of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in every department at Abney are amazing. My Mum is showing a new lease of life since moving in. As I live overseas, the staff make every effort to keep me up to date with Mums activities. It’s given me great peace of mind. We visited this time last year and the home allowed us to have a mini
wedding ceremony, sorting out a private room and lunch so that Mum was part of our big day. The staff even helped video Mum giving her speech for our actual big day and kept it a surprise. I’ve never cried so many tears of happiness. Thank you to everyone there, I cannot praise them enough.

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Review from Geoff R (Son of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Abney Court for the past two years and I have visited regularly throughout that period. The staff and facilities are what you would expect to find given the fees that they charge. The rooms are clean and airy and the gardens are a delight in the warmer, summer months.
We often visit the bar and the freshly baked cakes and coffee are always on tap for residents and visitors.


The chef strives to make meals both wholesome and varied and residents are encouraged to ask for their favourite dishes. My only slight negative is the lack of space in the car park which is often full, particularly in the afternoons.


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Review from Ethna G (Friend of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend for several years now in Abney Court and would recommend that anybody lucky enough to be able to afford Abney Court can find no better place to be. When my friend arrived at Abney Court she was physically and mentally fragile as she still is, but her outlook has completely
changed and I can go as far as to say that when the day comes for her to leave this world (she is 98) she is a much more contented person than when she arrived at Abney Court.
ALL the staff at Abney Court have always treated me with massive kindness and respect and I look forward to seeing them and occasionally having a little chat if I feel my friend is a little distressed. At 98 years old, she is bound to be a little distressed now and then but has always been shown nothing but kindness.
I cannot speak highly enough of Abney Court.

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Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Abney Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.603 for Abney Court is calculated as follows: ( (254 Excellents x 5) + (63 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 345 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abney Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (89)

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Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services.


I’ve worked hard through the years to gain skills and knowledge in many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication and listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day I feel inspired to work alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud in my role.