Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
care and support required by each individual. Premium rooms normally require an additional charge.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Parking onsite
Abney Court has a Review Score of 9.6 (9.603) out of 10, based on 30 reviews in the last 2 years. Over all time Abney Court has 130 reviews.
Review from Jane C (Daughter of Resident) published on 12 February 2019
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Review from Chris B (Son of Resident) published on 7 February 2019
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Review from Helen S (Daughter of Resident) published on 25 September 2018
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Review from Paul K (Nephew of Resident) published on 25 September 2018
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Review from Francis G (Son of Resident) published on 20 September 2018
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It is clearly run very professionally, with a focus on the Well Being of the residents. The Staff are welcoming, helpful and try to accommodate the needs of the Residents / Family Members. I have been particularly impressed with how
The Staff are friendly and responsive to Residents needs.
Thank You.
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Review from Jiten (Son of Resident) published on 18 September 2018
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Review from Dave U (Cousin of Resident) published on 18 September 2018
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Review from Colette P (Daughter of Resident) published on 18 September 2018
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Review from Julia A (Daughter-in-law of Resident) published on 18 September 2018
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Review from Mary W (Friend of Resident) published on 22 August 2018
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Review from David T (Brother-in-law of Resident) published on 15 August 2018
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Review from Karen K (Daughter of Resident) published on 30 July 2018
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Reply from Amy Wilson, A D at Abney Court
We are delighted to read your positive feedback about Abney Court, in particular how your dad is treated with dignity as well as the privacy you both enjoy whilst dining. We always find that it’s the smallest things that make the biggest difference. We are sorry to hear that your dad’s items get lost. On the dementia suite, we encourage residents to have the freedom to walk around which is when items can be misplaced. We try our utmost to prevent this from happening by labelling laundry and observing where residents are walking about. We advise relatives to let us know when new clothes are brought into the home so we can label them. Thank you very much for your lovely review.
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Review from Kay B (Daughter of Resident) published on 28 June 2018
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Very pleasant and clean in all areas.
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Review from Ann K (Respite Resident) published on 19 June 2018
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Review from Lucy R (Daughter of Resident) published on 19 June 2018
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Review from Gwynneth D (Daughter of Resident) published on 14 June 2018
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Review from Bill A (Son of Resident) published on 13 June 2018
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Review from S P (Daughter of Resident) published on 13 June 2018
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Review from Denise C (Daughter of Resident) published on 14 March 2018
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Review from Richard T (Husband of Resident) published on 14 March 2018
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The Review Score of 9.6 (9.603) out of 10 for Abney Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.603 for Abney Court is calculated as follows: ( (254 Excellents x 5) + (63 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 345 Ratings = 4.603
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Abney Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 May 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
I have 14 years of experience in adult social care and children's services.
I’ve worked hard through the years to gain skills and knowledge in many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.
In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication and listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day I feel inspired to work alongside my team to provide good standards of care.
Knowing that we provide a positive environment and good quality of life for residents makes me proud in my role.