Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
Parking on-site
Cavell Court has a Review Score of 9.8 (9.825) out of 10, based on 24 reviews in the last 2 years. Over all time Cavell Court has 141 reviews.
Review from Nick S (Son of Resident) published on 2 January 2025
Submitted via Website •
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Review from Tim B (Husband of Resident) published on 20 November 2024
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Reply from Samantha Woods, Reviews Team at Cavell Court
Thank you very much for taking the time to leave us feedback about your experience. Your kind words are so appreciated and really do mean the world to the whole Cavell Court team.
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Review from Anna D (Daughter of Resident) published on 14 November 2024
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Reply from Samantha Woods, Reviews Team at Cavell Court
Thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Your kind words are really appreciated. Many thanks from the team at Cavell Court.
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Review from Kevin P (Son of Resident) published on 26 September 2024
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Review from Jill O (Daughter of Resident) published on 12 September 2024
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Review from M H (Wife of Resident) published on 19 August 2024
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Review from Mary P (Daughter of Resident) published on 6 August 2024
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Review from L C (Wife of Resident) published on 28 June 2024
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Reply from Caprice Geisha, Reviews Team at Cavell Court
Hi, thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from J P (Daughter of Resident) published on 13 May 2024
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Reply from Samantha Woods, Reviews Team at Cavell Court
Thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your kind words, they are appreciated by everyone at Cavell Court.
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Review from L L (Daughter of Resident) published on 10 April 2024
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Reply from , Reviews Team at Cavell Court
Thank you very much for taking the time to leave us a reveiw about your experience. At Cavell Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Paul H (Son of Resident) published on 5 March 2024
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Reply from Samantha Woods, Reviews Team at Cavell Court
Hi Paul, thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves here at Cavell Court, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your kind words, they are appreciated by everyone at Cavell Court.
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Review from C L (Niece of Resident) published on 13 February 2024
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Reply from Samantha Debenham, Reviews Team at Cavell Court
Thank you for your feedback about your Aunt’s stay at Cavell Court – we are pleased to see multiple positive ratings, including that you feel care quality is of a high standard and that residents are treated with dignity and respect. However, we are disappointed to hear your comments. The entire team at Cavell Court, including our management team, genuinely care for every resident and their families, and ensure we communicate regularly with them, always with full transparency. This includes communicating and organising necessary healthcare visits when needed, and warning of costs in advance wherever possible. Our team are always willing to help residents and their families with their care, offering advice and support wherever needed.
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Review from Andrew G (Son of Resident) published on 9 February 2024
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Reply from Caprice Geisha, Reviews Team at Cavell Court
Hi Andrew, thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Jane G (Daughter-in-law of Resident) published on 18 January 2024
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Reply from Reviews Team at Cavell Court
Thank you very much for taking the time to leave us a reveiw about your experience.
At Cavell Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Facilities
Care / Support
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Treated with Dignity
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Review from Les R (Son of Resident) published on 11 January 2024
Submitted via Website •
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Reply from Samantha Woods, Reviews Team at Cavell Court
Thank you very much for taking the time to leave us feedback about your experience.
At Cavell Court, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your kind comments, they are appreciated by everyone at Cavell Court.
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Review from Lynn G (Daughter of Resident) published on 23 November 2023
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Reply from Samantha Debenham, Reviews Team at Cavell Court
We are delighted to hear of your comments about Cavell Court; from the support offered by our customer relations manager to the activities, dining experience and facilities on offer that help residents to lead fulfilling lives. In recent years, mobile phones have been issued to each suite, meaning relatives do not need to rely entirely on the landline when wanting to speak with loved ones. Whilst these cannot always be free when requested, particularly if team members are busy aiding residents, we will always ensure families can maintain regular communication with their loved ones.
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Review from D C (Granddaughter of Resident) published on 15 November 2023
Submitted via Website •
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Reply from Samantha Woods, Reviews Team at Cavell Court
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Cavell Court we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your kind comments, they are appreciated by everyone at Cavell Court. Many thanks, the Care UK team.
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Review from Gavin W (Son of Resident) published on 9 November 2023
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Reply from Martha Piper, Reviews Team at Cavell Court
Thank you so much for taking the time to leave us feedback about your experience.
At Cavell Court we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your kind comments, they are appreciated by everyone at Cavell Court. Many thanks, the Care UK team.
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Review from Mary B (Niece of Resident) published on 27 September 2023
Submitted via Website •
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Reply from Holly Cole, Reviews Team at Cavell Court
Hi, thank you very much for taking the time to leave us feedback about your experience. At Cavell Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time and we look forward to hearing from you. Many thanks, the Care UK team.
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Review from M W (Wife of Resident) published on 29 August 2023
Submitted via Postal Card •
Report
Reply from Holly Cole, Reviews Team at Cavell Court
Hi, thank you very much for taking the time to leave us feedback about your experience.
At Cavell Court Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team.
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The Review Score of 9.8 (9.825) out of 10 for Cavell Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.825 for Cavell Court is calculated as follows: ( (245 Excellents x 5) + (25 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 280 Ratings = 4.825
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cavell Court is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Jul 2024
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Job Title: Home Manager
I qualified as a Nurse in Portugal in 2010, and my first care job in the UK was for Care UK.
I left after five years to progress my career, but I decided to return because I believe in Care UK’s values and commitment to caring for residents.
Care UK is the best place I have ever worked. The support provided to colleagues is fantastic. Providing care is about being passionate and committed. As Home Manager, I believe it’s important to listen to and support residents, relatives and colleagues in the home on a day-to-day basis. I work hard to make a difference in their lives.
The safety and wellbeing of the residents living at Cavell Court of the utmost importance to me, and ensuring all procedures are followed is an important part of my role. My favourite part of the day is walking around the home every morning to talk to each resident and team member.
When I’m not working, I love to spend time with my family. I enjoy time in the garden and do DIY at home.