Kingsbury Court Care Home

Guildford Road, Bisley, Woking GU24 9AB
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9.9 97 Reviews
  • Kingsbury Court Care Home, Woking
Kingsbury Court Care Home is a 2015 addition to the Maria Mallaband care home range, purpose-designed to offer three separate floors for residential, nursing and dementia care practice.

All floors has its own dining room, lounge and activities area.

Residents can choose from spacious communal areas, dine in style and relax in en-suite bedrooms.

Kingsbury Court is in scenic surroundings and offers long and short-term care packages depending on requirements.

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Care Provided by Kingsbury Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jose Pinto (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kingsbury Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,720
    • Self-Funded Residential Dementia Care £1,500 – £1,720
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Kingsbury Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available onsite


Kingsbury Court Care Home Reviews (97)

Total of 97, showing 21-40
9.9

Kingsbury Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Kingsbury Court Care Home has 97 reviews.

Overall Experience

  • 77
  • 19
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  • 1

Date Published

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Review from Sam J (Daughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t thank the staff at Kingsbury Court Care Home enough. My mum came for respite but I knew she had to stay, four weeks later she is now a permanent resident and is loving every minute of it! She found it hard at first but the staff made her feel well welcome. The activities are fab and my mum loves
looking at her chart to see what’s going on!

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Review from L A (Daughter of Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Myself personally have always been very well greeted on every occasion. My Mum seems happy, the staff have an endless task with some of the patients, they manage them with such professionalism. I could not be happier with the overall experience.

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Review from Valerie W (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has only recently moved to Kingsbury Court. She is on end-of-life care and after my visit today, I felt reassured that she will be extremely well cared for and made as comfortable as possible. Her room looks out into the garden even though she can't go out there it's nice she can at least see it.
All the staff that I have met were kind, helpful and very cheerful. I am very happy for Mum to spend her last days at Kingsbury Court.

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Review from Maggie T (Relative of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff to be friendly and helpful to me when I visit. They are all very kind to the resident and handle her with great care, and are gentle when doing so. She is always kept clean and fresh. Thank you for all you do for her.

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Review from B P (Wife of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury Court is a second home to me as I visit my husband daily. On arrival, I am always greeted and made welcome by the friendly receptionists and management staff. I am happy too, with the care my husband receives from the kind and caring nurses and carers. Well done Kingsbury Court and a huge
thank you!

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Review from Erika M (Friend of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury is a lovely care home. All the staff are friendly and caring. The food is amazing. The residents are happy and have alot of activities. Management is professional and very supportive. Well done to all the professionals that work at Kingsbury.

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Review from June H (Daughter-in-law of Resident) published on 13 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff and very helpful to us when visiting and giving us information when my mother-in-law has problems, as we do not live locally.

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Review from Klaudia M (Wife of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been looked after and cared for as well as is possible and the care staff as well as other auxiliary staff have been unfailingly friendly and efficient. Altogether, an excellent experience for the patient and his family and visitors.

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Review from Shirley B (Friend of Resident) published on 5 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting a friend who only came to Kingsbury Court in November. I was also part of a group that came to sing carols so I am unable to give my opinion in some areas. The staff are always helpful and pleasant and my friend's room is very nice.

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Review from Linda J (Friend of Resident) published on 1 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff on the first floor, working today (14th November) especially, for their friendliness and care of my resident.
All staff are extremely good but sometimes events mean that staff go that extra mile and their help today with my resident was fantastic. Before and after a
hospital appointment.
Thank you isn't said enough.

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Review from Dee R (Friend of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has only been a resident for four days so I can only give first impressions.
Reception staff are so welcoming to me - the coffee and pastries are much appreciated! Each visit I have received a very warm welcome.
The care staff on the first floor have all been kind and helpful.
Maintainance
staff have made the room homely by getting pictures up quickly - so important, toilet raise found immediately.

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Review from Kirsty P (Granddaughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every time I have visited my nan, I have found the staff super friendly and cheerful. It was my nan's 102nd Birthday back in May and the staff made her a lovely Birthday cake and put up her Birthday cards and balloons up for her and gathered some relatives to help to celebrate her milestone. Thank you
to everyone for caring for my nan and doing such a lovely job.

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Review from J B (Daughter-in-law of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

5 members of staff are outstanding.
So lovely to know our beloved Mum is safe and being cared for.

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Review from Michael F (Next of Kin) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming staff and good, caring staff members.

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Review from Wendy W (Sister of Resident) published on 3 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my brother 3 times this week and very happy that he is in a secure comfortable place.
Staff are all very nice, cheerful and helpful. I feel much happier after visiting and meeting staff.

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Review from Dawn G (Daughter of Resident) published on 1 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The caring staff are brilliant, three members in particular, who I see most often. Mum really enjoyed the trip to the garden centre recently. She has also participated in painting and keep fit. My only concern is that things go missing: a throw, 2 pairs of slippers, wine glasses - all purchased and
provided for Mum's comfort. I get upset having to look for or ask for things to be found. However, overall Mum receives good care.

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Review from R S (Friend of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury Court is a very comfortable care home. It is not the cheapest by any means but overall you do get what you pay for. Food and drink, in particular, is excellent and always has been from day one. Over the years the care and support has been lacking in some areas, but at this time it is improving.
My friend is extremely happy to be living at Kingsbury Court.

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Review from Linda S (Daughter of Resident) published on 23 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Kingsbury Court in February 2019. She had a lovely spacious room. She was well looked after until she passed away on the 7th August. I have high praise for the staff and the manager. I would highly recommend Kingsbury Court.

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Review from Tracy M (Wife of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Apart from the initial concern about not knowing about our booking, my husband's stay was great. The staff were lovely. The room was lovely. However, due to the nature of the floor, the staff were flat out looking after other residents with severe dementia, therefore my husband was not walked around
and it was also very, very hot. Consequently, he was very weak when he came home.

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Review from C E (Daughter of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to Kingsbury Court initially as respite care. However, it soon became clear he needed a permanent care package. All the staff from carers to management were very kind, compassionate, and considerate during my father's short time there. They were respectful of his needs and tried
to make his end of life as comfortable as possible. I would be happy to recommend Kingsbury Court.

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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Kingsbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Kingsbury Court Care Home is calculated as follows: ( (311 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsbury Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

José

José Pinto

Job Title: Home Manager

Hi, my name is José and I began my career in healthcare as a Paramedic in Portugal. I was please to progress into elderly care specialism when I came to England in 2014 and now have a wealth of experience in the care home sector as a Registered Nurse.


My experience has focused on delivery of resident care through leading and supporting my teams in high quality. I have a passion for coaching and mentoring and I love the opportunity to nurture skills with the team and individuals that I am privileged to work alongside.


My management style is to ensure that all we do is very much with a proactive approach and ensuring resident focus, wellbeing, safety and care is at the forefront our delivery and that we meet our clients, resident and families expectations.


I thoroughly enjoy the ongoing relationships I build with our residents and their families to provide a holistic whole home approach to care and to know I can offer families peace of mind in knowing their loved one is well cared for.