Kingsbury Court Care Home

Guildford Road, Bisley, Woking GU24 9AB
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9.9 97 Reviews
  • Kingsbury Court Care Home, Woking
Kingsbury Court Care Home is a 2015 addition to the Maria Mallaband care home range, purpose-designed to offer three separate floors for residential, nursing and dementia care practice.

All floors has its own dining room, lounge and activities area.

Residents can choose from spacious communal areas, dine in style and relax in en-suite bedrooms.

Kingsbury Court is in scenic surroundings and offers long and short-term care packages depending on requirements.

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Care Provided by Kingsbury Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jose Pinto (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kingsbury Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,720
    • Self-Funded Residential Dementia Care £1,500 – £1,720
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Kingsbury Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available onsite


Kingsbury Court Care Home Reviews (97)

Total of 97, showing 61-80
9.9

Kingsbury Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Kingsbury Court Care Home has 97 reviews.

Overall Experience

  • 77
  • 19
  • 0
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  • 1

Date Published

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Review from Carol R (Daughter of Resident) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Kingsbury for a week. She was very reticent about going because of dementia but she absolutely adored it when she was there. She was very well looked after by the staff and wanted to attend all the activities. There is a variety of things to do and lovely relaxing rooms for the residents.
Its light and the dining room is decorated and makes you feel like you are going out for a meal. Everyone works very hard here.

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Review from John W (Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have spent 6 months in the care home.
Excellent service and good food.
Looked after very well by all staff.

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Review from Veronica C (Respite Resident) published on 23 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found my experience excellent, all staff very caring, could not fault anything.
There was nothing they would not help you with.

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Review from Ann D (Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care has been very good. Staff are very helpful. Lovely garden to sit in.

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Review from Angela S (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The overall care is excellent and residents are well cared for. The home is always clean and tidy and the staff always smile and are polite.

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Review from D B (Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am enjoying my stay here as a full-time resident.

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Review from Lesley B (Niece of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been in the residential care section on respite care for two months after a fall at home. She has been very well cared for is happy and content. She enjoys the food and says all the staff are lovely and very helpful. This was my first visit and I found the place very clean, modern with purpose-built
facilities, luxury furnishings just like a nice hotel. The staff were all very pleasant and informative. The place was secure and felt safe, providing a calm environment offer recuperation. The ensuite bedroom is large and airy a lovely place.

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Review from K S (Son of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was reviewing a placement for my mother. All homes I visited were cold calling. Each time I was drawn back to Kingsbury Court Care Home, open, honest, 24/7 access. Best decision I made. Any issues with care are discussed immediately and positive action taken.
All the permanent staff I am on
first name terms. Access to visit is 24/7, as I am on shifts this is, even more, a benefit. Activities are good and also improving my mother stays in her room and the animal activities are taken to her.

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Review from Trevor H (Nephew of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are polite and friendly. Sometimes we have to ask 3-4 times for the assistance required.

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Review from Adam B (Son of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived directly from a hospital , this care home took care of him, received him and made him feel comfortable and welcome.
During my father's stay the staff cared for him with extreme care and confidence, they treated him as a friend and looked after all his needs. I found all the staff to
be highly qualified and caring with a can-do attitude that made my dad's stay the most comfortable and happy it could possibly be under the circumstances.
The room was as described and felt more like a hotel than a home for the elderly, a great many activities and areas to just sit and chat.
I would highly recommend this care home.

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Review from Cyril S (Friend of Resident) published on 10 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We enjoyed our second visit to our special friend who came here 3 months ago.
We have found all the staff to be very attentive and friendly.
We are delighted to see how happy our old friend is in this very caring environment and homeliness within her apartment. Congratulations to the entire caring
and maintenance team. Happy Christmas.

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Review from S D (Respite Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was a resident for a week's convalescence, after orthopaedic surgery. I found the staff, almost without exception, very friendly and extremely caring; may have been because I was pretty fit and healthy, just traumatised from the injury. Used the week to recover mentally too - greatly enhanced by friendly
staff.

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Review from J F (Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Medication not always correct. Delays with carers attending when call bell pressed, especially during busy periods (20 minutes) (mornings). Shortage of staff early mornings (8 am).

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Review from Jim M (Grandson of Resident) published on 16 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Kingsbury Court Care Home gave my grandmother the highest levels of care and comfort. Everybody who came into contact with her treated her with great dignity. I would recommend Kingsbury for the staff there, but the facilities are also excellent and family can visit anytime. My grandmother
was very happy there.

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Review from Betty R (Friend of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is very comfortable with well laid out rooms which are not too impersonal.
The staff are extremely kind and my friend against all expectations has settled well and is very happy here.

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Review from S R (Friend of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an extremely pleasant visit. The receptionist was particularly helpful and I want you to know how much I appreciated her input into my visit and several phone calls.
The home is very new but had a really nice feel about it. I am so glad my friend is here.

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Review from Carrie S (Friend of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a beautiful care home. The staff are friendly and the whole ambience is bright, happy and peaceful.

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Review from Janet V (Friend of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arriving I was greeted with friendly staff at the desk, who made me welcome. As our friend wasn't in her room another staff member showed me how to find our friend in the garden. It is so lovely to see our friend, who has been at Kingsbury Court since it opened, so happy and settled and loves the
whole way of life there. She always enjoys her meals and activities and speaks highly of the staff.

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Review from W W (Friend of Resident) published on 1 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited and old friend now a resident just once. I was so pleased to see how happy and well cared for she now is. The facilities are of a high standard and I was very impressed. I cannot comment on value for money as I do not know what the fees are.

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Review from Judy M (Friend of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First visit - very impressive. If in the future I should need residential care, this is the place I would choose. Impossible to find anything to complain about. Perfect in every respect.

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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Kingsbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Kingsbury Court Care Home is calculated as follows: ( (311 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsbury Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

José

José Pinto

Job Title: Home Manager

Hi, my name is José and I began my career in healthcare as a Paramedic in Portugal. I was please to progress into elderly care specialism when I came to England in 2014 and now have a wealth of experience in the care home sector as a Registered Nurse.


My experience has focused on delivery of resident care through leading and supporting my teams in high quality. I have a passion for coaching and mentoring and I love the opportunity to nurture skills with the team and individuals that I am privileged to work alongside.


My management style is to ensure that all we do is very much with a proactive approach and ensuring resident focus, wellbeing, safety and care is at the forefront our delivery and that we meet our clients, resident and families expectations.


I thoroughly enjoy the ongoing relationships I build with our residents and their families to provide a holistic whole home approach to care and to know I can offer families peace of mind in knowing their loved one is well cared for.