Abney Court

Abney Hall Park, Manchester Road, Cheadle SK8 2PD
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9.6 130 Reviews
  • Abney Court, Cheadle
Abney Court is a purpose-built care home set within the beautiful grounds of Abney Hall Park in Cheadle. The care home provides residential, respite care and compassionate end of life care, as well as specialist dementia care.

The friendly and caring team at Abney Court get to know each resident and put together a care plan that is tailored to their unique needs. They ensure residents can lead a fulfilling, independent and enjoyable life.

Residents have access to a café where they can catch up with family and friends. There is also a cinema room to enjoy favourite movies, alongside a fully equipped hair and beauty salon where residents can get pampered. The gardens are beautifully landscaped and fully accessible for wheelchair users.

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Care Provided by Abney Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Smart (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Abney Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,671
    • Self-Funded Residential Dementia Care from £1,761
    • RESPITE Self-Funded Residential Care from £1,881
    • RESPITE Self-Funded Residential Dementia Care from £1,971

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Abney Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite


Abney Court Reviews (130)

Total of 130, showing 81-100
9.6

Abney Court has a Review Score of 9.6 (9.603) out of 10, based on 30 reviews in the last 2 years. Over all time Abney Court has 130 reviews.

Overall Experience

  • 109
  • 16
  • 2
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  • 1

Date Published

130
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10
30
100

Review from Jack P (Power of Attorney of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service user for whom I have the lasting power of attorney entered Abney Court Care Home in the early stages of Dementia and is now approaching the final stages. She has been resident there for 2 years. Throughout that period her changing needs have been met with sympathy and addressed with sensitivity
and efficiency. I cannot imagine that more could have been done to ensure her quality of life.
The care staff are all friendly and kind towards their charges. Whenever my friend has had need of medical attention it has been arranged swiftly and effectively. The admin staff are friendly and efficient in the discharge of their duties. Visitors are welcomed warmly.
A full range of varied activities is always available for the residents.
The current chef makes exceptional cakes!
We understand that clothes need to be washed at a high temperature to avoid cross-infection, but this process does have a 'shrinking' effect. Also, some clothes go missing in the process. Otherwise, can't fault the place.

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Review from Lorraine T (Daughter of Resident) published on 20 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very well looked after each and every day. Her dementia needs are well catered for. The staff are really really lovely. The whole family is made very welcome whenever we arrive to see Mum. The home and its surroundings ensure that you don't see yourself as visiting a care home more a home away
from home. So glad we as a family found Abney Court Care Home.

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Review from Brenda R (Friend of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I try to visit my friend about once a week and she usually appears to be happy and well cared for. Visitors are welcomed at all reasonable times and have access to most parts of the home. My friend has dementia and thinks she is staying in a hotel. The staff are friendly and appear to enjoy interacting
with the residents even in difficult situations. I think it is one of the best care homes I have visited.

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Review from Neil C (Son of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great and I am happy how my mother is cared for on a daily basis. She is treated with great dignity and patience.

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Review from David F (Son of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the standards of personal care, food, accommodation and level of service to be of an extremely high nature. The attention to detail seems to be second to none. I have visited many care homes and none compare with Abney Court.

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Review from Mark J (Son of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care being given to my mother, who has advanced dementia. I know that she's steadily declining (as a result of the dementia) and I'm comfortable that everything possible is being done by the staff to care for her in the best possible way.

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Review from Alison C (Daughter of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my second review as my mother has now been at Abney Court for nearly 18 months. Overall I am very happy with her care. There have been many ups and downs with my mother's health and some issues are not as common as perhaps other residents may have. I feel the staff at Abney have coped very
well with any such issues and always appear patient and supportive. Abney Court is still a lovely place to visit, it always seems bright and welcoming with fresh flowers, cakes etc. and generally a nice atmosphere. The variety of activities is excellent and I am so grateful that despite the fact that Mum will often say no she is still always invited to join in.

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Review from H C (Respite Resident) published on 9 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed in Abney Court for three weeks for respite care after surgery. I researched many hones and Abney Court care Home was my first choice, it felt more like a hotel than a care home.
The coffee shop was a lovely place to meet other residents and also entertain my visitors who were very impressed.
All the staff were extremely friendly and caring and nothing was too much trouble for them to do whatever I wanted.
The activities and entertainment were very varied. I would go back to Abney Court if I needed respite care again.

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Review from Judith W (Daughter of Resident) published on 19 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my Dad was only a resident for 2 weeks before he died, he was treated with dignity and respect the whole time. The staff are second to none, an amazing group of people who obviously care deeply about all their residents.

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Review from A A (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abney Court challenged all my preconceptions about care homes. Wonderful caring staff who really know the meaning of person-centred care. Fantastic facilities, including a lovely coffee shop, cinema and hairdressers. The atmosphere is warm, friendly and full of fun!! The activities staff work extremely
hard to ensure there is a weekly schedule of interesting and engaging activities. Mum initially came for respite and loved it so much, she is now a permanent resident.

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Review from J M L (Sister of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff at Abney Court very caring. Nothing is too much trouble. My sister is very much at home there.

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Review from J N (Daughter of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Abney Court for seven months, initially for respite care but then she decided to stay on a permanent basis.
She has settled here really well, is very well cared for, is happy and has made good friends.
It is a pleasure to visit her at Abney, we always feel welcome.

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Review from Wendy (Daughter of Resident) published on 3 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the facilities here, but above all by the staff. All the care staff have been well selected for the way they deal with residents - respectfully, kindly, with patience and with humour. This is not only when they know a relative is in earshot, but also when they are not
aware a relative is nearby. There is also a separate team of 'lifestyle' staff who have been equally well chosen for their cheerfulness, thoughtfulness and indefatigable enthusiasm. They organise activities ranging from Tai Chi, through to animal petting, regular singers, dancers and trips out in the minibus. There is also an extremely comfortable cinema with regular film shows.


The building has been well planned and even though large, has been divided into smaller more personal units. The furnishings are attractive, comfortable and homely. It is always kept scrupulously clean. Some staff have said that Abney is a much better place to work than their previous care home employers.


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Review from Clare M (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for nearly 2 years and has been very happy. She suffers from parkinsons and dementia and I feel that the staff are very friendly and polite. I'm always kept informed and updated on everything.

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Review from C B (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Terrific.

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Review from J R (Daughter-in-law of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since settling my mother and father in law in Abney Court, a huge weight has been lifted. We had been coping with them for 3 years without any help. Abney Court now takes care of them physically and emotionally, fulfilling their every need in a way that we couldn't do. The activities are amazing and
my mother in law is thriving and enjoying life again.

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Review from P F (Daughter-in-law of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a happy, pleasant place to visit. The care is of a high standard. Staff are always willing to help. There is a family atmosphere when you arrive.

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Review from J S (Niece of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find all the staff very caring and knowledgeable about individual residents.

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Review from R L (Respite Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The two weeks here have been happy, enjoyable and comfortable.

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Review from D D (Daughter of Resident) published on 10 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about Abney Court is wonderful. The atmosphere is lovely, staff are motivated and cheerful. There is a full activities schedule and the food is good.
The care is second to none.

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Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Abney Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.603 for Abney Court is calculated as follows: ( (254 Excellents x 5) + (63 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 345 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abney Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (89)

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Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services.


I’ve worked hard through the years to gain skills and knowledge in many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication and listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day I feel inspired to work alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud in my role.