The care throughout her stay has been outstanding and exceptional. I've recommended the home
Patricia C (Daughter of Resident)
The food was excellent and again, the dining room was like walking into a restaurant
M H (Daughter of Resident)
The staff were lovely, very accommodating and always looked after her with love and care.
M M (Granddaughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Bryn Ivor Lodge Care Home has a Review Score of 9.8 (9.820) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Bryn Ivor Lodge Care Home has 114 reviews.
Review from Delyn C (Daughter of Resident) published on 24 December 2024
Submitted via Website •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Daughter of Resident) published on 18 November 2024
Submitted via Website •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A O (Son of Resident) published on 15 November 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen P (Niece of Resident) published on 5 November 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Danny R (Relative of Resident) published on 28 October 2024
Submitted via Website •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from B M (Resident) published on 4 September 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert B (Son of Resident) published on 2 September 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M K (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card •
Report
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Daughter of Resident) published on 17 July 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A F (Daughter of Resident) published on 10 July 2024
Submitted via Website •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gerald H (Brother of Resident) published on 8 July 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mel J (Regular Volunteer) published on 21 May 2024
Submitted via Website •
Report
Reply from Liliana Ungureanu, General Manager at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine B (Wife of Resident) published on 26 April 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon Y (Daughter-in-law of Resident) published on 25 April 2024
Submitted via Postal Card •
Report
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that your loved one has settled in well with us at Bryn Ivor Lodge. I will pass on your lovely comments to the team!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Di C (Daughter of Resident) published on 24 April 2024
Submitted via Website •
Report
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. It's lovely to hear your comments about the brilliant team we have. I will pass on your comments to our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen V (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card •
Report
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that your loved one is enjoying their stay with us. I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Granddaughter of Resident) published on 16 April 2024
Submitted via Postal Card •
Report
Reply from Kirsten Smith, Customer Relationship Manager at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that the care your loved one received was exemplary. I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Resident) published on 15 April 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann P (Friend of Resident) published on 9 April 2024
Submitted via Postal Card •
Report
Reply from Clare Matthews, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for taking the time to leave us a review. We are so pleased to hear that you would recommend our home! I will pass on your lovely comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.820) out of 10 for Barchester Bryn Ivor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.820 for Barchester Bryn Ivor Lodge Care Home is calculated as follows: ( (323 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 384 Ratings = 4.82
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Bryn Ivor Lodge Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
View Latest ReportPlease Contact Us for Latest Vacancies
Recipient:
Barchester Healthcare Ltd
Date: Friday 31 Jan 2025 More details
Recipient:
Barchester Healthcare Ltd
Date: Wednesday 31 Jan 2024 More details
Recipient:
Barchester Healthcare Ltd
Date: Tuesday 28 Feb 2023 More details
Loading
Loading events
Job Title: General Manager
Joined: 2017
Job Title: Deputy manager
Joined: 2015
Job Title: Home Administrator
Joined: 2016
Job Title: Residential Head of Unit
Joined: 2017
Job Title: Dementia Residential Head of Unit
Joined: 2015
Job Title: Unit Nurse Manager
Joined: 2023
Job Title: Unit Nurse Manager
Joined: 2021
Job Title: Admin Assistant
Joined: 2017
Job Title: Activities Coordinator
Joined: 2021
Job Title: Maintenance Manager
Joined: 2019
Job Title: Head of Housekeeping
Joined: 2024
Job Title: Head Chef
Joined: 2024
Job Title: 2nd Chef
Joined: 2024