Abney Court

Abney Hall Park, Manchester Road, Cheadle SK8 2PD
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9.6 130 Reviews
  • Abney Court, Cheadle
Abney Court is a purpose-built care home set within the beautiful grounds of Abney Hall Park in Cheadle. The care home provides residential, respite care and compassionate end of life care, as well as specialist dementia care.

The friendly and caring team at Abney Court get to know each resident and put together a care plan that is tailored to their unique needs. They ensure residents can lead a fulfilling, independent and enjoyable life.

Residents have access to a café where they can catch up with family and friends. There is also a cinema room to enjoy favourite movies, alongside a fully equipped hair and beauty salon where residents can get pampered. The gardens are beautifully landscaped and fully accessible for wheelchair users.

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Care Provided by Abney Court

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Zoe Smart (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Abney Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,671
    • Self-Funded Residential Dementia Care from £1,761
    • RESPITE Self-Funded Residential Care from £1,881
    • RESPITE Self-Funded Residential Dementia Care from £1,971

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Abney Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking onsite


Abney Court Reviews (130)

Total of 130, showing 101-120
9.6

Abney Court has a Review Score of 9.6 (9.603) out of 10, based on 30 reviews in the last 2 years. Over all time Abney Court has 130 reviews.

Overall Experience

  • 109
  • 16
  • 2
  • 2
  • 1

Date Published

130
5
10
30
100

Review from R C (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been a resident for over a year at Abney Court.
It has taken her a while to settle but that is due to her deteriorating Alzheimer's, not the home.
The staff are friendly and caring.
She and the other residents are always treated with respect and they ensure residents' dignity is maintained.
The
rooms are cleaned daily and are homely and bright.
Regular activities are scheduled each day and there are frequent day trips. The day trips cost extra which you have to bear in mind as weekly rates are expensive.
On the whole, I am happy with the care my Mum receives, I can sleep at night knowing someone is there looking after her.

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Review from N C (Son of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been in Abney Court Care home for 6 months. She has now settled into the caring, friendly and warm atmosphere of the home. The staff are very pleasant and welcoming to residents and visitors.

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Review from Roger B (Son of Resident) published on 19 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention. A happy busy place where residents interact in a supportive warm and caring atmosphere. Good activities attuned to the ages, interests and abilities of residents. Difficult to identify anything that is not excellent or near excellent. Lovely new building and gardens in
quiet location.

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Review from Stephen S (Friend of Resident) published on 28 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, caring, and friendly staff. Beautiful location and clean and modern facilities. The home just has a warm and welcoming atmosphere and all the residents appeared happy and well cared for. I hope I am placed in somewhere as pleasant when and if my turn comes.

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Review from H R (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The atmosphere at Abney Court is warm and welcoming. Throughout my mum's stay, all staff were friendly and caring. My mum felt happy and well looked after. The accommodation is exceptional and everything is spotlessly clean. I would recommend Abney Court to anyone looking for a first class care home.

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Review from I B (Resident) published on 9 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found sleeping on nylon sheets very hot. So much my pj's were wet through, we had to have the sheets changed to cotton.

Reply from Hannah Lee, Marketing communications manager at Abney Court

We’re grateful for your feedback and are delighted that you have rated our care home exemplary for the care and support we provide. We always take the time to listen to our residents’ requests and were pleased that we were able to rectify your concerns whilst here, allowing you to continue enjoying your stay at Abney Court.


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Review from R B (Husband of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive. Staff well prepared and always very good with clients and families. The home is always clean and well maintained. Food is very good. All in all can't fault it.

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Review from A T (Wife of Resident) published on 21 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband really enjoys coming to Abney for day care on Wednesdays. He enjoys going on walks and loves the cinema. I am happy that the food is very well balanced - not too much stodge. I am also happy that the atmosphere is very clean and that there is no smell usually connected with care homes. I
am very satisfied with the care he receives from all the staff.

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Review from Geraldine (Dina) T (Sister of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first visit and I was very impressed by the standard and reception from staff at all levels.
I only put good on value because I just think these places are so expensive. I totally understand it is very difficult looking after people with dementia and you all do a grand job. It is very
difficult looking after people with dementia, everyone has to be so very patient and understanding. Thank you.

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Review from Susan B (Daughter of Resident) published on 7 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with everything. Thank you.

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Review from John (Son of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abney Court was a real find for me, having to find a care home for my mother who was suffering from dementia. I looked around a number of homes but none matched the facilities of Abney Court. She became a resident in October 2015 and since then the care she has received has matched my expectations.

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Review from C B (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Pleased with support mum has been given by all staff. Friendly and cheerful atmosphere. Meals appetising and plentiful. All areas very clean.

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Review from Elaine H (Daughter of Resident) published on 31 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found ourselves in the difficult situation of placing our mother, who has front temporal dementia into a care home. Fortunately in amongst all the horrors associated with care, we found Abney Court - thank god! A wonderful, fun and caring environment. Thank you on behalf of our mum xxx

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Review from Stephen M (Regular Volunteer) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed on overall standard of accommodation and staff.

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Review from S B (Civil Partner of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming environment for residents and visitors. Coffee shop concept really good. People want to come and visit. Rooms clean, extremely well appointed, very welcoming staff who learn all family names and visitors get a very warm welcome. Cannot fault the facilities but guests need encouragement
to take part. Food of a high standard.

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Review from J P W (Niece of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was one of the very first residents to stay here when it opened in 2015, so we have seen it grow and prosper into a wonderful, caring home. The staff are marvellous always have time to stop and have a conversation with you. I have had many laughs with them. They look after my aunt with such
meticulous care and its the first care home that my aunt has not complained about- keep up the good work!! I myself have no complaints regarding all staff cleaners, handyman, carers, management, cooks, they are all AMAZING!!

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Review from Simon H (Son of Resident) published on 10 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be happier with the care and attention shown to my Dad by everyone at Abney. They are compassionate, motivated, organised, skilled and full of fun. If I'd known that this was what care homes could be like I would have been a lot less nervous about embarking on my search for a new home for
my Dad.

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Review from Maggie (Wife of Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Abney Court provides it's residents with a warm, caring and safe environment. Nothing is too much trouble, whether it is catering for a family lunch in the private dining room or getting the family dog a drink of water.
My husband is receiving excellent care and because of this, is making a rapid
post-operative recovery. I can't speak highly enough about the staff and their friendly support for all residents. Only one improvement - Sky!!

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Review from Alyson D (Daughter of Resident) published on 26 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is an exceptional example of individualised.personal and compassionate care. They have looked after my mum with such kindness and put so much thought into how to make her stay with them happy and stimulating, always thinking about her welfare. They have shown the same degree of concern
to us as relatives and knowing mum has been so well cared for has helped the family deal with our difficult personal circumstances. The staff are warm, approachable and families are always welcome to be involved. A wonderful role model for the way care services should be run. Thank you from the bottom of my heart.

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Review from Marie (Daughter of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received has been excellent. All carers are very professional and friendly. The facilities are excellent and all the care staff have looked after dad brilliantly. My dad has enjoyed his short stay here. Thank you.

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Current Review Score: 9.6 (9.603)

Overview of Review Score

The Review Score of 9.6 (9.603) out of 10 for Abney Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.603 for Abney Court is calculated as follows: ( (254 Excellents x 5) + (63 Goods x 4) + (17 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 345 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Abney Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (89)

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Meet the Team (1)

Zoe

Zoe Smart

Job Title: Home Manager

I have 14 years of experience in adult social care and children's services.


I’ve worked hard through the years to gain skills and knowledge in many areas of health and social care for adults and children, and I have progressed through numerous roles over the years. Most recently, I achieved a registered manager’s role.


In this role, my focus is on ensuring we provide quality care and that residents and their families are happy. You need to have patience, good communication and listening skills and empathy. I love communicating with residents, their families and my colleagues. Every day I feel inspired to work alongside my team to provide good standards of care.


Knowing that we provide a positive environment and good quality of life for residents makes me proud in my role.