when we came to collect her she felt so safe and happy that she asked to stay.
A R (Daughter-in-law of Resident)
The home is clean, neat, tidy and ordered. The residents look well cared for
J B (Father of Resident)
Beautiful facilities, home from home. A thousand times thank you to you, wonderful people!
S L (Daughter of Resident)
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Parking available on site
Wyndham Hall Care Home has a Review Score of 9.9 (9.862) out of 10, based on 17 reviews in the last 2 years. Over all time Wyndham Hall Care Home has 84 reviews.
Review from Susan B (Sister of Resident) published on 14 December 2022
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Review from C V (Daughter of Resident) published on 13 December 2022
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Review from J P (Daughter of Resident) published on 13 December 2022
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Review from Kathryn B (Daughter of Resident) published on 9 December 2022
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Review from Rachel L (Daughter of Resident) published on 25 March 2022
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Review from Laura L (Daughter of Resident) published on 22 November 2021
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Review from C J (Son-in-law of Resident) published on 11 May 2021
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Review from M R (Daughter of Resident) published on 11 May 2021
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Review from P D (Daughter of Resident) published on 8 March 2021
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Review from Jayne T (Daughter of Resident) published on 8 March 2021
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Review from Matthew P (Son of Resident) published on 23 February 2021
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Review from R P (Daughter of Resident) published on 23 February 2021
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Review from Mike W (Son of Resident) published on 19 October 2020
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Review from C G (Wife of Resident) published on 28 August 2020
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Review from Paul C (Son of Resident) published on 28 August 2020
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Review from Sally C (Niece of Resident) published on 28 August 2020
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Review from A G (Brother of Resident) published on 24 August 2020
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Review from J C (Son of Resident) published on 11 August 2020
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Review from J D (Daughter of Resident) published on 10 August 2020
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Review from L W (Wife of Resident) published on 17 July 2020
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The Review Score of 9.9 (9.862) out of 10 for Wyndham Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.862 for Wyndham Hall Care Home is calculated as follows: ( (169 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 195 Ratings = 4.862
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Wyndham Hall Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Apr 2019
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