Kingsbury Court Care Home

Guildford Road, Bisley, Woking GU24 9AB
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9.9 97 Reviews
  • Kingsbury Court Care Home, Woking
Kingsbury Court Care Home is a 2015 addition to the Maria Mallaband care home range, purpose-designed to offer three separate floors for residential, nursing and dementia care practice.

All floors has its own dining room, lounge and activities area.

Residents can choose from spacious communal areas, dine in style and relax in en-suite bedrooms.

Kingsbury Court is in scenic surroundings and offers long and short-term care packages depending on requirements.

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Care Provided by Kingsbury Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jose Pinto (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kingsbury Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,720
    • Self-Funded Residential Dementia Care £1,500 – £1,720
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Kingsbury Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available onsite


Kingsbury Court Care Home Reviews (97)

Total of 97, showing 41-60
9.9

Kingsbury Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Kingsbury Court Care Home has 97 reviews.

Overall Experience

  • 77
  • 19
  • 0
  • 0
  • 1

Date Published

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28
69

Review from G K (Son of Resident) published on 9 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, excellent facilities and the staff are so kind.

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Review from Keith T (Son of Resident) published on 9 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion that my mother has received from all the staff at Kingsbury Court has been excellent and when compounded by the challenges of Covid-19 I am somewhat in awe of their commitment to care for the residents. From the people who man the reception to the carers, food preparers, cleaners,
activity coordinators, and management they have all played their part in making my mother's residency a pleasurable one. The home is exceptionally clean and the grounds well maintained so when the weather allows, it is a pleasure to be outside. I would without any reservation recommend Kingsbury Court Care home.

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Review from D H (Son of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

High standard of accommodation, very clean too. Staff are brilliant with residents and relatives keeping them informed all the time. Facilities for the residents are excellent with cafe and cinema room.

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Review from S P (Daughter of Resident) published on 26 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Kingsbury Court for one year now, and I have been very happy with her care. Although she has vascular dementia, she is made to feel as though she is part of a family, and all the carers I have come into contact with are very kind to her, which gives me tremendous peace of find and that
is all I was hoping for. She has a lovely room, and Kingsbury Court always seems clean and well run.

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Review from C W (Daughter-in-law of Resident) published on 24 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff and work as a team. They always have a smile and Kingsbury Court is always clean and tidy, very welcoming when you go in.

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Review from C B (Daughter of Resident) published on 22 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for a better home and care for my mother. I used this home a few years ago for a close family relative and when I needed to get my mum into a home last year I didn't look anywhere else. It's exactly what I would expect the staff are amazing and so kind they care for the families of residents
and support them too. My mum is very happy in this home and I am happy knowing how well she is being looked after. Nothing is too much trouble for them and I thoroughly recommend this care home.

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Review from L C (Daughter of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was wonderful to be able to see Mum today, even though we were socially distanced. The staff were very professional and all checks were carried out. I know her care remains excellent and would like to thank everyone involved in her care for their professionalism and personal care of Mum.

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Review from A M (Daughter of Resident) published on 19 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury Court is run efficiently and prioritises the residents care, health and wellbeing about everything. The home is beautiful, clean and all the staff are a pleasure to deal with. Over the covid-19 situation, they have remained communicative and supportive. I could not wish for better care for
our father.

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Review from Philip G (Son of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and attentive staff. Nice and secure building/ Lovely room and good food.

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Review from Andre A (Son of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, aged 94 was transferred to Kingsbury Court once it became clear that she needed full-time care, particularly given her advanced level of dementia. The admission process was straightforward but I reserve my praise for the staff, who were simply excellent. Caring and patient as you would expect,
but with an extra level of sensitivity that set them apart that Mum appreciated and that reassured us. Excellent reception staff as well.

Reply from Venita Couzens, Home Manager at Kingsbury Court Care Home

Thank you for taking the time to write such kind words about our staff. We are so glad that you are happy with the care we were able to provide for your mum and that she was happy living here with us.


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Review from W T (Daughter of Resident) published on 21 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the loving care which my father received. Every department very good, not just the care team.

Reply from Venita Couzens, Home Manager at Kingsbury Court Care Home

Your father was like family to the staff on the ground floor. A gentleman and a pleasure to look after him.


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Review from Wendy W (Respite Resident) published on 27 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed my week of respite care at Kingsbury Court. The staff were always very kind and very helpful.

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Review from Jan L (Daughter of Resident) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury Court has provided excellent care for my mother. The staff throughout are professional, knowledgeable and caring. They understand fully the impact on both the residents and the families. Whatever time of day you visit, there is consistency and the home has an atmosphere that is safe, relaxing
and professional.

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Review from Anne T (Niece of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been a resident at Kingsbury Court for six months. She looks so much better than she has done for some time due to the care and attention received. It was her 90th birthday recently and all the staff made it very special for her and other residents. We appreciated the lounge and dining area
were made available for the occasion. Suggestion, perhaps a notice board with photos of parties, outings, activities could be put up for residents and visitors to see.

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Review from Shirley H (Daughter-in-law of Resident) published on 21 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff are excellent, always there to help in any way. The cleanliness is also excellent.

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Review from Anthony H (Son of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring people who cannot do enough to help in any way. The home is always clean and mum's room is always spotless.

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Review from J C (Friend of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have visited my friend on several occasions and have found most of the staff welcoming and giving good care and attention to the residents. The home is well appointed, with a good standard of hygiene and cleanliness. My friend had a 97th birthday, which the staff pulled out all the stops to give her
a memorable day, including her favourite singer, birthday cake, bouquet and decorations. Thank you.

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Review from Alison K (Daughter of Resident) published on 8 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the final 27 days of her life in Kingsbury Court Care Home, where she was treated with the utmost kindness, care and dignity in extremely comfortable surroundings.

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Review from Linda H (Daughter of Resident) published on 6 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has just had her 97th Birthday. Kingsbury Court gave her a wonderful day. Of course, we took lots of photos. Looking at the photos of last year, my mother looks and is so much better. She has put on weight and most of the time she does not want to eat, but with the help of the staff and the
chefs, she is making progress.

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Review from Dean W (Cousin of Resident) published on 2 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a very nice feel to it.

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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Kingsbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Kingsbury Court Care Home is calculated as follows: ( (311 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsbury Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Meet the Team (1)

José

José Pinto

Job Title: Home Manager

Hi, my name is José and I began my career in healthcare as a Paramedic in Portugal. I was please to progress into elderly care specialism when I came to England in 2014 and now have a wealth of experience in the care home sector as a Registered Nurse.


My experience has focused on delivery of resident care through leading and supporting my teams in high quality. I have a passion for coaching and mentoring and I love the opportunity to nurture skills with the team and individuals that I am privileged to work alongside.


My management style is to ensure that all we do is very much with a proactive approach and ensuring resident focus, wellbeing, safety and care is at the forefront our delivery and that we meet our clients, resident and families expectations.


I thoroughly enjoy the ongoing relationships I build with our residents and their families to provide a holistic whole home approach to care and to know I can offer families peace of mind in knowing their loved one is well cared for.