Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On-site
Prince George House has a Review Score of 9.8 (9.816) out of 10, based on 33 reviews in the last 2 years. Over all time Prince George House has 85 reviews.
Review from R B (Friend of Resident) published on 25 January 2022
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Review from Rosina C (Wife of Resident) published on 6 January 2022
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Review from Kevin D (Son of Resident) published on 22 December 2021
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Reply from Samantha Debenham, Personal Assistant at Prince George House
Thanks so much for taking the time to write your review and rate Prince George House.
We are delighted to hear that you are likely to recommend us to others.
Your feedback has been received regarding the better communication, we are pleased to say we have taken steps to improve the frequency of our conversations, we hope you will be able to identify this shortly.
In regard to the repairs, we just wanted to reassure you that any repairs are reported promptly, we have noticed it’s taking longer to receive parts, this is something we are looking into.
Once again thank you for leaving us a review.
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Review from P D (Daughter-in-law of Resident) published on 18 October 2021
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Review from Carl W (Husband of Resident) published on 4 October 2021
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Review from R B (Friend of Resident) published on 29 September 2021
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Review from J D (Daughter of Resident) published on 8 June 2021
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Review from Alan R (Husband of Resident) published on 7 June 2021
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Review from Jacqueline (Daughter of Resident) published on 20 March 2021
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Review from John F (Husband of Resident) published on 10 March 2021
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Review from Susan M (Wife of Resident) published on 24 February 2020
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Review from Amanda F (Daughter of Resident) published on 24 February 2020
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Review from Carol H (Daughter of Resident) published on 3 February 2020
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Review from J R (Daughter of Resident) published on 16 October 2019
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Review from C R (Wife of Resident) published on 8 October 2019
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Review from Barbara H (Sister of Resident) published on 23 July 2019
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Review from David O (Son of Resident) published on 18 July 2019
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Review from L M (Daughter of Resident) published on 14 March 2019
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Review from M R (Brother of Resident) published on 7 February 2019
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Review from Melanie M (Daughter of Resident) published on 5 February 2019
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The Review Score of 9.8 (9.816) out of 10 for Prince George House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.816 for Prince George House is calculated as follows: ( (326 Excellents x 5) + (49 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 385 Ratings = 4.816
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Prince George House is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Aug 2022
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Job Title: Home Manager
I joined Care UK in 2015 after achieving my nursing qualification in Romania and working there as a Nurse.
I was looking for a new challenge and decided to apply for a nursing job in the UK. Care UK was recommended to me, and I’ve been here for the past eight years.
Moving to the UK and succeeding in my role in a completely new health system has been the biggest professional challenge in my career. I’ve risen the ranks, starting as a nurse and moving from Clinical Lead to Deputy Manager and now Home Manager.
To do this job well, it’s important to be caring and compassionate, have effective communication skills, problem-solving skills, leadership and resilience. My favourite part of the working day is when I feel that I’ve made a positive difference in someone’s life. I aim to do the best I can to fulfil my job role while practising kindness.
Since I moved to the UK, the residents at Prince George's House and my colleagues have become my second family, and I love and value them all as much as my own family.
When I’m not working, I like to chat with my son and his family who live in Romania. I also unwind by reading, listening to music, playing training programmes to improve my language skills, watching films, and travelling.