Prince George House

102 Mansbrook Boulevard, Ipswich IP3 9GY
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9.8 85 Reviews
  • Prince George House, Ipswich
Prince George House is a modern, purpose-built care home in Ipswich that provides personalised respite, residential, nursing and dementia care for older people. The dedicated team gets to know each resident well so they can tailor their care to their unique needs and wishes.

The home has its own cinema, café, hair salon and 40s/50s-themed lounge so residents are able to continue enjoying a fantastic lifestyle. The talented lifestyle team ensures there's something to look forward to each day, from music and singing sessions to visits from therapy animals, plus outings and entertainment.

Each bedroom has an en-suite wet room and is furnished to a high standard, but residents can also bring their own treasured possessions if they wish.

Care Provided by Prince George House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Luminita Triff (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Prince George House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,659
    • Self-Funded Residential Dementia Care from £1,749
    • Self-Funded Nursing Care from £1,899
    • Self-Funded Nursing Dementia Care from £1,989
    • RESPITE Self-Funded Residential Care from £1,659
    • RESPITE Self-Funded Residential Dementia Care from £1,749
    • RESPITE Self-Funded Nursing Care from £1,899
    • RESPITE Self-Funded Nursing Dementia Care from £1,989
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Prince George House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On-site


Total of 85, showing 41-60
9.8

Prince George House has a Review Score of 9.8 (9.816) out of 10, based on 33 reviews in the last 2 years. Over all time Prince George House has 85 reviews.

Overall Experience

  • 61
  • 21
  • 1
  • 0
  • 2

Date Published

85
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Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent for all reasons especially care given to clients by staff. Every care is taken to ensure residents have a comfortable life and provide interesting activities while residents are invited to attend if they wish. Have found telephone reception and general staff extremely kind
and helpful. They are very understanding of situations and go out of their way to give advice if needed.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Prince George House enough. My husband going into residential care was the hardest decision of my life but found the reception and admin staff are always cheerful and helpful. The rooms are lovely and very clean. The nursing is excellent, and the carers are absolutely brilliant. There
are always activities, entertainers and sing-a-longs to keep residents stay cheerful and active. Thank you, everyone, for making a heartbreaking decision more bearable.

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Overall Experience  Overall Experience 4.0 out of 5

Could be better communication with the family if the resident is getting short of items. Could do repairs quicker (e.g. emergency cord in the toilet/bathroom).

Reply from Samantha Debenham, Personal Assistant at Prince George House

Thanks so much for taking the time to write your review and rate Prince George House.
We are delighted to hear that you are likely to recommend us to others.
Your feedback has been received regarding the better communication, we are pleased to say we have taken steps to improve the frequency of our conversations, we hope you will be able to identify this shortly.


In regard to the repairs, we just wanted to reassure you that any repairs are reported promptly, we have noticed it’s taking longer to receive parts, this is something we are looking into.


Once again thank you for leaving us a review.


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Overall Experience  Overall Experience 4.0 out of 5

Clean home, staff are friendly, home looks welcoming and good activities.

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Overall Experience  Overall Experience 4.0 out of 5

Care Home staff are amazing, helpful, kind, patient and thoughtful. Plenty of activities ongoing, the home and rooms are always clean and tidy and there’s always tea and cake! When I have provided feedback on improving communication, it was immediately acted upon.

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Overall Experience  Overall Experience 5.0 out of 5

I find this home extremely well run. The staff work very hard and are always pleasant and cheerful. If you need help the staff will help you. The friend I visit is very happy at this home. She is well cared for at all time.
I especially like the way the staff will listen to my concerns or questions
I have.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly, have been really helpful with questions as Mum recently arrived at Prince George House. Visits have all gone smoothly and have no issues.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff who go above and beyond their duty. My wife is so happy here and has been doing things she has never done.

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Overall Experience  Overall Experience 4.0 out of 5

Having had my late mother in Prince George House for 18 months, I felt that it was a welcoming home and the residents are well looked after. The management and care staff are very friendly and helpful and nothing was too much trouble. "Keep up the excellent work".

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Overall Experience  Overall Experience 5.0 out of 5

The staff looking after my wife were first-class.

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Overall Experience  Overall Experience 4.0 out of 5

Everything is very satisfactory and the care is excellent. The activities are very good, especially the music and we look forward to going out for minibus trips.

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Overall Experience  Overall Experience 5.0 out of 5

We are so pleased that dad is in such a wonderful home. The facilities are excellent. The carers really listen and nothing is too much trouble. We can see they genuinely care. The care extends to the whole family too. The management and admin staff are all hands-on and interested too. A real home from
home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was only at Prince George House for 4 days as she passed away.
The care and compassion shown to both her and her family was second to none. The care she was shown at her passing was wonderful and a great comfort to me as I was present. I will remember the compassion shown to not just her
but myself as she passed for ever more.

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Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old mother was resident in Prince George House for the final 3 weeks of her life, having been diagnosed with pancreatic cancer in May. She had reached a stage when she could no longer be looked after in her own home. It was a difficult decision to make but we were extremely happy with the
care and support she received in Prince George House from all the staff.
Unfortunately, she wasn't well enough to participate in the activities on offer or to make full use of the excellent facilities.

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Overall Experience  Overall Experience 5.0 out of 5

My husband had a week's respite care at Prince George House. From the moment of my enquiry, through to the end of the respite period, Prince George House care and attention to detail were excellent. I felt extremely confident to leave my husband in the care of the amazing staff. Nothing was too much
trouble. Several of my family and friends visited during that week and told me how impressed they were with the facilities and care. I shall certainly recommend Prince George House. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My experience on first coming into Prince George House was very good and up to this day, still is!
The staff are very friendly and helpful and show a lot of care and support not only to myself but my brother too, many thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Having recently arrived fro Australia to visit my mother, now resident at Prince George House, I have to say how impressed I am at the quality of care she is receiving.
The staff are caring, humourous, kind and dedicated to their jobs and profession and I couldn't be happier to see my mother in such
good hands.

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Overall Experience  Overall Experience 5.0 out of 5

My Dad has been in Prince George House for 2 weeks now, having come straight from an exhausting spell in hospital. It's been a very emotional time for my Mum as well as the rest of the family. Mum is, of course, devastated my Dad cannot come home.
From the very first contact with the Prince George
House, the staff have been the most understanding people I have come across in a long while. They were there for me during the emotional time of Dad's transfer on that first day and the situation was managed with sensitivity and respect; not only to my Dad but they were aware of the tremendous turmoil my Mum and I were feeling.
Two weeks later my Dad is and looks well cared for. The staff have made an effort to understand his needs, likes and dislikes. He is treated with respect and dignity.
My Mum visits every day and is welcomed and included in Dad's daily activities and care as much as she wants. Not only my Dad looks well but my Mum too looks well. She is relaxed and happy that my Dad is being well cared for although, obviously, still wants him home.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are polite and friendly and helpful, also keep us informed, also the care home is very good.
I would like the staff to let us know when my brother is getting low on things before he runs out.
It's good that staff take him out when they can.
Overall it's thumbs up.
Keep up the good work.
Thank
you.

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Overall Experience  Overall Experience 5.0 out of 5

My parents have now been in your care home for 19 months and I cannot fault the care they receive. Nothing is too much trouble for your managers and staff and they are very approachable if I have a problem or question. 'Care' is the appropriate word!

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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for Prince George House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for Prince George House is calculated as follows: ( (326 Excellents x 5) + (49 Goods x 4) + (8 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 385 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Prince George House is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (91)

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Meet the Team (1)

Luminita

Luminita Triff

Job Title: Home Manager

I joined Care UK in 2015 after achieving my nursing qualification in Romania and working there as a Nurse.


I was looking for a new challenge and decided to apply for a nursing job in the UK. Care UK was recommended to me, and I’ve been here for the past eight years.


Moving to the UK and succeeding in my role in a completely new health system has been the biggest professional challenge in my career. I’ve risen the ranks, starting as a nurse and moving from Clinical Lead to Deputy Manager and now Home Manager.


To do this job well, it’s important to be caring and compassionate, have effective communication skills, problem-solving skills, leadership and resilience. My favourite part of the working day is when I feel that I’ve made a positive difference in someone’s life. I aim to do the best I can to fulfil my job role while practising kindness.


Since I moved to the UK, the residents at Prince George's House and my colleagues have become my second family, and I love and value them all as much as my own family.


When I’m not working, I like to chat with my son and his family who live in Romania. I also unwind by reading, listening to music, playing training programmes to improve my language skills, watching films, and travelling.