The care throughout her stay has been outstanding and exceptional. I've recommended the home
Patricia C (Daughter of Resident)
The food was excellent and again, the dining room was like walking into a restaurant
M H (Daughter of Resident)
The staff were lovely, very accommodating and always looked after her with love and care.
M M (Granddaughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Barchester Bryn Ivor Lodge Care Home has a Review Score of 9.8 (9.820) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Bryn Ivor Lodge Care Home has 114 reviews.
Review from Sheila B (Resident) published on 24 July 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for your review, your feedback is very appreciated.
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Review from S D (Friend of Resident) published on 30 May 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for your review, your feedback is very appreciated.
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Review from Dorothy H (Respite Resident) published on 8 March 2019
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Eva Nagyne Hujber, Home Administrator at Barchester Bryn Ivor Lodge Care Home
Thank you for having taken your time to provide us feedback. Your feedback is very appreciated.
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Review from Evelyn (Joan) B (Resident) published on 27 September 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Sally H (Daughter of Resident) published on 27 July 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Clare Matthews, Admin Assistant at Barchester Bryn Ivor Lodge Care Home
Thank You.
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Review from Debbie R (Daughter of Resident) published on 6 July 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Chris John M (Son of Resident) published on 21 June 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Clare Matthews, Administration Assistant at Barchester Bryn Ivor Lodge Care Home
Thank you Chris.
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Review from Emma C (Daughter-in-law of Resident) published on 30 May 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from J S (Daughter of Resident) published on 12 April 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from A J (Daughter of Resident) published on 6 April 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Susan H (Daughter-in-law of Resident) published on 6 April 2018
Submitted via Postal Card •
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5.0 out of 5
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Review from Paul T (Resident) published on 5 April 2018
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5.0 out of 5
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Review from Ann M (Wife of Resident) published on 4 April 2018
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5.0 out of 5
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Review from C J (Daughter of Resident) published on 27 November 2017
Submitted via Website •
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4.0 out of 5
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Review from Anne H (Daughter of Resident) published on 27 November 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
The care/nursing/activities staff are excellent, very patient in their approach and showing compassion and care at all times, although some seem extremely stretched in their duties!
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Review from Cheryl S (Daughter of Resident) published on 24 November 2017
Submitted via Website •
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5.0 out of 5
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Review from Graham A (Stepson of Resident) published on 14 November 2017
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5.0 out of 5
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Review from J R (Friend of Resident) published on 9 October 2017
Submitted via Postal Card •
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5.0 out of 5
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Review from Katherine J (Daughter of Resident) published on 25 September 2017
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Everyone was very welcoming and keen to get Mum to settle. Mum's room was clean and airy and the staff try hard to engage everyone with daily activities.
The food is very varied
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Review from Beryl P (Resident) published on 13 September 2017
Submitted via Postal Card •
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5.0 out of 5
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The Review Score of 9.8 (9.820) out of 10 for Barchester Bryn Ivor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.820 for Barchester Bryn Ivor Lodge Care Home is calculated as follows: ( (323 Excellents x 5) + (53 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 384 Ratings = 4.82
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Bryn Ivor Lodge Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: General Manager
Joined: 2017
Hi, my name is Liliana and I am the General Manager here at Bryn Ivor Lodge.
I have a degree in Nursing and a master's in Management of Health, vast experience and knowledge of the care sector and a real passion for delivering high-quality care.
I offer guidance to my team of nurses, care practitioners, senior carers and carers to ensure the health, safety and well-being of those we support by providing high standards of care whilst respecting dignity, privacy and wishes in a warm and friendly environment.
My team and I will ensure that each resident and their loved ones are satisfied with our services at Bryn Ivor Lodge.
Job Title: Deputy manager
Joined: 2015
Hi, my name is Daniela and I have been working at Bryn Ivor Lodge since July 2015, I was promoted to Unit Nurse Manager in the General Nursing Unit in 2020. I have a passion for the care of elderly people and I like to provide a homely atmosphere for residents and their families, whilst also promoting high standards of evidence–based clinical care. We have a fantastic team here at Bryn Ivor Lodge who are all committed to delivering the best positive care to those we support. I am now the home Deputy manager since February 2024.
Job Title: Home Administrator
Joined: 2016
Hello, my name is Clare Matthews I started as an Admin Assistant at the Bryn Ivor Lodge Care Home in December 2016 and was promoted to Home administrator in 2022. You can find me in the back office or at reception, I look after the financial side of the home answer the phone calls look after the new starters within the home and provide excellent customer service.
Job Title: Residential Head of Unit
Joined: 2017
Hello, my name is Jo and I have worked in the care sector for over a decade, progressing from a care assistant to senior carer, and was promoted to residential head of unit in 2019.
I am passionate about delivering person-centred care and assist in ensuring our residents have a good quality of life.
Job Title: Dementia Residential Head of Unit
Joined: 2015
Hi, my name is Emma, I have worked in the care sector for many years, working with various people who are in different stages of their dementia journey.
I am passionate about giving my residents the best care possible. I have been working for Barchester since 2015 as a senior carer and was promoted to head of unit in 2019.
Job Title: Unit Nurse Manager
Joined: 2023
My name is Oana and I have dedicated to providing compassionate care in multiple nursing homes since 2016. My journey has led me to Bryn Ivor Lodge, where I became a Senior Nurse in August 2023 and was recently promoted to Unit Nurse Manager in May 2024.
I am passionate about this role as it allows me to utilize my skills to make a meaningful impact on our residents' health and well-being. At Bryn Ivor Lodge, we foster a nurturing environment where our residents feel like part of a big family. I am committed to enhancing their quality of life and ensuring they receive the highest standard of care.
Job Title: Unit Nurse Manager
Joined: 2021
Hello, I am Divya, Unit Nurse Manager at Bryn Ivor Lodge Care Home.
I joined the Bryn Ivor Lodge team in 2021 as a Healthcare Assistant before obtaining my UK nursing qualification. I qualified in 2023 and have recently been promoted as a Unit Nurse Manager.
I am delighted to be a part of this team. I am an experienced nurse with a Bachelor of Science in Nursing and a Master's in public health.
My goal is to look after all residents in a way that they are at the centre of everything I do and make their lives meaningful, comfortable and joyful.
Job Title: Admin Assistant
Joined: 2017
Hello, my name is Ella and I started working at Bryn Ivor Lodge in April 2017 as a Care Assistant. With dedication to care and passion for learning, I was promoted to Senior Care Assistant then Team Leader, being a support to our residents and staff. I have always been keen on understanding and helping individuals with Dementia, this is the reason why I became a Dementia Champion.
Being eager to learn and help more I became Admin Assistant in April 2023 and you can find me in reception answering phone calls, helping with recruitment and ordering and also with staff rotas.
Job Title: Activities Coordinator
Joined: 2021
Hi, I'm Sophia, the Activities Coordinator at Bryn Ivor Lodge. My top priority is making sure our residents feel happy and cosy in their homes. I'm a super crafty person and love coming up with new and exciting activities for everyone to enjoy. When I'm not busy planning, you can usually spot me outside tending to the garden - especially when the sun is shining!
Job Title: Maintenance Manager
Joined: 2019
Hi, I'm David, the Maintenance Manager at Bryn Ivor Lodge.
I've been part of this amazing team since December 2019, and I absolutely love working here! I've been in the maintenance industry for almost 20 years, but my experience at Bryn Ivor is unlike any other. I really enjoy interacting with the residents and find it extremely fulfilling to help out wherever I can.
Job Title: Head of Housekeeping
Joined: 2024
“Hi, my name is Tara!
I'm excited to be the new Head Housekeeper at Bryn Ivor Lodge. Previously, I worked in the hotel industry with Celtic Collection. I decided to join Barchester to broaden my experience in the caring sector because I have a genuine passion for helping and caring for others.
In my free time, I enjoy playing sports and visiting my family.”
Job Title: Head Chef
Joined: 2024
With over 15 years of experience in culinary management within care homes, I have developed a deep understanding of how to create nutritious, well-balanced meals that cater to diverse dietary needs. I spent a decade as a chef in a care home in Montreal, where I honed my skills in meal planning and food safety, ensuring the well-being of residents was always a priority. Before joining Barchester, I spent two years in a care home in Bristol, where I refined my ability to design menus that cater to a variety of tastes while maintaining the highest standards of care. My passion for food and commitment to providing the best dining experience for residents is at the heart of everything I do.
Job Title: 2nd Chef
Joined: 2024
“Hello there! I’m Jordana Sexton, but you can call me Jay! I’m thrilled to be the 2nd Chef at Bryn Ivor Lodge.
Before embarking on this incredible journey, I ran my own coffee shop and catering business for 8 amazing years. It was during that time I discovered my passion for catering—it turns out I have quite a flair for it! Baking is a true joy for me, and I whip up delicious creations not just for our wonderful residents, but also in my free time.
I can’t wait to dive into this exciting new chapter at Bryn Ivor Lodge and bring some delicious flavours to life!”
