Welcome to visit the home at any time between the hours of 8 am and 10 pm
Camberley Manor has its own private car park for visitors to the home.
Camberley Manor has a Review Score of 9.9 (9.921) out of 10, based on 48 reviews in the last 2 years. Over all time Camberley Manor has 127 reviews.
Review from Bryan C (Son of Resident) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you so much for taking the time to leave such a heartfelt and thoughtful review. We're honored by your kind words and delighted to hear your experience of Camberley Manor has been positive. We always strive to provide the best care possible, and it's wonderful to know that our team's dedication, professionalism, and attention to detail have made a difference for you and your family. Your feedback means the world to us, and we're grateful for the trust you've placed in us to care for your Dad.
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Review from Linda N (Respite Resident) published on 15 January 2025
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you very much indeed for sharing feedback on your recent rehabilitation stay at Camberley Manor. We are so pleased to hear you enjoyed your stay and found our team supportive throughout. We wish you all the best upon your return home and we hope you will come and visit us in the future!
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Review from J L (Grandson of Resident) published on 15 January 2025
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
We are so thrilled to ready our review. Thank you for sharing your experience on the support and care we offer here at Camberley Manor. I will ensure your feedback is shared across our team. Thank you once again.
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Review from S H (Aunt of Resident) published on 14 January 2025
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for sharing such positive feedback on our home and team members. We are delighted to learn you re happy with the care your loved one is receiving. We look forward to continuing to meet and exceed your expectations.
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Review from Amanda L (Daughter of Resident) published on 14 January 2025
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you so much for sharing your feedback. We are delighted you are pleased with the care we are providing your loved one. I will ensure your wonderful review is shared with the wider team.
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Review from Priya M (Daughter of Resident) published on 14 January 2025
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for taking the time to leave a wonderful review of our home and the care your mum receives. We are pleased to hear you enjoy making use of our home's facilities including the cinema. It is a pleasure to care for your mum. We look forward to welcoming you back on your next visit.
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Review from Michelle M (Daughter of Resident) published on 12 December 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for taking the time to leave such a heart-warming review of your experience of Camberley Manor since your dear mum joined us. We are delighted your expectations have been realised, and we look forward to continuing to support your mum to live a fulfilling and enriched life in our care. Thank you for having trust in us; I will make sure your kind words are shared with our team.
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Review from Syeda K (Granddaughter of Resident) published on 10 December 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for your kind review. I am delighted to hear you had a great experience of our home and team members.
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Review from Naomi P (Granddaughter of Resident) published on 10 December 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Many thanks for taking the time to share your review. It is lovely to hear we exceeded expectations. It is a pleasure to care for your grandma here at Camberley Manor.
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Review from J D (Grandson of Resident) published on 10 December 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for sharing such a lovely review of our home. We are so pleased our homely atmosphere was apparent during your visit. Come back for a coffee (and obligatory cake!) whenever you like!
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Review from Stephen B (Son of Resident) published on 9 December 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for sharing your kind review of Camberley Manor. I will ensure your lovely words are shared with the wider team.
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Review from Sam M (Grandson of Resident) published on 2 December 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for such a heartwarming review of our home. We are delighted to have your nan with us and we are so pleased to support her to live a fulfilling and enriched daily life. We look forward to continuing to exceed your expectations and provide great care for your nan. I will ensure your lovely words are cascaded to the rest of the Camberley Manor family.
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Review from Grant F (Son of Resident) published on 19 November 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you very much for your kind review of our home. I will make sure the whole team receives your praise and feedback.
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Review from Gabriella G (Granddaughter of Resident) published on 19 November 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for your kind words. We are so pleased to hear of your positive experience and it was an absolute honour to care for your Granddad here at Camberley Manor.
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Review from Rebecca G (Granddaughter of Resident) published on 19 November 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
What a lovely review. Thank you so much for sharing. We were honoured your family chose us to care for your Granddad. Your kind words will be shared with the team at Camberley Manor.
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Review from Monique F (Daughter-in-law of Resident) published on 18 November 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Many thanks for taking the time to share your positive experience of Camberley Manor. Your kind words will be shared with the wider team who aim to deliver outstanding care to our residents each and every day.
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Review from Debbie G (Daughter-in-law of Resident) published on 18 November 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Firstly, thank you for putting your trust in us to care for your dear Father in Law. We are pleased to know that we were able to support you and your loved ones during such a difficult time. Your heartfelt words mean the world to our team who aim to deliver exceptional care to our residents. Thank you so much for taking the time to share your experience of Camberley Manor.
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Review from Anoop V (Husband of Resident) published on 18 November 2024
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Overall Experience
5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you so much for taking the time to share your experience since your dear wife joined us earlier this year. At Camberley Manor, we strive to welcome not just our residents but their loved ones into our TLC Family, and we are so pleased to hear you very much feel part of it. We look forward to continuing to realise your expectations and welcome your continued feedback in the future. I will ensure your comments are shared with the wider team. Thank you once again.
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Review from Fiona W (Daughter-in-law of Resident) published on 13 November 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you so much for your heartfelt review. We are thrilled to hear that your mother-in-law is happy and settled at Camberley Manor. Our dedicated team hard to provide the best care possible, and it's wonderful to know their efforts have made such a positive impact on your family. Your recommendation means the world to us. If you ever have any feedback or need assistance, please don't hesitate to reach out. Thank you again.
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Review from K S (Friend of Resident) published on 10 October 2024
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5.0 out of 5
Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor
Thank you for such a lovely review. We are delighted you enjoyed the birthday celebrations hosted for your dear friend. I will ensure your kind words are shared with the wider team.
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The Review Score of 9.9 (9.921) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.921 for Camberley Manor is calculated as follows: ( (531 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 573 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Aug 2018
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Job Title: Home Manager
Joined: 2024
Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.
Job Title: Care Service Manager
Joined: 2022
My name is Albert Joy and I joined Camberley Manor in October 2022 as Care Services Manager.
I am a Registered Nurse qualified from India in the year 2010. Since then I have worked for more than 8 years in both in-hospital and pre-hospital settings in India, Dubai and UK. I am mostly experienced in accidents and emergencies and my recent job was as a Deputy charge nurse at NHS UK where I further developed my clinical and leadership skills.
My aspiration to join the TLC group is to work with an organisation which aims to create an excellent workplace and team in order to deliver a high standard of service to the residents
Job Title: Business Development Manager
Joined: 2023
I joined Camberley Manor Care Home in 2023. Previously I worked in the hospitality industry where I was responsible for managing high-end corporates, private events and weddings. I have 10 years of experience in curating events just the way my clients want it. I entered the care industry during a pandemic and since then I have never looked back. My experience in delivering domiciliary care and being based in a newly commissioned care home provided a wealth of experience and I feel very passionate about supporting families in their search for the right home.
I am delighted to be a part of Camberley Manor Care Home, an award-winning care home located in the affluent region of Surrey that provides person-centric dementia, residential and nursing care in a peaceful and warm environment.
Job Title: Hotel Services Manager
Joined: 2021
I began my TLC journey in May 2021 as the Head Chef at Camberley Manor. I worked in the industry for the previous 10 years before joining and was drawn in by the Values of Truth, Love and Compassion.
My Passion has always been cooking and making people smile with food, I completed my studies in Hospitality management and professional cookery at college and started working at the age of 15 as a ‘tea lady’. I believe that the elderly should have an outstanding experience at every mealtime with the correct level of nutrition.
During the year 2022, I was recognised as the Great British Care Chef of the Year for the South region and came in 1st place for the South-East Region for the National Association of Care Catering, care chef of the Year competition, not to mention being placed in the final for the National Care Awards. I am so proud of these achievements and decided at this point in my Chef career that it was time to hang up my Jacket.
As I begin my journey now as the Hotel Service Manager I wish to achieve outstanding services across the whole home, ensuring that our residents are at the heart of everything we do.
Job Title: Finance and HR Manager
Joined: 2023
I am Salika Handi, an accomplished Finance and HR Manager with over 15 years of experience in the banking and hospitality industries across the UK, Qatar, and Sri Lanka. With a diverse professional background that includes significant tenures at HSBC, Qatar Airways, and Hertfordshire Council, I refined my skills in financial management and hospitality services to deliver exceptional results. I possess dual Master’s Degrees, including an MBA from Kingston University and an MBS from Colombo University. I bring a wealth of expertise to my role at TLC, having joined in December 2023 with the aim of ensuring the seamless operation of Finance and HR functions. My dedication to resident happiness and well-being is evident in my commitment to providing top-notch care and hospitality to all individuals, including residents, their families, and visitors alike. My dedication to cultivating a welcoming and nurturing atmosphere aligns perfectly with TLC’s core values of Truth, Love, and Compassion, which I consistently embody in all my endeavours.
Job Title: Head Chef
Joined: 2024
Meet Harry Tucker, our exceptional Head Chef at Camberley Manor Care Home! Harry joined TLC in January 2024, bringing a wealth of experience from his previous roles. He spent 5 years with Caring Homes, starting as a Sous Chef at Home of Compassion before becoming Head Chef at both Horsell Lodge and Dormy House.
In his current role, Harry leads a fantastic team of Chefs and Catering Assistants, ensuring residents' dietary needs are met with meticulous care, planning diverse and delicious menus, and valuing resident feedback.
Renowned for his culinary skills and dedication, Harry creates meals that delight our residents every day. Outside of work, he loves spending quality time with his family, attending cricket matches with his dad, and swimming.
Job Title: Office Manager
Joined: 2022
My name is Dimpal Gadher. I have worked in the care sector for the last 12 years.
I have joined TLC in May 2022, initially, as a Head Housekeeper. Within my job I have been provided a wealth of support and opportunities to achieve my goals. I am now Onboarding Champion, Manual Handling Champion and Engagement Champion in Camberley Manor.
In April 2023 I was offered the role as Admin Assistant and have since been promoted to Office Manager. I love to see the families of our residents and build close bonds with them.
In my free time, I enjoy listening to Bollywood music and of course love to spend quality time with my Family.
Job Title: Customer Service Supervisor
Joined: 2024
Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.
What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.
