Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
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9.9 129 Reviews
  • Camberley Manor, Camberley
At Camberley Manor, the dedicated and committed team focus on delivering the most exceptional residential, nursing and dementia care that really makes a difference to residents lives and their families.

From residents who simply require a little assistance day-to-day, to others who benefit from more support or assistance, the quality of the care delivered by the team of carers and nurses, lead by an established and experienced management team, is at the heart of it all. With individual care creating a feeling of being at home, the team focus on maintaining lifestyle choices to support residents enjoy fulfilling and stimulating lives with care and support to retain and promote choice, personal preferences and independence.

The beautiful and tastefully decorated home offers an inviting homely environment, maintained to a high standard, with stunning landscaped gardens, easily accessible with thoughtful all year around planting, seating and lounge areas throughout the home offering company or quiet places to enjoy with guests and visitors, along with additional features such as a hair and beauty salon, a pub, a cinema and a putting green, all make Camberley Manor a special place.

Ideally situated in the beautiful area of Surrey Heath, with easy access to numerous local towns and villages the home keep residents connected to the community with engagement from local visitors and organisations involved with the home.

Camberley Manor welcome visitors to experience just what makes Camberley Manor the place to choose for care.

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Care Provided by Camberley Manor

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Girlie Braga (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 4

Funding & Fees Guide for Camberley Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm


  • Parking

  • Camberley Manor has its own private car park for visitors to the home.


Camberley Manor Reviews (129)

Total of 129, showing 21-40
9.9

Camberley Manor has a Review Score of 9.9 (9.916) out of 10, based on 50 reviews in the last 2 years. Over all time Camberley Manor has 129 reviews.

Overall Experience

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Review from Fiona W (Daughter-in-law of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked at about 8 care homes in the area, but knew as soon as I walked into Camberley Manor that this was the one I really wanted my 91 year old mother in law to move into. I immediately picked up on the warmth of the staff, the cleanliness and how professional the staff were.
We waited until a room
came up and moved her in and I just felt relief that she was safe and in the best possible place.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for your heartfelt review. We are thrilled to hear that your mother-in-law is happy and settled at Camberley Manor. Our dedicated team hard to provide the best care possible, and it's wonderful to know their efforts have made such a positive impact on your family. Your recommendation means the world to us. If you ever have any feedback or need assistance, please don't hesitate to reach out. Thank you again.


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Review from K S (Friend of Resident) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A visit today to celebrate my friends 95th birthday. A very enjoyable and delicious lunch followed by wonderful entertainment, sing-a-long and birthday cake. The most delicious cake ever tasted. The staff are all so lovely with the residents and enjoyed the the live singing and dancing.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a lovely review. We are delighted you enjoyed the birthday celebrations hosted for your dear friend. I will ensure your kind words are shared with the wider team.


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Review from G M (Granddaughter of Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have experienced such a warm welcome and high levels of care for my grandfather. Before his move, he hated the idea of a care home but after the first night he said he doesn't ever want to leave. The staff are just so calm. Caring and kind, and the facilities are amazing.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to share your wonderful review of Camberley Manor. The team pride themselves on offering a warm and welcoming environment for all our residents and their loved ones, so we are delighted your experience has been so positive. Thank you once again.


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Review from Phil J (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Camberley Manor has provided excellent care for my mother who has now been a resident for over 2 years. Mum arrived at CM with a serious abdominal wound and was immobile. Today she is able to get around in her electric wheelchair and loves the garden. Mum is also able to walk a few steps due to excellent
physio.
Mum has had some moments of quite serious unwellness but the staff have always rallied to her aid and gone the extra mile to get mum the medical support she requires.
Mum has developed real friendships with staff and residents and is very content. She feels safe at CM and if she has had to go to hospital she has been very happy to get "home".
CM has shown tolerance and patience when family members might have been over-worried or stressed at certain times. This is a real skill.
CM is a friendly, professional, caring, and highly competent home and has given my mother and indeed the whole family a huge amount of support and care. We are truly grateful.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind words. We're so pleased to hear that you find our nursing and care staff amazing. Our team members are dedicated to going above and beyond for our residents and their relatives. Your feedback means a lot to us and reinforces our commitment to maintaining a well-run and compassionate care home.


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Review from Simon H (Son of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's only been a few days since my mother and family selected The Manor as her new Home. We call it "The Manor" because it is not a nursing home, it is her new home. I didn't realise the meaning of the sales pitch and the words "We don't use agency staff". Only a week into my mother having moved in,
I now realise that the workforce is a family with close connections with not just the residents but also a team as a whole. This makes it work so well.
Food is an important part of a person's life and with my mother having special food preparation needs I have been blown away by the lengths the team goes to to ensure she gets to sample the excellent food. An example of this is that at the weekend the home had an open day and without asking and in such a natural way, a preparation of the BBQ was offered. Inclusive life supported by the Team at The Manor.
Would I recommend The Manor - no - that isn't enough. Would I shout and scream about how great it is.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a fantastic review of our team here at 'The Manor' as you fondly refer to us. Our team work tirelessly to embody our values of Truth, Love and Compassion everyday for our residents and their loved ones. To learn of your experience means the world and I will ensure your kind words are shared with the team members. It is a pleasure to support your Mum here.


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Review from Phil M (Son of Resident) published on 7 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had to go into hospital after a fall in her home. She was not safe living on her own, and in mum's best interests, we started looking at care homes. After looking at quite a few we settled on Camberley Manor. It all was taken care of. The manager came to see mum in a hospital to see her and assess
her needs. From there mum was picked up from the hospital and brought to Camberley Manor [As respite first to see if she liked it] she then became a resident that was a year ago. The carers there are such wonderful people and the care mum receives is amazing, I don't have the words to say how caring and gentle they are. Mum sees them as part of her family. The team they have on the different floors remain the same so there is continuity and they know mums needs before she does. I can't speak highly enough and would like to give a special mention to the Team Leader and her team on the Tulip Floor. Thank you I couldn't have picked a better care home. Thank you so much.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such heartwarming feedback on your experience since Mum joined us at Camberley Manor. We are thrilled to learn that the outstanding care provided by our Tulip team has not gone unnoticed. It is a pleasure and honour to care for your Mum here and to be considered as part of her family is the greatest compliment we could receive, thank you!


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Review from Richard S (Son of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care leaves me with confidence that my mother is safe and physically and medically cared for. Staff are considerate and rigorous. They are accessible if I call or email and are always responsive to my questions.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to review Camberley Manor. We are so pleased to hear your kind words about the home and care provided for Mum. I will share your positive comments with the rest of the team.


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Review from J D (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Camberley Manor has been so helpful and supportive from the first phone call they all understand how important it was for us to have a safe, happy new home for my Dad. Dad needed urgent care and support and we are so thankful and impressed by how the team has helped us at such short notice
and with such urgency.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for your wonderful review, a true reflection of what we aim to deliver here. It is a pleasure caring for your loved one and I will ensure your praise is shared with the wider team.


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Review from B P (Relative of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent! Very good service. Will come over a day soon.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for such a great review of our home. We are delighted to learn how pleased you are with your loved one's care. I will ensure your kind comments are shared with the rest of the team.


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Review from R B (Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Camberley Manor Care Home is a home from home... I can't fault it. Carers and staff are friendly and helpful with a smile whenever asked for help. Meals are varied and tasteful. Activities organised should interest all. There is a lovely garden with walkways for residents to enjoy. Relatives visiting
say they feel welcome to visit. The home feels a happy place.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

What a lovely review, thank you! It is a pleasure to have you with us and part of our Camberley Manor family. We look forward to continuing to support you and provide a great experience. I will share your lovely feedback with the team as they will be thrilled.


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Review from M P (Wife of Resident) published on 2 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional service. Slight misguidance with regard to cost and payment. Otherwise excellent.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing your great review of Camberley Manor Care Home, it's appreciated. During our initial conversation, we provided a guideline fee prior to a pre-admission assessment and are then able to confirm costs once we have a full and comprehensive understanding of your loved one's needs. In this case, there was a small increase agreed with you which was also impacted by a preference for a premium room, which we were pleased we could accommodate on this occasion. We are delighted you are happy with the room and the service and care we provide. We look forward to continuing to provide excellent care.


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Review from Martin D (Son of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Camberley Manor at the beginning of Dec. 23. From the first second she was made to feel welcome. All of the staff were most welcoming and attentive.
Before choosing Camberley Manor I visited 12 other homes in the area and visited Camberley Manor 3 times before deciding on Camberley
Manor. My decision was never regretted. My contact with the home was excellent. On calling to discuss Mum's care I always received excellent information. When visiting I was always greeted by my first name and made to feel welcome.
Camberley Manor has a fantastic system that allows me to log on and see all of mum's medical and behavioural notes which were constantly updated. This was most reassuring since I live abroad. Mum had mobility issues and refused walking aids. (She did not need them) However, Camberley Manor worked with a physiotherapist who did a fantastic job in getting Mum mobile and accepting a walking stick!
Full marks to Camberley Manor.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to leave us a review and your kind words. It was an honour to have Mum with us and to read the feedback about your positive experience is touching. We are delighted you were pleased with the service provided by our onsite physio also. I will ensure your comments are shared with the team.


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Review from L F (Son of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care and staff that work at the home, I was so glad that my Mum was accepted into Camberley Manor. Having seen her settle in gives us great piece of mind that she is in such a good place and receiving the best care. Highly recommend!

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing such a lovely review of your experience since Mum joined us. It is a pleasure to have her with us and we are delighted at your comments which we will certainly share with the team involved in her care.


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Review from Martin W (Son of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities at Camberley Manor are excellent. The variety of activities that are available each week is outstanding. My Dad enjoys yoga, Thai chi, keep fit, the book club, and even some dancing. The standard of care and the regular communications and updates are particularly valuable.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you so much for taking the time to review us. We are delighted you are happy with the care your father is receiving. It is a pleasure to have him with us and we look forward to continuing to deliver an outstanding service for him and yourselves.


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Review from Susan W (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Camberley Manor for over two-and-a-half years. As I live abroad, I have not been able to visit her as much as I would like, but I have been able to keep in touch via the home's excellent, and usually daily, updates on their Facebook page. Through the photos and videos posted
there, I could see her taking part in the many and varied activities which the home organises, and witness the delight on her face at the visits from therapy animals, or singing along to songs from times gone by! The staff are very observant and attentive, and soon got to know my Mum well and treat her as the individual she is. Unfortunately, my Mum's dementia is severe and has become progressively worse, which poses considerable challenges that the staff have dealt with, with huge flexibility, insight, and compassion. Camberley Manor has truly become my Mum's real home in her - and in our - hour of need.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind and heartfelt feedback about the care Camberley Manor has provided for your Mum. It truly means the world when relatives notice the special care and attention our team members offer our residents and your loved ones, and we are so pleased you feel supported. We will ensure your lovely words are shared with the team.


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Review from Kim P (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Camberley Manor for over a month now! All the Carers and staff are familiar with Mum and her needs already. I have found all the staff extremely professional and caring! Lots of activities to keep Mum interested. I would highly recommend the home to others!

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your lovely review. We are so pleased you are happy with the care Mum is receiving and we love having her as part of the Camberley Manor family. I will ensure your kind words are shared with the team.


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Review from S B (Daughter of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Camberley Manor for urgent respite care and this was her first experience of a care home. She loved it here and could not fault the care she received. She was warmly welcomed and treated with kindness and respect. I wouldn't hesitate to recommend Camberley Manor to others.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind words and feedback on the care your mum has received since joining our home. We are so pleased she decided to stay on and we look forward to watching her continue to enjoy life at Camberley Manor. We will share your lovely comments with the team.


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Review from Ken C (Husband of Resident) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manor made the transfer from the hospital to a care home very smooth and helped the family with what was a very difficult time. Every effort has been made to help my wife settle in and enjoy her surroundings. The staff could not be more helpful and always make the family and visitors welcome.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you Ken for your kind feedback about your experience in our home and it is lovely to hear our team delivered exceptional care. We will ensure this is shared with our team members involved in your wife's care.


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Review from E B (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff on the front desk are always chatty and friendly and give a very warm welcome when I visit.
Management has always been approachable and has helped to sort out any hiccups that have occurred with my mother's care.
The welfare team provides a varied and busy timetable of appropriate activities
and they always encourage my mother to take an active part. The trips out have been most enjoyable and I’ve always been happy to assist.
The managers and staff who organised the tea party for my mother’s 100th birthday went above and beyond, I was very grateful for their dedication.
My main concern is the lack of care staff at busy times of the day,( mornings) when residents need most assistance. I feel that this is an issue for management as the care staff do their best to cover all bases. My observation has been that on occasion my mother has remained in her nighty until late morning and there are too few staff to help residents, who need it, use the toilet.
Trust this review is helpful.

Reply from Girlie Braga, Manger at Camberley Manor

Thank you for your comments which we very much value and appreciate. As discussed and consequently resolved during our recent care review for your mother, we addressed your feedback and have a solution in place that you are happy with. We look forward to continuing to work with you in the future to ensure we are achieving excellence in our levels of care.


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Review from Barbara W (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Camberley Manor Care Home since March 2024, her care has been fantastic and made her life so much better, she's made lots of friends and joined in the numerous activities they provide, whenever I see her, which is at least three times a week, all of the staff are so friendly and are
always willing to help in any way they can.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for your kind feedback, Barbara. We are delighted you are pleased with the care provided for Mum since she joined the home.


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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Camberley Manor is calculated as follows: ( (550 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 597 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Girlie

Girlie Braga

Job Title: Home Manager

Joined: 2024

Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.


Albert

Albert Joy

Job Title: Care Service Manager

Joined: 2022

My name is Albert Joy and I joined Camberley Manor in October 2022 as Care Services Manager.


I am a Registered Nurse qualified from India in the year 2010. Since then I have worked for more than 8 years in both in-hospital and pre-hospital settings in India, Dubai and UK. I am mostly experienced in accidents and emergencies and my recent job was as a Deputy charge nurse at NHS UK where I further developed my clinical and leadership skills.


My aspiration to join the TLC group is to work with an organisation which aims to create an excellent workplace and team in order to deliver a high standard of service to the residents


Joanne

Joanne Anderson

Job Title: Business Development Manager

Joined: 2023

I joined Camberley Manor Care Home in 2023. Previously I worked in the hospitality industry where I was responsible for managing high-end corporates, private events and weddings. I have 10 years of experience in curating events just the way my clients want it. I entered the care industry during a pandemic and since then I have never looked back. My experience in delivering domiciliary care and being based in a newly commissioned care home provided a wealth of experience and I feel very passionate about supporting families in their search for the right home.


I am delighted to be a part of Camberley Manor Care Home, an award-winning care home located in the affluent region of Surrey that provides person-centric dementia, residential and nursing care in a peaceful and warm environment.


Jade

Jade Smith

Job Title: Hotel Services Manager

Joined: 2021

I began my TLC journey in May 2021 as the Head Chef at Camberley Manor. I worked in the industry for the previous 10 years before joining and was drawn in by the Values of Truth, Love and Compassion.


My Passion has always been cooking and making people smile with food, I completed my studies in Hospitality management and professional cookery at college and started working at the age of 15 as a ‘tea lady’. I believe that the elderly should have an outstanding experience at every mealtime with the correct level of nutrition.


During the year 2022, I was recognised as the Great British Care Chef of the Year for the South region and came in 1st place for the South-East Region for the National Association of Care Catering, care chef of the Year competition, not to mention being placed in the final for the National Care Awards. I am so proud of these achievements and decided at this point in my Chef career that it was time to hang up my Jacket.


As I begin my journey now as the Hotel Service Manager I wish to achieve outstanding services across the whole home, ensuring that our residents are at the heart of everything we do.


Salika

Salika Handi

Job Title: Finance and HR Manager

Joined: 2023

I am Salika Handi, an accomplished Finance and HR Manager with over 15 years of experience in the banking and hospitality industries across the UK, Qatar, and Sri Lanka. With a diverse professional background that includes significant tenures at HSBC, Qatar Airways, and Hertfordshire Council, I refined my skills in financial management and hospitality services to deliver exceptional results. I possess dual Master’s Degrees, including an MBA from Kingston University and an MBS from Colombo University. I bring a wealth of expertise to my role at TLC, having joined in December 2023 with the aim of ensuring the seamless operation of Finance and HR functions. My dedication to resident happiness and well-being is evident in my commitment to providing top-notch care and hospitality to all individuals, including residents, their families, and visitors alike. My dedication to cultivating a welcoming and nurturing atmosphere aligns perfectly with TLC’s core values of Truth, Love, and Compassion, which I consistently embody in all my endeavours.


Harry

Harry Tucker

Job Title: Head Chef

Joined: 2024

Meet Harry Tucker, our exceptional Head Chef at Camberley Manor Care Home! Harry joined TLC in January 2024, bringing a wealth of experience from his previous roles. He spent 5 years with Caring Homes, starting as a Sous Chef at Home of Compassion before becoming Head Chef at both Horsell Lodge and Dormy House.


In his current role, Harry leads a fantastic team of Chefs and Catering Assistants, ensuring residents' dietary needs are met with meticulous care, planning diverse and delicious menus, and valuing resident feedback.


Renowned for his culinary skills and dedication, Harry creates meals that delight our residents every day. Outside of work, he loves spending quality time with his family, attending cricket matches with his dad, and swimming.


Dimpal

Dimpal Gadher

Job Title: Office Manager

Joined: 2022

My name is Dimpal Gadher. I have worked in the care sector for the last 12 years.


I have joined TLC in May 2022, initially, as a Head Housekeeper. Within my job I have been provided a wealth of support and opportunities to achieve my goals. I am now Onboarding Champion, Manual Handling Champion and Engagement Champion in Camberley Manor.


In April 2023 I was offered the role as Admin Assistant and have since been promoted to Office Manager. I love to see the families of our residents and build close bonds with them.


In my free time, I enjoy listening to Bollywood music and of course love to spend quality time with my Family.


Crystal

Crystal Degracia

Job Title: Customer Service Supervisor

Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.