Camberley Manor

130 Deepcut Bridge Road, Deepcut, Camberley GU16 6SJ
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9.9 127 Reviews
  • Camberley Manor, Camberley
At Camberley Manor, the dedicated and committed team focus on delivering the most exceptional residential, nursing and dementia care that really makes a difference to residents lives and their families.

From residents who simply require a little assistance day-to-day, to others who benefit from more support or assistance, the quality of the care delivered by the team of carers and nurses, lead by an established and experienced management team, is at the heart of it all. With individual care creating a feeling of being at home, the team focus on maintaining lifestyle choices to support residents enjoy fulfilling and stimulating lives with care and support to retain and promote choice, personal preferences and independence.

The beautiful and tastefully decorated home offers an inviting homely environment, maintained to a high standard, with stunning landscaped gardens, easily accessible with thoughtful all year around planting, seating and lounge areas throughout the home offering company or quiet places to enjoy with guests and visitors, along with additional features such as a hair and beauty salon, a pub, a cinema and a putting green, all make Camberley Manor a special place.

Ideally situated in the beautiful area of Surrey Heath, with easy access to numerous local towns and villages the home keep residents connected to the community with engagement from local visitors and organisations involved with the home.

Camberley Manor welcome visitors to experience just what makes Camberley Manor the place to choose for care.

Care Provided by Camberley Manor

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Girlie Braga (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 4

Funding & Fees Guide for Camberley Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Welcome to visit the home at any time between the hours of 8 am and 10 pm


  • Parking
  • Camberley Manor has its own private car park for visitors to the home.


Total of 127, showing 121-127
9.9

Camberley Manor has a Review Score of 9.9 (9.921) out of 10, based on 48 reviews in the last 2 years. Over all time Camberley Manor has 127 reviews.

Overall Experience

  • 117
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Overall Experience  Overall Experience 5.0 out of 5

My father was looked after with skill, dignity, kindness and good humour. His every needs were met. He enjoyed every day which he spent there. The environment is beautiful, well kept and promotes both a feeling of community in the shared areas and privacy for friends, family and residents alike as desired.
Staff were always welcoming and informative and really appeared to care for the residents and understand all the individuals.
As my father-in-law is now in need of assisatance I have had no hesitation in recommending Camberley Manor and he too has enjoyed his stay and responding well.

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Overall Experience  Overall Experience 4.0 out of 5

The loss of so many nursing and senior staff at this home over past six months is of great concern. These shortfalls give a loss of continuity and awareness of staff to residents current conditions. Shortfalls caused by sickness and leave regularly put unnecessary pressures on remaining staff. Who try
to do their best to provide service expected but sometimes lead to high stress levels, even when using agency staff. The permanent staff are caring, friendly and competent in all areas and the dedication of staff in activities team and housekeeping deserve high praise. The quality of food provided by the kitchen is very high but does not always meet the needs of the varying elderly resident.

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Overall Experience  Overall Experience 4.0 out of 5

My first impression of Camberley Manor was one of grandeur like a hotel. My mother did not take part in activities and her appetite was poor (already) so did not eat well despite the staff's best efforts. She was on the residential floor and miserable for the first couple of weeks during which time
she had three falls- breaking her hip on the 3rd. She was in hospital for 6-8 weeks by which time the home had opened up their nursing floor where I have to say my mother received excellent care and treatment right up to the night she died in early April. Mum suffered from dementia so was not able to remember that she couldn't walk without aid- hence the falls. The staff were kind and caring to the family as well as our mother, nothing was too much trouble.

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Overall Experience  Overall Experience 5.0 out of 5

As soon as you walk through their door you feel part of this 'Camberley Manor ' family, staff extremely caring, helpful and proactive. The care my aunt receives is loving, caring plus concern for all my aunt's needs. I have watched new residents arrive by ambulance, the staff go out to welcome them.
Such a simple act but so important to the new residents, from here on you become part of this caring family. We would also like to commend the cleaners, kitchen staff plus superb chefs, which we have experienced first hand. We would also like to add, when my aunts great nieces and nephews visit they come away asking 'when can we visit auntie again'.

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Overall Experience  Overall Experience 5.0 out of 5

Over the years I have visited family and relatives in several care/nursing homes. Some of which could compare with Camberley Manor which has exceptionally high standards throughout from the initial assessment to the reception.
She feels completely at ease, likewise with the nursing and care staff.
The accommodation is first class. The food is excellent with choices to suit all tastes, well presented and appetising, although not taking full advantage of the amenities these were copious and well thought out.
The home is well organised and exudes efficiently and I would find it hard to be critical, with perhaps one exception and that being the return of certain items of laundry. A very satisfied patron!

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Overall Experience  Overall Experience 5.0 out of 5

A wonderful care setting. Staff are amazing. Bedrooms are roomy and luxurious. I would recommend and use for other family members.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Camberley Manor highly enough. All the staff, at every level, are without exception friendly, helpful and professional. The design of the home is well conceived and every effort has been made to ensure the safety, comfort and well-being of residents. I cannot fault any area, whether
front-of-house, catering, housekeeping, management, nursing and care, all are equally excellent and equally contribute to the lovely environment. The home has only recently opened and I hope it will go from strength to strength, it should do if the current ethos continues. It is a pleasure to visit my mum and to feel that she has been made welcome, is in safe hands and is as happy as I could expect.

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Current Review Score: 9.9 (9.921)

Overview of Review Score

The Review Score of 9.9 (9.921) out of 10 for Camberley Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.921 for Camberley Manor is calculated as follows: ( (531 Excellents x 5) + (39 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 573 Ratings = 4.921

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Camberley Manor is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Girlie

Girlie Braga

Job Title: Home Manager

Joined: 2024

Girlie Braga, our dedicated Home Manager at Camberley Manor Care Home, joined TLC in 2024, bringing 25 years of invaluable care experience. Originally from the Philippines, she has called the UK home for a quarter-century. With a diverse background spanning roles from healthcare assistant to Home Manager, Girlie is deeply committed to resident well-being, team development, and family support. Her passion for nutrition and welfare extends beyond the care setting, reflecting her holistic approach to life. Outside of work, she cherishes family time and eagerly mentors colleagues to foster growth and progress. Girlie embodies professionalism, compassion, and leadership in her every endeavour.


Albert

Albert Joy

Job Title: Care Service Manager

Joined: 2022

My name is Albert Joy and I joined Camberley Manor in October 2022 as Care Services Manager.


I am a Registered Nurse qualified from India in the year 2010. Since then I have worked for more than 8 years in both in-hospital and pre-hospital settings in India, Dubai and UK. I am mostly experienced in accidents and emergencies and my recent job was as a Deputy charge nurse at NHS UK where I further developed my clinical and leadership skills.


My aspiration to join the TLC group is to work with an organisation which aims to create an excellent workplace and team in order to deliver a high standard of service to the residents


Joanne

Joanne Anderson

Job Title: Business Development Manager

Joined: 2023

I joined Camberley Manor Care Home in 2023. Previously I worked in the hospitality industry where I was responsible for managing high-end corporates, private events and weddings. I have 10 years of experience in curating events just the way my clients want it. I entered the care industry during a pandemic and since then I have never looked back. My experience in delivering domiciliary care and being based in a newly commissioned care home provided a wealth of experience and I feel very passionate about supporting families in their search for the right home.


I am delighted to be a part of Camberley Manor Care Home, an award-winning care home located in the affluent region of Surrey that provides person-centric dementia, residential and nursing care in a peaceful and warm environment.


Jade

Jade Smith

Job Title: Hotel Services Manager

Joined: 2021

I began my TLC journey in May 2021 as the Head Chef at Camberley Manor. I worked in the industry for the previous 10 years before joining and was drawn in by the Values of Truth, Love and Compassion.


My Passion has always been cooking and making people smile with food, I completed my studies in Hospitality management and professional cookery at college and started working at the age of 15 as a ‘tea lady’. I believe that the elderly should have an outstanding experience at every mealtime with the correct level of nutrition.


During the year 2022, I was recognised as the Great British Care Chef of the Year for the South region and came in 1st place for the South-East Region for the National Association of Care Catering, care chef of the Year competition, not to mention being placed in the final for the National Care Awards. I am so proud of these achievements and decided at this point in my Chef career that it was time to hang up my Jacket.


As I begin my journey now as the Hotel Service Manager I wish to achieve outstanding services across the whole home, ensuring that our residents are at the heart of everything we do.


Salika

Salika Handi

Job Title: Finance and HR Manager

Joined: 2023

I am Salika Handi, an accomplished Finance and HR Manager with over 15 years of experience in the banking and hospitality industries across the UK, Qatar, and Sri Lanka. With a diverse professional background that includes significant tenures at HSBC, Qatar Airways, and Hertfordshire Council, I refined my skills in financial management and hospitality services to deliver exceptional results. I possess dual Master’s Degrees, including an MBA from Kingston University and an MBS from Colombo University. I bring a wealth of expertise to my role at TLC, having joined in December 2023 with the aim of ensuring the seamless operation of Finance and HR functions. My dedication to resident happiness and well-being is evident in my commitment to providing top-notch care and hospitality to all individuals, including residents, their families, and visitors alike. My dedication to cultivating a welcoming and nurturing atmosphere aligns perfectly with TLC’s core values of Truth, Love, and Compassion, which I consistently embody in all my endeavours.


Harry

Harry Tucker

Job Title: Head Chef

Joined: 2024

Meet Harry Tucker, our exceptional Head Chef at Camberley Manor Care Home! Harry joined TLC in January 2024, bringing a wealth of experience from his previous roles. He spent 5 years with Caring Homes, starting as a Sous Chef at Home of Compassion before becoming Head Chef at both Horsell Lodge and Dormy House.


In his current role, Harry leads a fantastic team of Chefs and Catering Assistants, ensuring residents' dietary needs are met with meticulous care, planning diverse and delicious menus, and valuing resident feedback.


Renowned for his culinary skills and dedication, Harry creates meals that delight our residents every day. Outside of work, he loves spending quality time with his family, attending cricket matches with his dad, and swimming.


Dimpal

Dimpal Gadher

Job Title: Office Manager

Joined: 2022

My name is Dimpal Gadher. I have worked in the care sector for the last 12 years.


I have joined TLC in May 2022, initially, as a Head Housekeeper. Within my job I have been provided a wealth of support and opportunities to achieve my goals. I am now Onboarding Champion, Manual Handling Champion and Engagement Champion in Camberley Manor.


In April 2023 I was offered the role as Admin Assistant and have since been promoted to Office Manager. I love to see the families of our residents and build close bonds with them.


In my free time, I enjoy listening to Bollywood music and of course love to spend quality time with my Family.


Crystal

Crystal Degracia

Job Title: Customer Service Supervisor

Joined: 2024

Crystal joined Camberley Manor Care Home on June 10, 2024, as a Customer Service Supervisor, taking a lead on role modelling an outstanding customer experience across all areas of the business; delivering exceptional customer service and proactively addressing customer feedback with effecting communication and resolution.


What I enjoy most is the opportunity to make a positive impact on both residents and their families. It’s incredibly fulfilling to be part of a team that provides not just care, but a supportive and compassionate environment where residents can feel valued, safe, and comfortable. I take great pride in ensuring that all aspects of the care home experience, from communication to service delivery, are handled with the utmost professionalism and empathy. Being able to listen to residents and their families, addressing their concerns, and helping create a warm, welcoming atmosphere is very rewarding.