Prince George House

102 Mansbrook Boulevard, Ipswich IP3 9GY
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9.8 85 Reviews
  • Prince George House, Ipswich
Prince George House is a modern, purpose-built care home in Ipswich that provides personalised respite, residential, nursing and dementia care for older people. The dedicated team gets to know each resident well so they can tailor their care to their unique needs and wishes.

The home has its own cinema, café, hair salon and 40s/50s-themed lounge so residents are able to continue enjoying a fantastic lifestyle. The talented lifestyle team ensures there's something to look forward to each day, from music and singing sessions to visits from therapy animals, plus outings and entertainment.

Each bedroom has an en-suite wet room and is furnished to a high standard, but residents can also bring their own treasured possessions if they wish.

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Care Provided by Prince George House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Luminita Triff (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Prince George House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,659
    • Self-Funded Residential Dementia Care from £1,749
    • Self-Funded Nursing Care from £1,899
    • Self-Funded Nursing Dementia Care from £1,989
    • RESPITE Self-Funded Residential Care from £1,659
    • RESPITE Self-Funded Residential Dementia Care from £1,749
    • RESPITE Self-Funded Nursing Care from £1,899
    • RESPITE Self-Funded Nursing Dementia Care from £1,989

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Prince George House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site


Prince George House Reviews (85)

Total of 85, showing 1-20
9.8

Prince George House has a Review Score of 9.8 (9.816) out of 10, based on 33 reviews in the last 2 years. Over all time Prince George House has 85 reviews.

Overall Experience

  • 61
  • 21
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  • 2

Date Published

85
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Review from L B (Niece of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is helpful and very friendly, nothing is too much trouble. The home is very clean and welcoming to visit. My Aunt is very happy here and it meets all her requirements. Definitely a place I would recommend to anyone. One of the best I have visited.

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Review from Anne S (Power of Attorney of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prince George House is the best in every way, clean, smells lovely, no pee smell, the staff are all lovely and they look after my friend so well. It's a very homely home and I am made very welcome every time I go there.

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Review from Amanda G (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a stroke that changed everything for her, she had been in hospital for a long time and has a lot of needs. From our first visit to look around, everyone was so lovely and caring. They listened to all our questions with care and empathy. Since Mum arrived (Christmas week), and all the busyness
with presents for residents, Father Christmas, there was so much love, care and support for her. She craves attention and they are so patient and kind. Her room is beautiful and clean, variety in food that she can manage with support, she has made friends. She is not forced to do anything she doesn't want. Entertainment is varied. It's been such a relief knowing she is in good hands while we adjust to this stage of her life. Very thankful.

Reply from Caprice Geisha, Home Manager at Prince George House

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from John W (Husband of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All good thanks. My wife is still settling. She is well cared for. Food is good and the room clean, staff friendly. Would recommend this care home.
Can relax knowing she is in good hands. Good, convenient site too as regards position.

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Review from Melanie B (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff of Prince George House are welcoming, friendly and supportive of my mum and myself. It is a relaxed and professional environment to be in and I'm reassured that Mum is very well looked after.
It's a great place to be during the festive season. There have been multiple activities on offer
for the residents to enjoy and engage in. I know my mum enjoys so many of them. Prince George House has given Mum the opportunity to live well with her dementia and has almost given our mum back to us. The staff know Mum well, enough to know if she is not herself and I've seen for myself just how much they really care for her. In my absence, it is a huge comfort knowing she is surrounded by good people who genuinely want the best for Mum. I wouldn't want Mum to be anywhere else. I can see that the management team, carers, lifestyle team, kitchen staff, domestic laundry all do their very best for each and every resident. I believe that your best effort is good enough and it certainly is at Prince George House.

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Review from N B (Resident) published on 30 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident since March 2023 and since the beginning, my views have only got better. The home is superb at catering to my needs in every way. The staff not only nurses are friendly, helpful and supportive and will go the extra mile (or miles) for you. I have been made to feel welcome in every
way. I must say it's a pleasure to live here and be helped through a difficult time in my life by some wonderful staff.

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Review from S S (Granddaughter of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana is receiving end-of-life care. I honestly cannot thank the care home enough. All of the staff are truly amazing, caring and compassionate. This whole process has been a rollercoaster of a ride.

Reply from Caprice Geisha, Reviews Team at Prince George House

Hi, thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from L R (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't find any fault with the care my mother gets at Prince George, she is always clean and well-dressed, her hair is always brushed and kept tidy. The staff are always friendly and take excellent care of my mother, since moving into the home she looks so much better than she did in the previous
home.

Reply from Caprice Geisha, Reviews Team at Prince George House

Hi, thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Christine C (Sister of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been well looked after at the care home and we are both very appreciative of the very kind carers on the Windsor suite and in general.
My sister enjoys the varied menu and her meals are brought to her room at her request.

Reply from Caprice Geisha, Reviews Team at Prince George House

Thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Katrina J (Daughter of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic and you can't wish for better staff on premises day and night. The residents must feel like they are in a hotel.
Staff are always on hand and phone you straight away if anything changes.
The activities are brilliant.

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Review from J G (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a mum in the home and she is looked after very well, very pleased with the service they provided and the food they get excellent, also the carers are very efficient, the entertainment they get is first class and also the activities are brilliant, you couldn't wish for better.

Reply from Reviews Team at Prince George House

Hi, thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Kate B (Niece of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative began his respite care in early April 2024 and from day one was made to feel incredibly welcomed and cared 'about', not just cared 'for'. The general vibe is one of happiness and positivity. The staff make every day fun and it's obvious they enjoy helping the vulnerable people in their care.
It's been enlightening and reassuring to walk into a beautifully laid-out and purpose-built venue where there is frequent music playing and where the decor is changed to match the season. Residents walk out - or are wheeled from - the ground-floor salon with a new hair-do and a smile on their faces.
They partake in games sessions where they can practice throwing beanbags into tray targets, kicking the softest balls, knocking down plastic skittles, and much more. Entertainers sing residents' favourite old songs. Some walk to the pub with carers and there are coach trips out to various locations.
He has renewed his love of gardening and is far less anxious now he is surrounded by company.

Reply from Caprice Geisha, Reviews Team at Prince George House

Hi Kate, thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from D B (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very high standard of care.
Very friendly and polite staff who work very hard in some very stressful jobs but always with a smile.
Standard of cleanliness of rooms and buildings is very high.
Food is of a very good standard - everything is freshly cooked.

Reply from Reviews Team, Reviews Team at Prince George House

Hi, thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Anne R (Daughter of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise to report for Prince George's House care home. Since my mother moved here three years ago, she has been treated with the utmost respect and she has thrived on the care provided. The carers accept how Mum is at that moment in time and work around her, e.g. if she wants to go
to bed, they help her to bed, even if she hasn’t been up that long. This makes Mum feel validated and that she can just be herself.
All the carers and staff I have met have been friendly, and nothing is ever too much trouble.
I would thoroughly recommend this care home.

Reply from Caprice Geisha, Reviews Team at Prince George House

Hi Anne, thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from P N (Son of Resident) published on 27 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father has been a resident for 6 years, with no major issues with care. When there have been any minor issues, it’s been dealt with quickly and to a good standard and apologetic. The staff was always friendly, nothing too much, and informed without delay of any issues.
You are made to feel like
part of the family and welcomed.

Reply from Caprice Geisha, Reviews Team at Prince George House

Thank you very much for taking the time to leave us feedback about your experience. At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from L S (Daughter of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mum suffered from Alzheimer’s and was a resident for 3 months at Prince George House before she died. I was impressed with the home from the moment I set foot inside. The staff are undoubtedly the heart of this wonderful, caring environment. There is always a warm welcome and the home
is very clean and hygienic. It is well furnished with spacious individual rooms which are warm, light and airy. Every effort is made to ensure that nutritious enticing meals appropriate for each individual is provided. The entertainment and Activities Team are enthusiastic and energetic. Mum was always well groomed and dressed in matching outfits, something which was very important to her. She liked going to the coffee shop or sitting outside in the well-cared-for garden. Although her stay was comparatively short, I was able to relax knowing that she was in the best place possible where her emotional and physical needs were met by an outstanding and professional Care Team. Thank you for looking after mum so well.

Reply from Martha Piper, Reviews Team at Prince George House

Thank you very much for taking the time to leave us feedback about your experience.
At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks, the Care UK team


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Review from Ronnie C (Son of Resident) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the standards of the care home good and are happy with the service provided. We feel more at ease knowing my mum is in this home and looked after. We get weekly updates of activities sent to us and are good to keep in the know what is on.

Reply from Holly Cole, Reviews Team at Prince George House

Thank you very much for taking the time to leave us feedback about your experience.
At Prince George House Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.


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Review from L W (Daughter of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been a resident for a number of years and had dementia. She was diagnosed with terminal breast cancer in February 2023 and the staff looked after her with such care and affection. At 98 they had her walking with help, taking part in activities and socialising. As her end approached we had the
option for her to go into a hospice but decided to leave her at her “home” surrounded by people who cared about her and knew her. In her last days before her death, they made sure she was checked on constantly and some of her care team went in to sit with her on their days off so she wouldn’t be alone. We couldn’t have asked for more. She was surrounded by her Prince George family right up until her death a few hours after our last visit to her. Your staff there are very special people and over the years we’ve seen the care and compassion they give to the residents. Mum loved them like family and they have become family to us. We are visiting now with Mum's great-grandson for Toddler mornings.

Reply from Martha Piper, Reviews Team at Prince George House

Thank you very much for taking the time to leave us feedback about your experience.
At Prince George's House, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Many thanks the Care UK team.


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Review from Johnny G (Son of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prince George has been fantastic in the care of my mother who had a stroke in September 2022 and came to live here in October 2022. I live in Australia and am confident that my mum is receiving the best possible care here. The staff are all wonderful and do an amazing job.

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Review from R W (Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Prince George House is a very welcoming and friendly place. The staff take great pains to ensure that your needs are met in all aspects of your care. There is always someone to help with day-to-day things such as posting a letter, ensuring your wi-fi connection is working properly or helping to track
down a missing item of laundry. The rooms and common areas are very clean and the gardens are very well maintained. The activities staff work hard to provide a varied programme. The food is generally good, although there have been a few weeks recently when it was below standard. It would be helpful to know that steps are being taken to ensure this doesn't happen in the future if the chef is on holiday. The care teams work extremely hard and are much appreciated. The hairdressing and coffee shop facilities are a bonus!

Reply from Martha Piper, Reviews Team at Prince George House

Many thanks for your lovely comments about your experience at Prince George House. Our team work hard to ensure residents’ every need is met, so we are glad to hear you were supported so well during your stay. Our Head Chef is supported by an able catering team, who work hard to maintain a quality dining experience, using fresh ingredients and offering a variety of choices for residents. We will feed your comments back to the catering team and will continue to ensure the high standards we set for ourselves are not affected by the team holiday.


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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Prince George House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for Prince George House is calculated as follows: ( (326 Excellents x 5) + (49 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 385 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince George House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Luminita

Luminita Triff

Job Title: Home Manager

I joined Care UK in 2015 after achieving my nursing qualification in Romania and working there as a Nurse.


I was looking for a new challenge and decided to apply for a nursing job in the UK. Care UK was recommended to me, and I’ve been here for the past eight years.


Moving to the UK and succeeding in my role in a completely new health system has been the biggest professional challenge in my career. I’ve risen the ranks, starting as a nurse and moving from Clinical Lead to Deputy Manager and now Home Manager.


To do this job well, it’s important to be caring and compassionate, have effective communication skills, problem-solving skills, leadership and resilience. My favourite part of the working day is when I feel that I’ve made a positive difference in someone’s life. I aim to do the best I can to fulfil my job role while practising kindness.


Since I moved to the UK, the residents at Prince George's House and my colleagues have become my second family, and I love and value them all as much as my own family.


When I’m not working, I like to chat with my son and his family who live in Romania. I also unwind by reading, listening to music, playing training programmes to improve my language skills, watching films, and travelling.


Frequently Asked Questions about Prince George House

What types of Care is Prince George House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prince George House provide?

Palliative Care, Day Care, Convalescent Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Prince George House have?

There are 80 Single Rooms.

What are the Facilities & Services at Prince George House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prince George House to the centre of Ipswich?

2.9 mile(s) as the crow flies, distance by road may be significantly further.