Cedar View is an excellent care home. We are so pleased that we chose this home for our mum.
Stephen P (Son of Resident)
I have been impressed by the attention to detail and touched by the care and kindness of the staff.
Martn B (Son of Resident)
We as a family are so grateful for all the care, love and help that they have shown
Laura E (Great-Niece of Resident)
All Fees are subject to a full assessment by the care home
Cedar View Care Centre has a Review Score of 9.9 (9.852) out of 10, based on 20 reviews in the last 2 years. Over all time Cedar View Care Centre has 71 reviews.
Review from Samantha P (Daughter of Resident) published on 14 March 2025
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Reply from Home Manager, Home Manager at Cedar View Care Centre
Thank you for taking the time to leave a review. It means so much to us that you felt a sense of warmth and homeliness when choosing Cedar View for your mum. We deeply value the importance of respectful and compassionate care, and we're glad that our team's dedication and communication provided you with comfort. Knowing that your mum was well looked after and that you felt supported means everything to us. Your kind words truly reinforce our commitment to creating a home-from-home environment for all our residents.
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Review from David B (Friend of Resident) published on 13 March 2025
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Reply from Home Manager, Home Manager at Cedar View Care Centre
Thank you so much for your wonderful review. It's heartwarming to hear that your friend is happy and well cared for at Cedar View. Our team takes great pride in providing kindness and comfort to all our residents, and it means a lot to know this is reflected in your visits. We're also delighted that you've enjoyed the food and found the environment welcoming. Your kind words truly brighten our day, and we would be honoured to welcome you in the future.
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Review from R O (Daughter of Resident) published on 28 January 2025
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Reply from Stuart Lamacraft, Marketing Assistant at Cedar View Care Centre
Thank you so much for your wonderful review. We're truly delighted to hear that you felt reassured from the very start and found Cedar View to be the right place for your mum. It's heartening to know that our nursing care has helped improve her skin condition and that you feel confident in the care and attention she's receiving. We're especially pleased that you feel comfortable raising your concerns and that our team's efforts provide you with peace of mind. Your kind words mean a great deal to us, and we're honoured to be entrusted with your mum's care.
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Review from Jonathan B (Son of Resident) published on 24 December 2024
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Reply from Stuart Lamacraft, Marketing Assistant at Cedar View Care Centre
Thank you so much for your kind review. We're delighted to hear that you're happy with the care your mother has received at Cedar View. Knowing that our staff, facilities and rooms have met your expectations means the world to us. Your thoughtful words inspire us to continue providing the best possible care. Thank you for sharing your experience!
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Review from Nige B (Son of Resident) published on 18 December 2024
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Reply from Stuart Lamacraft, Marketing Assistant at Cedar View Care Centre
Thank you so much for your lovely review and for sharing your experience with Cedar View. It's heartwarming to know that your mother has settled in so well and feels comfortable here. We're especially grateful for your kind words about our team and manager-it means the world to us to know that you feel supported and reassured. Providing dignity, respect, and a personal touch for every resident is what we strive for every day. Thank you for recommending Cedar View as a home for others' loved ones; it's truly an honour to care for your mother.
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Review from D J (Husband of Resident) published on 19 November 2024
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Review from P G (Daughter of Resident) published on 14 October 2024
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Reply from Stuart Lamacraft, Marketing Assistant at Cedar View Care Centre
Thank you so much for your heartfelt review and for sharing your experience at Cedar View Care Centre. We're incredibly touched by your kind words about our staff and the care your mum is receiving. Providing compassionate, professional care is our top priority, and we're so glad to hear it has brought comfort to both your mum and your family during this challenging time. We will pass on your compliments to our dedicated team and manager-they'll be thrilled to know they've made a positive impact. Thank you again for your trust in us.
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Review from David E (Son of Resident) published on 30 July 2024
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Reply from Monika Jankauskaite, Digital Marketing Manager at Cedar View Care Centre
Thank you so much for your kind words. We're grateful that our team could provide the care and support your mother needed during her time at Cedar View. It's comforting to know you felt at ease with the care she received, and we're sorry for your loss. She will be missed by all of us. If you ever need support or just want to talk, we're here for you anytime.
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Review from L N (Daughter of Resident) published on 30 April 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
Thank you for sharing your feedback with us. Should you have any more questions or need further assistance with equipment provision, please don't hesitate to contact us directly at 020 8681 0668. We're here to address your specific needs and ensure you receive the support you require. We value your input and eagerly anticipate the opportunity to assist you further.
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Review from S W (Son of Resident) published on 26 April 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
We're deeply touched by your kind words about Cedar View Care Centre. Ensuring that our residents feel at home and receive exceptional care is our top priority, and we're honoured to have provided your father with a comfortable and safe environment during his stay. It means a great deal to us that you trusted us to care for your father when you couldn't be with him. We understand the importance of peace of mind for families, and we're grateful for the confidence you placed in our team. Thank you again for your review.
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Review from Margaret D (Wife of Resident) published on 16 April 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
We're delighted to hear about your positive experiences at Cedar View Care Centre. It's heartening to know that our staff's dedication to maintaining a high standard of care has made a difference for both you and your husband. We strive to create a welcoming and comfortable environment where residents feel valued and supported. Your kind words about our staff's attentiveness to residents' needs and their commitment to cleanliness and hygiene are greatly appreciated. Ensuring that residents are well-fed, entertained, and cared for is our top priority, and we're glad to hear that your husband has received such excellent care during his time with us. Thank you for taking the time to share your feedback. We're honoured to have had the opportunity to care for your husband at Cedar View Care Centre, and we remain dedicated to providing compassionate and quality care to all our residents.
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Review from Hannah S (Ex Family Member) published on 19 March 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
Thank you for taking the time to share your heartfelt gratitude for the care provided by Cedar View Care Centre. We are deeply saddened by the loss of your loved one and extend our sincere condolences to you and your family. It's heartening to hear that despite the challenges, your loved one received selfless and loving care from our dedicated team. We strive to create an environment where residents feel at ease and supported, and it's comforting to know that your loved one experienced peace and happiness during their time with us. We understand that every resident is unique, and we are grateful for your recognition of our staff's exceptional care and understanding, even in difficult situations. Your words mean a great deal to us, and we are honoured to have been able to provide comfort and support to your loved one. Please know that our thoughts are with you during this difficult time, and if there's anything we can do to support you further, please don't hesitate to reach out.
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Review from Martn B (Son of Resident) published on 18 March 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
Thank you for sharing your experience with Cedar View. We're delighted to hear that your mother found comfort and happiness during her stay. Maintaining a clean, modern facility is a priority for us, and we're glad you noticed our efforts. Our staff are dedicated to providing a warm and welcoming atmosphere, and it's heartening to hear that both residents and visitors are greeted with friendly smiles. We believe in open communication and collaboration regarding our residents' care, and we're pleased that you felt involved in discussions about your mother's well-being. Our lifestyle team aims to provide engaging experiences, and we're thrilled that your mother participated in activities that exceeded your expectations. Above all, we're grateful for your recommendation of Cedar View. Knowing that your mum was well cared for and happy brings us great comfort. If there's anything further we can do to support you, please don't hesitate to reach out.
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Review from Janet B (Friend of Resident) published on 4 March 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
We deeply appreciate you taking the time to share your experience with Cedar View Care Centre. It's heartening to hear that the care provided to your friend during her time here was wonderful. The compassion and support extended not only to her but also to you and your family are truly commendable. The gesture of offering tea, coffee, and emotional support, especially during palliative care, reflects the empathetic and nurturing environment created by our caring staff. Your recommendation speaks volumes about the positive impact of Cedar View, and we are grateful for your kind words. Please accept our sincere condolences, and know that our team remains committed to providing compassionate and supportive care to all residents and their families.
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Review from M L (Niece of Resident) published on 23 January 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
We extend our heartfelt condolences on the passing of your auntie, and we truly appreciate your taking the time to share your experience at Cedar View Care Centre. It means a lot to us to hear that the care she received exceeded your expectations. We are grateful for your kind words regarding our staff's dedication and the support provided to your family during this challenging time. It's heartening to know that our team went above and beyond to ensure both your auntie and your family felt well cared for. Your recommendation is a testament to the commitment of our staff, especially our dedicated lifestyles team, in maintaining engagement and comfort for all residents. We understand the importance of these aspects in providing holistic care. We are here for you and your family, and if there's anything more we can do or if you have any specific feedback, please feel free to reach out. Thank you for trusting Cedar View Care Centre.
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Review from Stephen P (Son of Resident) published on 12 January 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
We're deeply touched by your kind words about Cedar View Care Centre. It warms our hearts to hear that your mother received excellent care during her time with us. The lasting connection you maintain with the staff speaks volumes about the genuine care and welcoming atmosphere at Cedar View. The memorial service honouring residents is a testament to our commitment to compassion. We appreciate your recommendation and feel privileged to have been part of your mother's journey. Our heartfelt condolences for your loss, and thank you for sharing your experience with us.
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Review from Graham M (Son of Resident) published on 4 August 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
We sincerely appreciate your feedback for Cedar View Care Centre. It warms our hearts to know that your mother received exemplary care during her time with us. Our team's kindness, thoughtfulness, and professionalism aim to create a comfortable and engaging environment for our residents. With the help of our lifestyle leads, we are always aiming to inspire moments of joy throughout our resident's day-to-day lives. Your kind words will be shared with the rest of the team, who will be delighted to hear your feedback.
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Review from M N (Friend of Resident) published on 31 July 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
Thank you for such a positive review. Our highly experienced team at Cedar View Care Centre aim to always provide the best care for your loved ones and aspire to make a difference in the lives of those we engage with. We appreciate your kind words and they will be passed on to the rest of the team.
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Review from Peter C (Son of Resident) published on 27 June 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
Thank you for your review. Here at Cedar View Care Centre, we like to think of ourselves as one big family. We help all our residents ease into their new life with social clubs, exercise classes and excellent facilities. The environment we strive to create in our care homes is uplifting and joyful, allowing people to enjoy their time whilst receiving the necessary care. We appreciate your kind words and they will be passed on to the rest of the team who will be delighted to hear your feedback.
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Review from Patricia B (Respite Resident) published on 23 March 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Cedar View Care Centre
Thank you for taking the time to leave a review. Our dedicated team here at Cedar View Care Centre, work hard to deliver high standards of quality care services at all times. It's so wonderful to have the team's efforts recognised. We thank you for your kind words. Your feedback will be passed on to the rest of the team.
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The Review Score of 9.9 (9.852) out of 10 for Cedar View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.852 for Cedar View Care Centre is calculated as follows: ( (207 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 237 Ratings = 4.852
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedar View Care Centre is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Feb 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
My name is Isabel Nyirenda. I am the home manager at Cedar View Care Centre. I have been working in healthcare, both the NHS and the Private Sector for many years. I qualified as a Registered General nurse in 1993.
I have acquired a lot of experience in various fields of Nursing and my philosophy has remained very simple – “Treat others as you would like to be treated.” I have a team that embraces a holistic approach to deliver a person-cantered care.
Although pictures in the brochure can speak a thousand words; but a visit to the Home where you can see for yourself and have a feel of the place and also have the opportunity to chat with any members of the team, residents or visiting relatives is always recommended.
Job Title: Deputy Manager
Joined: 2020
I am a First Level Registered Nurse (General Adult) and have been working for 20 years across different organisations in the UK. All of which is in a nursing home. I have been a Home Manager as well as Deputy Manager. I have worked in the Adults’ Social and Health Care Department for 5 years. I love working with the residents and their families and making sure that I support the residents to meet their needs.
My hobbies include reading novels, Netflix, gardening, landscape photography, cooking, baking and cake decorating.
Job Title: Administration Manager
Joined: 2016
I enjoy my role at Cedar View because one day is never the same and I am involved with everything that goes on!
Having worked here since 2016 when Cedar first opened, I have seen many changes and have enjoyed experiencing it’s growth in terms of residents and staff alike.
We have a great team that I am extremely proud to be a part of.
Job Title: Lifestyles Lead
I chose to be a team member here because Cedar View is a fantastic home with great staff and facilities for residents and their families. I love building strong relationships with our residents, their families and my team. I feel great pride in my role as I know it makes a difference in people’s lives.
The best part of my role is creating moments of joy for our residents and helping them to overcome obstacles to fulfil their aims and wishes. My role is important because the well-being of our residents is at the core of everything we do.