Wyndham Hall Care Home

Skimmingdish Lane, Bicester OX26 5AF
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9.9 80 Reviews
  • Wyndham Hall Care Home, Bicester
Wyndham Hall Care Home is a 2015 addition to the Maria Mallaband care home portfolio, a growing and respected provider that is highly-regarded within the UK care sector.

The new residence provides five star accommodation for 60 people and specialises in the provision of outstanding nursing, residential and dementia care within its beautiful modern facilities.

All 60 bedrooms are en-suite and decorated to an elegant hotel standard. The home is finished to a lavish standard throughout, offering comfort, elegance and security. Facilities also include elegant dining rooms, a quiet lounge, garden room, a pub, spa facilities and cinema room.

Wyndham Hall is easily reached via junction 9 off M40 and two railway stations are close by. The home is minutes away from the heart of North Oxfordshire’s countryside with a variety of walks and shops. Call in for a viewing and meet the team, or for a coffee and a chat.

MMCG's approach is based on achieving luxury environments, within which care workers can achieve the best standards for the well-being of residents and peace of mind of loved ones.

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Care Provided by Wyndham Hall Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Eilsa Globert (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wyndham Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540
    • Self-Funded Residential Dementia Care from £1,540
    • Self-Funded Nursing Care from £1,760
    • Self-Funded Nursing Dementia Care from £1,760

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Wyndham Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site


Wyndham Hall Care Home Reviews (80)

Total of 80, showing 1-20
9.9

Wyndham Hall Care Home has a Review Score of 9.9 (9.858) out of 10, based on 13 reviews in the last 2 years. Over all time Wyndham Hall Care Home has 80 reviews.

Overall Experience

  • 71
  • 8
  • 1
  • 0
  • 0

Date Published

80
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2
13
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Review from A M (Sister of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my sister went to live at Wyndham Hall just before Christmas of last year we have been impressed by the atmosphere of calm and kindness which the warm and professional staff demonstrate towards the residents and to visitors. The attentive nursing care treasures us that her medical needs are met
too. The many friends and family who visit regularly comment on how fortunate she is to have a home there and are grateful for the efforts staff make to accommodate their plans to make visits special and memorable. We are comforted to know that she is in such capable and loving hands.

Reply from Elisa Globert, Home Manager at Wyndham Hall Care Home

Thank you for heart-warming feedback. We are grateful to know that your experience has been very positive at Wyndham Hall. We will continue to care for your sister and support visits from family and friends.


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Review from Tom R (Son of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not have wished for a better place for Dad to spend his final days. The staff are all so hard-working, attentive, and compassionate. Dad was made comfortable and we were kept in the loop at all times and made to feel very comfortable too. The home is well-serviced with various lounges and each
room is clean, spacious, and bright. Thank you so so much for what was such a difficult time. We will forever be thankful.

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Review from B S (Sister-in-law of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For 25 days the whole team at Wyndham Hall provided exemplary care for my sister-in-law in her final days of end-of-life care.
From our initial contact about the possibility of using Wyndham Hall, to our final day of clearing out the room, we were met with welcoming smiles, offers of help and guidance,
hospitality, professionalism, and compassion.
The nursing and physical care were excellent, regular turning, skincare, and time to hold a hand were never lacking.
Nutrition was difficult as my sister-in-law had little appetite and didn't even know herself what she fancied. However, the staff were diligent and persistent in doing their best to comply with her wishes and encouraged eating and drinking at every opportunity.
A child-gate was used on the room doorway to allow the door to be open, but prevent wandering mobile residents from entering.
Nobody wants to use facilities such as Wyndham Hall from choice, but when the need arose we considered ourselves fortunate indeed to have them nearby.

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Review from S L (Daughter of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a place for your parent to spend the last days of their life is a tremendous task. From the moment I stepped foot within Wyndham Hall Care Home I just knew this was the place. No task is ever too much for the incredible staff. Not only did they see to whatever Dad needed but would ensure the
family were cared for when around. Beautiful facilities, home from home. A thousand times thank you to you, wonderful people! I know Dad was well cared for in your capable hands.

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Review from Brenda D (Ex Family Member) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't thank the staff for the love and care they gave both the patients and their families. At a time when we spent long hours with the patients, food and drinks were always offered. Patients are cared for and treated with dignity. All I can say is thank you from the bottom of my heart for your care.

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Review from Le-Ann E (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There are no words to express the gratitude I have for all the staff at Wyndham Hall. My dad came to the care home reluctant to leave his own home but in need of palliative care. From the day he arrived all the staff were there to welcome him and our family and ensure that he was as comfortable as could
be. Nothing was ever too much trouble for anybody, the compassionate, caring nature of all the staff, the willingness to engage with him and embrace his personality soon made it home for him and the family. The facilities were always immaculate, clean, bright and airy. I would highly recommend Wyndham Hall to anybody in need of care.
Thank you to all the staff for everything you did.

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Review from S H (Son of Resident) published on 22 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although not local, I visited Mum numerous times during her year of residence before her death. I witnessed nothing but excellent love for her on each occasion.
Staff were always patient, kind and attentive even under difficult pressure.

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Review from Bruce W (Son of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had the pleasure of staying here for his remaining weeks of his life. He was so wonderfully looked after. The staff are so very kind, loving and professional. If I had to finish my days in a care home, this place is my first choice.

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Review from Duncan M (Son of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Wyndham Hall for around two years now and can honestly say that she is better now than she was when she arrived. this can only be due to good food and good care. The staff are lovely and keep me well informed of any issues that may arise.

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Review from K H (Husband of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints about the care and service my wife had in the care home. I did feel the carpets needed more regular cleaning.

Reply from Elisa Globert, Manager at Wyndham Hall Care Home

Thank you for taking the time to review our home, we are pleased that you had such a positive stay with us. Thank you for the feedback which will be passed to the team to ensure that we continue to improve our services, providing high standards in all areas.


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Review from E H (Niece of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come in to see my auntie quite often, when I see her she is either interacting with other residents or playing games with the activities coordinators. I always see her interacting in activities which is lovely to see as she was very anti-social before coming here and it's amazing to see her greeting
the staff because before she wouldn't speak at all - other than to her family.

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Review from Richard H (Son of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wyndham Hall provided excellent care for my Mum over a 14-month period. They always kept us in touch with her well-being and warmly welcomed us when we visited. The care for Mum was first class and the staff were extremely dedicated. Thank you.

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Review from Simon T (Grandson of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was extremely impressed with the compassionate, friendly and caring disposition of all the staff I met during my visits. Despite the frail condition of my grandmother, I feel comforted knowing that she is in such good hands.

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Review from Susan O (Wife of Resident) published on 7 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was on End of life care.
Every member of staff gave us an excellent service.
His care was excellent. The support and kindness given to other family members was truly appreciated.
True heroes and thank you.

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Review from Spencer B (Son-in-law of Resident) published on 2 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law has been cared for extremely well over the past sixteen months. All the staff have been very attentive and caring, keeping him comfortable and well-fed. He often comments on how nice the staff are and never has any complaints about the excellent care he receives.

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Review from M D (Daughter of Resident) published on 16 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are so caring and considerate and nothing is too much bother. Always available if I need to talk or ask for advice. It is a huge relief to know Mum now has 24-hour nursing care as I was struggling at home. Even the manager always has her door open and will greet you when entering the reception.
Everyone is so friendly, Even my toddler grandson is made to feel welcome with lots of friendly greetings.

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Review from Susan B (Sister of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the service and care given to our relative. The ratio of staff to residents is more than we had expected. All the staff are friendly, caring and professional. They all appear to really care for the residents and nothing seems to be too much trouble. Only one minor criticism
would be that we would like residents to wear an emergency call lanyard so they are always able to summon help. Having said that they are seldom if ever left alone.
We have only experienced one other care home where there was one carer on duty for many residents who were often left completely alone. This never happens at Wyndham Hall and we would have no hesitation in recommending the home to care for your relatives.
We have not answered whether the home is value for money as we have not compared prices. We chose the home for its friendly atmosphere, comfort, care and professionalism. The bedrooms and public areas are all of a good standard and well furnished.

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Review from C V (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind, caring and hard-working - especially evident in these times when they are often so busy. The manager is organised and compassionate. All the staff seem to be willing to help out where they are needed and we are welcomed each time we visit. The rooms are spacious and very clean. Cooked
dinner at lunchtime seems very varied and good quality. A caring environment.

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Review from J P (Daughter of Resident) published on 13 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home. The new manager is honest, hard-working and really cares. There are really loyal and caring staff and these are challenging times with care staff shortages. The laundry lady, kitchen staff are lovely and know the residents personally. Everyone does their best.

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Review from Kathryn B (Daughter of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Wyndham Hall for two months now. From the very beginning, she felt cared for and safe. Her room is spacious and clean, the staff are communicative and caring. I would recommend Wyndham Hall to anyone needing respite or a permanent move into a care home.

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Wyndham Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Wyndham Hall Care Home is calculated as follows: ( (128 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 148 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wyndham Hall Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Elisa

Elisa Globert

Job Title: Home Manager

Hi, my name is Elisa and I am the Care Home Manager of Wyndham Hall. I am a registered nurse and have been in care home management for 20 years.


Frequently Asked Questions about Wyndham Hall Care Home

What types of Care is Wyndham Hall Care Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Substance Misuse are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wyndham Hall Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Wyndham Hall Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Wyndham Hall Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wyndham Hall Care Home to the centre of Bicester?

1.0 mile(s) as the crow flies, distance by road may be significantly further.