Kingsbury Court Care Home

Guildford Road, Bisley, Woking GU24 9AB
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9.9 97 Reviews
  • Kingsbury Court Care Home, Woking
Kingsbury Court Care Home is a 2015 addition to the Maria Mallaband care home range, purpose-designed to offer three separate floors for residential, nursing and dementia care practice.

All floors has its own dining room, lounge and activities area.

Residents can choose from spacious communal areas, dine in style and relax in en-suite bedrooms.

Kingsbury Court is in scenic surroundings and offers long and short-term care packages depending on requirements.

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Care Provided by Kingsbury Court Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jose Pinto (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kingsbury Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,500 – £1,720
    • Self-Funded Residential Dementia Care £1,500 – £1,720
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Kingsbury Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available onsite


Kingsbury Court Care Home Reviews (97)

Total of 97, showing 81-97
9.9

Kingsbury Court Care Home has a Review Score of 9.9 (9.931) out of 10, based on 28 reviews in the last 2 years. Over all time Kingsbury Court Care Home has 97 reviews.

Overall Experience

  • 77
  • 19
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  • 1

Date Published

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69

Review from L C (Friend of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Kingsbury Court twice and on both occasions have received a very warm welcome. The staff appear to be very caring, friendly and nothing is too much trouble. My long time family friend is extremely happy. She enjoys the activities and entertainment, the food and the care she receives.
I have been able to join her for lunch and have found the food of a very high standard and have been made very welcome in the dining room.
I cannot comment on all the categories but my overall impression is of an excellent care home.

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Review from Peter S (Son of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed to go into care after a spell in hospital. The staff at Kingsbury Court were extremely helpful in aiding her transition from looking after herself to being in a home. She settled very well and is happily enjoying living in what she describes as a five-star hotel with care. The rooms
are modern, clean and comfortable. There a plenty of activities arranged and she just loves her new life.

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Review from Angela M (Friend of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend who is a resident and find the staff all very cheerful and helpful. My friend tells me the staff are all very kind. There are lots of activities which she can join in with if she wants to. The food is very good and she gets a glass of red wine with her meal, something she loves.

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Review from Ella A (Friend of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of one of the residents and I visit about five times a year. Whenever I visit the staff are very courteous and extremely kind and helpful. I must say, I would like to live there myself.

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Review from Martin E (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with everything, may need more car parking spaces in time.

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Review from Mark S (Son of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at this home are superb, what in my mind a care home should consist of. Welcoming, happy residents good bright décor and staff who always personally involve themselves in the comfort and well-being of their patients. A+++

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Review from Louise N (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers provide as much care as they possibly can, to the extent that I feel it goes beyond "regulation". They understand my mother and know how to achieve the best in communicating with her. Relating to her past experiences as a nurse herself, her previous love of looking after her dogs and knowing
who we are as her family i.e when I visit with my daughters or husband, acknowledgement from the staff who know who we all are. I could say more but just don't have the words.

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Review from Jennifer B (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I are very pleased and happy with the excellent care our 99-year-old mother is receiving at Kingsbury Court.

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Review from Lesley F (Daughter of Resident) published on 9 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers, reception staff, catering staff and cleaners have been wonderful with my mother. At times she can be very difficult and shouting when she wants someone to come, but they have been very patient with her. She is a lifelong vegetarian and they have accommodated her diet very well. My mother
does not want to participate in any activities.

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Review from Julie T (Daughter of Resident) published on 7 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury Court is a beautiful care home with incredible staff from the Manager down to the cleaners. Everyone, my family and I have come into contact with have been very professional, polite and extremely caring. They made my father's time there a very happy one. We could not have wished for a better
environment and the three careers that were mainly associated with him took the time to get to know all about him, his likes and dislikes and always ensured he had plenty of his favourite things - tea and biscuits! There are several activities going on during the week and they encouraged dad to join in but understood if he didn't want to and respected his wishes. Communication was excellent between the care home and ourselves - as was the cleanliness and food. The quality of staff was excellent too. We couldn't have wished for a better place for dad. Thank you, Kingsbury Court!

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Review from Nigel D (Son of Resident) published on 10 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last year of her life in Kingsbury Court Care home, she was well looked after and cared for. She was always happy and smiling and had no complaints. The staff were always caring and helpful and would always make time for her considering she had communication problems.
The process
of the MMCG group made it so easy for us to get her in the residential home which makes a stressful time less stressful.
5* accommodation deserves a 5* review.

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Review from Georgia P (Granddaughter of Resident) published on 5 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Overall standard very low.
Poor care received in this case.
Very disappointed with the service and how it has been dealt. My opinion is not the same as others, however, it is based on the level of care witnessed.

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Review from Jenny G (Daughter of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent facilities, lovely caring staff. Catering staff very friendly. Management and communication to residents families very poor. Lots of promises but little action re garden landscaping, newsletters, email communication about staff changes etc. Lots of management change which is unsettling for
staff and residents.

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Review from Sherie O (Daughter of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsbury Court is clean, tidy and well organised. Nothing is too much trouble for the staff. Problems are always sorted out quickly and efficiently. The reception staff are caring and care staff are all excellent and always accommodating to the needs of the resident and family. Communication is excellent.
We are very satisfied with the excellent care which my dad receives.

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Review from Peter O (Son-in-law of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kingsbury Court is always very clean and tidy. The staff are always ready to answer any questions and are attentive.
Sometimes some of my father-in-laws belongings go missing eg. shaver, glasses etc and anything that can be done to alleviate this would be great. All in all very good.

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Review from Graham H (Nephew of Resident) published on 5 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care home, staff are excellent, good menu for residents, nice and pleasant grounds and lots going on for the residents.
Although normally very clean and tidy, can sometimes see room not cleaned thoroughly.

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Review from Edna D (Sister of Resident) published on 5 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very pleased my sister was able to spend her last weeks at Kingsbury Court in such lovely surroundings with such loving and caring staff. Everyone was equally thoughtful and caring to relatives and friends who visited my sister.

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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for Kingsbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Kingsbury Court Care Home is calculated as follows: ( (311 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 331 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kingsbury Court Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

José

José Pinto

Job Title: Home Manager

Hi, my name is José and I began my career in healthcare as a Paramedic in Portugal. I was please to progress into elderly care specialism when I came to England in 2014 and now have a wealth of experience in the care home sector as a Registered Nurse.


My experience has focused on delivery of resident care through leading and supporting my teams in high quality. I have a passion for coaching and mentoring and I love the opportunity to nurture skills with the team and individuals that I am privileged to work alongside.


My management style is to ensure that all we do is very much with a proactive approach and ensuring resident focus, wellbeing, safety and care is at the forefront our delivery and that we meet our clients, resident and families expectations.


I thoroughly enjoy the ongoing relationships I build with our residents and their families to provide a holistic whole home approach to care and to know I can offer families peace of mind in knowing their loved one is well cared for.