Welcome to visit the home at any time between the hours of 8 am and 10 pm
Camberley Manor has its own private car park for visitors to the home.
Camberley Manor has a Review Score of 9.9 (9.921) out of 10, based on 48 reviews in the last 2 years. Over all time Camberley Manor has 127 reviews.
Review from Caroline T (Daughter of Resident) published on 20 August 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Caroline
Thank you so much for such a lovely review of Camberley Manor. Mum really has settled in well here and is the life and soul of the home. Such a character. We will continue to ensure we provide amazing care and keep that smile we all love.
Kind Regards,
Lloyd.
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Review from Abbie F (Granddaughter of Resident) published on 12 August 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Good Morning Abbie.
Thank you so much for such positive feedback. We love being able to look after your Nan - she is such a character and makes us all smile daily. Hopefully, we can welcome you into the home in the not so distant future.
Kind Regards,
Lloyd
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Review from Kate (Daughter of Resident) published on 23 July 2020
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Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor
Hi Kate
Thank you so much for a lovely and positive review. I am so glad you see the compassion and support we show as a home, it is something we are hugely proud of. Please do let us know if we can support you further in any way
Kind Regards
LLoyd Kitchen
Community Development Manager
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Review from O A (Daughter of Resident) published on 6 July 2020
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Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor
Hi O A,
Thank you so much for a lovely review. We are so proud of our home and we are always making sure we take the time to ensure happiness is a key priority for all residents. I am glad you are happy with what we do. We will always keep you updated as much as possible.
Kind Regards
LLoyd Kitchen
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Review from Lisa N (Daughter of Resident) published on 3 July 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Hi Lisa
Thank you so much for such a positive review, we absolutely love having Dad here, he is such a character!
We look forward to welcoming you officially into our home in the near future
Kind Regards
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Review from Adrian W (Son of Resident) published on 12 May 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Many thanks for such a lovely review! Mum is a real character here, she is always so jolly and uplifting for the other residents.
We pride ourselves on our food and activities, at a time when our residents want to see their relatives we are doing all we can to keep spirits high!
Thanks again, looking forward to at some point inviting you into our lovely home for a coffee and cake.
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Review from Darren B (Son of Resident) published on 6 May 2020
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Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor
Hi Darren
Many thanks for this review. It is amazing to see Mum so settled and enjoying being a part of Camberley Manor. Such a character in the home.
We hugely pride ourselves on making everyone feel welcome and seeing Mum get stronger and stronger every day.
Kind Regards
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Review from Gavin (Grandson of Resident) published on 17 April 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Good Morning
Many thanks for such a lovely review of our home. We are extremely happy that your Grandad has settled in, he certainly has fitted in very well, such a character! As a home, we pride ourselves on our care and customer service so having a review like this is a testament to the teams work.
Kind Regards
LLoyd
Community Development Manager
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Review from Ann D (Daughter of Resident) published on 9 March 2020
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Reply from Lloyd Kitchen, Community Development Manager at Camberley Manor
Thank you so much for a lovely review of our home. We are absolutely proud of our care team and every team we have here. I am glad we were able to make your mother comfortable and of course, the continuing care we provide your father will always remain at the top of what we do. As always, if we can be of any help or support in any way, please do let us know.
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Review from Ali C (Daughter of Resident) published on 5 March 2020
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Reply from LLoyd Kitchen, Community Development Manager at Camberley Manor
Thank you so much for this lovely review. I am glad that Mum has left us feeling stronger and refreshed than before she came in for the respite. It means a lot to us knowing we have helped. We really do promote our values, Truth, Love, and Compassion.
Do let us know if we can be of any further help at all in the future
Kind Regards.
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Review from J W (Daughter of Resident) published on 2 October 2019
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Reply from Stephanie Sandifer, Community Development Manager at Camberley Manor
Thank so much for taking the time to write such a wonderful review for our team at Camberley Manor. I know you were going through a very unhappy time, myself and the team are delighted that you now feel very happy and reassured your Mum is being well cared for in our home. We strive to deliver the best care and attention to all our residents. I will have great pleasure in passing on your kind words to our team. Thank you once again.
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Review from Ann C (Daughter of Resident) published on 11 September 2019
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Reply from Stephanie Sandifer, Community Development Manager at Camberley Manor
Thank you very much indeed for your kind and thoughtful words and for the time taken to review Camberley Manor. We are pleased to be able to pass on your appreciation and thanks to our team members. We strive to ensure that our teams deliver care with compassion and dignity and are pleased that your experience in requiring care offered the peace of mind that you sought. It was a privilege to be able to care for your mother.
With our thanks and kind regards,
The Team at Camberley Manor.
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Review from Jennifer H (Wife of Resident) published on 10 June 2019
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Reply from Sarah Parkin, Home Manager at Camberley Manor
Thank you very much for the glowing review you have given us for the care we recently provided for your husband. We are delighted to know that it offered you and your husband the respite you were seeking and we are pleased to share this feedback with the teams in the home. We look forward to welcoming you again to Camberley Manor for your husbands returning stay with us.
Kind regards
The Manager and The Management Team
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Review from Constance J (Resident) published on 10 June 2019
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Reply from Leanne Applewhite, Community Development Manager at Camberley Manor
We are so glad you are settling in and it is an absolute pleasure to have you here at Camberley Manor.
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Review from S B (Friend of Resident) published on 22 February 2019
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Reply from Leanne Applewhite, Community Development Manager at Camberley Manor
Thank you so much for taking the time to leave us this review, and we are so pleased to hear both you and your friend like our home.
We look forward to seeing you on your next visit.
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Review from Luba L (Wife of Resident) published on 22 February 2019
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Reply from Leanne Applewhite, Community Development Manager at Camberley Manor
Thank you so much for taking the time to leave these wonderful comments, which we have shared with the team. And we look forward to seeing you and your husband again in the future for his next stay at Camberley Manor.
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Review from Carole G (Daughter of Resident) published on 5 February 2019
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Reply from Leanne Applewhite, Community Development Manager at Camberley Manor
Thank you Carole, your mother has been a part of this home since the beginning and we are so fortunate to have such a wonderful lady live here with us.
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Review from Julie S (Daughter of Resident) published on 5 February 2019
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Reply from Leanne Applewhite, Community Development Manager at Camberley Manor
Thank you Julie, we absolutely love having your parent here with us and we are so pleased they feel so relaxed, happy and cared for.
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Review from J D (Resident) published on 5 February 2019
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Reply from Leanne Applewhite, Community Development Manager at Camberley Manor
Thank you for your very kind words, it was an absolute pleasure having you with us, and we are always here if you ever need us again.
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Review from Lauren R (Friend of Resident) published on 5 February 2019
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Reply from Leanne Applewhite, Community Development Manager at Camberley Manor
Thank you, Lauren, for your feedback, we are glad you have enjoyed visiting the home and your friend/ex - neighbour has settled in so well.
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The Review Score of 9.9 (9.921) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.921 for Camberley Manor is calculated as follows: ( (531 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 573 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 48 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 48 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Aug 2018
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Job Title: Home Manager
Joined: 2024
Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.
Job Title: Care Service Manager
Joined: 2022
My name is Albert Joy and I joined Camberley Manor in October 2022 as Care Services Manager.
I am a Registered Nurse qualified from India in the year 2010. Since then I have worked for more than 8 years in both in-hospital and pre-hospital settings in India, Dubai and UK. I am mostly experienced in accidents and emergencies and my recent job was as a Deputy charge nurse at NHS UK where I further developed my clinical and leadership skills.
My aspiration to join the TLC group is to work with an organisation which aims to create an excellent workplace and team in order to deliver a high standard of service to the residents
Job Title: Business Development Manager
Joined: 2023
I joined Camberley Manor Care Home in 2023. Previously I worked in the hospitality industry where I was responsible for managing high-end corporates, private events and weddings. I have 10 years of experience in curating events just the way my clients want it. I entered the care industry during a pandemic and since then I have never looked back. My experience in delivering domiciliary care and being based in a newly commissioned care home provided a wealth of experience and I feel very passionate about supporting families in their search for the right home.
I am delighted to be a part of Camberley Manor Care Home, an award-winning care home located in the affluent region of Surrey that provides person-centric dementia, residential and nursing care in a peaceful and warm environment.
Job Title: Hotel Services Manager
Joined: 2021
I began my TLC journey in May 2021 as the Head Chef at Camberley Manor. I worked in the industry for the previous 10 years before joining and was drawn in by the Values of Truth, Love and Compassion.
My Passion has always been cooking and making people smile with food, I completed my studies in Hospitality management and professional cookery at college and started working at the age of 15 as a ‘tea lady’. I believe that the elderly should have an outstanding experience at every mealtime with the correct level of nutrition.
During the year 2022, I was recognised as the Great British Care Chef of the Year for the South region and came in 1st place for the South-East Region for the National Association of Care Catering, care chef of the Year competition, not to mention being placed in the final for the National Care Awards. I am so proud of these achievements and decided at this point in my Chef career that it was time to hang up my Jacket.
As I begin my journey now as the Hotel Service Manager I wish to achieve outstanding services across the whole home, ensuring that our residents are at the heart of everything we do.
Job Title: Finance and HR Manager
Joined: 2023
I am Salika Handi, an accomplished Finance and HR Manager with over 15 years of experience in the banking and hospitality industries across the UK, Qatar, and Sri Lanka. With a diverse professional background that includes significant tenures at HSBC, Qatar Airways, and Hertfordshire Council, I refined my skills in financial management and hospitality services to deliver exceptional results. I possess dual Master’s Degrees, including an MBA from Kingston University and an MBS from Colombo University. I bring a wealth of expertise to my role at TLC, having joined in December 2023 with the aim of ensuring the seamless operation of Finance and HR functions. My dedication to resident happiness and well-being is evident in my commitment to providing top-notch care and hospitality to all individuals, including residents, their families, and visitors alike. My dedication to cultivating a welcoming and nurturing atmosphere aligns perfectly with TLC’s core values of Truth, Love, and Compassion, which I consistently embody in all my endeavours.
Job Title: Head Chef
Joined: 2024
Meet Harry Tucker, our exceptional Head Chef at Camberley Manor Care Home! Harry joined TLC in January 2024, bringing a wealth of experience from his previous roles. He spent 5 years with Caring Homes, starting as a Sous Chef at Home of Compassion before becoming Head Chef at both Horsell Lodge and Dormy House.
In his current role, Harry leads a fantastic team of Chefs and Catering Assistants, ensuring residents' dietary needs are met with meticulous care, planning diverse and delicious menus, and valuing resident feedback.
Renowned for his culinary skills and dedication, Harry creates meals that delight our residents every day. Outside of work, he loves spending quality time with his family, attending cricket matches with his dad, and swimming.
Job Title: Office Manager
Joined: 2022
My name is Dimpal Gadher. I have worked in the care sector for the last 12 years.
I have joined TLC in May 2022, initially, as a Head Housekeeper. Within my job I have been provided a wealth of support and opportunities to achieve my goals. I am now Onboarding Champion, Manual Handling Champion and Engagement Champion in Camberley Manor.
In April 2023 I was offered the role as Admin Assistant and have since been promoted to Office Manager. I love to see the families of our residents and build close bonds with them.
In my free time, I enjoy listening to Bollywood music and of course love to spend quality time with my Family.
Job Title: Customer Service Supervisor
Joined: 2024
Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.
What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.