Llys y Seren

Moor Road, Port Talbot SA12 7BJ
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44 Reviews
  • Llys y Seren, Port Talbot
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Care Provided by Llys y Seren

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 60 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care

Good to Know

  • Person in charge
  • Lisa Hughes (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Gardens
  • Visiting

  • No restrictions on visiting


  • Parking

  • Ample parking including dedicated disabled spaces


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Llys y Seren Reviews (44)

Total of 44, showing 41-44

Over all time Llys y Seren has 44 reviews.

Overall Experience

  • 40
  • 4
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  • 0

Date Published

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44

Review from Susan S (Daughter of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On our first visit to Llys y Seren my son and I were very impressed with both the facilities and the quality of care offered to the residents. There was a really homely feel to the unit and it didn't feel at all institutionalised. Although my mother is very confused, she seemed content to be there and
we were relieved that she is in safe hands. The staff all seemed very fond of the residents and dealt with them with patience and good humour.

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Review from PK (Daughter of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and our family are extremely happy with the support and care that my mother receives from Llys y Seren care home. We find staff and members very helpful. We cannot believe how fortunate we are to have found her such a loving place. We are very grateful to all the staff for their care and dedication
to all residents. Can't praise it highly enough.

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Review from Jane M (Daughter of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is divided into 6 small units housing 10 residents in each, making it very homely. Nicely situated with gardens that are secure but easily accessible to the residents. Rooms are well equipped each with ensuite shower room. The staff are excellent, very caring and understanding. Bearing in mind
that the majority of the residents have dementia, nothing is too much trouble for them and you feel part of the family from the start. My mother is extremely happy and I would recommend.

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Review from Denise D (Daughter of Resident) published on 8 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the quality of care that our mother receives at Llys y Seren. The atmosphere is very much of being part of a family - very welcoming. The staff are very caring and sensitive to the needs of the residents and build up good relationships with family members.
The high-quality surroundings
and gardens add to the comfort of the residents. We are very glad that our mother has been able to come to a place where she is so well cared for at such a vulnerable time of life. Many thanks.

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Overview of Review Score

Performance

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Bed Vacancies

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Awards / Recognitions (3)

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