Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
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9.9 129 Reviews
  • Camberley Manor, Camberley
At Camberley Manor, the dedicated and committed team focus on delivering the most exceptional residential, nursing and dementia care that really makes a difference to residents lives and their families.

From residents who simply require a little assistance day-to-day, to others who benefit from more support or assistance, the quality of the care delivered by the team of carers and nurses, lead by an established and experienced management team, is at the heart of it all. With individual care creating a feeling of being at home, the team focus on maintaining lifestyle choices to support residents enjoy fulfilling and stimulating lives with care and support to retain and promote choice, personal preferences and independence.

The beautiful and tastefully decorated home offers an inviting homely environment, maintained to a high standard, with stunning landscaped gardens, easily accessible with thoughtful all year around planting, seating and lounge areas throughout the home offering company or quiet places to enjoy with guests and visitors, along with additional features such as a hair and beauty salon, a pub, a cinema and a putting green, all make Camberley Manor a special place.

Ideally situated in the beautiful area of Surrey Heath, with easy access to numerous local towns and villages the home keep residents connected to the community with engagement from local visitors and organisations involved with the home.

Camberley Manor welcome visitors to experience just what makes Camberley Manor the place to choose for care.

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Care Provided by Camberley Manor

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Girlie Braga (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 4

Funding & Fees Guide for Camberley Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm


  • Parking

  • Camberley Manor has its own private car park for visitors to the home.


Camberley Manor Reviews (129)

Total of 129, showing 41-60
9.9

Camberley Manor has a Review Score of 9.9 (9.916) out of 10, based on 50 reviews in the last 2 years. Over all time Camberley Manor has 129 reviews.

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Review from Beverley C (Daughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been staying as a respite resident but may have to stay permanently. I saw a few care homes whilst looking for the right care for my mum. Camberley Manor lives up to its name luxury. The staff are amazing and attentive from the office staff, laundry, cleaners, chefs, hairdresser, carers
and nurses. I have no concerns leaving my mum when I visit and know she is getting the very best care and support. The gardens are lovely and the bistro is lovely to take mum for a coffee. Camberley Manor provide activities for the residents and are great at trying to get the residents to participate. I always feel very welcome when I arrive and the whole place gives off a warm happy atmosphere in what could be a very challenging environment at times I’m sure. My mum seems very settled with her environment and with the staff and if I had to go into care I would want Camberley Manor to be the place I go to, can’t thank the staff enough.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Hi Beverley, Thank you so much for taking the time to leave feedback on your experience of Camberley Manor. It is heartwarming to read your kind review and we will ensure this is shared with team members involved in your Mum's care.


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Review from Penny B (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Camberley Manor for over two years and her dementia has progressively become more challenging. Throughout all of this the staff have cared for her with professionalism (nursing care and everyday care) and compassion and have given her a home where she can feel loved and safe.
The staff have the capacity to see beyond the dementia and recognise and value the person underneath.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Penny, thank you for your kind review. We are so pleased to know you are happy with the care your Mum has received since joining our home. We will ensure your lovely feedback is shared with the team and Mum's key workers.


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Review from Debbie C (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for nearly a year and on Friday the staff organised a surprise birthday for her.
I cannot thank them enough, they went over and above in every aspect.
Decorations, entertainment, food and drink.
They certainly made it a memorable afternoon.
I cannot recommend Camberley Manor
enough it feels like a 5* hotel and I am so grateful my mother is there.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for taking the time to leave a review for Camberley Manor. We are so pleased to hear you are pleased with the care we are providing for Mum since she joined us. Her birthday celebrations were certainly memorable and we were delighted to throw her such a fitting party! We have shared your kind words with the team.


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Review from Mike H (Son of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I have been delighted with Camberley Manor since our 97-year-old father moved in at the start of November.
All of the staff are unfailingly helpful and cheerful. The care staff deal with his various issues - medication, mobility, hearing, comprehension, etc - with great attention and
understanding. They work hard to improve his quality of life by getting him out of his room and involved with activities.
We are pleased to give the home the high recommendation it deserves.

Reply from Jutta Staude, Manager at Camberley Manor

Thank you so much for the lovely feedback, it is great to see how happy you are with your dad's care. I will make sure to share your comments with the team, as they will be delighted with your praise.
Thank you.


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Review from Eddie M (Brother-in-law of Resident) published on 27 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It became obvious roughly three weeks ago that my sister-in-law needed to move into a nursing home in the Camberley Area and I started to ‘research’ possibilities and in fact visited eight different homes. I was warmly welcomed on arrival at Camberley Manor and spent one and a half hours not only being
shown around this beautiful home, but receiving lots of information about how they care for their residents. The staff, none of which are agency, were very friendly and I felt that my sister-in-law would receive caring and loving attention if she came here. In my opinion Camberley Manor must rate as five star and from what I have seen the weekly activities laid on for the residents are excellent. My sister-in-law has a beautiful room with a large en suite wet room for easy showering, which certainly is superior to some of the other potential homes I visited. I would strongly recommend Camberley Manor.

Reply from Joanne Anderson Woodley, Community Development Manager at Camberley Manor

Thank you for sharing this positive feedback on our home, team and your experience of Camberley Manor. It is a pleasure to support your sister-in-law and it's been wonderful to watch her flourish within the home since joining us, partaking in many of our activities and enjoying outings. We are proud and privileged that you chose our home for your loved one. I will ensure your kind words are shared with the team members delivering exceptional care.


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Review from Rosa G (Daughter of Resident) published on 4 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad stayed at Camberley Manor to rehabilitate after a long stay in hospital where he was bed-bound. The booking in process from being shown around to the transfer from the hospital went very smoothly. The facilities at Camberley Manor are exceptional: his room was light, airy and spacious with a
tv and en-suite. The level of care provided is of a very high standard with safety measures such as sensor mats to prevent falls in place. All staff are very caring, positive, kind and helpful. The Physio worked wonders on my Dad’s mobility. He was unable to walk without falling the first few days and left walking with a stick so he made a massive improvement in 6 weeks. The outdoor facilities are amazing. There are gorgeous gardens in which to relax, BBQs, a fish pond, crazy golf and more. There are daily fun activities for all residents to participate in some of which my dad did and thoroughly enjoyed especially The Gardening Club and the Quizzes. I cannot recommend Camberley Manor highly enough.

Reply from Mario Marzolini, Community Development Manager at Camberley Manor

Thank you for such wonderful feedback regarding your Father's stay with us. It was a pleasure to have him with us and we are delighted to hear how the in-home services here supported his improved mobility and confidence. Positive feedback helps to ensure we recognise our team members doing an amazing job supporting our residents.


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Review from J E (Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for over 7 months and I now consider Camberley Manor my new home. The staff are fabulous and so caring. The respect I am given is exactly what I would expect from the TLC Care group. I’m made to feel independent whilst having the support if I need it.
The food is lovely and the well-being
girls work so hard, the entertainment is such fun.
All the staff are helpful and nothing is too much trouble. so helpful in the moving-in process and the unit manager is incredibly helpful.

Reply from Jutta Staude, Manager at Camberley Manor

Thank you so much for this lovely feedback, I was delighted to read how happy you are with our service at Camberley Manor.


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Review from Neil S (Son of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Camberley Manor for about 20 months until she recently passed away. She had quite bad dementia for the last 6-9 months and was bed-bound for about the last 3 months. In all her time at Camberley Manor, I found the care to be first-rate, the staff to be caring and attentive, and the
communication excellent. The best recommendation I could give is that, if I needed to go into a care home someday, I would not hesitate in considering Camberley Manor as an option.

Reply from Mario Marzolini, Community Development Manager at Camberley Manor

Dear Neil,
Thank you so much for your kind words. It was our pleasure and honour to support your mother here at Camberley Manor. We strive to provide the best care we can and we are so happy you were more than satisfied with what we tried to achieve.


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Review from Sue C (Niece of Resident) published on 14 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Towards the end of February, my aunt arrived at Camberley Manor Care Home and has settled well into this lovely establishment, set in beautiful surroundings. At all times when visiting, my sister and I note the great care and consideration of all the team on Clover ward. They treat our aunt, all the
residents and families with respect and it is such a pleasure to visit and be greeted so warmly.
I am impressed with the communication from the nurse managers on the ward, always keeping us informed of any issues. It has been such a relief to find such a great home for her knowing she is well looked after in all respects. Thank you.

Reply from Mario Marzolini, Community Development Manager at Camberley Manor

Dear Sue,
Many thanks for your kind words. We strive to make sure Camberley Manor ensures our resident's journey is one of respect, dignity and care. It means a lot when the family notice. Thank you.


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Review from L T (Daughter-in-law of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely and warm and clean. Staff are exceptionally friendly and attentive, nothing is too much trouble. They give us peace of mind.

Reply from Mario Marzolini, Community Development Manager at Camberley Manor

Thank you for your kind words. It's feedback like this that helps us continue to grow and provide outstanding care to our residents.


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Review from S A (Granddaughter of Resident) published on 23 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service we as a family received, was outstanding. It exceeded our expectations of a typical care home. The management team bent over backwards to accommodate the needs of my grandma and get her out of hospital and settled, incredibly quickly. They continued to support us as a family, throughout
her stay. The nursing team who cared for my grandma were attentive, knowledgeable, kind and empathic. We knew she was in the best care and this provided us as a family with enormous relief. The home itself is immaculately presented, well maintained and provides a clean attractive hotel like feel, for those who both live there and visit. My grandma was never keen on going into a care home, but when she viewed Camberley Manor, she immediately liked the place, its atmosphere, its facilities and the friendly, gentle staff who work there. I can't recommend Camberley Manor highly enough. We will be forever grateful to the whole team who cared for my grandma so well.

Reply from Mario Marzolini, Business Development Manager at Camberley Manor

Thank you so much for your kind words. It was an honour and pleasure to support you all and especially to have our wonderful team look after your grandma. Your thanks will be passed onto the team.


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Review from Lisa B (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Camberley Manor is a very relaxed and caring place to be when visiting. I am sure it is for the residents too! It feels like nothing is too much trouble. It has a lovely, cosy and inviting atmosphere. Friendly and welcoming. Compassionate and caring. It is decorated in warm and cosy shades, bright and
light. Everywhere looks new and is very clean.

Reply from Sarah Carroll, Manager at Camberley Manor

Thank you for your lovely, kind words. We are very lucky here at Camberley Manor to have the facilities and the team to continue to provide excellent care for our residents.


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Review from Steve B (Son of Resident) published on 30 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although Mum has only moved into the home this month, it has been evident to me, from the few visits I have made, how attentive and available all the staff are. The building and gardens are also maintained to a high standard, and the quality of the food provided is also very good.

Reply from Sarah Carroll, Manager at Camberley Manor

Thank you, Steve, for some lovely feedback. We are immensely proud of our team here at Camberley Manor and the continued care they give to our residents. Your feedback really does mean alot to us all here at Camberley. Take care.


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Review from D C (Daughter-in-law of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a very good feeling when we went for our first visit, everyone was so friendly. My father-in-law has settled in so well and I can't thank the staff enough for everything they do for him.

Reply from Sarah Carroll, Manager at Camberley Manor

Thank you for your lovely feedback. I'm so glad that Dad has settled well and we will continue to provide outstanding care for him going forward.


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Review from T C (Sister of Resident) published on 15 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, are so impressed with Camberley Manor Care Home. No one ever wants to be in a position where they have to put a loved one in a care home. We are so grateful that the transition has been so smooth and, of course, that's down to the wonderful team of carers and staff that you have.

Reply from Sarah Carroll, Manager at Camberley Manor

Thank you for your lovely feedback, we appreciate your comments about our wonderful staff here at Camberley Manor. We will continue working at a high standard for your father.


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Review from C T (Sister of Resident) published on 11 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the home are extremely attentive and helpful. It couldn't be any better. The home is always very clean and well maintained.

Reply from Mario Marzolini, Business Development Manager at Camberley Manor

Thank you so much for your kind words, the team here work hard to provide an ideal environment for our residents and families. It means a lot when a family member is happy.


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Review from Deborah T (Daughter-in-law of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to Camberley Manor Care Home after leaving hospital in a very frail condition, the care she has received since then has been outstanding. The staff are professional, friendly and caring and as a result of this my mother-in-law is becoming stronger and very settled.
Thank you to
everyone, you are all very much appreciated.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

What a lovely review! Thank you so much. We really do pride ourselves on the care and family feel of our lovely home.


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Review from Tracey M (Granddaughter of Resident) published on 2 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Camberley Manor for the unique care provided for my Nan for the last few important years of her life. The carers, nurses, receptionists, cleaners chefs, activities, managers, and everybody who make the home such a family unit. When choosing a home for your loved
one, you hope you have made the right decision. We definitely did that when we chose Camberley Manor. Hats off to all of you for your care, commitment, and compassion. Thank you so much.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Hi Tracey. What a lovely review, we will be sure to pass this thanks onto everyone at the Camberley Manor family.


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Review from Simonne B (Daughter of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Camberley Manor Care Home for a month. Although it has only been a relatively short time for Mum to adjust to her new home, it is clear to us as a family that she is in very capable and loving hands! The staff have been amazing and so helpful throughout and I would just
like to thank you all for being so kind, so helpful and so professional. I personally could not ask for more. Truly outstanding!

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Thanks, Simonne! What a lovely review. We love being able to care for Mum and making sure she is engaged daily.


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Review from Jason M (Son of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent his last few weeks at Camberley Manor Care Home, and they were fantastic.
The care home facilities are brilliant, the home is kept ultra-clean and Covid friendly. The staff at Camberley Manor are exceptional, I couldn't have asked for more caring staff to look after my dad in his time
of need. The management and all the staff that work with them went well above and beyond. They care, not just for the resident but also for the family, and it made such a big difference to us as a family. What makes a care home special is when the staff really care, are passionate about service and always take the time to check everything is ok and if they can do anything.
Thank you all from all of us.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Thank you so much for such a lovely review. Looking after your father was an absolute pleasure, and we always look to go above and beyond not only for the resident but family too. Please do let us know if we can support you at all with anything in the future


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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Camberley Manor is calculated as follows: ( (550 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 597 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Girlie

Girlie Braga

Job Title: Home Manager

Joined: 2024

Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.


Albert

Albert Joy

Job Title: Care Service Manager

Joined: 2022

My name is Albert Joy and I joined Camberley Manor in October 2022 as Care Services Manager.


I am a Registered Nurse qualified from India in the year 2010. Since then I have worked for more than 8 years in both in-hospital and pre-hospital settings in India, Dubai and UK. I am mostly experienced in accidents and emergencies and my recent job was as a Deputy charge nurse at NHS UK where I further developed my clinical and leadership skills.


My aspiration to join the TLC group is to work with an organisation which aims to create an excellent workplace and team in order to deliver a high standard of service to the residents


Joanne

Joanne Anderson

Job Title: Business Development Manager

Joined: 2023

I joined Camberley Manor Care Home in 2023. Previously I worked in the hospitality industry where I was responsible for managing high-end corporates, private events and weddings. I have 10 years of experience in curating events just the way my clients want it. I entered the care industry during a pandemic and since then I have never looked back. My experience in delivering domiciliary care and being based in a newly commissioned care home provided a wealth of experience and I feel very passionate about supporting families in their search for the right home.


I am delighted to be a part of Camberley Manor Care Home, an award-winning care home located in the affluent region of Surrey that provides person-centric dementia, residential and nursing care in a peaceful and warm environment.


Jade

Jade Smith

Job Title: Hotel Services Manager

Joined: 2021

I began my TLC journey in May 2021 as the Head Chef at Camberley Manor. I worked in the industry for the previous 10 years before joining and was drawn in by the Values of Truth, Love and Compassion.


My Passion has always been cooking and making people smile with food, I completed my studies in Hospitality management and professional cookery at college and started working at the age of 15 as a ‘tea lady’. I believe that the elderly should have an outstanding experience at every mealtime with the correct level of nutrition.


During the year 2022, I was recognised as the Great British Care Chef of the Year for the South region and came in 1st place for the South-East Region for the National Association of Care Catering, care chef of the Year competition, not to mention being placed in the final for the National Care Awards. I am so proud of these achievements and decided at this point in my Chef career that it was time to hang up my Jacket.


As I begin my journey now as the Hotel Service Manager I wish to achieve outstanding services across the whole home, ensuring that our residents are at the heart of everything we do.


Salika

Salika Handi

Job Title: Finance and HR Manager

Joined: 2023

I am Salika Handi, an accomplished Finance and HR Manager with over 15 years of experience in the banking and hospitality industries across the UK, Qatar, and Sri Lanka. With a diverse professional background that includes significant tenures at HSBC, Qatar Airways, and Hertfordshire Council, I refined my skills in financial management and hospitality services to deliver exceptional results. I possess dual Master’s Degrees, including an MBA from Kingston University and an MBS from Colombo University. I bring a wealth of expertise to my role at TLC, having joined in December 2023 with the aim of ensuring the seamless operation of Finance and HR functions. My dedication to resident happiness and well-being is evident in my commitment to providing top-notch care and hospitality to all individuals, including residents, their families, and visitors alike. My dedication to cultivating a welcoming and nurturing atmosphere aligns perfectly with TLC’s core values of Truth, Love, and Compassion, which I consistently embody in all my endeavours.


Harry

Harry Tucker

Job Title: Head Chef

Joined: 2024

Meet Harry Tucker, our exceptional Head Chef at Camberley Manor Care Home! Harry joined TLC in January 2024, bringing a wealth of experience from his previous roles. He spent 5 years with Caring Homes, starting as a Sous Chef at Home of Compassion before becoming Head Chef at both Horsell Lodge and Dormy House.


In his current role, Harry leads a fantastic team of Chefs and Catering Assistants, ensuring residents' dietary needs are met with meticulous care, planning diverse and delicious menus, and valuing resident feedback.


Renowned for his culinary skills and dedication, Harry creates meals that delight our residents every day. Outside of work, he loves spending quality time with his family, attending cricket matches with his dad, and swimming.


Dimpal

Dimpal Gadher

Job Title: Office Manager

Joined: 2022

My name is Dimpal Gadher. I have worked in the care sector for the last 12 years.


I have joined TLC in May 2022, initially, as a Head Housekeeper. Within my job I have been provided a wealth of support and opportunities to achieve my goals. I am now Onboarding Champion, Manual Handling Champion and Engagement Champion in Camberley Manor.


In April 2023 I was offered the role as Admin Assistant and have since been promoted to Office Manager. I love to see the families of our residents and build close bonds with them.


In my free time, I enjoy listening to Bollywood music and of course love to spend quality time with my Family.


Crystal

Crystal Degracia

Job Title: Customer Service Supervisor

Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.