Kingsbury Court Care Home

Guildford Road, Bisley, Woking GU24 9AB
Submit a Review
9.9 97 Reviews
  • Kingsbury Court Care Home, Woking
Kingsbury Court Care Home is a 2015 addition to the Maria Mallaband care home range, purpose-designed to offer three separate floors for residential, nursing and dementia care practice.

All floors has its own dining room, lounge and activities area.

Residents can choose from spacious communal areas, dine in style and relax in en-suite bedrooms.

Kingsbury Court is in scenic surroundings and offers long and short-term care packages depending on requirements.

Care Provided by Kingsbury Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jose Pinto (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kingsbury Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,720
    • Self-Funded Residential Dementia Care £1,500 – £1,720
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.


  • (these prices are only a guideline, please contact Kingsbury Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking
  • Parking is available onsite


Kingsbury Court Care Home Reviews (97)

Total of 97, showing 1-20
9.9

Kingsbury Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Kingsbury Court Care Home has 97 reviews.

Overall Experience

  • 77
  • 19
  • 0
  • 0
  • 1

Date Published

97
10
20
28
69
Overall Experience  Overall Experience 5.0 out of 5

My mum spent 9 years at Kingsbury Court. She was extremely well looked after and treated with care and affection. Her dignity was always maintained and the staff were superb. I live abroad but I was always kept closely informed. I highly recommend Kingsbury Court and am grateful Mum was in their care.

Reply from José Pinto, Home Manager at Kingsbury Court Care Home

Thank you for taking the time to leave us a review and share your experience that you have had at Kingsbury Court. We are so pleased that you and your loved one had a great experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This home is lovely and the staff are very helpful and pleasant—excellent ethics, lovely and clean.

Reply from José Pinto, Home Manager at Kingsbury Court Care Home

Thank you for taking the time to leave us a review and share the experience that you have had at Kingsbury Court. We are so pleased that you and your loved one had a great experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care and attention given to my sister-in-law at Kingsbury Court. Staff are always very friendly and helpful whenever I visit. I would recommend to anyone considering coming here.

Reply from Jose Pinto, Home Manager at Kingsbury Court Care Home

We appreciate you taking the time to share your positive comments regarding Kingsbury Court and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Kingsbury Court for nine weeks and she has benefited from her stay here enormously.
The staff have all been wonderful and fully supportive and caring.

Reply from José Pinto, Home Manager at Kingsbury Court Care Home

We appreciate you taking the time to share your positive comments regarding Kingsbury Court and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Kind, friend staff, helping my Mum in her final days.
Spacious rooms and very safe.

Reply from José Pinto, Home Manager at Kingsbury Court Care Home

We appreciate you taking the time to share your positive comments regarding Kingsbury Court and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home, very kind and helpful staff. Entertainment very good and run by a lovely lady.
Mother-in-law is very happy. The room is lovely and looks out onto the garden, beautiful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury Court are very caring and the staff are brilliant, always willing to help and advise when needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The home is so friendly and welcoming especially the head of lifestyle. She is always helpful and the staff are also brilliant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My wife was received into Kingsbury Court after an 8-week stay in hospital. From day one, she was greeted by very friendly staff, and throughout her first week of change was made to feel at home. To date, she has received exceptional care by every staff member. Her room, facilities, food and activities
are all geared to her needs, which helps me to accept her new home. Management too must be applauded for all their help/guidance to my wife, family and myself.

Reply from José, Home Manager at Kingsbury Court Care Home

We appreciate you taking the time to share your positive comments regarding Kingsbury Court and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law has settled in well. The staff really care for her and she is smiling again.

Reply from José, Home Manager at Kingsbury Court Care Home

Thank you for taking the time to leave us a review and share your experience that you have had at Kingsbury Court. We are so pleased that you and your loved one had a great experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Nan seems settled here and often gets checked in on whilst I am visiting. Events used to engage Nan a lot in the activities and the staff are always very friendly (in the majority) but Nan doesn't want to take part in much now in activities. Always very clean and tidy home with a homely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for 4 months, we are so happy with the service and care. She has been given. The rooms are clean, well-equipped and comfortable, the food and facility are lovely. We are very happy that our mum is being so well looked after. Everyone on the team here is very nice and they all care
so much about their job.

Reply from José, Home Manager at Kingsbury Court Care Home

We appreciate you taking the time to share your positive comments regarding Kingsbury Court and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking such good care of my Nana. She is very obviously well looked after, the staff are so attentive.

Reply from José, Home Manager at Kingsbury Court Care Home

We appreciate you taking the time to share your positive comments regarding Kingsbury Court and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I cannot commend highly enough the team at Kingsbury Court, especially one staff member in particular.

Reply from José, Home Manager at Kingsbury Court Care Home

We appreciate you taking the time to share your positive comments regarding Kingsbury Court and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We visited for a 96th birthday party. Chef made a fantastic ice cream cake for the celebration. The activity coordinator made such a special effort to ensure our party had a fabulous celebration.
As always the Kingsbury Court staff have gone above and beyond for my dear mother-in-law.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

On entering the building you feel a sense of calm seeing how clean and well kept the home is. I have been in the very lovely garden several times. Staff always friendly and helpful. Would highly recommend this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We were here for a birthday party for my husband's grandmother and it was beautiful! The staff did a wonderful job decorating and making the day special. They made a beautiful cake and it was so amazing!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury is excellent. The staff are wonderful. We love going there, but there needs to be more training, for all things to do with changing urine bags so the urine does not spill! There is not enough car parking sometimes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of a resident and being in this care home is a big pleasure. On each visit, I have support from the staff. All the time they have smiles on their faces and are very helpful. Each small problem is solved and very quickly. Their job and duties are done to a very good quality. They are professional
at each point. Rooms are clean, and tidying up is done on each of my visits. There is water on the customer desk.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care and attention given to my mother-in-law in the last few weeks has been unbelievably good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Kingsbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Kingsbury Court Care Home is calculated as follows: ( (311 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsbury Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (1)

José

José Pinto

Job Title: Home Manager

Hi, my name is José and I began my career in healthcare as a Paramedic in Portugal. I was please to progress into elderly care specialism when I came to England in 2014 and now have a wealth of experience in the care home sector as a Registered Nurse.


My experience has focused on delivery of resident care through leading and supporting my teams in high quality. I have a passion for coaching and mentoring and I love the opportunity to nurture skills with the team and individuals that I am privileged to work alongside.


My management style is to ensure that all we do is very much with a proactive approach and ensuring resident focus, wellbeing, safety and care is at the forefront our delivery and that we meet our clients, resident and families expectations.


I thoroughly enjoy the ongoing relationships I build with our residents and their families to provide a holistic whole home approach to care and to know I can offer families peace of mind in knowing their loved one is well cared for.


Frequently Asked Questions about Kingsbury Court Care Home

What types of Care is Kingsbury Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Kingsbury Court Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Kingsbury Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Kingsbury Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Kingsbury Court Care Home to the centre of Woking?

3.1 mile(s) as the crow flies, distance by road may be significantly further.