Welcome to visit the home at any time between the hours of 8 am and 10 pm
Camberley Manor has its own private car park for visitors to the home.
Camberley Manor has a Review Score of 9.9 (9.921) out of 10, based on 48 reviews in the last 2 years. Over all time Camberley Manor has 127 reviews.
Review from Amanda S (Daughter of Resident) published on 20 September 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Amanda, thank you so much for an amazing review. We are so glad we could provide Mum with the care that she absolutely deserved.
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Review from Christine M (Daughter of Resident) published on 22 June 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hello Christine, thank you for such a lovely review of our home!
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Review from Linda M (Daughter-in-law of Resident) published on 25 May 2021
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Review from Sue D (Daughter of Resident) published on 28 April 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Sue. Thank you for such a lovely review! We love having Mum at Camberley Manor.
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Review from Stuart T (Son of Resident) published on 28 April 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Stuart. We really appreciate the review. We love having Mum at Camberley Manor, such a character!
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Review from Lizzie P (Daughter of Resident) published on 28 April 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Lizzie. Thank you so much for a wonderful review! We love having Mum with us.
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Review from Susan F (Wife of Resident) published on 26 April 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
What a lovely review, thank you so much! We take great pride in providing amazing care in a comfortable environment
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Review from Kathryn T (Respite Resident) published on 12 April 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thanks for such a lovely review Kathryn! We loved having you with us. Do keep in contact!
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Review from Gillian H (Daughter-in-law of Resident) published on 2 March 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Gill! What a lovely review. Your mother-in-law has swiftly become a part of the Camberley Manor family - we are very much looking forward to eventually inviting you into the home in the near future!
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Review from June H (Resident) published on 24 February 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thank you so much! So glad you like the home and have settled in well, you have fast become a part of the family!
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Review from B L (Wife of Resident) published on 18 February 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Many thanks so much for your kind words, it is much appreciated.
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Review from Denise A (Daughter of Resident) published on 8 February 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thanks for such a lovely review so early on! Mum has settled in so well.
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Review from Viv T (Daughter-in-law of Resident) published on 3 February 2021
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thanks Viv for such a lovely review of our home. We are hugely proud of everyone at Camberley Manor and incredibly touched by your review.
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Review from Ian H (Son of Resident) published on 1 February 2021
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Review from Melanie H (Daughter-in-law of Resident) published on 25 November 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hello Melanie, thank you so much for a lovely review. We pride ourselves on our care and making people happy and comfortable.
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Review from Paul G (Son of Resident) published on 9 November 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thank you so much, we are extremely proud of what we do at Camberley Manor, Mum has settled in very well. Stay Safe.
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Review from P B (Resident) published on 6 November 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thank you so much for your lovely comments. We love having you with us and you are absolutely a part of the TLC family!
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Review from M T (Husband of Resident) published on 19 October 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thank you for such a lovely review. We really do pride ourselves on our "One team approach" and all staff and residents are considered as friends and family.
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Review from Linda M (Daughter-in-law of Resident) published on 9 October 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thank you so much for such a lovely review. It is reviews like yours that make us even more proud to look after all of our lovely residents. We take pride in encouraging everyone to be as happy and healthy as we can.
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Review from Hazel V (Sister of Resident) published on 16 September 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Hazel
Thank you for such a wonderful review. We are very touched that you feel your sister would have not received better care elsewhere.
Our well-being team make sure everyone is happy and I am so glad you got to see all of this
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The Review Score of 9.9 (9.921) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.921 for Camberley Manor is calculated as follows: ( (531 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 573 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Aug 2018
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Job Title: Home Manager
Joined: 2024
Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.
Job Title: Care Service Manager
Joined: 2022
My name is Albert Joy and I joined Camberley Manor in October 2022 as Care Services Manager.
I am a Registered Nurse qualified from India in the year 2010. Since then I have worked for more than 8 years in both in-hospital and pre-hospital settings in India, Dubai and UK. I am mostly experienced in accidents and emergencies and my recent job was as a Deputy charge nurse at NHS UK where I further developed my clinical and leadership skills.
My aspiration to join the TLC group is to work with an organisation which aims to create an excellent workplace and team in order to deliver a high standard of service to the residents
Job Title: Business Development Manager
Joined: 2023
I joined Camberley Manor Care Home in 2023. Previously I worked in the hospitality industry where I was responsible for managing high-end corporates, private events and weddings. I have 10 years of experience in curating events just the way my clients want it. I entered the care industry during a pandemic and since then I have never looked back. My experience in delivering domiciliary care and being based in a newly commissioned care home provided a wealth of experience and I feel very passionate about supporting families in their search for the right home.
I am delighted to be a part of Camberley Manor Care Home, an award-winning care home located in the affluent region of Surrey that provides person-centric dementia, residential and nursing care in a peaceful and warm environment.
Job Title: Hotel Services Manager
Joined: 2021
I began my TLC journey in May 2021 as the Head Chef at Camberley Manor. I worked in the industry for the previous 10 years before joining and was drawn in by the Values of Truth, Love and Compassion.
My Passion has always been cooking and making people smile with food, I completed my studies in Hospitality management and professional cookery at college and started working at the age of 15 as a ‘tea lady’. I believe that the elderly should have an outstanding experience at every mealtime with the correct level of nutrition.
During the year 2022, I was recognised as the Great British Care Chef of the Year for the South region and came in 1st place for the South-East Region for the National Association of Care Catering, care chef of the Year competition, not to mention being placed in the final for the National Care Awards. I am so proud of these achievements and decided at this point in my Chef career that it was time to hang up my Jacket.
As I begin my journey now as the Hotel Service Manager I wish to achieve outstanding services across the whole home, ensuring that our residents are at the heart of everything we do.
Job Title: Finance and HR Manager
Joined: 2023
I am Salika Handi, an accomplished Finance and HR Manager with over 15 years of experience in the banking and hospitality industries across the UK, Qatar, and Sri Lanka. With a diverse professional background that includes significant tenures at HSBC, Qatar Airways, and Hertfordshire Council, I refined my skills in financial management and hospitality services to deliver exceptional results. I possess dual Master’s Degrees, including an MBA from Kingston University and an MBS from Colombo University. I bring a wealth of expertise to my role at TLC, having joined in December 2023 with the aim of ensuring the seamless operation of Finance and HR functions. My dedication to resident happiness and well-being is evident in my commitment to providing top-notch care and hospitality to all individuals, including residents, their families, and visitors alike. My dedication to cultivating a welcoming and nurturing atmosphere aligns perfectly with TLC’s core values of Truth, Love, and Compassion, which I consistently embody in all my endeavours.
Job Title: Head Chef
Joined: 2024
Meet Harry Tucker, our exceptional Head Chef at Camberley Manor Care Home! Harry joined TLC in January 2024, bringing a wealth of experience from his previous roles. He spent 5 years with Caring Homes, starting as a Sous Chef at Home of Compassion before becoming Head Chef at both Horsell Lodge and Dormy House.
In his current role, Harry leads a fantastic team of Chefs and Catering Assistants, ensuring residents' dietary needs are met with meticulous care, planning diverse and delicious menus, and valuing resident feedback.
Renowned for his culinary skills and dedication, Harry creates meals that delight our residents every day. Outside of work, he loves spending quality time with his family, attending cricket matches with his dad, and swimming.
Job Title: Office Manager
Joined: 2022
My name is Dimpal Gadher. I have worked in the care sector for the last 12 years.
I have joined TLC in May 2022, initially, as a Head Housekeeper. Within my job I have been provided a wealth of support and opportunities to achieve my goals. I am now Onboarding Champion, Manual Handling Champion and Engagement Champion in Camberley Manor.
In April 2023 I was offered the role as Admin Assistant and have since been promoted to Office Manager. I love to see the families of our residents and build close bonds with them.
In my free time, I enjoy listening to Bollywood music and of course love to spend quality time with my Family.
Job Title: Customer Service Supervisor
Joined: 2024
Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.
What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.