Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
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9.9 129 Reviews
  • Camberley Manor, Camberley
At Camberley Manor, the dedicated and committed team focus on delivering the most exceptional residential, nursing and dementia care that really makes a difference to residents lives and their families.

From residents who simply require a little assistance day-to-day, to others who benefit from more support or assistance, the quality of the care delivered by the team of carers and nurses, lead by an established and experienced management team, is at the heart of it all. With individual care creating a feeling of being at home, the team focus on maintaining lifestyle choices to support residents enjoy fulfilling and stimulating lives with care and support to retain and promote choice, personal preferences and independence.

The beautiful and tastefully decorated home offers an inviting homely environment, maintained to a high standard, with stunning landscaped gardens, easily accessible with thoughtful all year around planting, seating and lounge areas throughout the home offering company or quiet places to enjoy with guests and visitors, along with additional features such as a hair and beauty salon, a pub, a cinema and a putting green, all make Camberley Manor a special place.

Ideally situated in the beautiful area of Surrey Heath, with easy access to numerous local towns and villages the home keep residents connected to the community with engagement from local visitors and organisations involved with the home.

Camberley Manor welcome visitors to experience just what makes Camberley Manor the place to choose for care.

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Care Provided by Camberley Manor

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Girlie Braga (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 4

Funding & Fees Guide for Camberley Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome to visit the home at any time between the hours of 8 am and 10 pm


  • Parking

  • Camberley Manor has its own private car park for visitors to the home.


Camberley Manor Reviews (129)

Total of 129, showing 81-100
9.9

Camberley Manor has a Review Score of 9.9 (9.916) out of 10, based on 50 reviews in the last 2 years. Over all time Camberley Manor has 129 reviews.

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Review from Linda M (Daughter-in-law of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot praise the staff enough for looking after my mother-in-law. She needs constant encouragement to eat and drink and, if not for the staff, I truly believe she would not be with us now. They know how to encourage her and coax her into eating. The staff are amazing and keep us fully up-to-date with
my mother-in-law's progress and, working in a care home myself, I know how difficult it is in these difficult times. They deserve all the praise they can get, plus more. Well done to Camberley Manor.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Thank you so much for such a lovely review. It is reviews like yours that make us even more proud to look after all of our lovely residents. We take pride in encouraging everyone to be as happy and healthy as we can.


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Review from Hazel V (Sister of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was moved from hospital to Camberley Manor in April in the early days of Covid-19, because of COVID we could not visit her, but the staff were great, so helpful and friendly whenever I telephoned. I loved being able to see the daily photos on the Camberley Manor Facebook Pages of the amazing
activities and all the fun. It was such a comfort to see my sister’s smiling face enjoying herself and in beautiful surroundings. During my sister’s final days, the staff were so caring and supportive. We were able to visit to be with her one last time. The staff were extremely professional, following all the required safeguards but also kind and considerate. I am so grateful that my sister was in Camberley Manor during her final illness, I am convinced that the care was second to none and that she could not have been in a better place.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Hi Hazel
Thank you for such a wonderful review. We are very touched that you feel your sister would have not received better care elsewhere.
Our well-being team make sure everyone is happy and I am so glad you got to see all of this


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Review from Caroline T (Daughter of Resident) published on 20 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has Alzhiemers and experienced a quick decline over lockdown which resulted in her moving to Camberley Manor after a spell in hospital.
As a family we have looked after Mum but in our hearts, we knew Mum needed 24/7 specialist dementia care. Camberley Manor took mum in with open arms and us as
a family. Mum is thriving there, she looks 10 years younger and is having more fun than us.
Camberley Manor's communication with us has been outstanding. The staff have been brilliant, especially in the beginning he helped so much with the transition. We were welcomed with warmth by everyone who is involved with Mum's care, those I have met, and I am sure there are plenty more who we are yet to meet.
COVID makes visiting Mum difficult, she is still upset with us when we talk to her, however, I know she is having fun again! I have seen the pictures. Mum, prior to moving to Camberley Manor, was just existing at home, she is now living again. Thank you Camberley Manor.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Hi Caroline
Thank you so much for such a lovely review of Camberley Manor. Mum really has settled in well here and is the life and soul of the home. Such a character. We will continue to ensure we provide amazing care and keep that smile we all love.
Kind Regards,
Lloyd.


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Review from Abbie F (Granddaughter of Resident) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After moving my Nan (who has vascular dementia) into Camberley Manor at short notice, unexpectedly following a partial hip replacement and during COVID-19, I can safely say that I could not wish for anything more in a care home. The facilities are amazing compared to any other home I've viewed and it's
worth every penny. All of the staff have been incredible at helping her settle in over the past 5 weeks, encouraging her to participate in activities and updating me regularly. They've even been able to identify changes in her behaviour already and have gotten the GP involved straight away each time. I can't thank them enough and would recommend the home to anyone.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Good Morning Abbie.
Thank you so much for such positive feedback. We love being able to look after your Nan - she is such a character and makes us all smile daily. Hopefully, we can welcome you into the home in the not so distant future.
Kind Regards,
Lloyd


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Review from Kate (Daughter of Resident) published on 23 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were always courteous, fun, respectful and welcoming, making the difficult decision to move my father into a care home that much easier to comes to terms with. The transition for my father was challenging at times but a necessity to ensure he remained safe and well cared for while on his dementia
journey. He was treated with care, dignity and respect and encouraged to participate in the numerous options of activities available to residents. As a family, we were always made to feel welcome and were included in decisions regarding his care. The support provided to us all was invaluable during his end of life care; in particular, the compassion shown by the entire team, including catering, nursing, management and the support staff demonstrates a team to be proud of and embodies the ethos of the entire care home.

Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor

Hi Kate
Thank you so much for a lovely and positive review. I am so glad you see the compassion and support we show as a home, it is something we are hugely proud of. Please do let us know if we can support you further in any way


Kind Regards


LLoyd Kitchen
Community Development Manager


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Review from O A (Daughter of Resident) published on 6 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and nursing staff at Camberley Manor are exemplary. There are very few care homes who go so above and beyond in their duty of care to their residents. My relative has complex needs and is treated with kindness and compassion and her physical health is well taken care of. It is of great relief
that my relative is happy where she is and I have no anxieties about her needs being met. The staff are open and communicative and keep me updated. They are polite, helpful and professional and best of all find time to keep the residents happy. I am very grateful to the care and nursing staff.

Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor

Hi O A,
Thank you so much for a lovely review. We are so proud of our home and we are always making sure we take the time to ensure happiness is a key priority for all residents. I am glad you are happy with what we do. We will always keep you updated as much as possible.
Kind Regards
LLoyd Kitchen


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Review from Lisa N (Daughter of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful care home, Dad is really poorly but seems to have perked up a little since residing there.
It looks more like a lovely hotel to what I expected of a care home.
Staff are very friendly and attentive to my father, also very informative when we call for an update.
Mum and I are ready to move
in.
We haven't seen Dad's room yet but this is clearly due to Covid 19 but we are sure it is just as lovely as the rest of the place. I have seen pictures on the website which are very impressive.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Hi Lisa
Thank you so much for such a positive review, we absolutely love having Dad here, he is such a character!
We look forward to welcoming you officially into our home in the near future
Kind Regards


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Review from Adrian W (Son of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was moved to the care home from hospital during lockdown; which was an awful time as the family were unable to settle Mum into the home. The manger and his team have been fantastic at giving us regular emails and phone calls to update us about how mum is settling in and even arranged a couple
of video calls to mum. This was so lovely as it has been so hard not being able to see her. We are on their social media page and see lots of pictures of Mum smiling and doing various activities which are so varied. They have also had an opera singer and Scotsman playing the bagpipes to the residents outside of the home. The facilities and staff are second to none. We speak to Mum daily, and she’s always telling us about the amazing meals she has had and how lovely all the different staff that interact with her are. The home has a real homely feel, and Mum feels really settled, which we didn’t expect as she has vascular dementia, so gets very confused easily. Highly recommend this care home.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Many thanks for such a lovely review! Mum is a real character here, she is always so jolly and uplifting for the other residents.


We pride ourselves on our food and activities, at a time when our residents want to see their relatives we are doing all we can to keep spirits high!


Thanks again, looking forward to at some point inviting you into our lovely home for a coffee and cake.


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Review from Darren B (Son of Resident) published on 6 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to thank the staff at Camberley Manor for the way in which they handled the admission of Mum. Despite the extremely challenging circumstances in the current COVID-19 environment, the staff have made every effort to make Mum’s first few days fun and enjoyable. She seems to have settled
well, and I wanted to thank all the staff (and in particular one member) for all their kindness and the way in which they have made Mum feel really welcome.

Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor

Hi Darren


Many thanks for this review. It is amazing to see Mum so settled and enjoying being a part of Camberley Manor. Such a character in the home.


We hugely pride ourselves on making everyone feel welcome and seeing Mum get stronger and stronger every day.


Kind Regards


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Review from Gavin (Grandson of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad had to move into the home very quickly in March from a residential home. The service, support, friendliness and flexibility of the care services manager and all the staff was outstanding in what was a very emotional and stressful time. He has settled in extremely well and very quickly and
we cannot thank the team enough for helping him in his transition.
Thank you.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Good Morning
Many thanks for such a lovely review of our home. We are extremely happy that your Grandad has settled in, he certainly has fitted in very well, such a character! As a home, we pride ourselves on our care and customer service so having a review like this is a testament to the teams work.
Kind Regards
LLoyd
Community Development Manager


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Review from Ann D (Daughter of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been resident at Camberley Manor for a year. The staff have always treated them with warmth, patience and empathy and my mother enjoyed the social events and made new friends. Sadly my mother's health took a turn for the worse in February and she was admitted to hospital. We brought
her home for the last few days of her life and the care provided by the carers and nurses was without parallel. She was treated with dignity and respect and nothing was too much trouble. All the staff from the wonderful management team to the carers, nurses, social team and the ancillary staff were amazing and so supportive of us during this traumatic time. They were especially wonderful to my father who struggles to understand what has happened. I find it difficult to put into words how much their support has meant to us. Their ongoing care of my father gives us great peace of mind. Thank you, Camberley Manor.

Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor

Thank you so much for a lovely review of our home. We are absolutely proud of our care team and every team we have here. I am glad we were able to make your mother comfortable and of course, the continuing care we provide your father will always remain at the top of what we do. As always, if we can be of any help or support in any way, please do let us know.


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Review from Ali C (Daughter of Resident) published on 5 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had two weeks of respite care at Camberley Manor. It was a big step for us and quite emotional leaving her, but she was treated with care and respect and after two weeks left there feeling stronger and fitter. The staff were kind and considerate and nothing was too much trouble. Mum joined in
with many of the activities, the staff always made sure she was aware of them and looked after her when participating. She enjoyed them all. My dad visited every day and was always made very welcome, joining Mum for lunch on occasions. Mum would happily return there should the need arise. Thank you, Camberley Manor.

Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor

Thank you so much for this lovely review. I am glad that Mum has left us feeling stronger and refreshed than before she came in for the respite. It means a lot to us knowing we have helped. We really do promote our values, Truth, Love, and Compassion.
Do let us know if we can be of any further help at all in the future
Kind Regards.


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Review from J W (Daughter of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I transferred our mother from another care home as we were very unhappy with her treatment. Whilst the cost is higher at Camberley Manor, we are delighted with her care and the lovely staff, who are always smiling with a keen sense of humour at this difficult time.
The hairdresser was
so patient with mum, whilst perming her hair, as she was very difficult. Thank you all so much.

Reply from Stephanie Sandifer, Community Development Manager at Camberley Manor

Thank so much for taking the time to write such a wonderful review for our team at Camberley Manor. I know you were going through a very unhappy time, myself and the team are delighted that you now feel very happy and reassured your Mum is being well cared for in our home. We strive to deliver the best care and attention to all our residents. I will have great pleasure in passing on your kind words to our team. Thank you once again.


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Review from Ann C (Daughter of Resident) published on 11 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking at four other homes for the elderly, I was very apprehensive about my mother going into a care home. However, as soon as I arrived at Camberley Manor, I knew I had found the right place. Clearly the home offers much comfort and excellent facilities but far more important than this are
the staff and how much they care. My mother’s stay at Camberley Manor was sadly short but during her time there, I had complete peace of mind that she was being well looked after both physically and emotionally. Nothing was too much trouble and as her needs increased so did the support she was given and always with warmth and compassion. I have no hesitation in highly recommending this home and I shall always feel grateful that my Mum was so well cared for at the end of her life.

Reply from Stephanie Sandifer, Community Development Manager at Camberley Manor

Thank you very much indeed for your kind and thoughtful words and for the time taken to review Camberley Manor. We are pleased to be able to pass on your appreciation and thanks to our team members. We strive to ensure that our teams deliver care with compassion and dignity and are pleased that your experience in requiring care offered the peace of mind that you sought. It was a privilege to be able to care for your mother.
With our thanks and kind regards,
The Team at Camberley Manor.


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Review from Jennifer H (Wife of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a significant decision to "relinquish" my caring role for 2 weeks - my husband is now physically and mentally frail after a working life of intense activity and sporting challenge and greatly loved by his whole family. My own professional life was called into play in my response to the care,
commitment and consistency offered by Camberley Manor and I was totally satisfied by level of care and particularly the empathy shown throughout his stay. We shall return for further support without reservation or hesitation.

Reply from Sarah Parkin, Home Manager at Camberley Manor

Thank you very much for the glowing review you have given us for the care we recently provided for your husband. We are delighted to know that it offered you and your husband the respite you were seeking and we are pleased to share this feedback with the teams in the home. We look forward to welcoming you again to Camberley Manor for your husbands returning stay with us.
Kind regards
The Manager and The Management Team


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Review from Constance J (Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone has been so lovely and welcoming.

Reply from Leanne Applewhite, Community Development Manager at Camberley Manor

We are so glad you are settling in and it is an absolute pleasure to have you here at Camberley Manor.


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Review from S B (Friend of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend moved into Camberley Manor back in November from another nursing home and the change in him has been wonderful. He seems so much happier and more relaxed which is so nice to see.
It's like an all-inclusive holiday, he even gets regular aromatherapy massages. I think everyone deserves to be
in a place like this.

Reply from Leanne Applewhite, Community Development Manager at Camberley Manor

Thank you so much for taking the time to leave us this review, and we are so pleased to hear both you and your friend like our home.
We look forward to seeing you on your next visit.


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Review from Luba L (Wife of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband stayed in this care home for 2 weeks. The atmosphere in it is warm and welcoming. There is a lot of space for the residents. The list of activities is perfect and stimulating. My family and I were pleasantly surprised. Excellent. Will recommend this care home to anyone, and my husband is
most certainly coming here for his next stay.

Reply from Leanne Applewhite, Community Development Manager at Camberley Manor

Thank you so much for taking the time to leave these wonderful comments, which we have shared with the team. And we look forward to seeing you and your husband again in the future for his next stay at Camberley Manor.


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Review from Carole G (Daughter of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since Camberley Manor opened.
All the staff are very warm and welcoming - it is a "home from home" for my mother. I do not have a bad word to say. The current home manager has done an excellent job raising the standards in every way.

Reply from Leanne Applewhite, Community Development Manager at Camberley Manor

Thank you Carole, your mother has been a part of this home since the beginning and we are so fortunate to have such a wonderful lady live here with us.


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Review from Julie S (Daughter of Resident) published on 5 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Camberley Manor care home is a wonderful care home and the amazing staff have made my parents, who are in their late 80s, feel very welcome, nothing seems to be too much trouble. It is lovely to see them both happy, relaxed and cared for and enjoying their time together there.

Reply from Leanne Applewhite, Community Development Manager at Camberley Manor

Thank you Julie, we absolutely love having your parent here with us and we are so pleased they feel so relaxed, happy and cared for.


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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 50 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 50 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Camberley Manor is calculated as follows: ( (550 Excellents x 5) + (44 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 597 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 50 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 50 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Girlie

Girlie Braga

Job Title: Home Manager

Joined: 2024

Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.


Albert

Albert Joy

Job Title: Care Service Manager

Joined: 2022

My name is Albert Joy and I joined Camberley Manor in October 2022 as Care Services Manager.


I am a Registered Nurse qualified from India in the year 2010. Since then I have worked for more than 8 years in both in-hospital and pre-hospital settings in India, Dubai and UK. I am mostly experienced in accidents and emergencies and my recent job was as a Deputy charge nurse at NHS UK where I further developed my clinical and leadership skills.


My aspiration to join the TLC group is to work with an organisation which aims to create an excellent workplace and team in order to deliver a high standard of service to the residents


Joanne

Joanne Anderson

Job Title: Business Development Manager

Joined: 2023

I joined Camberley Manor Care Home in 2023. Previously I worked in the hospitality industry where I was responsible for managing high-end corporates, private events and weddings. I have 10 years of experience in curating events just the way my clients want it. I entered the care industry during a pandemic and since then I have never looked back. My experience in delivering domiciliary care and being based in a newly commissioned care home provided a wealth of experience and I feel very passionate about supporting families in their search for the right home.


I am delighted to be a part of Camberley Manor Care Home, an award-winning care home located in the affluent region of Surrey that provides person-centric dementia, residential and nursing care in a peaceful and warm environment.


Jade

Jade Smith

Job Title: Hotel Services Manager

Joined: 2021

I began my TLC journey in May 2021 as the Head Chef at Camberley Manor. I worked in the industry for the previous 10 years before joining and was drawn in by the Values of Truth, Love and Compassion.


My Passion has always been cooking and making people smile with food, I completed my studies in Hospitality management and professional cookery at college and started working at the age of 15 as a ‘tea lady’. I believe that the elderly should have an outstanding experience at every mealtime with the correct level of nutrition.


During the year 2022, I was recognised as the Great British Care Chef of the Year for the South region and came in 1st place for the South-East Region for the National Association of Care Catering, care chef of the Year competition, not to mention being placed in the final for the National Care Awards. I am so proud of these achievements and decided at this point in my Chef career that it was time to hang up my Jacket.


As I begin my journey now as the Hotel Service Manager I wish to achieve outstanding services across the whole home, ensuring that our residents are at the heart of everything we do.


Salika

Salika Handi

Job Title: Finance and HR Manager

Joined: 2023

I am Salika Handi, an accomplished Finance and HR Manager with over 15 years of experience in the banking and hospitality industries across the UK, Qatar, and Sri Lanka. With a diverse professional background that includes significant tenures at HSBC, Qatar Airways, and Hertfordshire Council, I refined my skills in financial management and hospitality services to deliver exceptional results. I possess dual Master’s Degrees, including an MBA from Kingston University and an MBS from Colombo University. I bring a wealth of expertise to my role at TLC, having joined in December 2023 with the aim of ensuring the seamless operation of Finance and HR functions. My dedication to resident happiness and well-being is evident in my commitment to providing top-notch care and hospitality to all individuals, including residents, their families, and visitors alike. My dedication to cultivating a welcoming and nurturing atmosphere aligns perfectly with TLC’s core values of Truth, Love, and Compassion, which I consistently embody in all my endeavours.


Harry

Harry Tucker

Job Title: Head Chef

Joined: 2024

Meet Harry Tucker, our exceptional Head Chef at Camberley Manor Care Home! Harry joined TLC in January 2024, bringing a wealth of experience from his previous roles. He spent 5 years with Caring Homes, starting as a Sous Chef at Home of Compassion before becoming Head Chef at both Horsell Lodge and Dormy House.


In his current role, Harry leads a fantastic team of Chefs and Catering Assistants, ensuring residents' dietary needs are met with meticulous care, planning diverse and delicious menus, and valuing resident feedback.


Renowned for his culinary skills and dedication, Harry creates meals that delight our residents every day. Outside of work, he loves spending quality time with his family, attending cricket matches with his dad, and swimming.


Dimpal

Dimpal Gadher

Job Title: Office Manager

Joined: 2022

My name is Dimpal Gadher. I have worked in the care sector for the last 12 years.


I have joined TLC in May 2022, initially, as a Head Housekeeper. Within my job I have been provided a wealth of support and opportunities to achieve my goals. I am now Onboarding Champion, Manual Handling Champion and Engagement Champion in Camberley Manor.


In April 2023 I was offered the role as Admin Assistant and have since been promoted to Office Manager. I love to see the families of our residents and build close bonds with them.


In my free time, I enjoy listening to Bollywood music and of course love to spend quality time with my Family.


Crystal

Crystal Degracia

Job Title: Customer Service Supervisor

Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.