Wyndham Hall Care Home

Skimmingdish Lane, Bicester OX26 5AF
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9.9 80 Reviews
  • Wyndham Hall Care Home, Bicester
Wyndham Hall Care Home is a 2015 addition to the Maria Mallaband care home portfolio, a growing and respected provider that is highly-regarded within the UK care sector.

The new residence provides five star accommodation for 60 people and specialises in the provision of outstanding nursing, residential and dementia care within its beautiful modern facilities.

All 60 bedrooms are en-suite and decorated to an elegant hotel standard. The home is finished to a lavish standard throughout, offering comfort, elegance and security. Facilities also include elegant dining rooms, a quiet lounge, garden room, a pub, spa facilities and cinema room.

Wyndham Hall is easily reached via junction 9 off M40 and two railway stations are close by. The home is minutes away from the heart of North Oxfordshire’s countryside with a variety of walks and shops. Call in for a viewing and meet the team, or for a coffee and a chat.

MMCG's approach is based on achieving luxury environments, within which care workers can achieve the best standards for the well-being of residents and peace of mind of loved ones.

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Care Provided by Wyndham Hall Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Eilsa Globert (Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Wyndham Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,540
    • Self-Funded Residential Dementia Care from £1,540
    • Self-Funded Nursing Care from £1,760
    • Self-Funded Nursing Dementia Care from £1,760

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Wyndham Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available on site


Wyndham Hall Care Home Reviews (80)

Total of 80, showing 21-40
9.9

Wyndham Hall Care Home has a Review Score of 9.9 (9.858) out of 10, based on 13 reviews in the last 2 years. Over all time Wyndham Hall Care Home has 80 reviews.

Overall Experience

  • 71
  • 8
  • 1
  • 0
  • 0

Date Published

80
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2
13
67

Review from Rachel L (Daughter of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mum has been given over the last four years has been exceptional. She feels so happy and loved. She is always clean and well-groomed. She said she loves all the carers and they are all really nice to her.

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Review from Laura L (Daughter of Resident) published on 22 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only describe Wyndham Hall Care Home and all staff who work there as angel workers. They all cared and treated my dad with the utmost pride, love, kindness and protected his dignity. To make his last few weeks calm, peaceful and comfortable is all we could ask for. We will be eternally grateful.
Thank you all so, so much. I would 100% recommend to anyone who is needing care or for a loved one.

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Review from C J (Son-in-law of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my mother-in-law (and my partner, her daughter). Very supportive and nothing is too much trouble. Thank you all so much.

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Review from M R (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very emotional time. Absolutely amazing, caring, helpful and kind staff to both Mum and myself. From the first contact and onwards, nothing is too much trouble and the care is exemplary. Thank you all so much.

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Review from P D (Daughter of Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in the care of Wyndham Hall for nearly 3 years before her recent passing. She was so well looked after that my sister and I knew she was safe and in the best place for her at her age. All the staff did their bit to make her (and us) feel welcome and we were allowed an end of life visit
which we will always be grateful for.

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Review from Jayne T (Daughter of Resident) published on 8 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has Alzheimer's and has been here for almost two years. He is now at end of life. The staff here have almost become part of my family. They are beyond kind and caring to my dad and have looked after him so considerately. I am so grateful to all of them for the way they have managed a very difficult
situation.

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Review from Matthew P (Son of Resident) published on 23 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank you enough. Dad was local and in the best place possible. Short and sweet but the care and compassion were wonderful.

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Review from R P (Daughter of Resident) published on 23 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff who worked tirelessly during covid regulations of the lockdown to provide a caring environment when the family could not visit often. Thank you for your care of our father in his last days.

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Review from Mike W (Son of Resident) published on 19 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff at Wyndham Hall are engaged, enthusiastic and professional. They are responsive to Mum's care needs, always around if the family have questions and genuinely seem to care. The atmosphere at Wyndham is positive and energetic. We would strongly recommend Wyndham for dementia care.
Mum is very happy and comfortable, and we have 'peace of mind' that she is being well cared for.

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Review from C G (Wife of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident at Wyndham Hall form Sept 19 until May 20 and the care and compassion he received were excellent. He was treated with the utmost respect and encouraged to pursue the thing he enjoyed teaching, dancing, gardening. The incredible team at Wyndham are quite remarkable and provided
the best service possible to my husband, me and our children. Thank you, everyone.

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Review from Paul C (Son of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst the home has great facilities, the staff are its greatest asset. My sisters and I are very happy to have our mum resident. We are also impressed with their COVID19 actions.

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Review from Sally C (Niece of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was very happy at the home and had everything he needed. He received excellent care, staff were always polite and friendly. The home was always clean and welcoming.

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Review from A G (Brother of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother spent twelve months at Wyndham Hall and received excellent care and attention while a resident at this well staffed and helpful care home. All the staff got to know his family and relatives when they came to visit him. The staff showed constant care despite some trying moments with good humour
and attention.

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Review from J C (Son of Resident) published on 11 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad received over the last 12 months at Wyndham Hall has been amazing. The facilities are excellent with lovely rooms and communal areas. In particular, the staff were kind, caring, professional and supportive to all the family. Thank you so much.

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Review from J D (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wyndham Hall looked after my dad for the last 15-months of his life. They were incredible, so caring, compassionate and considerate to my dad and step-mum. Always immaculate, clean, and the facilities were amazing, treating resident with dignity and respect. Thank you for everything - you will always
have a special place in our hearts.

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Review from L W (Wife of Resident) published on 17 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely grateful for all help and care shown during these difficult months, much appreciated.

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Review from Clive W (Nephew of Resident) published on 16 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt received the upmost care and attention at Wyndham Hall. I have no hesitation of recommending this residence. I will always be eternally grateful to everyone who cared for her.

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Review from Harriet G (Relative of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's hard to explain how incredible the staff have been to our dad. Everyone knows him, they chat to him and sing and indulge him when he wants to dance and talk about politics. I've never seen such thoughtful, attentive and individualised care - his every need is anticipated - but they also care for
my mum and support her in the most incredible way and my sister and I. I don't know how you do it but thank you so much. It means everything.

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Review from Emily O (Daughter of Resident) published on 14 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely all of the team at Wyndham Hall are incredible. It is a calm, incredibly caring and highly professional haven. Everyone goes way beyond the call of duty to provide unbelievable support and kindness to their residents (who they describe as "family") but also to the resident's families. Thank
you for looking after my dad so wonderfully.

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Review from W M (Daughter of Resident) published on 20 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Wyndham Hall have been amazing with my mother having a very rare disease. The have helped me and my family every step of the way. My mum was there for three years. I can't stress how much they were all like family.

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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Wyndham Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Wyndham Hall Care Home is calculated as follows: ( (128 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 148 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wyndham Hall Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Elisa

Elisa Globert

Job Title: Home Manager

Hi, my name is Elisa and I am the Care Home Manager of Wyndham Hall. I am a registered nurse and have been in care home management for 20 years.